Publications-Periodical Articles

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 Technology acceptance in the public sector: An empirical study of a knowledge management system in Kaohsiung city government
作者 Chu,Pin-Yu ; Wu,Tai-Zu;Lee,Chien-Hao
貢獻者 政大公行系
關鍵詞 electronic government;KM, knowledge management;extended TAM, technology acceptance model;public sector, Taiwan;e-government;public sector;perceived usefulness;ease of use;behavioural intention;behaviour
日期 2009
上傳時間 2013-09-10
摘要 This research investigates the applicability of the extended Technology Acceptance Model (TAM) to user acceptance of a Knowledge Management System (KMS) in the public sector. Significant positive relationships between perceived usefulness, ease of use, behavioural intention, and behaviour were consistent with previous research results. The observed mediating role of perceived usefulness in the relationship between ease of use and behavioural usage was also in consonance with earlier findings of similar research in the private sector. Cognitive instrumental processes, including job relevance, output quality, result demonstrability, and perceived ease of use significantly affect perceived usefulness. Policy implications and recommendations for promoting KMSs in the public sector are further discussed.
關聯 International Journal of Management and Decision Making, 10(5/6), 341-358
資料類型 article
DOI http://dx.doi.org/10.1504/IJMDM.2009.026682
dc.contributor 政大公行系en_US
dc.creator (作者) Chu,Pin-Yu ; Wu,Tai-Zu;Lee,Chien-Haoen_US
dc.date (日期) 2009en_US
dc.date.accessioned 2013-09-10-
dc.date.available 2013-09-10-
dc.date.issued (上傳時間) 2013-09-10-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/60637-
dc.description.abstract (摘要) This research investigates the applicability of the extended Technology Acceptance Model (TAM) to user acceptance of a Knowledge Management System (KMS) in the public sector. Significant positive relationships between perceived usefulness, ease of use, behavioural intention, and behaviour were consistent with previous research results. The observed mediating role of perceived usefulness in the relationship between ease of use and behavioural usage was also in consonance with earlier findings of similar research in the private sector. Cognitive instrumental processes, including job relevance, output quality, result demonstrability, and perceived ease of use significantly affect perceived usefulness. Policy implications and recommendations for promoting KMSs in the public sector are further discussed.en_US
dc.language.iso en_US-
dc.relation (關聯) International Journal of Management and Decision Making, 10(5/6), 341-358en_US
dc.subject (關鍵詞) electronic government;KM, knowledge management;extended TAM, technology acceptance model;public sector, Taiwan;e-government;public sector;perceived usefulness;ease of use;behavioural intention;behaviouren_US
dc.title (題名) Technology acceptance in the public sector: An empirical study of a knowledge management system in Kaohsiung city governmenten_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1504/IJMDM.2009.026682en_US
dc.doi.uri (DOI) http://dx.doi.org/10.1504/IJMDM.2009.026682en_US