| dc.contributor | 政大公行系 | en_US |
| dc.creator (作者) | YEH,SHANG-CHING; CHU,PIN-YU | en_US |
| dc.date (日期) | 2008-05 | en_US |
| dc.date.accessioned | 17-Oct-2013 12:03:07 (UTC+8) | - |
| dc.date.available | 17-Oct-2013 12:03:07 (UTC+8) | - |
| dc.date.issued (上傳時間) | 17-Oct-2013 12:03:07 (UTC+8) | - |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/61362 | - |
| dc.format.extent | 1033924 bytes | - |
| dc.format.mimetype | application/pdf | - |
| dc.language.iso | en_US | - |
| dc.relation (關聯) | 2008台灣公共行政與公共事務系所聯合會年會暨國際學術研討會(TASPAA) | en_US |
| dc.subject (關鍵詞) | electronic government (e-government), government-to-citizen (G2C);government-to-employee (G2E), internal marketing, internal service quality, internal customer satisfaction, external customer satisfaction, the satisfaction mirror effect, the service profit chain (SPC) | en_US |
| dc.title (題名) | 電子化政府評估：內、外顧客服務鍊整合研究 | zh_TW |
| dc.title.alternative (其他題名) | Exploring internal and external service chains of electronic government services | en_US |
| dc.type (資料類型) | conference | en |
