學術產出-Periodical Articles

Article View/Open

Publication Export

Google ScholarTM

政大圖書館

Citation Infomation

  • No doi shows Citation Infomation
題名 Skill Requirement of it Professionals in an Outsourced Environment
作者 季延平
陳泉錫;季延平
貢獻者 資管系
關鍵詞 Outsourcing; Information security; IT skill framework; IT governance
日期 2010-05
上傳時間 17-Feb-2014 17:10:08 (UTC+8)
摘要 Outsourcing has greatly changed the role of IT employees; most and large, staff in IT department acting as IT buyers or contract controllers instead of IT technical professionals. This trend has strongly undermined the job position and the confidence of IT employees in an enterprise. Although government agencies and enterprises are worried about the loss of core competence and the lack of security control, IT outsourcing will continue to flourish in near future. How will IT employees survive in this pernicious environment? And how do enterprises keep their IT service quality up under these circumstances? The required skills of IT employees in an outsourced environment are quite different from the role they play in a traditional IT center. The outsourcing environment lacks a clear framework with regard to the skills required for making IT strategies and training IT employees. This paper seeks to provide suggestions on this issue. In the research, it is found that the suggested framework, consisting of 4 layers of skill requirements, can adequately depict the needed skills/knowledge of IT employees in an outsourcing environment.
關聯 Service Science, 1(2), 25-31
資料類型 article
dc.contributor 資管系en_US
dc.creator (作者) 季延平zh_TW
dc.creator (作者) 陳泉錫;季延平zh_TW
dc.date (日期) 2010-05en_US
dc.date.accessioned 17-Feb-2014 17:10:08 (UTC+8)-
dc.date.available 17-Feb-2014 17:10:08 (UTC+8)-
dc.date.issued (上傳時間) 17-Feb-2014 17:10:08 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/63893-
dc.description.abstract (摘要) Outsourcing has greatly changed the role of IT employees; most and large, staff in IT department acting as IT buyers or contract controllers instead of IT technical professionals. This trend has strongly undermined the job position and the confidence of IT employees in an enterprise. Although government agencies and enterprises are worried about the loss of core competence and the lack of security control, IT outsourcing will continue to flourish in near future. How will IT employees survive in this pernicious environment? And how do enterprises keep their IT service quality up under these circumstances? The required skills of IT employees in an outsourced environment are quite different from the role they play in a traditional IT center. The outsourcing environment lacks a clear framework with regard to the skills required for making IT strategies and training IT employees. This paper seeks to provide suggestions on this issue. In the research, it is found that the suggested framework, consisting of 4 layers of skill requirements, can adequately depict the needed skills/knowledge of IT employees in an outsourcing environment.en_US
dc.format.extent 255393 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Service Science, 1(2), 25-31en_US
dc.subject (關鍵詞) Outsourcing; Information security; IT skill framework; IT governanceen_US
dc.title (題名) Skill Requirement of it Professionals in an Outsourced Environmenten_US
dc.type (資料類型) articleen