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題名 An Intelligent Multi-agent E-services Method—An International Telecommunication Example/Information and Management
作者 Chou, Tung-Hsiang ; Seng, Jia-Lang
周棟祥;諶家蘭
貢獻者 會計系
關鍵詞 Intelligent multi-agent method;e-Services;Telecommunication services;Operation support systems;Agility
日期 2009-08
上傳時間 19-Feb-2014 17:09:34 (UTC+8)
摘要 The online services of B2B e-commerce have had to face a challenge resulting from the diverse services built on heterogeneous platforms that must work together in an integrated and seamless manner. Today, businesses have accumulated large numbers of online services that run and reside on a variety of environments. Furthermore, they have different workflows and operational support systems that need to interact with their legacy systems. The result has been chaotic and disruptive.We developed a new framework, artifact, and performance model with which to address this problem. A multi-agent e-service system was developed to cope with dynamics and upheaval. We used a customer-centric viewpoint with supply chains both upstream and downstream. An implementation was performed to determine problems in its development. Two simple live case studies were conducted to illustrate the model`s feasibility and validity.
關聯 Information and Management, 46(6), 342-350
資料類型 article
DOI http://dx.doi.org/http://dx.doi.org/10.1016/j.im.2009.05.006
dc.contributor 會計系en_US
dc.creator (作者) Chou, Tung-Hsiang ; Seng, Jia-Langen_US
dc.creator (作者) 周棟祥;諶家蘭zh_TW
dc.date (日期) 2009-08en_US
dc.date.accessioned 19-Feb-2014 17:09:34 (UTC+8)-
dc.date.available 19-Feb-2014 17:09:34 (UTC+8)-
dc.date.issued (上傳時間) 19-Feb-2014 17:09:34 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/64037-
dc.description.abstract (摘要) The online services of B2B e-commerce have had to face a challenge resulting from the diverse services built on heterogeneous platforms that must work together in an integrated and seamless manner. Today, businesses have accumulated large numbers of online services that run and reside on a variety of environments. Furthermore, they have different workflows and operational support systems that need to interact with their legacy systems. The result has been chaotic and disruptive.We developed a new framework, artifact, and performance model with which to address this problem. A multi-agent e-service system was developed to cope with dynamics and upheaval. We used a customer-centric viewpoint with supply chains both upstream and downstream. An implementation was performed to determine problems in its development. Two simple live case studies were conducted to illustrate the model`s feasibility and validity.en_US
dc.format.extent 680926 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Information and Management, 46(6), 342-350en_US
dc.subject (關鍵詞) Intelligent multi-agent method;e-Services;Telecommunication services;Operation support systems;Agilityen_US
dc.title (題名) An Intelligent Multi-agent E-services Method—An International Telecommunication Example/Information and Managementen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1016/j.im.2009.05.006en_US
dc.doi.uri (DOI) http://dx.doi.org/http://dx.doi.org/10.1016/j.im.2009.05.006en_US