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題名 ‘Mind the gap’: An empirical study of the gap between intention and actual usage of corporate e-learning programmes in the financial industry
作者 Luor,Tainyi ;胡昌亞;盧希鵬
Luor, Tainyi ; Hu, Changya ; Lu, His-Peng
貢獻者 企管系
日期 2009-07
上傳時間 24-Feb-2014 17:20:11 (UTC+8)
摘要 While numerous previous studies have focused on the use of some corporate e-learning programmes (CELP), little is known about the difference between users’ pre-installation reactions to CELP and user`s post-installation reactions to CELP. This study narrows the above gap with two investigations into a financial company`s CELP. In the pre-installation phase, we surveyed users` need for cognition, attitudes towards corporate e-learning and intentions for the use of corporate e-learning (INT) in relation to the CELP. Ten months after the installation, we conducted a second investigation to examine learning outcomes on the basis of users` perceptions of CELP utility, CELP satisfaction, affective reaction to CELP and the actual CELP usage (UGE). We examined the proposed model with multiple regression analyses and found a gap between INT and UGE. The second investigation identified potential factors that contributed to the differences in UGE between two groups of high-INT learners. Results indicated that time management and technical problems were the two critical factors that led to UGE differences. Findings of this study can illuminate relationships among learners` attitudes, usage and reaction towards the CELP.
關聯 British Journal of Educational Technology, 40(4), 713-732
資料類型 article
DOI http://dx.doi.org/10.1111/j.1467-8535.2008.00853.x
dc.contributor 企管系en_US
dc.creator (作者) Luor,Tainyi ;胡昌亞;盧希鵬en_US
dc.creator (作者) Luor, Tainyi ; Hu, Changya ; Lu, His-Pengen_US
dc.date (日期) 2009-07en_US
dc.date.accessioned 24-Feb-2014 17:20:11 (UTC+8)-
dc.date.available 24-Feb-2014 17:20:11 (UTC+8)-
dc.date.issued (上傳時間) 24-Feb-2014 17:20:11 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/64200-
dc.description.abstract (摘要) While numerous previous studies have focused on the use of some corporate e-learning programmes (CELP), little is known about the difference between users’ pre-installation reactions to CELP and user`s post-installation reactions to CELP. This study narrows the above gap with two investigations into a financial company`s CELP. In the pre-installation phase, we surveyed users` need for cognition, attitudes towards corporate e-learning and intentions for the use of corporate e-learning (INT) in relation to the CELP. Ten months after the installation, we conducted a second investigation to examine learning outcomes on the basis of users` perceptions of CELP utility, CELP satisfaction, affective reaction to CELP and the actual CELP usage (UGE). We examined the proposed model with multiple regression analyses and found a gap between INT and UGE. The second investigation identified potential factors that contributed to the differences in UGE between two groups of high-INT learners. Results indicated that time management and technical problems were the two critical factors that led to UGE differences. Findings of this study can illuminate relationships among learners` attitudes, usage and reaction towards the CELP.en_US
dc.format.extent 132153 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) British Journal of Educational Technology, 40(4), 713-732en_US
dc.title (題名) ‘Mind the gap’: An empirical study of the gap between intention and actual usage of corporate e-learning programmes in the financial industryzh_TW
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1111/j.1467-8535.2008.00853.xen_US
dc.doi.uri (DOI) http://dx.doi.org/10.1111/j.1467-8535.2008.00853.x en_US