學術產出-Periodical Articles

Article View/Open

Publication Export

Google ScholarTM

政大圖書館

Citation Infomation

題名 Antecedents of Retailer Loyalty: Simultaneously Investigating Channel Push and Consumer Pull Effects
作者 Chiou,Jyh-Shen;Wu,Lei-Yu;Chuang,Min-Chieh
邱志聖;巫立宇
貢獻者 企管系
關鍵詞 Retailer loyalty; Push strategy; Pull strategy; Perceived value; Asset specificity
日期 2010-04
上傳時間 26-Feb-2014 15:07:23 (UTC+8)
摘要 This study includes information technology (IT) related industries as the focus and aims to examine the antecedents of retailer loyalty toward brand owners by simultaneously investigating push and pull effects in the channel system. The study interviews 274 independent retailers who sell IT related products to end consumers. The results show that the retailer perceived value of selling the brand owner`s products plays a pivotal role in promoting their loyalty toward the brand owners. Retailer loyalty toward brand owners comes directly from brand owners` push efforts, and indirectly from pull effects. Additionally, the specific asset invested by each party (brand owners, retailers, and customers) strengthens the relationship within each other in the channel system.
關聯 Journal of Business Research, 63(4), 431-438
資料來源 http://dx.doi.org/10.1016/j.jbusres.2009.04.001
資料類型 article
DOI http://dx.doi.org/10.1016/j.jbusres.2009.04.001
dc.contributor 企管系en_US
dc.creator (作者) Chiou,Jyh-Shen;Wu,Lei-Yu;Chuang,Min-Chiehen_US
dc.creator (作者) 邱志聖;巫立宇zh_TW
dc.date (日期) 2010-04en_US
dc.date.accessioned 26-Feb-2014 15:07:23 (UTC+8)-
dc.date.available 26-Feb-2014 15:07:23 (UTC+8)-
dc.date.issued (上傳時間) 26-Feb-2014 15:07:23 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/64228-
dc.description.abstract (摘要) This study includes information technology (IT) related industries as the focus and aims to examine the antecedents of retailer loyalty toward brand owners by simultaneously investigating push and pull effects in the channel system. The study interviews 274 independent retailers who sell IT related products to end consumers. The results show that the retailer perceived value of selling the brand owner`s products plays a pivotal role in promoting their loyalty toward the brand owners. Retailer loyalty toward brand owners comes directly from brand owners` push efforts, and indirectly from pull effects. Additionally, the specific asset invested by each party (brand owners, retailers, and customers) strengthens the relationship within each other in the channel system.en_US
dc.format.extent 404922 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.relation (關聯) Journal of Business Research, 63(4), 431-438en_US
dc.source.uri (資料來源) http://dx.doi.org/10.1016/j.jbusres.2009.04.001en_US
dc.subject (關鍵詞) Retailer loyalty; Push strategy; Pull strategy; Perceived value; Asset specificityen_US
dc.title (題名) Antecedents of Retailer Loyalty: Simultaneously Investigating Channel Push and Consumer Pull Effectsen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1016/j.jbusres.2009.04.001en_US
dc.doi.uri (DOI) http://dx.doi.org/10.1016/j.jbusres.2009.04.001en_US