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題名 Software Quality as Influenced by Informational Diversity, Task Conflict, and Learning in Project Teams
作者 梁定澎
Liang, T.P.;Jiang, J.;Klein, G.S.;Liu, J.Y.-C.
貢獻者 資管系
關鍵詞 Informational diversity; learning; project management; project teams; relationship conflict; software development; task conflict
日期 2010.08
上傳時間 12-五月-2014 16:22:09 (UTC+8)
摘要 From one perspective, diversity leads to an increase in the knowledge and viewpoints that adds to the creativity of the solution and methods during a software development project. From another perspective, diversity adds to the conflict in a project team, which detracts significantly from the desired results. This contradiction may be best explained by an examination of different forms of diversity. This study reports a model that considers informational diversity, in the form of a larger variety of background knowledge, in the system development context. Learning and information theories dictate that conflict related to the completion of tasks will increase under informational diversity. Task-related conflict should, in turn, create learning opportunities, which will provide the spark needed to improve the quality of the software generated by a project team. A team level analysis of survey data from 299 members of 75 development teams confirms these relationships. The promotion of learning leverages the benefits of informational diversity and serves as a mediator between task-related conflict and software quality.
關聯 IEEE Transactions on Engineering Management, 57(3), 477-487
資料類型 article
dc.contributor 資管系en_US
dc.creator (作者) 梁定澎zh_TW
dc.creator (作者) Liang, T.P.;Jiang, J.;Klein, G.S.;Liu, J.Y.-C.en_US
dc.date (日期) 2010.08en_US
dc.date.accessioned 12-五月-2014 16:22:09 (UTC+8)-
dc.date.available 12-五月-2014 16:22:09 (UTC+8)-
dc.date.issued (上傳時間) 12-五月-2014 16:22:09 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/65968-
dc.description.abstract (摘要) From one perspective, diversity leads to an increase in the knowledge and viewpoints that adds to the creativity of the solution and methods during a software development project. From another perspective, diversity adds to the conflict in a project team, which detracts significantly from the desired results. This contradiction may be best explained by an examination of different forms of diversity. This study reports a model that considers informational diversity, in the form of a larger variety of background knowledge, in the system development context. Learning and information theories dictate that conflict related to the completion of tasks will increase under informational diversity. Task-related conflict should, in turn, create learning opportunities, which will provide the spark needed to improve the quality of the software generated by a project team. A team level analysis of survey data from 299 members of 75 development teams confirms these relationships. The promotion of learning leverages the benefits of informational diversity and serves as a mediator between task-related conflict and software quality.en_US
dc.format.extent 127 bytes-
dc.format.mimetype text/html-
dc.language.iso en_US-
dc.relation (關聯) IEEE Transactions on Engineering Management, 57(3), 477-487en_US
dc.subject (關鍵詞) Informational diversity; learning; project management; project teams; relationship conflict; software development; task conflicten_US
dc.title (題名) Software Quality as Influenced by Informational Diversity, Task Conflict, and Learning in Project Teamsen_US
dc.type (資料類型) articleen