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題名 聯合採購與供應商管理策略對經營績效影響之研究-以A燈具公司為例
The Research the Operating Performance for the Joint Procurement and Supplier Management Strategy - A Case of A Company
作者 陳美滿
貢獻者 鄭宇庭
陳美滿
關鍵詞 供應商管理
經營策略
聯合採購
日期 2013
上傳時間 4-Jun-2014 14:43:23 (UTC+8)
摘要 十九世紀末，在隨著科學不斷進步的環境下，以電能為能量供給的方式已逐漸擴展至全球各地，也帶動全球正式進入工業時代，此時，電能產業也因而快速發展，而這樣的發展也為國家、社會與家庭帶來了長遠且巨大的改變，而其中一項的產品便是照明燈具。隨著燈具或燈泡等產品製造技術與網際資訊逐漸發達的現象，以及加上LED燈在全球照明市場規模的持續成長，衝擊了傳統照明燈具產業，而全球化市場規模更是擴大了交易活動、產品配送、商品資訊與資金移轉的部分，以往傳統企業所採用的採購模式與決策，已經無法符合現在市場的需求。因此，若不能對於聯合採購與供應商管理策略的相關層面進行探討，應用新的知識與技術進行規劃與配合公司的發展策略，則可能於全球化市場上失去競爭的優勢。
因此，本研究則透過聯合採購與供應商管理策略的探討，進而瞭解公司在不同的採購管理策略的實施下，對公司之經營績效的影響，其研究發現包含建立與供應商長期合作的經營理念，以提供持續的競爭優勢；重視產品品質，對於供應商之出貨供應，設立品質管制的作業流程；由分權採購轉化集中採購，藉以降低人事作業成本；聯合採購管理策略，可以有效提高公司的經營成效等。
參考文獻 一、 中文文獻
1. 王士峰，1996，商業自動化，三民書局。
2. 王忠宗，2000，採購管理手冊，台北市，中華企業管理發展中心發行。
3. 王忠宗、許成，1990，採購學，國立空中大學印行。
4. 司徒達賢，2002，策略管理新論－觀念架構與分析方法，台北：智勝文化。
5. 朱柔若(譯)，2000，社會研究方法，揚智文化。
6. 池福灶，2001，物料管理：理論、實務與現代化，前程企業管理有限公司。
7. 周旭華譯，1997，競爭策略，臺北市，天下遠見(Michael E. Porter，1980，Competitive Strategy)。
8. 林立千，2006，全球化之國際物流服務業者的策略分析，物流技術與戰略，第二十四期，頁53-61。
9. 林靜如，1990，國民小學教師工作經驗、內外控信念與組織承諾之關係，國立政治大學教育研究所碩士論文。
10. 胡幼慧，1996，質性研究：理論、方法及本土女性研究實例，巨流圖書公司。
11. 國際能源總署(IEA)，2009，世界能源展望，國際能源總署(IEA)。
12. 許振邦，2004，採購與供應管理，台北市：華泰書局。
13. 許振邦，2007，採購與供應管理(第二版)，台北：智勝文化。
14. 許振邦，2011，採購與供應管理(第三版)，台北：智勝文化。
15. 陳向明，2002，社會科學質的研究，五南圖書。
16. 黃彥智，2003，國際採購策略與國際採購障礙對市場績效之影響－以國際運動用品市場為例，國立成功大學企業管理研究所碩士論文。
17. 黃彥達譯，Tony Wild，2002，庫存管理(初版)，藍鯨出版。
18. 葉彬，1982，企業採購，三民書局.
19. 劉元龍，1976，企業採購決策之研究，國立政治大學企業管理研究所碩士論文。
20. 鄭玉光，2004，影響清涼飲料零售商涉入供應商新產品發展的特定關係因素之探討，實踐大學企業管理研究所碩士學位論文。
21. 羅志堅，2011，傳統採購管理到策略採購規劃－以G公司集團為例，國立中央大學，資訊管理學系碩士論文。
二、 英文文獻
1. Anderson, W. and Weitz, B., 1992, The Use of Pledges to Build and Sustain Commitmentin Distribution Channels, Journal of Marketing Research, Vol.29 (February), 18-34.
2. Ansari, A. and Modarress, B., 1980, JIT Purchasing as a Quality and Productivity Center, International Journal of Production Research, Vol. 26, No. 1, 19-26.
3. Araujo, L., Dubois, A. and Lars-Erik G., 1999, Managing Interfaces with Suppliers, Industrial Marketing Management, Vol. 28, 497–506.
4. Arnold, U., 1989, Global Sourcing-An Indispensable Element in Worldwide Competition. MIR, Vol.29.
5. Bensaou, M., 1999, Portfolios of buyer-supplier relationships, Sloan Management Review, 40(4): 35.
6. Bichler, M. and Kaukal, M., 1999, Design and Implementation of a Brokerage Service for Electronic Procurement, Database and Expert Systems Applications, 618-622.
7. Bowen, J. T. and Shoemaker, S., 1998, Loyalty: A strategic commitment, Cornell Hoteland Restaurant Administration Quarterly, Vol.39:12-25.
8. Browning, J. M., Zabriskie, N. B., and Huellmantel, A. B., 1983, Strategic Purchasing Planning, Journal of Purchasing and Materials Management, Vol. 19, No. 1, 19-24.
9. Buchanan, B., 1974, Building organizational commitment: The socialization of manager in work organizations, Administrative Science Quarterly, Vol.19, 533-546.
10. Burton, 1988, JIT/Repetitive sourcing strategies: Tying the kont with your suppliers, Production and Inventory Management Journal,4th Quarter 38-41.
11. Cox, S. K., Orosz, S., Burnette, J. and Frazier , 1997, D. Microassay for determination ofitraconazole and hydroxyitraconazole in plasma and tissue biopsies. J Chromatogr BBiomed Sci . Appl 702, 75-80.
12. Dickson, E. C., 1966, An Analysis of Vendor Selection Systems and Decisions, Journal of Purchasing, Vol. 2, 5-17.
13. Dobler, D. Jr., Lee, L. and Burt, D., 1990, Purchasing And Materials Management, 4th edition McGRAW-Hill Book Company.
14. Dobler, D. W. and Burt, D. N., 1984, Purchasing and Materials Management(4th ed), NY: McGraw-Hill Book Company.
15. Dwyer, F. R., Schurr, P. H. and Oh, S., 1987, Developing Buyer-Seller Relationships, Journal of Marketing, Vol.24, 347-358.
16. Ellram, L. M. and Carr, A., 1994, Strategic Purchasing: A History and Review of The Literature, International Journal of Purchasing and Material Management, Vol.30, No.2, 10~18.
17. Farrell, P. V. and Stuart, F. H., 1981, Purchasing Principle and Applications, Prentice Hall.
18. Freeman, V.T. and Cavinato, J. L., 1990, Fitting Purchasing to the Strategic Firm, Journal of Purchasing and Materials Management,26(Winter),6-10.
19. Gelderman, C. J. and Van Weele, A. J., 2005, Purchasing Portfolio Usage and Purchasing Sophistication, Faculty of Management Sciences, Heerlen: Open University of the Netherlands.
20. Gwinner, 1998, Relational benefits in Service Industries: The Customer’s Perspective, Journal of the Academy of Marketing Science 26, 101–114.
21. Kalakota, R. and Robinson, M., 2001, E-business 2.0 / roadmap for success.
22. Kanter, M. 1968, Commitment and Society Organization: A Study of Commitment Mechanisms in Auatopian Communities, American Sociological Review, Vol.33,499.
23. Klein, H. K. and Myers, M. D., 1999, A Set of Principles for Conducting, Management, 7 (1), 59-73.
24. Kolchin, M. G. and Giunipero, L. C., 1993, Purchasing Education and Training: Requirements and Resources, Tempe, AZ: Center for Advanced Purchasing Studies.
25. Krause, D. R. and Ellram, L. M., 1997,Critical Elements of Supplier Development - The Buying-firm Perspective, European Journal of Purchasing and Supply Management, Vol. 3, No. 1, 21-31.
26. Krause, D. R., 1997, Supplier Development: Current Practices and Outcomes, International Journal of Purchasing and Materials Management, Vol. 33, No. 2, 12-19.
27. Leenders, M. R., Fearon, H. E. and England, W. B., 1989, Purchasing and Materials Management, Irwin,610-618.
28. Matthyssens, P. and Van den Bulte, C., 1994, Getting closer and nicer: partnerships in the supply chain, Long Range Planning, 27 (1), 72-83.
29. Miller, A. and Dess G. G. 1993, Assessing Poter’s 1980 model in terms of Business Strategy, The Journal of Management Studies, Vol.30, Iss.4, 553-585.
30. Monczka, R. M. and Trent, R .J. , 1991, Global Sourcing: A Development Approach, International Journal of Purchasing and Material Management, Spring, 2-8.
31. Morgan, R. M. and Hunt, S. D .1994, The Commitment –Trust Theory of Relationship Marketing , Journal of Marketing, Vol.58(July), 20-28.
32. Newman, 1989, Single sourcing: Short-term savings versus long-term problems, International Journal of Purchasing and Materials Management, Vol.25, 20-25.
33. Patton, W. E., 1996, Use of Human Judgment Models in Industrial Buyers` Vendor Selection Decisions, Industrial Marketing Management, Vol. 25, No. 2, 135-139.
34. Farrell, P. V. and Heinritz, S. F., 1981, Purchasing Principle and Applications, Prentice Hall.
35. Raedels, 2000, The Supply Management Process, Ism Knowledge Series.
36. Rajagopal, S. and Bernard, K. N., 1993, Globalization of the Procurement Process, Marketing Intelligence and Planning, Vol. 11, No. 7, 47-50.
37. Russell, R. S. and Taylor, B.W., 2000,Operations Management, 3rd ed., Prentice Hall, 77.
38. Shank, J. K. and Govindarajan, V., 1993, Strategic Cost Management, New York: The Free Press.
39. Spekman, R. E., 1981,A Strategic Approach to Procurement Planning, Journal of Purchasing and Materials Management, Winter, 2-8.
40. Staw, B. M., 1977 , Two sides of commitment, Paper presented at Annual Meeting of Academy of Management, Orlando, Florida, Augest.
41. Stevenson, W. J., 1982, Production/operations Management, Homewood, Illinois, USA: Irwin.
42. Stonehous, G., Hamill, J., Campbell, D. and Purdie, T., 2000,Global and Transactional Business: Strategy and Management, England: John Wiley &; Sons.
43. Treleven, M. and Schweikhart, S. B., 1988, A Risk/Benefit Analysis of So-urcing Strategies : Single VS. Multiple Sourcing , Journal of Operation Management, vol.78, no.4, 93-114.
44. Trustrum, L. B., 1989, Marketing: Concept and Function, European Journal of Marketing, Vol. 23, No. 3, 49-56.
45. Watts, C. A., Kim, K. Y. and Hahn, C. K. 1995, Linking Purchasing to Corporate Competitive Strategy, International Journal of Purchasing and materials Management, 31 (2), 3-8.
46. Watts, C. A., Kim, K. Y. and Hahn, C. K., 1995, Linking Purchasing to Corporate Competitive Strategy ,International Journal of Purchasing and Materials Management, Spring,3-8.
47. Wattset, C. A., Kim, K. Y. and Hahn, C. K., 1992,Linking Purchasing to Corporate Competitive Strategy, International Journal of Purchasing and Materials Management,28(4),2-8.
48. Weber, C. A., Current, J. R., and Benton, W. C., 1991,Vendor Selection Criteria and Methods, European Journal of Operational Research, Vol. 50, 2-18.
49. West, G. P. and Meyer, G. D., 1997, Communicated Knowledge as a Learning Foundation, International Journal of Organizational Analysis, 5(1), 25-58.
50. Wild, T., 2002, Best Practice in Inventory Management, England.
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
101932017
102
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0101932017
資料類型 thesis
dc.contributor.advisor 鄭宇庭zh_TW
dc.contributor.author (Authors) 陳美滿zh_TW
dc.creator (作者) 陳美滿zh_TW
dc.date (日期) 2013en_US
dc.date.accessioned 4-Jun-2014 14:43:23 (UTC+8)-
dc.date.available 4-Jun-2014 14:43:23 (UTC+8)-
dc.date.issued (上傳時間) 4-Jun-2014 14:43:23 (UTC+8)-
dc.identifier (Other Identifiers) G0101932017en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/66478-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 101932017zh_TW
dc.description (描述) 102zh_TW
dc.description.abstract (摘要) 十九世紀末，在隨著科學不斷進步的環境下，以電能為能量供給的方式已逐漸擴展至全球各地，也帶動全球正式進入工業時代，此時，電能產業也因而快速發展，而這樣的發展也為國家、社會與家庭帶來了長遠且巨大的改變，而其中一項的產品便是照明燈具。隨著燈具或燈泡等產品製造技術與網際資訊逐漸發達的現象，以及加上LED燈在全球照明市場規模的持續成長，衝擊了傳統照明燈具產業，而全球化市場規模更是擴大了交易活動、產品配送、商品資訊與資金移轉的部分，以往傳統企業所採用的採購模式與決策，已經無法符合現在市場的需求。因此，若不能對於聯合採購與供應商管理策略的相關層面進行探討，應用新的知識與技術進行規劃與配合公司的發展策略，則可能於全球化市場上失去競爭的優勢。
因此，本研究則透過聯合採購與供應商管理策略的探討，進而瞭解公司在不同的採購管理策略的實施下，對公司之經營績效的影響，其研究發現包含建立與供應商長期合作的經營理念，以提供持續的競爭優勢；重視產品品質，對於供應商之出貨供應，設立品質管制的作業流程；由分權採購轉化集中採購，藉以降低人事作業成本；聯合採購管理策略，可以有效提高公司的經營成效等。		zh_TW
dc.description.tableofcontents 目 錄 I
表目錄 II
圖目錄 III
第壹章 緒論 4
第一節 研究背景 4
第二節 研究動機 4
第三節 研究目的 5
第四節 論文架構及研究流程 5
第貳章 文獻探討 8
第一節 策略尋購 8
第二節 採購策略 12
第三節 供應商管理 25
第四節 採購組織與能力 33
第參章 研究方法 40
第一節 質性研究法 40
第二節 質性研究的原則與尺度 41
第三節 研究設計 43
第肆章 個案分析 45
第一節 A燈具公司之經營策略與重點 45
第二節 A燈具公司之業務與服務 49
第三節 A燈具公司之聯合採購策略 51
第四節 A燈具公司之供應商管理策略 53
第五節 A燈具公司之經營績效探討 55
第伍章 結論與建議 59
第一節 結論 59
第二節 建議 61
第三節 研究限制與未來方向 63
參考文獻 65		zh_TW
dc.format.extent 1104552 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0101932017en_US
dc.subject (關鍵詞) 供應商管理zh_TW
dc.subject (關鍵詞) 經營策略zh_TW
dc.subject (關鍵詞) 聯合採購zh_TW
dc.title (題名) 聯合採購與供應商管理策略對經營績效影響之研究-以A燈具公司為例zh_TW
dc.title (題名) The Research the Operating Performance for the Joint Procurement and Supplier Management Strategy - A Case of A Companyen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、 中文文獻
1. 王士峰，1996，商業自動化，三民書局。
2. 王忠宗，2000，採購管理手冊，台北市，中華企業管理發展中心發行。
3. 王忠宗、許成，1990，採購學，國立空中大學印行。
4. 司徒達賢，2002，策略管理新論－觀念架構與分析方法，台北：智勝文化。
5. 朱柔若(譯)，2000，社會研究方法，揚智文化。
6. 池福灶，2001，物料管理：理論、實務與現代化，前程企業管理有限公司。
7. 周旭華譯，1997，競爭策略，臺北市，天下遠見(Michael E. Porter，1980，Competitive Strategy)。
8. 林立千，2006，全球化之國際物流服務業者的策略分析，物流技術與戰略，第二十四期，頁53-61。
9. 林靜如，1990，國民小學教師工作經驗、內外控信念與組織承諾之關係，國立政治大學教育研究所碩士論文。
10. 胡幼慧，1996，質性研究：理論、方法及本土女性研究實例，巨流圖書公司。
11. 國際能源總署(IEA)，2009，世界能源展望，國際能源總署(IEA)。
12. 許振邦，2004，採購與供應管理，台北市：華泰書局。
13. 許振邦，2007，採購與供應管理(第二版)，台北：智勝文化。
14. 許振邦，2011，採購與供應管理(第三版)，台北：智勝文化。
15. 陳向明，2002，社會科學質的研究，五南圖書。
16. 黃彥智，2003，國際採購策略與國際採購障礙對市場績效之影響－以國際運動用品市場為例，國立成功大學企業管理研究所碩士論文。
17. 黃彥達譯，Tony Wild，2002，庫存管理(初版)，藍鯨出版。
18. 葉彬，1982，企業採購，三民書局.
19. 劉元龍，1976，企業採購決策之研究，國立政治大學企業管理研究所碩士論文。
20. 鄭玉光，2004，影響清涼飲料零售商涉入供應商新產品發展的特定關係因素之探討，實踐大學企業管理研究所碩士學位論文。
21. 羅志堅，2011，傳統採購管理到策略採購規劃－以G公司集團為例，國立中央大學，資訊管理學系碩士論文。
二、 英文文獻
1. Anderson, W. and Weitz, B., 1992, The Use of Pledges to Build and Sustain Commitmentin Distribution Channels, Journal of Marketing Research, Vol.29 (February), 18-34.
2. Ansari, A. and Modarress, B., 1980, JIT Purchasing as a Quality and Productivity Center, International Journal of Production Research, Vol. 26, No. 1, 19-26.
3. Araujo, L., Dubois, A. and Lars-Erik G., 1999, Managing Interfaces with Suppliers, Industrial Marketing Management, Vol. 28, 497–506.
4. Arnold, U., 1989, Global Sourcing-An Indispensable Element in Worldwide Competition. MIR, Vol.29.
5. Bensaou, M., 1999, Portfolios of buyer-supplier relationships, Sloan Management Review, 40(4): 35.
6. Bichler, M. and Kaukal, M., 1999, Design and Implementation of a Brokerage Service for Electronic Procurement, Database and Expert Systems Applications, 618-622.
7. Bowen, J. T. and Shoemaker, S., 1998, Loyalty: A strategic commitment, Cornell Hoteland Restaurant Administration Quarterly, Vol.39:12-25.
8. Browning, J. M., Zabriskie, N. B., and Huellmantel, A. B., 1983, Strategic Purchasing Planning, Journal of Purchasing and Materials Management, Vol. 19, No. 1, 19-24.
9. Buchanan, B., 1974, Building organizational commitment: The socialization of manager in work organizations, Administrative Science Quarterly, Vol.19, 533-546.
10. Burton, 1988, JIT/Repetitive sourcing strategies: Tying the kont with your suppliers, Production and Inventory Management Journal,4th Quarter 38-41.
11. Cox, S. K., Orosz, S., Burnette, J. and Frazier , 1997, D. Microassay for determination ofitraconazole and hydroxyitraconazole in plasma and tissue biopsies. J Chromatogr BBiomed Sci . Appl 702, 75-80.
12. Dickson, E. C., 1966, An Analysis of Vendor Selection Systems and Decisions, Journal of Purchasing, Vol. 2, 5-17.
13. Dobler, D. Jr., Lee, L. and Burt, D., 1990, Purchasing And Materials Management, 4th edition McGRAW-Hill Book Company.
14. Dobler, D. W. and Burt, D. N., 1984, Purchasing and Materials Management(4th ed), NY: McGraw-Hill Book Company.
15. Dwyer, F. R., Schurr, P. H. and Oh, S., 1987, Developing Buyer-Seller Relationships, Journal of Marketing, Vol.24, 347-358.
16. Ellram, L. M. and Carr, A., 1994, Strategic Purchasing: A History and Review of The Literature, International Journal of Purchasing and Material Management, Vol.30, No.2, 10~18.
17. Farrell, P. V. and Stuart, F. H., 1981, Purchasing Principle and Applications, Prentice Hall.
18. Freeman, V.T. and Cavinato, J. L., 1990, Fitting Purchasing to the Strategic Firm, Journal of Purchasing and Materials Management,26(Winter),6-10.
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