Publications-Theses

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 從消費者觀點探討零售商經營自有品牌及代工廠夥伴選擇之考量因素-以7-select為例
Factors Affecting Retailer`s Private-Label Brands and Supplier Selection from the Consumer`s Perspective - A Case Study of 7-select
作者 梁逸婷
貢獻者 黃國峯
梁逸婷
關鍵詞 自有品牌
全國性品牌
代工製造廠商
零售通路商
日期 2013
上傳時間 1-Jul-2014 12:04:10 (UTC+8)
摘要 近年來,零售通路商為了鞏固通路勢力以及提升整體業績,正不遺餘力地發展多樣的自有品牌商品。本研究以國內第一大便利商店-7-ELEVEN所推出的自有品牌7-select為研究主體,有別於以往研究多探討自有品牌與全國性品牌商品之特色差異,本研究從7-ELEVEN挑選找尋代工廠夥伴的考量因素角度出發,進而歸納出商品特色,並欲了解在許多全國性品牌替7-select系列商品從事代工下,目標客群對於7-ELEVEN與其代工廠夥伴所共同推出的7-select自有品牌商品之感受。
透過文獻回顧,本研究將代工夥伴選擇之考量因素轉化為商品特色,以「定價特色」、「商品品質」列為衡量項目,並加入零售商之經營優勢「陳列促銷」,以此三者作為自變數;並將「對代工廠形象之重視程度」列為調節變項;而以「品牌權益」與「購買意願」當作依變數,同時能衡量目標客群之感受及列為零售商績效衡量指標;最後,於探索性調查中,欲了解「代工廠品牌的揭露程度」及「揭露不同代工廠品牌」對於受測者選擇自有品牌商品是否有影響。
研究發現:(一)零售商自有品牌商品之商品品質與品牌權益之間有顯著正向關係;(二) 零售商自有品牌商品之商品品質與購買意願之間有顯著正向關係。(三)零售商自有品牌商品之定價特色與品牌權益之間有顯著正向關係;(四) 零售商自有品牌商品之定價特色與購買意願之間有顯著正向關係。(五)零售商自有品牌商品之陳列促銷與品牌權益之間有顯著正向關係;(六) 零售商自有品牌商品之陳列促銷與購買意願之間有顯著正向關係。(七)對代工廠形象之重視程度並非零售商自有品牌經營構面與品牌權益及購買意願關係之調節變項。(八)從探索性調查得知,代工廠品牌之揭露程度及揭露不同代工廠品牌會使受測者對自有品牌商品的選擇有顯著改變。
參考文獻 中文文獻
1. 吳一斌,1999,品牌卡位贏家,台北:懷德文化出版有限公司
2. 吳育東,1999,多變量統計方法應用於行動電話消費者購買行為與滿意度之研究。未出版碩士論文,國立成功大學統計研究所。
3. 吳青松,1998,現代行銷學:國際性視野,Best Wise Publisher
4. 吳縱橫,1994,商品陳列的原則與技巧,流通世界雜誌,第44期,頁79-86
5. 李玉珍,2000,超級市場經營管理實務,台北:經濟部商業司
6. 沈家玄,2006,全國品牌權益侵蝕:代工私有公司有品牌的後果分析,國立高雄第一科技大學行銷與流通管理系碩士論文。
7. 林予雯、陳姿伶、蔣憲國,2013,消費者對便利商店自有品牌商品之購買涉入、品牌形象與購買行為研究:以7-SELECT 為例,台灣農學會報14(3),頁291-313
8. 林筱筑,2010,策略聯盟之協同能力對創新績效的影響,國立中正大學企業管理研究所碩士論文。
9. 林錦慧、但漢敏譯(Kumar& Steenlamp原著),2007,《是誰把你的商品擠下貨架》(Private Label Strategy:how to meet store brand challenge),台北:商智文化,頁11
10. 周文賢,2002,多變量統計分析,智勝出版社。
11. 邱稜育,2007,探究全國品牌製造商代工零售商私有品牌的策略動機因素,國立高雄第一科技大學行銷與流通管理系碩士論文。
12. 邱震忠,1999,我國行動電話製造商代工策略與行為,元智大學管理研究所碩士論文。
13. 邱錦材,1997,賣場基本管理作業,流通世界雜誌,第59期,頁64-69
14. 邱譯賢,2000,連鎖零售商開發自有品牌策略之研究,國立成功大學企業管理研究所碩士論文。
15. 長谷政弘(廖玉山譯),1987,商店管理-經營商店的方法與策略,初版,台北國際商學出版社。
16. 袁幸慈,2006,商店形象與自有品牌形象對自有品牌知覺風險、知覺品質、知覺價值、購買意願之影響-以大型量販店為例,國立成功大學國際企業研究所碩士論文。
17. 馬珍貞,1994,台灣連鎖發展的今與昔,流通世界雜誌,頁37-43
18. 張素璇,1997,「自有品牌」是好牌,天下雜誌10月號,頁138-142
19. 張瑩婉、簡相堂,2008,研究食品製造業與通路商競合關係研究,食品工業發展研究所,經濟部工業局ITIS
20. 許堯迪,2003,商品陳列與銷售量關係之研究─以台北市量販店為例,國立台北大學企業管理研究所碩士論文。
21. 野口智雄原著(劉玫芬譯),1996,價格破壞時代的自營品牌策略,初版,經濟部國際貿易局。
22. 陳文魁,2007,通路品牌績效影響因素之研究─以量販店為例,國立政治大學企業管理研究所碩士論文。
23. 陳正昌、程炳林、陳新豐、劉子鍵,2005,多變量分析方法—統計軟體應用,四版,台北,五南圖書出版股份有限公司。
24. 陳怡真,1997,商店品牌產品購買行為之決定性因素,國立台灣大學商學研究所碩士論文。
25. 陳柏蒼,2001,企業贊助對企業品牌權益影響之研究,國立中正大學企業管理研究所碩士論文。
26. 陳玲珠,2009,零售商自有品牌影響關係之研究,國立雲林科技大學企業管理學系研究所碩士論文。
27. 陳振祥,1996,ODM策略之理論架構與實證,國立台灣大學商研所博士論文。
28. 陳振燧,1996,顧客基礎的品牌權益衡量與建立之研究。國立政治大學企業管理研究所,未出版博士論文。
29. 陳耀茂,2004,多變量分析的SPSS使用手冊,鼎茂圖書。
30. 彭台光、高月慈、林鉦棽,2006,管理研究中的共同方法變異:問題本質、影響、測試與補救,管理學報,26(1),頁77-98
31. 黃姿云,2005,零售業商店國際品牌和自有品牌對購買意願的影響—以家樂福量販店為例,國立成功大學國際企業研究所。
32. 廖怡禎,2010,消費者為基礎的食品製造商品牌與零售商自有品牌權益之研究,國立政治大學經營管理碩士學程(EMBA)碩士論文。
33. 鄭家真,2002,消費者對自有品牌態度以及購買意願之研究—以量販店為例,國立成功大學國際企業研究所碩士論文。
34. 薛思新,1981,商品陳列技術,台北,華聯出版社。
35. 韓武益,1999,台灣零售業自有品牌商品之形象定位探討,私立東海大學工業工程學系碩士論文。
英文文獻
1. Aaker, D.A. (1991). Managing Brand Equity, The Free Press, New York, NY.
2. Aaker, David A. (1996). Measuring brand equity across product and markets, California Management Review, 38(3), 102-120.
3. Ailawadi, K. L., Neslin, S. A., & Gedenk, K. (2001). Pursuing the value-conscious consumer: store brands versus national brand promotions. Journal of Marketing, 65(1), 71-89.
4. Balmer, J. M., & Gray, E. R. (2003). Corporate brands: what are they? What of them?. European Journal of Marketing, 37(7/8), 972-997.
5. Barney, J. B., & Wright, P. M. (1997). On becoming a strategic partner: The role of human resources in gaining competitive advantage. (CAHRS Working Paper #97-09), Ithaca, NY
6. Barwise, P. (1993). Brand equity: snark or boojum? . International Journal of Research in Marketing, 10(1), 93-104.
7. Bierly III, P. E., & Gallagher, S. (2007). Explaining alliance partner selection: fit, trust and strategic expediency. Long Range Planning, 40(2), 134-153.
8. Blackett, T., (1988), Researching Brand Names, Marketing Intelligence & Planning, 9(3), 5-8
9. Blackston, M. (2000). Observations: building brand equity by managing the brand`s relationships. Journal of Advertising Research, 40(06), 101-105.
10. Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior 9th. South-Western Thomas Learning. Mason, OH.
11. Brandenburger, A. M., & Nalebuff, B. J. (2002). Use game theory to shape strategy. Strategy: Critical Perspectives on Business and Management, 4, 260.
12. Burton, S., Lichtenstein, D. R., Netemeyer, R. G., & Garretson, J. A. (1998). A scale for measuring attitude toward private label products and an examination of its psychological and behavioral correlates. Journal of the Academy of Marketing Science, 26(4), 293-306.
13. Campbell, L. & Diamond, W. D. (1990). Framing and Sales Promotion: The Characteristics of A Good Deal, Journal of Consumer Marketing, 7(4), 25-31
14. Collins-Dodd, C. and Lindley, T. (2003). Store brands and retail differentiation: the influence of store image and store brand attitude on store own brand perceptions, Journal of Retailing and Consumer Services, 10(6), 345-353.
15. Cooke, S., & Ryan, P. (2000). Brand alliances: from reputation endorsement to collaboration on core competencies. Irish Marketing Review, 13, 36-41.
16. Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name for logistics. International Journal of Logistics Management, 8(1), 1-14.
17. Corstjens, M., & Lal, R. (2000). Building store loyalty through store brands. Journal of Marketing Research, 37(3), 281-291.
18. Cox, A. D., & Cox, D. (1990). Competing on Price-the Role of Retail Price Advertisements in Shaping Store-Price Image. Journal of Retailing, 66(4), 428.
19. Cretu, A. E., & Brodie, R. J. (2007). The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective. Industrial Marketing Management, 36(2), 230-240.
20. Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334.
21. Crosby, P. (1979). Quality is Free, New York: McGraw-Hill
22. Cullen B. (1997). A study of the trapped brand phenomenon. Irish Marketing Review. 10(1), 3-14.
23. Cusumano, M. A., & Takeishi, A. (1991). Supplier relations and management: A survey of Japanese, Japanese‐transplant, and US auto plants. Strategic Management Journal, 12(8), 563-588.
24. Das, T. K., & Teng, B. S. (2000). A resource-based theory of strategic alliances. Journal of management, 26(1), 31-61.
25. De Wulf, K., Odekerken-Schröder, G., Goedertier, F., & Van Ossel, G. (2005). Consumer perceptions of store brands versus national brands. Journal of Consumer Marketing, 22(4), 223-232.
26. Desai, K. K., & Keller, K. L. (2002). The effects of ingredient branding strategies on host brand extendibility. Journal of Marketing, 66(1), 73-93.
27. Dhar, Sanjay K. and Steven J. Hoch (1997). Why Store Brand Penetration Varies by Retailer, Marketing Science, 16 (3): 208–227.
28. Dickson, G.W. (1966). An Analysis of Vendor Selection Systems and Decisions. Journal of Purchasing, 2(1), 5-17.
29. Dodds, W. B., Monroe, K. B. & Grewal, D. (1991). Effects of Price, Brand and Store Information on Buyer Product Evaluations, Journal of Marketing Research, 28, 307-319
30. Dunne, D. (1999). Should grocery manufacturers supply private labels. Joseph L. Rotman School of Management, University of Toronto.
31. Dunne, D., & Narasimhan, C. (1999). The new appeal of private labels. Harvard Business Review, 77(3), 41-+.
32. Economist Intelligence Unit. (1968). Own Brand Marketing, Retail Business, 128, 12-19.
33. Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1995). Consumer behavior, 8th. New York: Dryder.
34. Farquhar, H. (1989). Managing Brand Equity. Marketing Research, 7, 24-33.
35. Feigenbaum, A. (1991). Total quality control: Fortieth anniversary edition. New York: McGraw-Hill
36. Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research.
37. Fugate, D. L. (1986). The effects of manufacturer disclosure on consumer perceptions of private brand grocery product attributes. Journal of Consumer Affairs, 20(1), 118-130.
38. Garvin, D. A. (1987). Competing on the 8 dimensions of quality. Harvard business review, 65(6), 101-109.
39. Geringer, J.M. (1991). Strategic determinants of partner selection criteria in international joint ventures, Journal of International Business Studies, 22(1), 41-62.
40. Ghosh, A. (1990). Retail Management, 2nd ed., The Dryden Press, Chicago, IL
41. Grewal, D., Krishnan, R., Baker, J., & Borin, N. (1998). The effect of store name, brand name and price discounts on consumers` evaluations and purchase intentions. Journal of retailing, 74(3), 331-352.
42. Hair, J. F., Black, B., Babin, B., & Anderson, R. E. (2010). Multivariate Data Analysis 7th Pearson Prentice Hall. Upper Saddle River, NJ.
43. Harcar, T., Kara, A., & Kucukemiroglu, O. (2006). Consumer`s perceived value and buying behavior of store brands: an empirical investigation. The Business Review, 5(2), 55-62.
44. Hitt, M. A., Dacin, M. T., Levitas, E., Arregle, J. L., & Borza, A. (2000). Partner selection in emerging and developed market contexts: Resource-based and organizational learning perspectives. Academy of Management journal, 43(3), 449-467.
45. Hoch, S. J. & Banerji S. (1993). When do Private Labels Succeed?, Sloan Management Review, 34, 57-68.
46. Hoch, S. J. (1996). How Should National Brands Think About Private Labels? , Sloan Management Review, 37, 89-103.
47. Hoffmann, W. H., & Schlosser, R. (2001). Success factors of strategic alliances in small and medium-sized enterprises—An empirical survey. Long range planning, 34(3), 357-381.
48. Juran, J., and Gryna, F. (1988). Juran’s quality control handbook, fourth edition. New York: McGraw-Hill.
49. Kale, P., H. Singh, & H. Perlmutter (2000). Learning and protection of proprietary in strategic alliance: Building relation capital, Strategic Management Journal, 21, 217-231.
50. Kamakura, W. A., & Russell, G. J. (1993). Measuring brand value with scanner data. International Journal of Research in Marketing, 10(1), 9-22.
51. Kannan, V. R., & Tan, K. C. (2002). Supplier selection and assessment: their impact on business performance. Journal of Supply Chain Management, 38(3), 11-21.
52. Kashyap, R., & Bojanic, D. C. (2000). A structural analysis of value, quality, and price perceptions of business and leisure travelers. Journal of Travel Research, 39(1), 45-51.
53. Keegan W. J., & Green, M. C. (2003). Global Marketing. (3rd ed.) Prentice Hall : New Jercy
54. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. The Journal of Marketing, 1-22.
55. Keller, K. L. (2001). Building customer-based brand equity, Marketing Management, 10(2), 14-19.
56. Keller, K.L. (1993). Conceptualizing, measuring, and managing customer-based brand equity, Journal of Marketing, 57 (1), 1-22.
57. Kinnear, T.C., Bernhardt, K.L. and Krentler, K.A. (1995). Principles of Marketing, 4th edn. New York: Harper Collins Publications
58. Kotler, P., & Armstrong, G. (1996). Principles of Marketing(7th ed.). Englewood Cliffs, NJ: Prentice-Hall.
59. Kotler P. (2000). Marketing Management-Analysis, Planning. Implementation and Control, “11th ed, Englewood Cliffs, N.J.: Prentice Hall.
60. Kotler P. (1999). Marketing Management-Analysis, Planning. Implementation and Control, “10th ed, Englewood Cliffs, N.J.: Prentice Hall.
61. Kotler P. (1991). Marketing Management-Analysis, Planning. Implementation and Control, “7th ed, Englewood Cliffs, N.J.: Prentice Hall.
62. Kumar, N., & Steenkamp, J.-B. E. M. (2007). Private label stategy: How to meet the store brand challenge. Boston: Harvad Business School Press.
63. Lambert, D. M., Emmelhainz, M. A., & Gardner, J. T. (1996). Developing and implementing supply chain partnerships. International Journal of Logistics Management, 7(2), 1-18.
64. Lassar, W., Mittal, B., & Sharma, A. (1995). Measuring customer-based brand equity. Journal of consumer marketing, 12(4), 11-20.
65. Levy, M., & Weitz, B. A. (2001). Retailing Management.(4thed.). New York, NY: McGraw-Hill.
66. Lichtenstein, D. R., Ridgway, N. M., & Netemeyer, R. G. (1993). Price perceptions and consumer shopping behavior: a field study. Journal of Marketing Research, 234-245.
67. Liebermann, Y., & Flint-Goor, A. (1996). Message strategy by product-class type: A matching model. International Journal of Research in Marketing, 13(3), 237-249.
68. Lynch, R. P. (1989). The practical guide to joint ventures and corporate alliances. New York: Wiley.
69. Mattila, A. S. & Enz, C. A. (2002). The Role of Emotions in Service Encounters. Journal of Service Research : JSR,4(4), 268-277.
70. McCarthy, M. S., & Norris, D. G. (1999). Improving competitive position using branded ingredients. Journal of Product & Brand Management, 8(4), 267-285.
71. McMaster, D. (1987). Own Brands and the Cookware Market, European Journal of Marketing, 21, 83-94.
72. Mela, C. F., Gupta, S., & Lehmann, D. R. (1997). The long-term impact of promotion and advertising on consumer brand choice. Journal of Marketing research, 248-261.
73. Mills, D.E. (1995). Why Retailer Sell Private Labels, Journal of Economics and Management Strategy, 4 (3), 509-528.
74. Miranda MJ, Joshi M. (2003). Australian retailers need to engage with private labels to achieve competitive difference. Asia Pacific J. of Market. and Logistics. 15(3), 34-47.
75. Monroe, K. B., & Krishnan, R. (1985). The effect of price on subjective product evaluations. Perceived quality: How consumers view stores and merchandise, 209-232.
76. Morris, M., Schindehutte, M., & Allen, J. (2005). The entrepreneur`s business model: toward a unified perspective. Journal of business research, 58(6), 726-735.
77. Morton, F. S., & Zettelmeyer, F. (2004). The Strategic Positioning of Store Brands in Retailer Manufacturer Negotiations. Review of Industrial Organization, 24 (2), 161-194.
78. Muralidharan, C., Anantharaman, N., & Deshmukh, S. G. (2002). A Multi‐Criteria Group Decisionmaking Model for Supplier Rating. Journal of Supply Chain Management, 38(3), 22-33.
79. Narasimhan, C. & Wilcox, R. (1998). Private labels and the channel relationships: A cross-category analysis. Journal of Business, 71(4), 573–600.
80. Norris, D. G. (1993). Intel Inside- BRANDING A COMPONENT IN A BUSINESS MARKET. Journal of Business & Industrial Marketing, 8(1), 14-24.
81. Park, C. S., & Srinivasan, V. (1994). A survey-based method for measuring and understanding brand equity and its extendibility. Journal of Marketing Research (JMR), 31(2), 271.
82. Pitta, D.A. and Kutsanis, L.P. (1995). Understanding brand equity for successful brand extension, Journal of Consumer Marketing, 12(4), 51-64.
83. Porter, M. E., & Millar, V. E. (1985). How information gives you competitive advantage.
84. Prahinski, C., & Benton, W. C. (2004). Supplier evaluations: communication strategies to improve supplier performance. Journal of operations management, 22(1), 39-62.
85. Quelch, J. A., & Harding, D. (1996). Brands versus private labels: fighting to win. Harvard Business Review, 74(1), 99.
86. Raju, J.S. & Sethuraman, R. & Dhar, S.K. (1995). The Introduction and Performance of Store Brands, Management Science, 41, 957-958.
87. Rao, A. R., & Ruekert, R. W. (1994). Brand alliances as signals of product quality. Sloan management review, 36, 87-97.
88. Reda, S. (2002), Department stores struggle to reinvent troubled model, Stores, 84(7), 22.
89. Richardson, P. S., Dick, A. S., & Jain, A. K. (1994). Extrinsic and intrinsic cue effects on perceptions of store brand quality. Journal of Marketing, 58(4).
90. Richardson, P. S., Jain, A. K., & Dick, A. (1996). Household store brand proneness: a framework. Journal of Retailing, 72(2), 159-185.
91. Robert, L.S. (2004). The Nature and Benefits of National Brand/Private Label Competition. Review of Industrial Organization, 24, 105-127.
92. Schiffman, L. G., & Kanuk, L. L. (2000). Consumer behavior, 7th.
93. Simonin, B. L., & Ruth, J. A. (1998). Is a company known by the company it keeps? Assessing the spillover effects of brand alliances on consumer brand attitudes. Journal of Marketing Research, 30-42.
94. Sower, V., and Fair, F. (2005). There is more to quality than continuous improvement: Listening to Plato, The Quality Management Journal, 12(1), 8-20.
95. Sprott, D. E., & Shimp, T. A. (2004). Using product sampling to augment the perceived quality of store brands. Journal of Retailing, 80(4), 305-315.
96. Stambaugh, S. (1993). To store brand or not to store brand. Aftermarket Business, 103(6), 16-22.
97. Steenkamp, J. B. E. (1990). Conceptual model of the quality perception process, Journal of Business research, 21(4), 309-333.
98. Steenkamp, J. B. E. and Wedel, M. (1991). Segmenting Retail Markets on Store Image: Using a Consumer Brand Methodology, Journal of Retailing, 67(3): 300-320.
99. Steenkamp, J-B. E.M. (1989). Product Quality: An Investigation into the Concept and How it is Perceived by Consumers, The Netherlands: Van Gorcum, 196.
100. Stevenson, W. J., & Hojati, M. (2007). Operations management (Vol. 8). Boston: McGraw-Hill/Irwin.
101. Vaidyanathan, R., & Aggarwal P. (2000). Strategic brand alliances: implications of ingredient branding for national and private label brands. Journal of Product & Brand Management, 9 (4), 214-228.
102. Wagner, S. M., & Johnson, J. L. (2004). Configuring and managing strategic supplier portfolios. Industrial Marketing Management, 33(8), 717-730.
103. Washburn, J. H., & Plank, R. E. (2002). Measuring brand equity: an evaluation of a consumer-based brand equity scale. Journal of Marketing Theory and Practice, 10(1), 46-63.
104. Weber, C. A., Current, J. R., & Benton, W. C. (1991). Vendor selection criteria and methods. European journal of operational research, 50(1), 2-18.
105. Woodside, A. G., & Taylor, J. L. (1978). Consumer purchase intentions and perceptions of product quality and national advertising. Journal of Advertising, 7(1), 48-51.
106. Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. The Journal of Marketing, 2-22.
參考網址
1. The Private Label Manufactures Association;PLMA: http://www.plma.com/
2. 7-select官方網站: http://www.7-11.com.tw/7design/
3. 7-ELEVEN 2013年度財務報表: http://www.mzcan.com/canreport/main.php?ticker=2912&id=22®ionid=1
4. MoneyDJ理財網 財經知識庫,2014,統一超商股份有限公司:
http://www.moneydj.com/kmdj/wiki/WikiViewer.aspx?KeyID=338b1feb-7105-46dd-b12c-09184d67e1fe&Version=-1
5. 台灣經濟研究院產經資料庫,2014,連鎖式便利商店業之現況與展望(代碼:22232): http://tie.tier.org.tw/member/terms.asp
6. 經濟部,2002,2002年流通業產業研究報告: http://open.nat.gov.tw/OpenFront/gpnet_detail.jspx?gpn=1009104072
7. 經濟部國際貿易局,2012,「Winning in the Emerging Markets-前進新興市場」系列叢書- 系列叢書5:掌握「無毒」與「便利」:中國大陸、越南家居市場無往不利:
http://www.trade.gov.tw/Pages/Detail.aspx?nodeID=990&pid=407833
8. 尼爾森Nielsen,2014,自有品牌成長 現在進行式:
http://www.nielsen.com/tw/zh/insights/news/2014/PrivateLable0609.html
9. 蘋果日報,2014,量販自有品牌進化 首推聯名商品
http://www.appledaily.com.tw/appledaily/article/supplement/20140209/35628011/
描述 碩士
國立政治大學
企業管理研究所
101355028
102
資料來源 http://thesis.lib.nccu.edu.tw/record/#G1013550281
資料類型 thesis
dc.contributor.advisor 黃國峯zh_TW
dc.contributor.author (Authors) 梁逸婷zh_TW
dc.creator (作者) 梁逸婷zh_TW
dc.date (日期) 2013en_US
dc.date.accessioned 1-Jul-2014 12:04:10 (UTC+8)-
dc.date.available 1-Jul-2014 12:04:10 (UTC+8)-
dc.date.issued (上傳時間) 1-Jul-2014 12:04:10 (UTC+8)-
dc.identifier (Other Identifiers) G1013550281en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/67078-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 101355028zh_TW
dc.description (描述) 102zh_TW
dc.description.abstract (摘要) 近年來,零售通路商為了鞏固通路勢力以及提升整體業績,正不遺餘力地發展多樣的自有品牌商品。本研究以國內第一大便利商店-7-ELEVEN所推出的自有品牌7-select為研究主體,有別於以往研究多探討自有品牌與全國性品牌商品之特色差異,本研究從7-ELEVEN挑選找尋代工廠夥伴的考量因素角度出發,進而歸納出商品特色,並欲了解在許多全國性品牌替7-select系列商品從事代工下,目標客群對於7-ELEVEN與其代工廠夥伴所共同推出的7-select自有品牌商品之感受。
透過文獻回顧,本研究將代工夥伴選擇之考量因素轉化為商品特色,以「定價特色」、「商品品質」列為衡量項目,並加入零售商之經營優勢「陳列促銷」,以此三者作為自變數;並將「對代工廠形象之重視程度」列為調節變項;而以「品牌權益」與「購買意願」當作依變數,同時能衡量目標客群之感受及列為零售商績效衡量指標;最後,於探索性調查中,欲了解「代工廠品牌的揭露程度」及「揭露不同代工廠品牌」對於受測者選擇自有品牌商品是否有影響。
研究發現:(一)零售商自有品牌商品之商品品質與品牌權益之間有顯著正向關係;(二) 零售商自有品牌商品之商品品質與購買意願之間有顯著正向關係。(三)零售商自有品牌商品之定價特色與品牌權益之間有顯著正向關係;(四) 零售商自有品牌商品之定價特色與購買意願之間有顯著正向關係。(五)零售商自有品牌商品之陳列促銷與品牌權益之間有顯著正向關係;(六) 零售商自有品牌商品之陳列促銷與購買意願之間有顯著正向關係。(七)對代工廠形象之重視程度並非零售商自有品牌經營構面與品牌權益及購買意願關係之調節變項。(八)從探索性調查得知,代工廠品牌之揭露程度及揭露不同代工廠品牌會使受測者對自有品牌商品的選擇有顯著改變。
zh_TW
dc.description.tableofcontents 致謝詞 i
摘要 ii
Abstract iii
圖目錄 v
表目錄 vi
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與研究問題 3
第三節 研究範圍與步驟 4
第二章 文獻探討 5
第一節 零售商自有品牌之概述 5
第二節 通路零售商發展自有品牌之分析 9
第三節 零售商自有品牌與其代工廠之間的互動關係 14
第四節 消費者選擇自有品牌商品之考量因素 24
第五節 零售商自有品牌績效衡量指標 29
第三章 研究方法 38
第一節 零售業及連鎖式便利商店之概述 38
第二節 台灣零售業自有品牌之介紹 40
第三節 研究架構 43
第四節 研究假說建立 45
第五節 變數之操作型定義與衡量方式 52
第六節 本研究統計分析之工具介紹 55
第四章 研究分析與結果 59
第一節 問卷回收情形與樣本結構 59
第二節 各研究變數之描述性統計分析 65
第三節 因素分析與信度分析 67
第四節 迴歸分析 73
第五節 差異性分析 82
第六節 探索性調查 83
第五章 結論與建議 92
第一節 研究結果 92
第二節 管理意涵及實務建議 94
第三節 研究限制與未來研究建議 97
參考文獻 99
附錄-問卷 109
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G1013550281en_US
dc.subject (關鍵詞) 自有品牌zh_TW
dc.subject (關鍵詞) 全國性品牌zh_TW
dc.subject (關鍵詞) 代工製造廠商zh_TW
dc.subject (關鍵詞) 零售通路商zh_TW
dc.title (題名) 從消費者觀點探討零售商經營自有品牌及代工廠夥伴選擇之考量因素-以7-select為例zh_TW
dc.title (題名) Factors Affecting Retailer`s Private-Label Brands and Supplier Selection from the Consumer`s Perspective - A Case Study of 7-selecten_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 中文文獻
1. 吳一斌,1999,品牌卡位贏家,台北:懷德文化出版有限公司
2. 吳育東,1999,多變量統計方法應用於行動電話消費者購買行為與滿意度之研究。未出版碩士論文,國立成功大學統計研究所。
3. 吳青松,1998,現代行銷學:國際性視野,Best Wise Publisher
4. 吳縱橫,1994,商品陳列的原則與技巧,流通世界雜誌,第44期,頁79-86
5. 李玉珍,2000,超級市場經營管理實務,台北:經濟部商業司
6. 沈家玄,2006,全國品牌權益侵蝕:代工私有公司有品牌的後果分析,國立高雄第一科技大學行銷與流通管理系碩士論文。
7. 林予雯、陳姿伶、蔣憲國,2013,消費者對便利商店自有品牌商品之購買涉入、品牌形象與購買行為研究:以7-SELECT 為例,台灣農學會報14(3),頁291-313
8. 林筱筑,2010,策略聯盟之協同能力對創新績效的影響,國立中正大學企業管理研究所碩士論文。
9. 林錦慧、但漢敏譯(Kumar& Steenlamp原著),2007,《是誰把你的商品擠下貨架》(Private Label Strategy:how to meet store brand challenge),台北:商智文化,頁11
10. 周文賢,2002,多變量統計分析,智勝出版社。
11. 邱稜育,2007,探究全國品牌製造商代工零售商私有品牌的策略動機因素,國立高雄第一科技大學行銷與流通管理系碩士論文。
12. 邱震忠,1999,我國行動電話製造商代工策略與行為,元智大學管理研究所碩士論文。
13. 邱錦材,1997,賣場基本管理作業,流通世界雜誌,第59期,頁64-69
14. 邱譯賢,2000,連鎖零售商開發自有品牌策略之研究,國立成功大學企業管理研究所碩士論文。
15. 長谷政弘(廖玉山譯),1987,商店管理-經營商店的方法與策略,初版,台北國際商學出版社。
16. 袁幸慈,2006,商店形象與自有品牌形象對自有品牌知覺風險、知覺品質、知覺價值、購買意願之影響-以大型量販店為例,國立成功大學國際企業研究所碩士論文。
17. 馬珍貞,1994,台灣連鎖發展的今與昔,流通世界雜誌,頁37-43
18. 張素璇,1997,「自有品牌」是好牌,天下雜誌10月號,頁138-142
19. 張瑩婉、簡相堂,2008,研究食品製造業與通路商競合關係研究,食品工業發展研究所,經濟部工業局ITIS
20. 許堯迪,2003,商品陳列與銷售量關係之研究─以台北市量販店為例,國立台北大學企業管理研究所碩士論文。
21. 野口智雄原著(劉玫芬譯),1996,價格破壞時代的自營品牌策略,初版,經濟部國際貿易局。
22. 陳文魁,2007,通路品牌績效影響因素之研究─以量販店為例,國立政治大學企業管理研究所碩士論文。
23. 陳正昌、程炳林、陳新豐、劉子鍵,2005,多變量分析方法—統計軟體應用,四版,台北,五南圖書出版股份有限公司。
24. 陳怡真,1997,商店品牌產品購買行為之決定性因素,國立台灣大學商學研究所碩士論文。
25. 陳柏蒼,2001,企業贊助對企業品牌權益影響之研究,國立中正大學企業管理研究所碩士論文。
26. 陳玲珠,2009,零售商自有品牌影響關係之研究,國立雲林科技大學企業管理學系研究所碩士論文。
27. 陳振祥,1996,ODM策略之理論架構與實證,國立台灣大學商研所博士論文。
28. 陳振燧,1996,顧客基礎的品牌權益衡量與建立之研究。國立政治大學企業管理研究所,未出版博士論文。
29. 陳耀茂,2004,多變量分析的SPSS使用手冊,鼎茂圖書。
30. 彭台光、高月慈、林鉦棽,2006,管理研究中的共同方法變異:問題本質、影響、測試與補救,管理學報,26(1),頁77-98
31. 黃姿云,2005,零售業商店國際品牌和自有品牌對購買意願的影響—以家樂福量販店為例,國立成功大學國際企業研究所。
32. 廖怡禎,2010,消費者為基礎的食品製造商品牌與零售商自有品牌權益之研究,國立政治大學經營管理碩士學程(EMBA)碩士論文。
33. 鄭家真,2002,消費者對自有品牌態度以及購買意願之研究—以量販店為例,國立成功大學國際企業研究所碩士論文。
34. 薛思新,1981,商品陳列技術,台北,華聯出版社。
35. 韓武益,1999,台灣零售業自有品牌商品之形象定位探討,私立東海大學工業工程學系碩士論文。
英文文獻
1. Aaker, D.A. (1991). Managing Brand Equity, The Free Press, New York, NY.
2. Aaker, David A. (1996). Measuring brand equity across product and markets, California Management Review, 38(3), 102-120.
3. Ailawadi, K. L., Neslin, S. A., & Gedenk, K. (2001). Pursuing the value-conscious consumer: store brands versus national brand promotions. Journal of Marketing, 65(1), 71-89.
4. Balmer, J. M., & Gray, E. R. (2003). Corporate brands: what are they? What of them?. European Journal of Marketing, 37(7/8), 972-997.
5. Barney, J. B., & Wright, P. M. (1997). On becoming a strategic partner: The role of human resources in gaining competitive advantage. (CAHRS Working Paper #97-09), Ithaca, NY
6. Barwise, P. (1993). Brand equity: snark or boojum? . International Journal of Research in Marketing, 10(1), 93-104.
7. Bierly III, P. E., & Gallagher, S. (2007). Explaining alliance partner selection: fit, trust and strategic expediency. Long Range Planning, 40(2), 134-153.
8. Blackett, T., (1988), Researching Brand Names, Marketing Intelligence & Planning, 9(3), 5-8
9. Blackston, M. (2000). Observations: building brand equity by managing the brand`s relationships. Journal of Advertising Research, 40(06), 101-105.
10. Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior 9th. South-Western Thomas Learning. Mason, OH.
11. Brandenburger, A. M., & Nalebuff, B. J. (2002). Use game theory to shape strategy. Strategy: Critical Perspectives on Business and Management, 4, 260.
12. Burton, S., Lichtenstein, D. R., Netemeyer, R. G., & Garretson, J. A. (1998). A scale for measuring attitude toward private label products and an examination of its psychological and behavioral correlates. Journal of the Academy of Marketing Science, 26(4), 293-306.
13. Campbell, L. & Diamond, W. D. (1990). Framing and Sales Promotion: The Characteristics of A Good Deal, Journal of Consumer Marketing, 7(4), 25-31
14. Collins-Dodd, C. and Lindley, T. (2003). Store brands and retail differentiation: the influence of store image and store brand attitude on store own brand perceptions, Journal of Retailing and Consumer Services, 10(6), 345-353.
15. Cooke, S., & Ryan, P. (2000). Brand alliances: from reputation endorsement to collaboration on core competencies. Irish Marketing Review, 13, 36-41.
16. Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name for logistics. International Journal of Logistics Management, 8(1), 1-14.
17. Corstjens, M., & Lal, R. (2000). Building store loyalty through store brands. Journal of Marketing Research, 37(3), 281-291.
18. Cox, A. D., & Cox, D. (1990). Competing on Price-the Role of Retail Price Advertisements in Shaping Store-Price Image. Journal of Retailing, 66(4), 428.
19. Cretu, A. E., & Brodie, R. J. (2007). The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective. Industrial Marketing Management, 36(2), 230-240.
20. Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334.
21. Crosby, P. (1979). Quality is Free, New York: McGraw-Hill
22. Cullen B. (1997). A study of the trapped brand phenomenon. Irish Marketing Review. 10(1), 3-14.
23. Cusumano, M. A., & Takeishi, A. (1991). Supplier relations and management: A survey of Japanese, Japanese‐transplant, and US auto plants. Strategic Management Journal, 12(8), 563-588.
24. Das, T. K., & Teng, B. S. (2000). A resource-based theory of strategic alliances. Journal of management, 26(1), 31-61.
25. De Wulf, K., Odekerken-Schröder, G., Goedertier, F., & Van Ossel, G. (2005). Consumer perceptions of store brands versus national brands. Journal of Consumer Marketing, 22(4), 223-232.
26. Desai, K. K., & Keller, K. L. (2002). The effects of ingredient branding strategies on host brand extendibility. Journal of Marketing, 66(1), 73-93.
27. Dhar, Sanjay K. and Steven J. Hoch (1997). Why Store Brand Penetration Varies by Retailer, Marketing Science, 16 (3): 208–227.
28. Dickson, G.W. (1966). An Analysis of Vendor Selection Systems and Decisions. Journal of Purchasing, 2(1), 5-17.
29. Dodds, W. B., Monroe, K. B. & Grewal, D. (1991). Effects of Price, Brand and Store Information on Buyer Product Evaluations, Journal of Marketing Research, 28, 307-319
30. Dunne, D. (1999). Should grocery manufacturers supply private labels. Joseph L. Rotman School of Management, University of Toronto.
31. Dunne, D., & Narasimhan, C. (1999). The new appeal of private labels. Harvard Business Review, 77(3), 41-+.
32. Economist Intelligence Unit. (1968). Own Brand Marketing, Retail Business, 128, 12-19.
33. Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1995). Consumer behavior, 8th. New York: Dryder.
34. Farquhar, H. (1989). Managing Brand Equity. Marketing Research, 7, 24-33.
35. Feigenbaum, A. (1991). Total quality control: Fortieth anniversary edition. New York: McGraw-Hill
36. Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research.
37. Fugate, D. L. (1986). The effects of manufacturer disclosure on consumer perceptions of private brand grocery product attributes. Journal of Consumer Affairs, 20(1), 118-130.
38. Garvin, D. A. (1987). Competing on the 8 dimensions of quality. Harvard business review, 65(6), 101-109.
39. Geringer, J.M. (1991). Strategic determinants of partner selection criteria in international joint ventures, Journal of International Business Studies, 22(1), 41-62.
40. Ghosh, A. (1990). Retail Management, 2nd ed., The Dryden Press, Chicago, IL
41. Grewal, D., Krishnan, R., Baker, J., & Borin, N. (1998). The effect of store name, brand name and price discounts on consumers` evaluations and purchase intentions. Journal of retailing, 74(3), 331-352.
42. Hair, J. F., Black, B., Babin, B., & Anderson, R. E. (2010). Multivariate Data Analysis 7th Pearson Prentice Hall. Upper Saddle River, NJ.
43. Harcar, T., Kara, A., & Kucukemiroglu, O. (2006). Consumer`s perceived value and buying behavior of store brands: an empirical investigation. The Business Review, 5(2), 55-62.
44. Hitt, M. A., Dacin, M. T., Levitas, E., Arregle, J. L., & Borza, A. (2000). Partner selection in emerging and developed market contexts: Resource-based and organizational learning perspectives. Academy of Management journal, 43(3), 449-467.
45. Hoch, S. J. & Banerji S. (1993). When do Private Labels Succeed?, Sloan Management Review, 34, 57-68.
46. Hoch, S. J. (1996). How Should National Brands Think About Private Labels? , Sloan Management Review, 37, 89-103.
47. Hoffmann, W. H., & Schlosser, R. (2001). Success factors of strategic alliances in small and medium-sized enterprises—An empirical survey. Long range planning, 34(3), 357-381.
48. Juran, J., and Gryna, F. (1988). Juran’s quality control handbook, fourth edition. New York: McGraw-Hill.
49. Kale, P., H. Singh, & H. Perlmutter (2000). Learning and protection of proprietary in strategic alliance: Building relation capital, Strategic Management Journal, 21, 217-231.
50. Kamakura, W. A., & Russell, G. J. (1993). Measuring brand value with scanner data. International Journal of Research in Marketing, 10(1), 9-22.
51. Kannan, V. R., & Tan, K. C. (2002). Supplier selection and assessment: their impact on business performance. Journal of Supply Chain Management, 38(3), 11-21.
52. Kashyap, R., & Bojanic, D. C. (2000). A structural analysis of value, quality, and price perceptions of business and leisure travelers. Journal of Travel Research, 39(1), 45-51.
53. Keegan W. J., & Green, M. C. (2003). Global Marketing. (3rd ed.) Prentice Hall : New Jercy
54. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. The Journal of Marketing, 1-22.
55. Keller, K. L. (2001). Building customer-based brand equity, Marketing Management, 10(2), 14-19.
56. Keller, K.L. (1993). Conceptualizing, measuring, and managing customer-based brand equity, Journal of Marketing, 57 (1), 1-22.
57. Kinnear, T.C., Bernhardt, K.L. and Krentler, K.A. (1995). Principles of Marketing, 4th edn. New York: Harper Collins Publications
58. Kotler, P., & Armstrong, G. (1996). Principles of Marketing(7th ed.). Englewood Cliffs, NJ: Prentice-Hall.
59. Kotler P. (2000). Marketing Management-Analysis, Planning. Implementation and Control, “11th ed, Englewood Cliffs, N.J.: Prentice Hall.
60. Kotler P. (1999). Marketing Management-Analysis, Planning. Implementation and Control, “10th ed, Englewood Cliffs, N.J.: Prentice Hall.
61. Kotler P. (1991). Marketing Management-Analysis, Planning. Implementation and Control, “7th ed, Englewood Cliffs, N.J.: Prentice Hall.
62. Kumar, N., & Steenkamp, J.-B. E. M. (2007). Private label stategy: How to meet the store brand challenge. Boston: Harvad Business School Press.
63. Lambert, D. M., Emmelhainz, M. A., & Gardner, J. T. (1996). Developing and implementing supply chain partnerships. International Journal of Logistics Management, 7(2), 1-18.
64. Lassar, W., Mittal, B., & Sharma, A. (1995). Measuring customer-based brand equity. Journal of consumer marketing, 12(4), 11-20.
65. Levy, M., & Weitz, B. A. (2001). Retailing Management.(4thed.). New York, NY: McGraw-Hill.
66. Lichtenstein, D. R., Ridgway, N. M., & Netemeyer, R. G. (1993). Price perceptions and consumer shopping behavior: a field study. Journal of Marketing Research, 234-245.
67. Liebermann, Y., & Flint-Goor, A. (1996). Message strategy by product-class type: A matching model. International Journal of Research in Marketing, 13(3), 237-249.
68. Lynch, R. P. (1989). The practical guide to joint ventures and corporate alliances. New York: Wiley.
69. Mattila, A. S. & Enz, C. A. (2002). The Role of Emotions in Service Encounters. Journal of Service Research : JSR,4(4), 268-277.
70. McCarthy, M. S., & Norris, D. G. (1999). Improving competitive position using branded ingredients. Journal of Product & Brand Management, 8(4), 267-285.
71. McMaster, D. (1987). Own Brands and the Cookware Market, European Journal of Marketing, 21, 83-94.
72. Mela, C. F., Gupta, S., & Lehmann, D. R. (1997). The long-term impact of promotion and advertising on consumer brand choice. Journal of Marketing research, 248-261.
73. Mills, D.E. (1995). Why Retailer Sell Private Labels, Journal of Economics and Management Strategy, 4 (3), 509-528.
74. Miranda MJ, Joshi M. (2003). Australian retailers need to engage with private labels to achieve competitive difference. Asia Pacific J. of Market. and Logistics. 15(3), 34-47.
75. Monroe, K. B., & Krishnan, R. (1985). The effect of price on subjective product evaluations. Perceived quality: How consumers view stores and merchandise, 209-232.
76. Morris, M., Schindehutte, M., & Allen, J. (2005). The entrepreneur`s business model: toward a unified perspective. Journal of business research, 58(6), 726-735.
77. Morton, F. S., & Zettelmeyer, F. (2004). The Strategic Positioning of Store Brands in Retailer Manufacturer Negotiations. Review of Industrial Organization, 24 (2), 161-194.
78. Muralidharan, C., Anantharaman, N., & Deshmukh, S. G. (2002). A Multi‐Criteria Group Decisionmaking Model for Supplier Rating. Journal of Supply Chain Management, 38(3), 22-33.
79. Narasimhan, C. & Wilcox, R. (1998). Private labels and the channel relationships: A cross-category analysis. Journal of Business, 71(4), 573–600.
80. Norris, D. G. (1993). Intel Inside- BRANDING A COMPONENT IN A BUSINESS MARKET. Journal of Business & Industrial Marketing, 8(1), 14-24.
81. Park, C. S., & Srinivasan, V. (1994). A survey-based method for measuring and understanding brand equity and its extendibility. Journal of Marketing Research (JMR), 31(2), 271.
82. Pitta, D.A. and Kutsanis, L.P. (1995). Understanding brand equity for successful brand extension, Journal of Consumer Marketing, 12(4), 51-64.
83. Porter, M. E., & Millar, V. E. (1985). How information gives you competitive advantage.
84. Prahinski, C., & Benton, W. C. (2004). Supplier evaluations: communication strategies to improve supplier performance. Journal of operations management, 22(1), 39-62.
85. Quelch, J. A., & Harding, D. (1996). Brands versus private labels: fighting to win. Harvard Business Review, 74(1), 99.
86. Raju, J.S. & Sethuraman, R. & Dhar, S.K. (1995). The Introduction and Performance of Store Brands, Management Science, 41, 957-958.
87. Rao, A. R., & Ruekert, R. W. (1994). Brand alliances as signals of product quality. Sloan management review, 36, 87-97.
88. Reda, S. (2002), Department stores struggle to reinvent troubled model, Stores, 84(7), 22.
89. Richardson, P. S., Dick, A. S., & Jain, A. K. (1994). Extrinsic and intrinsic cue effects on perceptions of store brand quality. Journal of Marketing, 58(4).
90. Richardson, P. S., Jain, A. K., & Dick, A. (1996). Household store brand proneness: a framework. Journal of Retailing, 72(2), 159-185.
91. Robert, L.S. (2004). The Nature and Benefits of National Brand/Private Label Competition. Review of Industrial Organization, 24, 105-127.
92. Schiffman, L. G., & Kanuk, L. L. (2000). Consumer behavior, 7th.
93. Simonin, B. L., & Ruth, J. A. (1998). Is a company known by the company it keeps? Assessing the spillover effects of brand alliances on consumer brand attitudes. Journal of Marketing Research, 30-42.
94. Sower, V., and Fair, F. (2005). There is more to quality than continuous improvement: Listening to Plato, The Quality Management Journal, 12(1), 8-20.
95. Sprott, D. E., & Shimp, T. A. (2004). Using product sampling to augment the perceived quality of store brands. Journal of Retailing, 80(4), 305-315.
96. Stambaugh, S. (1993). To store brand or not to store brand. Aftermarket Business, 103(6), 16-22.
97. Steenkamp, J. B. E. (1990). Conceptual model of the quality perception process, Journal of Business research, 21(4), 309-333.
98. Steenkamp, J. B. E. and Wedel, M. (1991). Segmenting Retail Markets on Store Image: Using a Consumer Brand Methodology, Journal of Retailing, 67(3): 300-320.
99. Steenkamp, J-B. E.M. (1989). Product Quality: An Investigation into the Concept and How it is Perceived by Consumers, The Netherlands: Van Gorcum, 196.
100. Stevenson, W. J., & Hojati, M. (2007). Operations management (Vol. 8). Boston: McGraw-Hill/Irwin.
101. Vaidyanathan, R., & Aggarwal P. (2000). Strategic brand alliances: implications of ingredient branding for national and private label brands. Journal of Product & Brand Management, 9 (4), 214-228.
102. Wagner, S. M., & Johnson, J. L. (2004). Configuring and managing strategic supplier portfolios. Industrial Marketing Management, 33(8), 717-730.
103. Washburn, J. H., & Plank, R. E. (2002). Measuring brand equity: an evaluation of a consumer-based brand equity scale. Journal of Marketing Theory and Practice, 10(1), 46-63.
104. Weber, C. A., Current, J. R., & Benton, W. C. (1991). Vendor selection criteria and methods. European journal of operational research, 50(1), 2-18.
105. Woodside, A. G., & Taylor, J. L. (1978). Consumer purchase intentions and perceptions of product quality and national advertising. Journal of Advertising, 7(1), 48-51.
106. Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. The Journal of Marketing, 2-22.
參考網址
1. The Private Label Manufactures Association;PLMA: http://www.plma.com/
2. 7-select官方網站: http://www.7-11.com.tw/7design/
3. 7-ELEVEN 2013年度財務報表: http://www.mzcan.com/canreport/main.php?ticker=2912&id=22®ionid=1
4. MoneyDJ理財網 財經知識庫,2014,統一超商股份有限公司:
http://www.moneydj.com/kmdj/wiki/WikiViewer.aspx?KeyID=338b1feb-7105-46dd-b12c-09184d67e1fe&Version=-1
5. 台灣經濟研究院產經資料庫,2014,連鎖式便利商店業之現況與展望(代碼:22232): http://tie.tier.org.tw/member/terms.asp
6. 經濟部,2002,2002年流通業產業研究報告: http://open.nat.gov.tw/OpenFront/gpnet_detail.jspx?gpn=1009104072
7. 經濟部國際貿易局,2012,「Winning in the Emerging Markets-前進新興市場」系列叢書- 系列叢書5:掌握「無毒」與「便利」:中國大陸、越南家居市場無往不利:
http://www.trade.gov.tw/Pages/Detail.aspx?nodeID=990&pid=407833
8. 尼爾森Nielsen,2014,自有品牌成長 現在進行式:
http://www.nielsen.com/tw/zh/insights/news/2014/PrivateLable0609.html
9. 蘋果日報,2014,量販自有品牌進化 首推聯名商品
http://www.appledaily.com.tw/appledaily/article/supplement/20140209/35628011/
zh_TW