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題名 從消費者觀點探討零售商經營自有品牌及代工廠夥伴選擇之考量因素-以7-select為例
Factors Affecting Retailer`s Private-Label Brands and Supplier Selection from the Consumer`s Perspective - A Case Study of 7-select作者 梁逸婷 貢獻者 黃國峯
梁逸婷關鍵詞 自有品牌
全國性品牌
代工製造廠商
零售通路商日期 2013 上傳時間 1-Jul-2014 12:04:10 (UTC+8) 摘要 近年來,零售通路商為了鞏固通路勢力以及提升整體業績,正不遺餘力地發展多樣的自有品牌商品。本研究以國內第一大便利商店-7-ELEVEN所推出的自有品牌7-select為研究主體,有別於以往研究多探討自有品牌與全國性品牌商品之特色差異,本研究從7-ELEVEN挑選找尋代工廠夥伴的考量因素角度出發,進而歸納出商品特色,並欲了解在許多全國性品牌替7-select系列商品從事代工下,目標客群對於7-ELEVEN與其代工廠夥伴所共同推出的7-select自有品牌商品之感受。 透過文獻回顧,本研究將代工夥伴選擇之考量因素轉化為商品特色,以「定價特色」、「商品品質」列為衡量項目,並加入零售商之經營優勢「陳列促銷」,以此三者作為自變數;並將「對代工廠形象之重視程度」列為調節變項;而以「品牌權益」與「購買意願」當作依變數,同時能衡量目標客群之感受及列為零售商績效衡量指標;最後,於探索性調查中,欲了解「代工廠品牌的揭露程度」及「揭露不同代工廠品牌」對於受測者選擇自有品牌商品是否有影響。 研究發現:(一)零售商自有品牌商品之商品品質與品牌權益之間有顯著正向關係;(二) 零售商自有品牌商品之商品品質與購買意願之間有顯著正向關係。(三)零售商自有品牌商品之定價特色與品牌權益之間有顯著正向關係;(四) 零售商自有品牌商品之定價特色與購買意願之間有顯著正向關係。(五)零售商自有品牌商品之陳列促銷與品牌權益之間有顯著正向關係;(六) 零售商自有品牌商品之陳列促銷與購買意願之間有顯著正向關係。(七)對代工廠形象之重視程度並非零售商自有品牌經營構面與品牌權益及購買意願關係之調節變項。(八)從探索性調查得知,代工廠品牌之揭露程度及揭露不同代工廠品牌會使受測者對自有品牌商品的選擇有顯著改變。 參考文獻 中文文獻1. 吳一斌,1999,品牌卡位贏家,台北:懷德文化出版有限公司2. 吳育東,1999,多變量統計方法應用於行動電話消費者購買行為與滿意度之研究。未出版碩士論文,國立成功大學統計研究所。3. 吳青松,1998,現代行銷學:國際性視野,Best Wise Publisher4. 吳縱橫,1994,商品陳列的原則與技巧,流通世界雜誌,第44期,頁79-865. 李玉珍,2000,超級市場經營管理實務,台北:經濟部商業司6. 沈家玄,2006,全國品牌權益侵蝕:代工私有公司有品牌的後果分析,國立高雄第一科技大學行銷與流通管理系碩士論文。7. 林予雯、陳姿伶、蔣憲國,2013,消費者對便利商店自有品牌商品之購買涉入、品牌形象與購買行為研究:以7-SELECT 為例,台灣農學會報14(3),頁291-3138. 林筱筑,2010,策略聯盟之協同能力對創新績效的影響,國立中正大學企業管理研究所碩士論文。9. 林錦慧、但漢敏譯(Kumar& Steenlamp原著),2007,《是誰把你的商品擠下貨架》(Private Label Strategy:how to meet store brand challenge),台北:商智文化,頁1110. 周文賢,2002,多變量統計分析,智勝出版社。11. 邱稜育,2007,探究全國品牌製造商代工零售商私有品牌的策略動機因素,國立高雄第一科技大學行銷與流通管理系碩士論文。12. 邱震忠,1999,我國行動電話製造商代工策略與行為,元智大學管理研究所碩士論文。13. 邱錦材,1997,賣場基本管理作業,流通世界雜誌,第59期,頁64-6914. 邱譯賢,2000,連鎖零售商開發自有品牌策略之研究,國立成功大學企業管理研究所碩士論文。15. 長谷政弘(廖玉山譯),1987,商店管理-經營商店的方法與策略,初版,台北國際商學出版社。16. 袁幸慈,2006,商店形象與自有品牌形象對自有品牌知覺風險、知覺品質、知覺價值、購買意願之影響-以大型量販店為例,國立成功大學國際企業研究所碩士論文。17. 馬珍貞,1994,台灣連鎖發展的今與昔,流通世界雜誌,頁37-4318. 張素璇,1997,「自有品牌」是好牌,天下雜誌10月號,頁138-14219. 張瑩婉、簡相堂,2008,研究食品製造業與通路商競合關係研究,食品工業發展研究所,經濟部工業局ITIS20. 許堯迪,2003,商品陳列與銷售量關係之研究─以台北市量販店為例,國立台北大學企業管理研究所碩士論文。21. 野口智雄原著(劉玫芬譯),1996,價格破壞時代的自營品牌策略,初版,經濟部國際貿易局。22. 陳文魁,2007,通路品牌績效影響因素之研究─以量販店為例,國立政治大學企業管理研究所碩士論文。23. 陳正昌、程炳林、陳新豐、劉子鍵,2005,多變量分析方法—統計軟體應用,四版,台北,五南圖書出版股份有限公司。24. 陳怡真,1997,商店品牌產品購買行為之決定性因素,國立台灣大學商學研究所碩士論文。25. 陳柏蒼,2001,企業贊助對企業品牌權益影響之研究,國立中正大學企業管理研究所碩士論文。26. 陳玲珠,2009,零售商自有品牌影響關係之研究,國立雲林科技大學企業管理學系研究所碩士論文。27. 陳振祥,1996,ODM策略之理論架構與實證,國立台灣大學商研所博士論文。28. 陳振燧,1996,顧客基礎的品牌權益衡量與建立之研究。國立政治大學企業管理研究所,未出版博士論文。29. 陳耀茂,2004,多變量分析的SPSS使用手冊,鼎茂圖書。30. 彭台光、高月慈、林鉦棽,2006,管理研究中的共同方法變異:問題本質、影響、測試與補救,管理學報,26(1),頁77-9831. 黃姿云,2005,零售業商店國際品牌和自有品牌對購買意願的影響—以家樂福量販店為例,國立成功大學國際企業研究所。32. 廖怡禎,2010,消費者為基礎的食品製造商品牌與零售商自有品牌權益之研究,國立政治大學經營管理碩士學程(EMBA)碩士論文。33. 鄭家真,2002,消費者對自有品牌態度以及購買意願之研究—以量販店為例,國立成功大學國際企業研究所碩士論文。34. 薛思新,1981,商品陳列技術,台北,華聯出版社。35. 韓武益,1999,台灣零售業自有品牌商品之形象定位探討,私立東海大學工業工程學系碩士論文。英文文獻1. 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MoneyDJ理財網 財經知識庫,2014,統一超商股份有限公司:http://www.moneydj.com/kmdj/wiki/WikiViewer.aspx?KeyID=338b1feb-7105-46dd-b12c-09184d67e1fe&Version=-15. 台灣經濟研究院產經資料庫,2014,連鎖式便利商店業之現況與展望(代碼:22232): http://tie.tier.org.tw/member/terms.asp 6. 經濟部,2002,2002年流通業產業研究報告: http://open.nat.gov.tw/OpenFront/gpnet_detail.jspx?gpn=10091040727. 經濟部國際貿易局,2012,「Winning in the Emerging Markets-前進新興市場」系列叢書- 系列叢書5:掌握「無毒」與「便利」:中國大陸、越南家居市場無往不利:http://www.trade.gov.tw/Pages/Detail.aspx?nodeID=990&pid=4078338. 尼爾森Nielsen,2014,自有品牌成長 現在進行式:http://www.nielsen.com/tw/zh/insights/news/2014/PrivateLable0609.html9. 蘋果日報,2014,量販自有品牌進化 首推聯名商品 http://www.appledaily.com.tw/appledaily/article/supplement/20140209/35628011/ 描述 碩士
國立政治大學
企業管理研究所
101355028
102資料來源 http://thesis.lib.nccu.edu.tw/record/#G1013550281 資料類型 thesis dc.contributor.advisor 黃國峯 zh_TW dc.contributor.author (Authors) 梁逸婷 zh_TW dc.creator (作者) 梁逸婷 zh_TW dc.date (日期) 2013 en_US dc.date.accessioned 1-Jul-2014 12:04:10 (UTC+8) - dc.date.available 1-Jul-2014 12:04:10 (UTC+8) - dc.date.issued (上傳時間) 1-Jul-2014 12:04:10 (UTC+8) - dc.identifier (Other Identifiers) G1013550281 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/67078 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 企業管理研究所 zh_TW dc.description (描述) 101355028 zh_TW dc.description (描述) 102 zh_TW dc.description.abstract (摘要) 近年來,零售通路商為了鞏固通路勢力以及提升整體業績,正不遺餘力地發展多樣的自有品牌商品。本研究以國內第一大便利商店-7-ELEVEN所推出的自有品牌7-select為研究主體,有別於以往研究多探討自有品牌與全國性品牌商品之特色差異,本研究從7-ELEVEN挑選找尋代工廠夥伴的考量因素角度出發,進而歸納出商品特色,並欲了解在許多全國性品牌替7-select系列商品從事代工下,目標客群對於7-ELEVEN與其代工廠夥伴所共同推出的7-select自有品牌商品之感受。 透過文獻回顧,本研究將代工夥伴選擇之考量因素轉化為商品特色,以「定價特色」、「商品品質」列為衡量項目,並加入零售商之經營優勢「陳列促銷」,以此三者作為自變數;並將「對代工廠形象之重視程度」列為調節變項;而以「品牌權益」與「購買意願」當作依變數,同時能衡量目標客群之感受及列為零售商績效衡量指標;最後,於探索性調查中,欲了解「代工廠品牌的揭露程度」及「揭露不同代工廠品牌」對於受測者選擇自有品牌商品是否有影響。 研究發現:(一)零售商自有品牌商品之商品品質與品牌權益之間有顯著正向關係;(二) 零售商自有品牌商品之商品品質與購買意願之間有顯著正向關係。(三)零售商自有品牌商品之定價特色與品牌權益之間有顯著正向關係;(四) 零售商自有品牌商品之定價特色與購買意願之間有顯著正向關係。(五)零售商自有品牌商品之陳列促銷與品牌權益之間有顯著正向關係;(六) 零售商自有品牌商品之陳列促銷與購買意願之間有顯著正向關係。(七)對代工廠形象之重視程度並非零售商自有品牌經營構面與品牌權益及購買意願關係之調節變項。(八)從探索性調查得知,代工廠品牌之揭露程度及揭露不同代工廠品牌會使受測者對自有品牌商品的選擇有顯著改變。 zh_TW dc.description.tableofcontents 致謝詞 i摘要 iiAbstract iii圖目錄 v表目錄 vi第一章 緒論 1第一節 研究背景與動機 1第二節 研究目的與研究問題 3第三節 研究範圍與步驟 4第二章 文獻探討 5第一節 零售商自有品牌之概述 5第二節 通路零售商發展自有品牌之分析 9第三節 零售商自有品牌與其代工廠之間的互動關係 14第四節 消費者選擇自有品牌商品之考量因素 24第五節 零售商自有品牌績效衡量指標 29第三章 研究方法 38第一節 零售業及連鎖式便利商店之概述 38第二節 台灣零售業自有品牌之介紹 40第三節 研究架構 43第四節 研究假說建立 45第五節 變數之操作型定義與衡量方式 52第六節 本研究統計分析之工具介紹 55第四章 研究分析與結果 59第一節 問卷回收情形與樣本結構 59第二節 各研究變數之描述性統計分析 65第三節 因素分析與信度分析 67第四節 迴歸分析 73第五節 差異性分析 82第六節 探索性調查 83第五章 結論與建議 92第一節 研究結果 92第二節 管理意涵及實務建議 94第三節 研究限制與未來研究建議 97參考文獻 99附錄-問卷 109 zh_TW dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G1013550281 en_US dc.subject (關鍵詞) 自有品牌 zh_TW dc.subject (關鍵詞) 全國性品牌 zh_TW dc.subject (關鍵詞) 代工製造廠商 zh_TW dc.subject (關鍵詞) 零售通路商 zh_TW dc.title (題名) 從消費者觀點探討零售商經營自有品牌及代工廠夥伴選擇之考量因素-以7-select為例 zh_TW dc.title (題名) Factors Affecting Retailer`s Private-Label Brands and Supplier Selection from the Consumer`s Perspective - A Case Study of 7-select en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 中文文獻1. 吳一斌,1999,品牌卡位贏家,台北:懷德文化出版有限公司2. 吳育東,1999,多變量統計方法應用於行動電話消費者購買行為與滿意度之研究。未出版碩士論文,國立成功大學統計研究所。3. 吳青松,1998,現代行銷學:國際性視野,Best Wise Publisher4. 吳縱橫,1994,商品陳列的原則與技巧,流通世界雜誌,第44期,頁79-865. 李玉珍,2000,超級市場經營管理實務,台北:經濟部商業司6. 沈家玄,2006,全國品牌權益侵蝕:代工私有公司有品牌的後果分析,國立高雄第一科技大學行銷與流通管理系碩士論文。7. 林予雯、陳姿伶、蔣憲國,2013,消費者對便利商店自有品牌商品之購買涉入、品牌形象與購買行為研究:以7-SELECT 為例,台灣農學會報14(3),頁291-3138. 林筱筑,2010,策略聯盟之協同能力對創新績效的影響,國立中正大學企業管理研究所碩士論文。9. 林錦慧、但漢敏譯(Kumar& Steenlamp原著),2007,《是誰把你的商品擠下貨架》(Private Label Strategy:how to meet store brand challenge),台北:商智文化,頁1110. 周文賢,2002,多變量統計分析,智勝出版社。11. 邱稜育,2007,探究全國品牌製造商代工零售商私有品牌的策略動機因素,國立高雄第一科技大學行銷與流通管理系碩士論文。12. 邱震忠,1999,我國行動電話製造商代工策略與行為,元智大學管理研究所碩士論文。13. 邱錦材,1997,賣場基本管理作業,流通世界雜誌,第59期,頁64-6914. 邱譯賢,2000,連鎖零售商開發自有品牌策略之研究,國立成功大學企業管理研究所碩士論文。15. 長谷政弘(廖玉山譯),1987,商店管理-經營商店的方法與策略,初版,台北國際商學出版社。16. 袁幸慈,2006,商店形象與自有品牌形象對自有品牌知覺風險、知覺品質、知覺價值、購買意願之影響-以大型量販店為例,國立成功大學國際企業研究所碩士論文。17. 馬珍貞,1994,台灣連鎖發展的今與昔,流通世界雜誌,頁37-4318. 張素璇,1997,「自有品牌」是好牌,天下雜誌10月號,頁138-14219. 張瑩婉、簡相堂,2008,研究食品製造業與通路商競合關係研究,食品工業發展研究所,經濟部工業局ITIS20. 許堯迪,2003,商品陳列與銷售量關係之研究─以台北市量販店為例,國立台北大學企業管理研究所碩士論文。21. 野口智雄原著(劉玫芬譯),1996,價格破壞時代的自營品牌策略,初版,經濟部國際貿易局。22. 陳文魁,2007,通路品牌績效影響因素之研究─以量販店為例,國立政治大學企業管理研究所碩士論文。23. 陳正昌、程炳林、陳新豐、劉子鍵,2005,多變量分析方法—統計軟體應用,四版,台北,五南圖書出版股份有限公司。24. 陳怡真,1997,商店品牌產品購買行為之決定性因素,國立台灣大學商學研究所碩士論文。25. 陳柏蒼,2001,企業贊助對企業品牌權益影響之研究,國立中正大學企業管理研究所碩士論文。26. 陳玲珠,2009,零售商自有品牌影響關係之研究,國立雲林科技大學企業管理學系研究所碩士論文。27. 陳振祥,1996,ODM策略之理論架構與實證,國立台灣大學商研所博士論文。28. 陳振燧,1996,顧客基礎的品牌權益衡量與建立之研究。國立政治大學企業管理研究所,未出版博士論文。29. 陳耀茂,2004,多變量分析的SPSS使用手冊,鼎茂圖書。30. 彭台光、高月慈、林鉦棽,2006,管理研究中的共同方法變異:問題本質、影響、測試與補救,管理學報,26(1),頁77-9831. 黃姿云,2005,零售業商店國際品牌和自有品牌對購買意願的影響—以家樂福量販店為例,國立成功大學國際企業研究所。32. 廖怡禎,2010,消費者為基礎的食品製造商品牌與零售商自有品牌權益之研究,國立政治大學經營管理碩士學程(EMBA)碩士論文。33. 鄭家真,2002,消費者對自有品牌態度以及購買意願之研究—以量販店為例,國立成功大學國際企業研究所碩士論文。34. 薛思新,1981,商品陳列技術,台北,華聯出版社。35. 韓武益,1999,台灣零售業自有品牌商品之形象定位探討,私立東海大學工業工程學系碩士論文。英文文獻1. 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