Publications-Theses
Article View/Open
Publication Export
-
Google ScholarTM
NCCU Library
Citation Infomation
Related Publications in TAIR
題名 國民中學主任角色壓力、工作倦怠對幸福感影響之研究
The Study of Examining the Effect of Role Stress and Job Burnout on Well-being of Junior High School Directors作者 林佳蓁 貢獻者 吳政達
林佳蓁關鍵詞 角色壓力
工作倦怠
幸福感
role stress
job burnout
well-being日期 2013 上傳時間 14-Jul-2014 11:36:44 (UTC+8) 摘要 本研究旨在探討主任角色壓力、工作倦怠與幸福感之關係,並探究工作倦怠在角色壓力與幸福感之間是否有中介變項的效果。研究採用問卷調查法,以臺北市、新北市、宜蘭縣、基隆市與桃園縣之國民中學教師為樣本母群體,採分層隨機抽樣,抽出75所國中共計300位受試者,回收有效問卷266份。所得資料分別以描述性統計、t考驗、Cronbach α係數信度分析、因素分析、單因子變異數分析、迴歸分析Sobel檢定等統計方法進行資料的分析與處理,據以了解國民中學主任角色壓力、工作倦怠與幸福感之現況、差異情形及其預測力。本研究主要研究結論:(一)國民中學主任角色壓力屬中高程度。(二)國民中學主任工作倦怠屬中低程度。(三)國民中學主任幸福感屬中高程度。(四)主任年齡愈小、服務年資愈短以及學校規模愈小,角色壓力較高。(五)主任年齡愈小、服務年資愈短以及學校規模愈小,工作倦怠較高。(六)主任年齡愈高、服務年資愈長、碩士學歷、服務學校規模在12班以下、25-48班與49班以上,幸福感知覺較高。(七)性別在主任角色壓力、工作倦怠和幸福感上無顯著差異,最高學歷在主任角色壓力與工作倦怠上無顯著差異。(八)主任角色壓力與工作倦怠對幸福感具顯著相關與預測力。(九)主任工作倦怠在角色壓力和幸福感間具有部分中介效果。最後,依據研究結論針對教育主管機關、國中校長、主任及後續研究提出參考建議。
The purpose of this study is to investigate the relationship among role stress, job burnout and well-being of junior high school directors. Furthermore, the mediating effect of role stress and job burnout on well-being was examined. A survey research was conducted using a sample of junior high school directors in Taipei, New Taipei, Ilan, Keelung and Taoyuan. 300 directors from 75 schools were selected by stratified random sampling. 266 valid sample data collected was analyzed and processed with the methods of descriptive statistics, t-test, cronbach α, reliability analysis, one-way ANOVA, multiple-regression analysis and Sobel test. The major findings of this study are as follows: 1. Directors’ role stress is above average. 2. Directors’ job burnout is under average. 3. Directors’ well-being is above average. 4. Directors who are young; have short length of years of service; work in small school size show higher perception of role stress. 5. Directors who are young; have short length of years of service; work in small school scale show higher perception of job burnout. 6. Directors who are old; have long length of years of service; have master degree; work in school size which is below 12 classes, 25-48 classes and over 49 classes show higher perception of well-being. 7. Gender shows no significant differences in role stress, job burnout and well-being; highest academic degree shows no significant differences in role stress and job burnout. 8. Role stress is positively related to job burnout and well-being. In addition, role stress has positive direct effect on well-being; job burnout has positive direct effect on well-being; role stress has positive direct effect on job burnout. 9. Job burnout does have mediating effect on role stress and well-being. The researcher provides suggestions for educational administration authorities, principals, directors and future related research according to the findings.參考文獻 全國法規資料庫(2010)。國民小學與國民中學班級編制及教職員員額編制準則。取自http://law.moj.gov.tw/LawClass/LawAll.aspx?PCode=H0070006吳明隆(2003)。SPSS統計應用學習實務。臺北市:知城。吳經熊(1992)。內心悅樂之泉源。臺北市:東大圖書。李清茵(2004)。家庭互動行為、心理需求滿足、關係滿意度與幸福感之相關研究(未出版之碩士論文)。國立屏東教育大學教育心理與輔導學系,屏東市。周永康、姚景照、秦啟文(2008)。時間管理傾向與主觀幸福感、工作倦怠的關係研究。心理科學,31(1)。 林貴東、陳麗霞(2009)。高校教師工作幸福感、工作壓力、職業倦怠的現狀調查及對策研究。長春工業大學學報(高教研究版),30(1)。 施建彬(1995)。幸福感來源與相關因素之探討(未出版之碩士論文)。高雄醫學大學行為科學研究所,高雄市。施建彬、陸洛(合譯)(1997)。幸福心理學(The Psychology of Happiness)(原作者:Argyle, M.)。臺北市:巨流。范熾文(2006)。國民中學組織結構與教師工作倦怠關係之研究。學校行政雙月刊,44,1-25。 張珮琦(2008)。個人背景及幸福感與工作滿意、組織承諾、離職意向之關聯(未出版之碩士論文)。國立中央大學人力資源管理研究所,桃園縣。教育部統計處(2014)。 國民中小學校概況統計 (102學年度),取自https://stats.moe.gov.tw/files/ebook/basic/102/102basic.pdf陳怡伶(2009)。你幸福嗎?角色壓力對心理資本及幸福感的影響—探討知覺主管支持之調節效果(未出版之碩士論文)。國立國防大學管理學院資源管理及決策研究所,臺北市。陸洛(1998)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊:人文及社會科學,8(1),115-137。 陽紅、胡韜、郭成(2008)。貴州省高校教師幸福感與組織氣氛工作倦怠的關係。中國學校衛生,29(6)。 賈馥茗、伍振鷟、楊深坑、黃發策、謝福生(2000)。教育大辭書。臺北市:編譯館。劉家祺(2010)。國小高年級學童社會支持、情緒調整與幸福感之相關研究(未出版之碩士論文)。國立嘉義大學家庭教育與諮商研究所,嘉義市。謝文全(2004)。教育行政學。臺北市:高等教育。謝玫芸(2008)。高雄市國小教師外向性人格、角色壓力與幸福感之關係研究(未出版之碩士論文)。高雄師範大學教育學系,高雄市。二、西文部分Aelterman, A., Engels, N., Van Petegem, K. & Verhaeghe, J. P. (2007). The wellbeing of teachers in Flanders: The importance of a supportive school culture. Educational Studies, 33(3), 285-298 Ammondson, P. (2000). Job burnout. Society of Management, 74, 3, 11-12. Andrew, F. M., & Withey, S. B. (1976). Social indicators of well-being: America’s perception of life quality. New York: Plenum.Andrews, F. M., & Robinson, J. P. ( l991). Measures of subjective well-being. In J. P. Robinson, P. R. Shaver, & L. S. Wrightsman (Eds.), Measures of personality and social psychological attitudes (pp.61-120). New York: Academic.Anthony. (2003). Teacher burnout and perceptions of a democratic school environment. International Education Journal, 4(2), 108-120. Argyle, M., & Crossland, J. (1987). Dimensions of positive emotions. British Journal of Social Psychology, 26, 127-137. Argyle, M. (1987). The psychology of happiness. London and New York: Routedge.Arie, R. Y., N. (1993). Work stress, job burnout, and work outcomes in a turbulent environment International Studies of Management & Organization, 23(3), 75-96. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology, 51(6), 1173-1183. Bataineh, O., & Alsagheer, A. (2012). An investigation of social support and burnout among special education teachers in the United Arab Emirates. International Journal of Special Education, 27(2), 5-13. Beehr, T. A., Walsh, J. T., & Taber, T. D. (1976). Relationship of stress to individually and organizationally valued strategies: Higher order needs as a moderator. Journal of Applied Psychology, 61, 41-47. Ben-Shahar, T. (2007). Happier: Learn the secrets to daily joy and lasting fulfillment. New York: McGraw-Hill Professional.Biddle, B. J. (1979). Role theory: Expectations, identities and behaviors. New York: Acadermic.Blix, A. G. (1994). Occupational stress among university teachers. Educational Research, 36(2), 157-169. Borritz, M., B., Rugulies, U. R. Christensen, K. B., Villadsen, E., & Kristensen, T. S, & 1015-1025. (2005). Psychosocial work characteristics as predictors for burnout: Findings from 3-year follow up of the PUMA study. Journal of Occupational and Environmental Medicine, 47(10). Brenninkmeyer, V., Van Yperen, N. W. & Buunk, B. P. (2001). Burnout and depression are not identical twins: Is decline of superiority a distinguishing feature? Personality and Individual Differences, 30, 873-880. Brief, A. P., Schuler, R. S., & Van Sell, M. (1981). Managing job stress. Boston: Little, Brown and Company.Brotheridge, C. M., & Lee, R. T. (2002). Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology, 76, 365-379. Bryant, F. B., & Veroff, J. (1982). The structure of psychological well-being: A sociohistorical analysis. Journal of Personality and Social Psychology, 43(4), 653-673. Burns, J. S., & Gmelch, W. H. (1992, April). Stress factors, role conflict, and role ambiguity for academic department chairs. Paper presented at the Annual Meeting of the American Educational Research Association, San Francisco, CA.Campbell, A. (1976). Subjective measures of well-being. American Psychologist, 31, 117-124. Camman, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan organizational assessment questionnaire. Ann Arbor, MI: University of Michigan.Carroll, J. F. X., & White, L. W. (1982). Theory building: Integrating individual and conclusions. Review of Public Personnel Administration, 9(1), 28-44. Carroll , J. X., & White ,W. (1982). Theory building: Integration individual & environmental factors within an ecological framework. In Paine, W. S. (Ed.), Job stress & burnout (p. 44). Beverly Hills, CA: Sage.Carruthers, C., & Hood, C. (2004). The power of the positive: Leisure & well-being. Therapeutic Recreation Journal, 38(2), 225-245. Cenkseven-Onder, F., & Sari, M. (2009). The quality of school life and burnout as predictors of subjective well-being among teachers. Educational Sciences: Theory and Practice, 9(3), 1223-1235. Chamberlain, K., & Zika, S. (1992). Stability and change in subjective well-being over short time periods. Social Indicators Research, 26(2), 101-117. Chang, D. (1989). Role conflict and role ambiguity among junior high school administrators in Taipei (Unpublished doctoral dissertation). Oregon University, Eugene. Chenevey, J. L., Ewing, J. C., & Whittington, M. S. (2008). Teacher burnout and job satisfaction among agricultural education teachers. Journal of Agricultural Education, 49(3), 12-22. Cherniss, C. (1980). Staff Burnout: Job Stress in the Human Services. Beverly Hill: Sage.Christine, C. A. K. (2012). The incidence and types of occupational role stress among university research administrators. Research Management Review, 19(1), 1-23. Conley, S., & Woosley, S. A. (2000). Teacher role stress, higher order needs and work outcomes. Journal of Educational Administration, 38(2), 179-201. Comrey, A. L. (1988). Factor-analytic methods of scale development in personality and clinical psychology. Journal of Consulting and Clinical Psychology, 56, 754-761. Cordes, C. L. & Dougherty, T. W. (1993). A review and an integration of research on job burnout. Academy of Management Review, 18(4), 621-656. Costa, P. T., & McCrae, R. R. (1980). Influence of extraversion and neuroticism on subjective well-being: Happy and unhappy people. Journal of Personality and Social Psychology, 38, 668-678. Culbreth, J. R., Scarborough, J. L., Banks-Johnson, A., Solomon, S. (2005). Role stress among practicing school counselors. Counselor Education and Supervision, 46(1), 58-41. Daley, A. J., & Parfitt, G. (1996). Good health-is it worth it? Mood states, physical well-being, job satisfaction and absenteeism in members and non-members of a british corporate health and fitness club. Journal of Occupational and Organizational Behavior, 69, 121-134.Daniels, K., Brough, P., Guppy, A., Peters-Bean, K. M., & Weatherstone, L. (1997). A note on a modification to warr`s measures of affective well-being at work. Journal of Occupational and Organizational Behavior, 70, 129-138.Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25, 357-384. Deckard, G. J., & Present, R. M. (1989). Physical Therapy, 69(9), 713-718. Diener, E., Eunkook, S., & Richard, L. (1999). Subjective well-being: Three decades of progress. Psychological Bulletin, 125(2), 276-302. Diener, E., Lucas, R. E., & Scollon, C. N. (2006). Beyond the hedonic treadmill: Revisions to the adaptation theory of well-being. American Psychologist, 61, 305-314. Diener, E. D. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542-575. Duquette, A., Kerouac, S., Sandhu, B., Ducharme, F., & Saulnier, P. (1995). Psychosocial determinants of burnout in geriatric nursing. International Journal of Nurse Studies, 32(5), 443-456. Edelwich, J., & Brodsky, A. (1980). Burnout: Stage of disillusionment in the helping professions. New York: Human sciences.Eid, M., & Diener, E. (2004). Global judgments of subjective well-being: Situational. Emmons, R. A. (1991). Personal striving, daily life events, and psychological and physical well-being. Journal of Personality, 59(3), 453-472. Ethem, D., Nurcan, H. C., Ediz, G., Demet, B. (2013). The effect of role stress on the employees’ well-being: A study in the pharmaceutical companies in the city of Izmir. Procedia-Social and Behavioral Sciences, 84, 1361-1368. Ewing, R. A., & Smith, D. L. (2003). Retaining quality beginning teachers in the profession. English Teaching: Practice and Critique, 2(1), 15-32. Schwarz, N., & Strack, F. (1999). Reports of subjective well-being: Judgmental processes and their methodological implications. In Kahneman. D., Diener E., & Schwarz N. (Eds.), Well-being: The foundations of hedonic psychology. New York: Russell Sage Foundation.Freudenberger, H. (1975). Staff burnout. Journal of Social Issues, 30, 159-165. Fried, Y., Ben-David, H. A., Tiegs, R. B., Avital, N., & Yeverechyahu, U. (1998). The interactive effect of role conflict and role ambiguity on job performance. Journal of Occupational & Organizational, 71(1), 19-27. Getzels, J. W., & Guba, E. G. (1957). Social behavior and the administrative process. The School Review, 65(2), 423-441. Girdano, D. A. (2001). Controlling stress and tension. Boston: Allyn and Bacon Golembiewski, R. T., Munzenrider, R. F., & Steveson, J. G. (1988). Centrality of burnout in a public agency: Multiple measurement supporting common conclusions. Review of Public Personnel Administration, 9(1), 28-44. Gregson, T. J., Wendell, & Aono, J. (1994). Role ambiguity, role conflict, and perceived envirhonmental uncertainty: Are the scales measuring separate constructs for accountants? Behavioral Accounting Research, 6, 144-159. Griva, K., & Joekes, K. (2003). UK teachers under stress: Can we predict wellness on the basis of characteristics of the teaching jobs? Journal of Psychology and Health, 18(4), 457-471. Gupta, N., & Jenkins, G. D, Jr. (1981, August). Work roles stress among female and male public school teachers. Paper presented at the 89th annual convention of the American Psychological Association, Los Angeles, CA. Hannigan, B., Edwards, D., & Burnard, P. (2004). Stress and stress management in clinical psychology: Findings from a systematic review. Journal of Mental Health, 13(3), 235-245. Hardy, M. E., & Conway, M. E. (1978). Role theory: Perspectives for health professionals. New York: Appleton Century Crofts.Harrison, W. D. (1983). A social competence model of burnout. In B. A. Farber (Ed.), Stress and burnout in the human service professions (p.31). New York: Pergamon.Headey, B., & Wearing, A. (1989). Personality, life events, and subjective well-being: Toward a dynamic equilibrium model. Journal of Personality and Social Psychology, 57(4), 731-739. Heifetz, L. J., & Bersani Jr., H. A. (1983). Disrupting the cybernetics of personal growth: Toward a unified theory of burnout in the human services. In B. A. Farber (Ed.), Stress and burnout in the human service professions (pp. 46-62). New York: Pergamon.Hills, P., & Argyle, M. (2002). The oxford happiness questionnaire: A compact scale for the measurement of psychological well-being. Personality and Individual Differences, 33, 1073-1082. Hitendra, P., Richard, G., & Lynn, W. (2005). Well-Being, Burnout and Competence: Implications for Teachers. Australian Journal of Teacher Education, 30(2), 22-33. Holahan, C. K. (1988). Relation of life goals at age 70 to activity participation and health and psychological well-being among Terman’s gifted men and women. Psychology and Aging, 3(3), 286-291. Holmes, E. (2005). Teacher well-being: looking after yourself and your career in the classroom. New York: Routledge Falmer.House, R. T., & Rizzo, J. R. (1972). Role conflict and ambiguity as critical variable in a model of organizational behavior. Organizational Behavior and Human Performance, 7, 467-505. Houston, J. P. (1981). The pursuit of happiness: Glenview IL: Scott, Freshman.Howard, S., & Johnson, B. (2004). Resilient teachers: Resisting stress and burnout. Social Psychology of Education, 7, 399-420. Hoy, W. K., & Miskel, C. G. (1987). Educational administration: Theory, research, and practice. New York: Random House.Idris, M. K. (2011). Over Time Effects of Role Stress on Psychological Strain among Malaysian Public University Academics International Journal of Business and Social Science, 2(9), 154-161. Jeffrey, H. K., Kimberly, T. S., Theresa, M. J. H., & Laura, L. M. (2006). Emotional social support and job burnout among high-school teachers: Is it all due to dispositional affectivity? Journal of Organizational Behavior, 27(6), 793. Johnson, B. W. (2010). Job satisfaction, self-efficacy, burnout, and path of teacher certification: predictors of attrition in special education teachers. (Unpublished doctoral dissertation). Minnesota, Capella University. Jones, M. L. (1993). Role conflict: Cause of burnout or energizer. Social Work, 38(2), 136-141. Kahill, S. (1988). Symptoms of professional burnout: A review of the empirical evidence. Canadian Psychology/Psychologie Canadienne, 29(3), 284-297. Kahn, R. L., Wolfe, D. M., Quinn, R. P., & Snoek, J. D. (1964). Organization Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.Kahneman. D., K., A. B., Schkade, D. A., Schwarz, N., & Stone, A. A. (2004). A survey method for characterizing daily life experience: The day reconstruction method. Science, 306(5702), 1776-1780. Kaija, T., Sinikka, V., Erkki, N., & Minna, J. (2004). Organizational practices, work demands and the well-being of employees: a follow-up study in the metal industry and retail trade. Occupational Medicine, 54(2), 115-121. Karger, H. J. (1981). Burnout as alienation. Social Service Review, 55, 270-283. Katz & Kahn. (1966). The social psychology of organizations. New York: John Wiley.Kelloway, E. K., Heidi W., Margaret C. M., & Hari Das. (2012). Positive leadership and employee well-being. Journal of Leadership and Organizational Studies, 20(1), 107-117. Keyes, C. L. M., Hysom, Stuart J., & Lupo, Kimberly L. (2000). The Positive Organization: Leadership Legitimacy, Employee Well-Being, and the Bottom Line. The Psychologist-Manager Journal, 4(2), 143-153. Keys, L. A., Shmotkin, D., & Ryff, C. D. (2002). Optimizing well-being: The empirical encounter of two traditions. Journal of Personality and Social psychology, 82(6), 1007-1022. King, R. C. & Sethi, V. (1997). The moderating effect of organizational commitment on burnout in information systems professionals. European Journal of Information System, 6, 86-96. Kitchel, T., Smith, A. R., Henry, A. L., Robinson, J. S., Lawver, R. G., Park, T. D., Schell, A. (2012). Teacher job satisfaction and burnout viewed through social comparisons. Journal of Agricultural Education, 53(1), 31-44. Kokkinos, C. M. (2007). Job stressors, personality and burnout in primary school teachers. British Journal of Educational Psychology, 77, 229-243. Kyriacou, C. (2001). Teacher stress: Directions for future research. Educational Review, 53, 27-35. Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.Lazarus, R. S. (1995). Psychological stress in the workplace. In R. Crandall and P. L. Perrewe (Eds.), Occupational stress: A handbook. Washington, DC: Taylor & Francis.Lee, R. T., & Ashforth, B. E. (1993). A further examination of managerial burnout: Toward an integrated model. Journal of Organizational Behavior, 14(1), 3-20.Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81(2), 123-133. Leiter, M. P., & Maslach, C. (1988). The impact of interpersonal environment on burnout and organizational commitment. Journal of Organizational Behavior, 9, 297-308). Leiter, M. P. (1991). Burnout as a crisis in professional role structures: Measurement and conceptual issues. Anxiety, Stress, and Coping, 5, 79-93.Leiter, M. P. ( 1993 ). Burnout as a developmental process: Consideration of models. In W. B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 237-250). Washington, DC: Taylor & Francis.Liaghatdar, M. J., Jafari, E., Reza, M. Abedi., & Samiee, F. (2008). Reliability and validity of the oxford happiness inventory among university students in Iran. The Spanish Journal of Psychology, 11(1), 310-313. Lichtman, C.M. & Hunt, R.G. (1973), "Personality and organization theory: A review of some conceptual literature", In: W.W.Scott & L.L. Cummings (Eds.), Readings in organizational behavior and human performance. Homewood, Illinois: Irwin.Lloyd, C. (2009). Burnout. In J. H. Stone., & Blouin, M. (Eds.), International encyclopedia of rehabilitation. Retrieved from http://cirrie.buffalo.edu/encyclopedia/article.php?id=2&language=en Lyle. H. M., & Alma, D. S.(1997). The stress solution. Retrieve from http://helping.apa.org/work/stress6.html Marzuki, N. A., & Ishak, A. K. (2011). Towards healthy organization in correctional setting: correctional officers` wellness, occupational stress and personality. International Journal of Social Sciences and Humanity Studies, 3(2), 355-365. Maslach, C. (1976). Burned-out. Human Behavior, 5(9), 16-22. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. Maslach, C. (1982). Job stress and burnout: Research, theory, and intervention perspectives. Beverly Hills: Sage.Maslach, C., & Jackson, S. E. (1986). Maslach Burnout Inventory. Palo Alto, CA: Consulting Psychologists. Maslach, C., & Leiter, M. P. (1997). The truth about burnout. San Francisco, CA: Jossey-Bass. Maslach, C. (1999). Progress in understanding teacher burnout. In Vandenberghe, R., & Huberman, A. M. (Eds.), Understanding and preventing teacher burnout (pp. 211-223). UK: Cambridge University.Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422. Maslow, A. H. (1987). Motivation and personality: New York: Harper and Row.Matteson, I. (1980). Occupational stress, strain and coping across the life span. Journal of Vocational Behavior, 27, 98-108. Mearns, J., & Cain, J. E. (2003). Relationship between teacher`s occupational stress and their burnout and distress: Roles of coping and negative mood regulation expectancies. Anxiety, Stress and Coping, 16(1), 71-82. Michalos, A. C. (1985). Multiple discrepancies theory. Social Indicators Research, 16, 347-414. Miskel, H. (1987). Educational Administration: Theory, Research and Practice. New York: Random House.Mohd, A. I., Dollard, M. F., & Winefield, A. H. (2010). Lay theory explanations of occupational stress: The Malaysian context. Cross Cultural Management: An International Journal, 17(2), 135-153. Monteriro, T. (1990). Stress and the administrator: A look at theory and reality NASSP Bulletin, 74(525), 80-85. Morris, H. J. (2001). Happiness Explained. U.S. News & World Report, 131, 46-55. Myers, D. G., & Diener, E. (1995). Who is happy? Psychological Science, 6, 10-19. Nunnally, J. C. (1978). Psychometric Theory. New York: Mcgraw-Hill.Nwabuoku, U. C. & Adebayo, S. O. (2010). Burnout, empowerment and job satisfaction in human services: A comparative and correlational study of women. The Social Sciences, 5(4), 276-279.Omodei, M. M., & Wearing, A. J. (1990). Need satisfaction and involvement in personal projects: Toward and intergrative model of subjective well-being. Journal of Personality and Social Psychology, 53, 245-252. Ortqvist, D. W., J. (2006). Prominent consequences of role stress: A meta-analytic review. International Journal of Stress Management, 13(4), 399-422. Pareek, U. (2003). Training instruments in HRD and OD: Bombay: Tata McGraw Hill.Parker, P. D., & Martin, A. J. (2009). Coping and buoyancy in the workplace: Understanding their effects on teachers’ work-related well-being and engagement. Teaching and Teacher Education, 25(1), 68-75. Parker, P. D., Martin, A. J., Colmar, S., & Liem, G. A. (2012). Teacher`s workplace well-being: Exploring a process model of goal orientation, coping behavior, engagement, and burnout. Teaching and Teacher Education, 28, 503-513. Parsons, T. (1961). An outline of the social system. In T. Parsons et al. (Eds.), Theory of society (pp.41-43). New York: Fress.Perlman, B., & Hartman, E. A. (1982). Burnout: Summary and Future Research. Human Relations, 35, 283-305. Pestonjee, D. M., & Pareek, U. (1997). Studies in organizational role stress and coping. New Delhi: D. K.. Peiro, J. M., Gonzalez-Roma, V., Tordera, N., & Manas, M. A. (2001). Does role stress predict burnout over time among health care professionals? Psychology and Health, 16(5), 511-525.Potter, B. A. (1985). Beating job burnout: How to transform work pressure into productivity. Berkeley, CA: Ronim.Preacher, K. L., & Hayes, A. F (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731. Pretsch, J., Flunger, B., & Schmitt, M. (2012). Resilience predicts well-being in teachers, but not in non-teaching employees. Social Psychology of Education: An International Journal, 15(3), 321-336. Rajnish, R., Saniya, C., & Moon, G. (2011). Organizational role stress and its management among IT professionals. Paper presented at the International Conference on Technology and Business Management. Ratna, R. (2011). Organizational role stress and its management among it professionals. Paper presented at the International Conference on Technology and Business Management Ravichandran, R., & Rajendran, R. (2007). Perceived sources of stress among the teachers. Journal of the Indian Academy of Applied Psychology, 33(1), 133-136. Rim, Y. (1993). Values, happiness and family structure variables. Personality and Individual Difference, 15(5), 595-598. Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(3), 150-163.Ross, S. W., Romer, N. H., & Robert, H. (2012). Teacher well-being and the implementation of school-wide positive behavior interventions and supports. Journal of Positive Behavior Interventions, 14(2), 118-128. Rudow, B. (1999). Stress and burnout in the teaching profession: European studies, issues, and research perspectives. In Vandenberghe, R., & Huberman, A. M., (Eds.), Understanding and preventing teacher burnout (pp. 38-58). UK: Cambridge University.Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudemonic well-being. Annual Review of Psychology, 52, 141-166. Ryff, C. D. (1989). Happiness is everything, or is it? Explorations on the meaning of psychological well-being. Journal of Personality and Social Psychology, 4, 219-247. Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719-727. Sarros, J. C., & Sarros, A. M. (1992). Social support and teacher burnout. Journal of Educational Administration, 30(1), 55-70. Schaufeli, W. B., Leiter, M. P., Maslach, C., & Jackson, S. E. (1996). The Maslach burnout inventory-general survey. In Maslach, C., Jackson, S. E. & Leiter, M. P. (Eds.), Maslach burnout inventory. Palo Alto, CA: Consulting Psychologists.Schutte, N., foppinnen, S., Kalimo, R. and Schaufcli, W. B (2000). The factorial validity of the Maslach Burnout Inventory-General Survey (MBI-GS) across nations and occupations. Journal of Vocational Behavior Journal of Occupational and Organizational, 73, 53-66. Seema, A. S., and Vishal, J. M. (2013). A study on relationship between organizational role stress and job satisfaction. Paripex - Indian Journal of Research, 2(2), 212-214. Seligman, M. E. P., Steen, T. A., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60, 410-421. Seligman, M. E. P., Rashid, T., & Parks, A. C. (2006). Positive psychology. American Psychology, 61, 774-788. . Selye, H. (1956). The stress of life. New York: McGraw-Hill.Shirom, A. (1989). Burnout in work organizations. In Cooper, C. L., & Robertson, I. T. (Eds.), International review of industrial and organizational psychology (pp. 25-48). New York: Wiley.Shumaker, S. A. & Brownell, A. (1984). Toward a theory of social support. Journal of Social Issues, 40, 11-36. Singh, K., & Billingsley, B. S. (1996). Intent to stay in teaching. Remedial & Special Education, 17(1), 37-48. Skaalvik, E. M., Skaalvik, S. (2010). Teacher self-efficacy and teacher burnout: A study of relations. Teaching and Teacher Education: An International Journal of Research and Studies, 26(4), 1059-1069. Snyder, C. R., & Lopz, S. J. (2007). Positive psychology: The science and practical explorations of human strengths. Thousand Oaks, CA: Sage.Sobel, M. E. (1982). A symptotic confidence intervals for indirect effects in structural equation models. In S. Leinhart (Ed.), Sociological methodology 1982 (pp.290-312). San Francisco: Jossey-Bass.Steers, R. M. (1981). Introduction to organizational behavior. Glenview: Scott- Foresman.Stevenson, J. G. (1994). Employee burnout and perceived social support. Journal of Health and Human Resources Administration, 16(3), 350-367. Taylor, D. L., & Tashakkori, A. (1995). Decision participation and school climate as predictors of job satisfaction and teachers` sense of efficacy. Journal of Experimental Education, 63(3), 217-231. Teven, J. J. (2007). Teacher temperament: correlates with teacher caring, burnout, and organizational outcomes. Communication Education, 56(3), 382-400. Thoits, P. A. (1982). Conceptual, methodological and theoretical problem in studying social support as a buffer against life stress. Journal of Health and Social Behaviore, 23(2), 145-159. Tomic, W., & Tomic, E. (2008). Existential fulfillment and burnout among principals and teachers. Journal of Beliefs and Values, 29(1), 11-27. Van Der Doef, M. a. M. S. (2002). Teacher-specific quality of work versus general quality work assessment: A comparison of their validity regarding burnout, psychosomatic well-being and job satisfaction. Anxiety, Stress and Coping, 15(4), 327-344. Van Sell, M., Brief, A. P., & Schuler, R. S. (1981). Role conflict and role ambiguity: Integration of the literature and directions for future research. Human Relations, 34(1), 43-71. Vandenberg, R., & Huberman, A. (1999). Understanding and preventing teacher burnout: A sourcebook of international research and practice. Cambridge: Cambridge University.Van Katwyk, P. T., Fox, S., Spector, P. E., & Kelloway, E. K. (2000). Using the Job-related Affective Well-being Scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5, 219-230.Veenhoven, R. (1994). Is happiness a trait? Tests of the theory that a better society does not make people any happier. Social Indicators Research, 32, 101-160. Veninga, R. L., & Spradley, J. P. (1981). The work stress connection: how to cope with the burnout? Boston: Little Brown and Company.Warr, P. (1999). Well-being and the work place. In Kahneman, D., Diener, E., & Schwarz, N. (Eds.), Well-being: The foundations of hedonic psychology (pp. 392-412). New York: Russell Sage Foundation.Wright, T. A., & Doherty, E. M. (1998). Organizational behavior "rediscovers" the role of emotional well-being. Journal of Organizational Behavior, 19, 481-485.Wilson, W. (1967). Correlates of avowed happiness, Psychological Bulletin, 67(4), 294-306. Xin, M., & MacMillan, R. B. (1999). Influences of workplace conditions on teachers` job satisfaction. Journal of Educational Research, 93(1), 39-47. Yongkang, Z., Weixi, Z., Yalin, H., Yipeng, X., Liu, T. (2014). The relationship among role conflict, role ambiguity, role overload and job stress of Chinese middle-level cadres. Chinese Studies, 3(1), 8-11. Zeithaml, V. A., Parasuraman, A., & Berry, L. L. (1988). Consumer perceptions of price, quality and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22. Zhang, Q., & Zhu, W. (2007). Teacher stress, burnout, and social support in Chinese secondary education. Human Communication, 10(4), 487-496. 描述 碩士
國立政治大學
教育行政與政策研究所
101171006
102資料來源 http://thesis.lib.nccu.edu.tw/record/#G1011710061 資料類型 thesis dc.contributor.advisor 吳政達 zh_TW dc.contributor.author (Authors) 林佳蓁 zh_TW dc.creator (作者) 林佳蓁 zh_TW dc.date (日期) 2013 en_US dc.date.accessioned 14-Jul-2014 11:36:44 (UTC+8) - dc.date.available 14-Jul-2014 11:36:44 (UTC+8) - dc.date.issued (上傳時間) 14-Jul-2014 11:36:44 (UTC+8) - dc.identifier (Other Identifiers) G1011710061 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/67503 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 教育行政與政策研究所 zh_TW dc.description (描述) 101171006 zh_TW dc.description (描述) 102 zh_TW dc.description.abstract (摘要) 本研究旨在探討主任角色壓力、工作倦怠與幸福感之關係,並探究工作倦怠在角色壓力與幸福感之間是否有中介變項的效果。研究採用問卷調查法,以臺北市、新北市、宜蘭縣、基隆市與桃園縣之國民中學教師為樣本母群體,採分層隨機抽樣,抽出75所國中共計300位受試者,回收有效問卷266份。所得資料分別以描述性統計、t考驗、Cronbach α係數信度分析、因素分析、單因子變異數分析、迴歸分析Sobel檢定等統計方法進行資料的分析與處理,據以了解國民中學主任角色壓力、工作倦怠與幸福感之現況、差異情形及其預測力。本研究主要研究結論:(一)國民中學主任角色壓力屬中高程度。(二)國民中學主任工作倦怠屬中低程度。(三)國民中學主任幸福感屬中高程度。(四)主任年齡愈小、服務年資愈短以及學校規模愈小,角色壓力較高。(五)主任年齡愈小、服務年資愈短以及學校規模愈小,工作倦怠較高。(六)主任年齡愈高、服務年資愈長、碩士學歷、服務學校規模在12班以下、25-48班與49班以上,幸福感知覺較高。(七)性別在主任角色壓力、工作倦怠和幸福感上無顯著差異,最高學歷在主任角色壓力與工作倦怠上無顯著差異。(八)主任角色壓力與工作倦怠對幸福感具顯著相關與預測力。(九)主任工作倦怠在角色壓力和幸福感間具有部分中介效果。最後,依據研究結論針對教育主管機關、國中校長、主任及後續研究提出參考建議。 zh_TW dc.description.abstract (摘要) The purpose of this study is to investigate the relationship among role stress, job burnout and well-being of junior high school directors. Furthermore, the mediating effect of role stress and job burnout on well-being was examined. A survey research was conducted using a sample of junior high school directors in Taipei, New Taipei, Ilan, Keelung and Taoyuan. 300 directors from 75 schools were selected by stratified random sampling. 266 valid sample data collected was analyzed and processed with the methods of descriptive statistics, t-test, cronbach α, reliability analysis, one-way ANOVA, multiple-regression analysis and Sobel test. The major findings of this study are as follows: 1. Directors’ role stress is above average. 2. Directors’ job burnout is under average. 3. Directors’ well-being is above average. 4. Directors who are young; have short length of years of service; work in small school size show higher perception of role stress. 5. Directors who are young; have short length of years of service; work in small school scale show higher perception of job burnout. 6. Directors who are old; have long length of years of service; have master degree; work in school size which is below 12 classes, 25-48 classes and over 49 classes show higher perception of well-being. 7. Gender shows no significant differences in role stress, job burnout and well-being; highest academic degree shows no significant differences in role stress and job burnout. 8. Role stress is positively related to job burnout and well-being. In addition, role stress has positive direct effect on well-being; job burnout has positive direct effect on well-being; role stress has positive direct effect on job burnout. 9. Job burnout does have mediating effect on role stress and well-being. The researcher provides suggestions for educational administration authorities, principals, directors and future related research according to the findings. en_US dc.description.tableofcontents 第一章 緒論 1第一節 研究動機 1第二節 研究目的與待答問題 5第三節 名詞釋義 6第四節 研究範圍與限制 8第二章 文獻探討 10第一節 角色壓力與其相關研究 10第二節 工作倦怠與其相關研究 23第三節 幸福感與其相關研究 38第四節 角色壓力、工作倦怠與幸福感之相關研究 51第三章 研究設計與實施 55第一節 研究架構與假設 55第二節 研究對象 58第三節 研究工具 61第四節 實施程序 71第五節 資料處理與分析 73第四章 研究結果分析與討論 75第一節 主任角色壓力、工作倦怠與幸福感之現況與相關分析 75第二節 不同背景變項之主任角色壓力、工作倦怠與幸福感之差異分析 82第三節 主任角色壓力與工作倦怠對幸福感之預測力分析 102第四節 主任工作倦怠在角色壓力與幸福感間之效果驗證 110第五章 結論與建議 114第一節 研究發現 114第二節 結論 119第三節 建議 123參考文獻 128附錄一【預試問卷】147附錄二【正式問卷】151 zh_TW dc.language.iso en_US - dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G1011710061 en_US dc.subject (關鍵詞) 角色壓力 zh_TW dc.subject (關鍵詞) 工作倦怠 zh_TW dc.subject (關鍵詞) 幸福感 zh_TW dc.subject (關鍵詞) role stress en_US dc.subject (關鍵詞) job burnout en_US dc.subject (關鍵詞) well-being en_US dc.title (題名) 國民中學主任角色壓力、工作倦怠對幸福感影響之研究 zh_TW dc.title (題名) The Study of Examining the Effect of Role Stress and Job Burnout on Well-being of Junior High School Directors en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) 全國法規資料庫(2010)。國民小學與國民中學班級編制及教職員員額編制準則。取自http://law.moj.gov.tw/LawClass/LawAll.aspx?PCode=H0070006吳明隆(2003)。SPSS統計應用學習實務。臺北市:知城。吳經熊(1992)。內心悅樂之泉源。臺北市:東大圖書。李清茵(2004)。家庭互動行為、心理需求滿足、關係滿意度與幸福感之相關研究(未出版之碩士論文)。國立屏東教育大學教育心理與輔導學系,屏東市。周永康、姚景照、秦啟文(2008)。時間管理傾向與主觀幸福感、工作倦怠的關係研究。心理科學,31(1)。 林貴東、陳麗霞(2009)。高校教師工作幸福感、工作壓力、職業倦怠的現狀調查及對策研究。長春工業大學學報(高教研究版),30(1)。 施建彬(1995)。幸福感來源與相關因素之探討(未出版之碩士論文)。高雄醫學大學行為科學研究所,高雄市。施建彬、陸洛(合譯)(1997)。幸福心理學(The Psychology of Happiness)(原作者:Argyle, M.)。臺北市:巨流。范熾文(2006)。國民中學組織結構與教師工作倦怠關係之研究。學校行政雙月刊,44,1-25。 張珮琦(2008)。個人背景及幸福感與工作滿意、組織承諾、離職意向之關聯(未出版之碩士論文)。國立中央大學人力資源管理研究所,桃園縣。教育部統計處(2014)。 國民中小學校概況統計 (102學年度),取自https://stats.moe.gov.tw/files/ebook/basic/102/102basic.pdf陳怡伶(2009)。你幸福嗎?角色壓力對心理資本及幸福感的影響—探討知覺主管支持之調節效果(未出版之碩士論文)。國立國防大學管理學院資源管理及決策研究所,臺北市。陸洛(1998)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊:人文及社會科學,8(1),115-137。 陽紅、胡韜、郭成(2008)。貴州省高校教師幸福感與組織氣氛工作倦怠的關係。中國學校衛生,29(6)。 賈馥茗、伍振鷟、楊深坑、黃發策、謝福生(2000)。教育大辭書。臺北市:編譯館。劉家祺(2010)。國小高年級學童社會支持、情緒調整與幸福感之相關研究(未出版之碩士論文)。國立嘉義大學家庭教育與諮商研究所,嘉義市。謝文全(2004)。教育行政學。臺北市:高等教育。謝玫芸(2008)。高雄市國小教師外向性人格、角色壓力與幸福感之關係研究(未出版之碩士論文)。高雄師範大學教育學系,高雄市。二、西文部分Aelterman, A., Engels, N., Van Petegem, K. & Verhaeghe, J. P. (2007). The wellbeing of teachers in Flanders: The importance of a supportive school culture. Educational Studies, 33(3), 285-298 Ammondson, P. (2000). Job burnout. Society of Management, 74, 3, 11-12. Andrew, F. M., & Withey, S. B. (1976). Social indicators of well-being: America’s perception of life quality. New York: Plenum.Andrews, F. M., & Robinson, J. P. ( l991). Measures of subjective well-being. In J. P. Robinson, P. R. Shaver, & L. S. Wrightsman (Eds.), Measures of personality and social psychological attitudes (pp.61-120). New York: Academic.Anthony. (2003). Teacher burnout and perceptions of a democratic school environment. International Education Journal, 4(2), 108-120. Argyle, M., & Crossland, J. (1987). Dimensions of positive emotions. British Journal of Social Psychology, 26, 127-137. Argyle, M. (1987). The psychology of happiness. London and New York: Routedge.Arie, R. Y., N. (1993). Work stress, job burnout, and work outcomes in a turbulent environment International Studies of Management & Organization, 23(3), 75-96. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology, 51(6), 1173-1183. Bataineh, O., & Alsagheer, A. (2012). An investigation of social support and burnout among special education teachers in the United Arab Emirates. International Journal of Special Education, 27(2), 5-13. Beehr, T. A., Walsh, J. T., & Taber, T. D. (1976). Relationship of stress to individually and organizationally valued strategies: Higher order needs as a moderator. Journal of Applied Psychology, 61, 41-47. Ben-Shahar, T. (2007). Happier: Learn the secrets to daily joy and lasting fulfillment. New York: McGraw-Hill Professional.Biddle, B. J. (1979). Role theory: Expectations, identities and behaviors. New York: Acadermic.Blix, A. G. (1994). Occupational stress among university teachers. Educational Research, 36(2), 157-169. Borritz, M., B., Rugulies, U. R. Christensen, K. B., Villadsen, E., & Kristensen, T. S, & 1015-1025. (2005). Psychosocial work characteristics as predictors for burnout: Findings from 3-year follow up of the PUMA study. Journal of Occupational and Environmental Medicine, 47(10). Brenninkmeyer, V., Van Yperen, N. W. & Buunk, B. P. (2001). Burnout and depression are not identical twins: Is decline of superiority a distinguishing feature? Personality and Individual Differences, 30, 873-880. Brief, A. P., Schuler, R. S., & Van Sell, M. (1981). Managing job stress. Boston: Little, Brown and Company.Brotheridge, C. M., & Lee, R. T. (2002). Development and validation of the emotional labour scale. Journal of Occupational and Organizational Psychology, 76, 365-379. Bryant, F. B., & Veroff, J. (1982). The structure of psychological well-being: A sociohistorical analysis. Journal of Personality and Social Psychology, 43(4), 653-673. Burns, J. S., & Gmelch, W. H. (1992, April). Stress factors, role conflict, and role ambiguity for academic department chairs. Paper presented at the Annual Meeting of the American Educational Research Association, San Francisco, CA.Campbell, A. (1976). Subjective measures of well-being. American Psychologist, 31, 117-124. Camman, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan organizational assessment questionnaire. Ann Arbor, MI: University of Michigan.Carroll, J. F. X., & White, L. W. (1982). Theory building: Integrating individual and conclusions. Review of Public Personnel Administration, 9(1), 28-44. Carroll , J. X., & White ,W. (1982). Theory building: Integration individual & environmental factors within an ecological framework. In Paine, W. S. (Ed.), Job stress & burnout (p. 44). Beverly Hills, CA: Sage.Carruthers, C., & Hood, C. (2004). The power of the positive: Leisure & well-being. Therapeutic Recreation Journal, 38(2), 225-245. Cenkseven-Onder, F., & Sari, M. (2009). The quality of school life and burnout as predictors of subjective well-being among teachers. Educational Sciences: Theory and Practice, 9(3), 1223-1235. Chamberlain, K., & Zika, S. (1992). Stability and change in subjective well-being over short time periods. Social Indicators Research, 26(2), 101-117. Chang, D. (1989). Role conflict and role ambiguity among junior high school administrators in Taipei (Unpublished doctoral dissertation). Oregon University, Eugene. Chenevey, J. L., Ewing, J. C., & Whittington, M. S. (2008). Teacher burnout and job satisfaction among agricultural education teachers. Journal of Agricultural Education, 49(3), 12-22. Cherniss, C. (1980). Staff Burnout: Job Stress in the Human Services. Beverly Hill: Sage.Christine, C. A. K. (2012). The incidence and types of occupational role stress among university research administrators. Research Management Review, 19(1), 1-23. Conley, S., & Woosley, S. A. (2000). Teacher role stress, higher order needs and work outcomes. Journal of Educational Administration, 38(2), 179-201. Comrey, A. L. (1988). Factor-analytic methods of scale development in personality and clinical psychology. Journal of Consulting and Clinical Psychology, 56, 754-761. Cordes, C. L. & Dougherty, T. W. (1993). A review and an integration of research on job burnout. Academy of Management Review, 18(4), 621-656. Costa, P. T., & McCrae, R. R. (1980). Influence of extraversion and neuroticism on subjective well-being: Happy and unhappy people. Journal of Personality and Social Psychology, 38, 668-678. Culbreth, J. R., Scarborough, J. L., Banks-Johnson, A., Solomon, S. (2005). Role stress among practicing school counselors. Counselor Education and Supervision, 46(1), 58-41. Daley, A. J., & Parfitt, G. (1996). Good health-is it worth it? Mood states, physical well-being, job satisfaction and absenteeism in members and non-members of a british corporate health and fitness club. Journal of Occupational and Organizational Behavior, 69, 121-134.Daniels, K., Brough, P., Guppy, A., Peters-Bean, K. M., & Weatherstone, L. (1997). A note on a modification to warr`s measures of affective well-being at work. Journal of Occupational and Organizational Behavior, 70, 129-138.Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25, 357-384. Deckard, G. J., & Present, R. M. (1989). Physical Therapy, 69(9), 713-718. Diener, E., Eunkook, S., & Richard, L. (1999). Subjective well-being: Three decades of progress. Psychological Bulletin, 125(2), 276-302. Diener, E., Lucas, R. E., & Scollon, C. N. (2006). Beyond the hedonic treadmill: Revisions to the adaptation theory of well-being. American Psychologist, 61, 305-314. Diener, E. D. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542-575. Duquette, A., Kerouac, S., Sandhu, B., Ducharme, F., & Saulnier, P. (1995). Psychosocial determinants of burnout in geriatric nursing. International Journal of Nurse Studies, 32(5), 443-456. Edelwich, J., & Brodsky, A. (1980). Burnout: Stage of disillusionment in the helping professions. New York: Human sciences.Eid, M., & Diener, E. (2004). Global judgments of subjective well-being: Situational. Emmons, R. A. (1991). Personal striving, daily life events, and psychological and physical well-being. Journal of Personality, 59(3), 453-472. Ethem, D., Nurcan, H. C., Ediz, G., Demet, B. (2013). The effect of role stress on the employees’ well-being: A study in the pharmaceutical companies in the city of Izmir. Procedia-Social and Behavioral Sciences, 84, 1361-1368. Ewing, R. A., & Smith, D. L. (2003). Retaining quality beginning teachers in the profession. English Teaching: Practice and Critique, 2(1), 15-32. Schwarz, N., & Strack, F. (1999). Reports of subjective well-being: Judgmental processes and their methodological implications. In Kahneman. D., Diener E., & Schwarz N. (Eds.), Well-being: The foundations of hedonic psychology. New York: Russell Sage Foundation.Freudenberger, H. (1975). Staff burnout. Journal of Social Issues, 30, 159-165. Fried, Y., Ben-David, H. A., Tiegs, R. B., Avital, N., & Yeverechyahu, U. (1998). The interactive effect of role conflict and role ambiguity on job performance. Journal of Occupational & Organizational, 71(1), 19-27. Getzels, J. W., & Guba, E. G. (1957). Social behavior and the administrative process. The School Review, 65(2), 423-441. Girdano, D. A. (2001). Controlling stress and tension. Boston: Allyn and Bacon Golembiewski, R. T., Munzenrider, R. F., & Steveson, J. G. (1988). Centrality of burnout in a public agency: Multiple measurement supporting common conclusions. Review of Public Personnel Administration, 9(1), 28-44. Gregson, T. J., Wendell, & Aono, J. (1994). Role ambiguity, role conflict, and perceived envirhonmental uncertainty: Are the scales measuring separate constructs for accountants? Behavioral Accounting Research, 6, 144-159. Griva, K., & Joekes, K. (2003). UK teachers under stress: Can we predict wellness on the basis of characteristics of the teaching jobs? Journal of Psychology and Health, 18(4), 457-471. Gupta, N., & Jenkins, G. D, Jr. (1981, August). Work roles stress among female and male public school teachers. Paper presented at the 89th annual convention of the American Psychological Association, Los Angeles, CA. Hannigan, B., Edwards, D., & Burnard, P. (2004). Stress and stress management in clinical psychology: Findings from a systematic review. Journal of Mental Health, 13(3), 235-245. Hardy, M. E., & Conway, M. E. (1978). Role theory: Perspectives for health professionals. New York: Appleton Century Crofts.Harrison, W. D. (1983). A social competence model of burnout. In B. A. Farber (Ed.), Stress and burnout in the human service professions (p.31). New York: Pergamon.Headey, B., & Wearing, A. (1989). Personality, life events, and subjective well-being: Toward a dynamic equilibrium model. Journal of Personality and Social Psychology, 57(4), 731-739. Heifetz, L. J., & Bersani Jr., H. A. (1983). Disrupting the cybernetics of personal growth: Toward a unified theory of burnout in the human services. In B. A. Farber (Ed.), Stress and burnout in the human service professions (pp. 46-62). New York: Pergamon.Hills, P., & Argyle, M. (2002). The oxford happiness questionnaire: A compact scale for the measurement of psychological well-being. Personality and Individual Differences, 33, 1073-1082. Hitendra, P., Richard, G., & Lynn, W. (2005). Well-Being, Burnout and Competence: Implications for Teachers. Australian Journal of Teacher Education, 30(2), 22-33. Holahan, C. K. (1988). Relation of life goals at age 70 to activity participation and health and psychological well-being among Terman’s gifted men and women. Psychology and Aging, 3(3), 286-291. Holmes, E. (2005). Teacher well-being: looking after yourself and your career in the classroom. New York: Routledge Falmer.House, R. T., & Rizzo, J. R. (1972). Role conflict and ambiguity as critical variable in a model of organizational behavior. Organizational Behavior and Human Performance, 7, 467-505. Houston, J. P. (1981). The pursuit of happiness: Glenview IL: Scott, Freshman.Howard, S., & Johnson, B. (2004). Resilient teachers: Resisting stress and burnout. Social Psychology of Education, 7, 399-420. Hoy, W. K., & Miskel, C. G. (1987). Educational administration: Theory, research, and practice. New York: Random House.Idris, M. K. (2011). Over Time Effects of Role Stress on Psychological Strain among Malaysian Public University Academics International Journal of Business and Social Science, 2(9), 154-161. Jeffrey, H. K., Kimberly, T. S., Theresa, M. J. H., & Laura, L. M. (2006). Emotional social support and job burnout among high-school teachers: Is it all due to dispositional affectivity? Journal of Organizational Behavior, 27(6), 793. Johnson, B. W. (2010). Job satisfaction, self-efficacy, burnout, and path of teacher certification: predictors of attrition in special education teachers. (Unpublished doctoral dissertation). Minnesota, Capella University. Jones, M. L. (1993). Role conflict: Cause of burnout or energizer. Social Work, 38(2), 136-141. Kahill, S. (1988). Symptoms of professional burnout: A review of the empirical evidence. Canadian Psychology/Psychologie Canadienne, 29(3), 284-297. Kahn, R. L., Wolfe, D. M., Quinn, R. P., & Snoek, J. D. (1964). Organization Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.Kahneman. D., K., A. B., Schkade, D. A., Schwarz, N., & Stone, A. A. (2004). A survey method for characterizing daily life experience: The day reconstruction method. Science, 306(5702), 1776-1780. Kaija, T., Sinikka, V., Erkki, N., & Minna, J. (2004). Organizational practices, work demands and the well-being of employees: a follow-up study in the metal industry and retail trade. Occupational Medicine, 54(2), 115-121. Karger, H. J. (1981). Burnout as alienation. Social Service Review, 55, 270-283. Katz & Kahn. (1966). The social psychology of organizations. New York: John Wiley.Kelloway, E. K., Heidi W., Margaret C. M., & Hari Das. (2012). Positive leadership and employee well-being. Journal of Leadership and Organizational Studies, 20(1), 107-117. Keyes, C. L. M., Hysom, Stuart J., & Lupo, Kimberly L. (2000). The Positive Organization: Leadership Legitimacy, Employee Well-Being, and the Bottom Line. The Psychologist-Manager Journal, 4(2), 143-153. Keys, L. A., Shmotkin, D., & Ryff, C. D. (2002). Optimizing well-being: The empirical encounter of two traditions. Journal of Personality and Social psychology, 82(6), 1007-1022. King, R. C. & Sethi, V. (1997). The moderating effect of organizational commitment on burnout in information systems professionals. European Journal of Information System, 6, 86-96. Kitchel, T., Smith, A. R., Henry, A. L., Robinson, J. S., Lawver, R. G., Park, T. D., Schell, A. (2012). Teacher job satisfaction and burnout viewed through social comparisons. Journal of Agricultural Education, 53(1), 31-44. Kokkinos, C. M. (2007). Job stressors, personality and burnout in primary school teachers. British Journal of Educational Psychology, 77, 229-243. Kyriacou, C. (2001). Teacher stress: Directions for future research. Educational Review, 53, 27-35. Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.Lazarus, R. S. (1995). Psychological stress in the workplace. In R. Crandall and P. L. Perrewe (Eds.), Occupational stress: A handbook. Washington, DC: Taylor & Francis.Lee, R. T., & Ashforth, B. E. (1993). A further examination of managerial burnout: Toward an integrated model. Journal of Organizational Behavior, 14(1), 3-20.Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81(2), 123-133. Leiter, M. P., & Maslach, C. (1988). The impact of interpersonal environment on burnout and organizational commitment. Journal of Organizational Behavior, 9, 297-308). Leiter, M. P. (1991). Burnout as a crisis in professional role structures: Measurement and conceptual issues. Anxiety, Stress, and Coping, 5, 79-93.Leiter, M. P. ( 1993 ). Burnout as a developmental process: Consideration of models. In W. B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 237-250). Washington, DC: Taylor & Francis.Liaghatdar, M. J., Jafari, E., Reza, M. Abedi., & Samiee, F. (2008). Reliability and validity of the oxford happiness inventory among university students in Iran. The Spanish Journal of Psychology, 11(1), 310-313. Lichtman, C.M. & Hunt, R.G. (1973), "Personality and organization theory: A review of some conceptual literature", In: W.W.Scott & L.L. Cummings (Eds.), Readings in organizational behavior and human performance. Homewood, Illinois: Irwin.Lloyd, C. (2009). Burnout. In J. H. Stone., & Blouin, M. (Eds.), International encyclopedia of rehabilitation. Retrieved from http://cirrie.buffalo.edu/encyclopedia/article.php?id=2&language=en Lyle. H. M., & Alma, D. S.(1997). The stress solution. Retrieve from http://helping.apa.org/work/stress6.html Marzuki, N. A., & Ishak, A. K. (2011). Towards healthy organization in correctional setting: correctional officers` wellness, occupational stress and personality. International Journal of Social Sciences and Humanity Studies, 3(2), 355-365. Maslach, C. (1976). Burned-out. Human Behavior, 5(9), 16-22. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. Maslach, C. (1982). Job stress and burnout: Research, theory, and intervention perspectives. Beverly Hills: Sage.Maslach, C., & Jackson, S. E. (1986). Maslach Burnout Inventory. Palo Alto, CA: Consulting Psychologists. Maslach, C., & Leiter, M. P. (1997). The truth about burnout. San Francisco, CA: Jossey-Bass. Maslach, C. (1999). Progress in understanding teacher burnout. In Vandenberghe, R., & Huberman, A. M. (Eds.), Understanding and preventing teacher burnout (pp. 211-223). UK: Cambridge University.Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422. Maslow, A. H. (1987). Motivation and personality: New York: Harper and Row.Matteson, I. (1980). Occupational stress, strain and coping across the life span. Journal of Vocational Behavior, 27, 98-108. Mearns, J., & Cain, J. E. (2003). Relationship between teacher`s occupational stress and their burnout and distress: Roles of coping and negative mood regulation expectancies. Anxiety, Stress and Coping, 16(1), 71-82. Michalos, A. C. (1985). Multiple discrepancies theory. Social Indicators Research, 16, 347-414. Miskel, H. (1987). Educational Administration: Theory, Research and Practice. New York: Random House.Mohd, A. I., Dollard, M. F., & Winefield, A. H. (2010). Lay theory explanations of occupational stress: The Malaysian context. Cross Cultural Management: An International Journal, 17(2), 135-153. Monteriro, T. (1990). Stress and the administrator: A look at theory and reality NASSP Bulletin, 74(525), 80-85. Morris, H. J. (2001). Happiness Explained. U.S. News & World Report, 131, 46-55. Myers, D. G., & Diener, E. (1995). Who is happy? Psychological Science, 6, 10-19. Nunnally, J. C. (1978). Psychometric Theory. New York: Mcgraw-Hill.Nwabuoku, U. C. & Adebayo, S. O. (2010). Burnout, empowerment and job satisfaction in human services: A comparative and correlational study of women. The Social Sciences, 5(4), 276-279.Omodei, M. M., & Wearing, A. J. (1990). Need satisfaction and involvement in personal projects: Toward and intergrative model of subjective well-being. Journal of Personality and Social Psychology, 53, 245-252. Ortqvist, D. W., J. (2006). Prominent consequences of role stress: A meta-analytic review. International Journal of Stress Management, 13(4), 399-422. Pareek, U. (2003). Training instruments in HRD and OD: Bombay: Tata McGraw Hill.Parker, P. D., & Martin, A. J. (2009). Coping and buoyancy in the workplace: Understanding their effects on teachers’ work-related well-being and engagement. Teaching and Teacher Education, 25(1), 68-75. Parker, P. D., Martin, A. J., Colmar, S., & Liem, G. A. (2012). Teacher`s workplace well-being: Exploring a process model of goal orientation, coping behavior, engagement, and burnout. Teaching and Teacher Education, 28, 503-513. Parsons, T. (1961). An outline of the social system. In T. Parsons et al. (Eds.), Theory of society (pp.41-43). New York: Fress.Perlman, B., & Hartman, E. A. (1982). Burnout: Summary and Future Research. Human Relations, 35, 283-305. Pestonjee, D. M., & Pareek, U. (1997). Studies in organizational role stress and coping. New Delhi: D. K.. Peiro, J. M., Gonzalez-Roma, V., Tordera, N., & Manas, M. A. (2001). Does role stress predict burnout over time among health care professionals? Psychology and Health, 16(5), 511-525.Potter, B. A. (1985). Beating job burnout: How to transform work pressure into productivity. Berkeley, CA: Ronim.Preacher, K. L., & Hayes, A. F (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731. Pretsch, J., Flunger, B., & Schmitt, M. (2012). Resilience predicts well-being in teachers, but not in non-teaching employees. Social Psychology of Education: An International Journal, 15(3), 321-336. Rajnish, R., Saniya, C., & Moon, G. (2011). Organizational role stress and its management among IT professionals. Paper presented at the International Conference on Technology and Business Management. Ratna, R. (2011). Organizational role stress and its management among it professionals. Paper presented at the International Conference on Technology and Business Management Ravichandran, R., & Rajendran, R. (2007). Perceived sources of stress among the teachers. Journal of the Indian Academy of Applied Psychology, 33(1), 133-136. Rim, Y. (1993). Values, happiness and family structure variables. Personality and Individual Difference, 15(5), 595-598. Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(3), 150-163.Ross, S. W., Romer, N. H., & Robert, H. (2012). Teacher well-being and the implementation of school-wide positive behavior interventions and supports. Journal of Positive Behavior Interventions, 14(2), 118-128. Rudow, B. (1999). Stress and burnout in the teaching profession: European studies, issues, and research perspectives. In Vandenberghe, R., & Huberman, A. M., (Eds.), Understanding and preventing teacher burnout (pp. 38-58). UK: Cambridge University.Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudemonic well-being. Annual Review of Psychology, 52, 141-166. Ryff, C. D. (1989). Happiness is everything, or is it? Explorations on the meaning of psychological well-being. Journal of Personality and Social Psychology, 4, 219-247. Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719-727. Sarros, J. C., & Sarros, A. M. (1992). Social support and teacher burnout. Journal of Educational Administration, 30(1), 55-70. Schaufeli, W. B., Leiter, M. P., Maslach, C., & Jackson, S. E. (1996). The Maslach burnout inventory-general survey. In Maslach, C., Jackson, S. E. & Leiter, M. P. (Eds.), Maslach burnout inventory. Palo Alto, CA: Consulting Psychologists.Schutte, N., foppinnen, S., Kalimo, R. and Schaufcli, W. B (2000). The factorial validity of the Maslach Burnout Inventory-General Survey (MBI-GS) across nations and occupations. Journal of Vocational Behavior Journal of Occupational and Organizational, 73, 53-66. Seema, A. S., and Vishal, J. M. (2013). A study on relationship between organizational role stress and job satisfaction. Paripex - Indian Journal of Research, 2(2), 212-214. Seligman, M. E. P., Steen, T. A., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60, 410-421. Seligman, M. E. P., Rashid, T., & Parks, A. C. (2006). Positive psychology. American Psychology, 61, 774-788. . Selye, H. (1956). The stress of life. New York: McGraw-Hill.Shirom, A. (1989). Burnout in work organizations. In Cooper, C. L., & Robertson, I. T. (Eds.), International review of industrial and organizational psychology (pp. 25-48). New York: Wiley.Shumaker, S. A. & Brownell, A. (1984). Toward a theory of social support. Journal of Social Issues, 40, 11-36. Singh, K., & Billingsley, B. S. (1996). Intent to stay in teaching. Remedial & Special Education, 17(1), 37-48. Skaalvik, E. M., Skaalvik, S. (2010). Teacher self-efficacy and teacher burnout: A study of relations. Teaching and Teacher Education: An International Journal of Research and Studies, 26(4), 1059-1069. Snyder, C. R., & Lopz, S. J. (2007). Positive psychology: The science and practical explorations of human strengths. Thousand Oaks, CA: Sage.Sobel, M. E. (1982). A symptotic confidence intervals for indirect effects in structural equation models. In S. Leinhart (Ed.), Sociological methodology 1982 (pp.290-312). San Francisco: Jossey-Bass.Steers, R. M. (1981). Introduction to organizational behavior. Glenview: Scott- Foresman.Stevenson, J. G. (1994). Employee burnout and perceived social support. Journal of Health and Human Resources Administration, 16(3), 350-367. Taylor, D. L., & Tashakkori, A. (1995). Decision participation and school climate as predictors of job satisfaction and teachers` sense of efficacy. Journal of Experimental Education, 63(3), 217-231. Teven, J. J. (2007). Teacher temperament: correlates with teacher caring, burnout, and organizational outcomes. Communication Education, 56(3), 382-400. Thoits, P. A. (1982). Conceptual, methodological and theoretical problem in studying social support as a buffer against life stress. Journal of Health and Social Behaviore, 23(2), 145-159. Tomic, W., & Tomic, E. (2008). Existential fulfillment and burnout among principals and teachers. Journal of Beliefs and Values, 29(1), 11-27. Van Der Doef, M. a. M. S. (2002). Teacher-specific quality of work versus general quality work assessment: A comparison of their validity regarding burnout, psychosomatic well-being and job satisfaction. Anxiety, Stress and Coping, 15(4), 327-344. Van Sell, M., Brief, A. P., & Schuler, R. S. (1981). Role conflict and role ambiguity: Integration of the literature and directions for future research. Human Relations, 34(1), 43-71. Vandenberg, R., & Huberman, A. (1999). Understanding and preventing teacher burnout: A sourcebook of international research and practice. Cambridge: Cambridge University.Van Katwyk, P. T., Fox, S., Spector, P. E., & Kelloway, E. K. (2000). Using the Job-related Affective Well-being Scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5, 219-230.Veenhoven, R. (1994). Is happiness a trait? Tests of the theory that a better society does not make people any happier. Social Indicators Research, 32, 101-160. Veninga, R. L., & Spradley, J. P. (1981). The work stress connection: how to cope with the burnout? Boston: Little Brown and Company.Warr, P. (1999). Well-being and the work place. In Kahneman, D., Diener, E., & Schwarz, N. (Eds.), Well-being: The foundations of hedonic psychology (pp. 392-412). New York: Russell Sage Foundation.Wright, T. A., & Doherty, E. M. (1998). Organizational behavior "rediscovers" the role of emotional well-being. Journal of Organizational Behavior, 19, 481-485.Wilson, W. (1967). Correlates of avowed happiness, Psychological Bulletin, 67(4), 294-306. Xin, M., & MacMillan, R. B. (1999). Influences of workplace conditions on teachers` job satisfaction. Journal of Educational Research, 93(1), 39-47. Yongkang, Z., Weixi, Z., Yalin, H., Yipeng, X., Liu, T. (2014). The relationship among role conflict, role ambiguity, role overload and job stress of Chinese middle-level cadres. Chinese Studies, 3(1), 8-11. Zeithaml, V. A., Parasuraman, A., & Berry, L. L. (1988). Consumer perceptions of price, quality and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22. Zhang, Q., & Zhu, W. (2007). Teacher stress, burnout, and social support in Chinese secondary education. Human Communication, 10(4), 487-496. zh_TW