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題名 台灣臉書使用者的隱私權管理
Facebook users’ privacy management in Taiwan
作者 林宜萱
Lin, Yi Hsuan
貢獻者 劉幼琍
Liu, Yu Li
林宜萱
Lin, Yi Hsuan
關鍵詞 臉書
隱私權管理
台灣
日期 2013
上傳時間 6-Aug-2014 11:48:59 (UTC+8)
摘要 Given the high penetration rate of Facebook and more than 10 million daily active users in Taiwan, the subject of Facebook became an important focus of study. This thesis attempted to examine how factors such as gender and gender, time spent on Facebook, personal privacy orientation, knowledge, negative experiences and privacy concerns would predict users’ profile privacy settings and their use of privacy protection strategies. By utilizing the Communication Privacy Management theory (CPM), individuals and collectives would develop the rules, known as boundary. In the process of managing one’s privacy, they would coordinate the boundary and also mitigate the disruption to the rules established, known as boundary turbulence.

A survey of 1,102 Facebook users in Taiwan through an online questionnaire was conducted over a two-week period from April 29 – May12, 2014, and yielded a confidence level of 95% and a 3% confidence interval. Results showed that 48.6% of respondents were males, while 51.4% were females. Respondents that fell between the age group 25-34 also made up the biggest group among users. Respondents had spent an average of 4.71 years on Facebook at the time of the study, and reported that they spent an average of 3.06 hours on Facebook per day. Facebook users in Taiwan were privacy-oriented, had partial knowledge to Facebook’s privacy policy, and were concerned about their privacy on Facebook, particularly how Facebook utilized their personal user information. As for negative experiences users had on Facebook, over three quarters of them reported the negative experience of being invited into the spammed shopping groups. Respondents also utilized different privacy settings based on the nature of the information on their profiles.

Through performing linear hierarchical regression analyses, results showed that gender, time spent on Facebook, users’ personal privacy orientation, knowledge toward Facebook’s privacy policy and negative experiences served as predictors to the strictness of users’ profile privacy settings. On the other hand, gender, age, knowledge toward Facebook’s privacy policy, negative experiences and privacy concerns served as predictors for users’ privacy protection strategies. This thesis contributed to the current research pool in the following ways. First of all, the sample in this thesis was representative of the population of daily active users in Taiwan. Secondly, while numerous previous studies have focused on predicting users` privacy management via privacy settings or the frequency of updating their privacy settings as dependent variables, this thesis also considered privacy protection strategies, such as deleting Facebook friends, un-tagging photos, and turning off cookies on computers. Thirdly, this thesis also considered users` negative experience on Facebook, and confirmed that it was a significant predictor to both users’ privacy settings on profiles, and privacy protection strategies.

Keywords: Communication Privacy Management theory (CPM), Facebook, privacy, boundary management, Taiwan
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Butler, E., McCann, E. & Thomas, J. (2011). Privacy setting awareness on Facebook and its effect on user-posted content. Human Communication, 14(1), 39-55.
Central News Agency (2013, September 19). Taiwan has highest rate of Facebook penetration: official. Taipei Times. Retrieved from http://www.taipeitimes.com/News/biz/archives/2013/09/19/2003572463
Central News Agency (2014, February 27). Taiwanese biggest users of Facebook by population proportion (update). Focus Taiwan. Retrieved from http://focustaiwan.tw/news/aeco/201402270030.aspx
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Christofides, E., Muise, A., & Desmarais, S. (2009). Information disclosure and control on Facebook: Are they two sides of the same coin or two different processes? Cyberpsychology & Behavior, 12, 341–345.
Debatin, B., Lovejoy, P., Horn, A., & Huges, B. N. (2009). Facebook and online privacy: Attitudes, behaviors, and unintended consequences. Journal of Computer-Mediated Communication, 15(1), 83-108.
DeCew, Judith W. 1997. In Pursuit of Privacy: Law, Ethics, and the Rise of Technology. Ithaca, N.Y.: Cornell University Press.
Derlega, V., & Chaikin, A. (1977). Privacy and self-disclosure in social relationships. J Social Issues, 33(3), 102-115.
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Dinev, T. & Hart, P. (2006). An extended privacy calculus model for E-Commerce Transactions, Information Systems Research, 17(1), 61-80.
Edwards, J. (2014, April 11). Most people on Twitter don`t actually tweet. Business Insider. Retrieved from http://www.businessinsider.com/twitter-user-statistics-2014-4
Facebook and Policy (2013). About. Facebook. Retrieved from https://www.facebook.com/fbprivacy/info
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Fogel, J., & Nehmad, E. (2009). Internet social network communities: Risk taking, trust and privacy concerns. Computers in Human Behavior, 25, 153–160.
Garside, J. (2014, May 22). Facebook bows to pressure on privacy settings for new users. The Guardian. Retrieved from http://www.theguardian.com/technology/2014/may/22/facebook-privacy-settings-changes-users
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描述 碩士
國立政治大學
國際傳播英語碩士學位學程(IMICS)
101461001
102
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0101461001
資料類型 thesis
dc.contributor.advisor 劉幼琍zh_TW
dc.contributor.advisor Liu, Yu Lien_US
dc.contributor.author (Authors) 林宜萱zh_TW
dc.contributor.author (Authors) Lin, Yi Hsuanen_US
dc.creator (作者) 林宜萱zh_TW
dc.creator (作者) Lin, Yi Hsuanen_US
dc.date (日期) 2013en_US
dc.date.accessioned 6-Aug-2014 11:48:59 (UTC+8)-
dc.date.available 6-Aug-2014 11:48:59 (UTC+8)-
dc.date.issued (上傳時間) 6-Aug-2014 11:48:59 (UTC+8)-
dc.identifier (Other Identifiers) G0101461001en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/68276-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際傳播英語碩士學位學程(IMICS)zh_TW
dc.description (描述) 101461001zh_TW
dc.description (描述) 102zh_TW
dc.description.abstract (摘要) Given the high penetration rate of Facebook and more than 10 million daily active users in Taiwan, the subject of Facebook became an important focus of study. This thesis attempted to examine how factors such as gender and gender, time spent on Facebook, personal privacy orientation, knowledge, negative experiences and privacy concerns would predict users’ profile privacy settings and their use of privacy protection strategies. By utilizing the Communication Privacy Management theory (CPM), individuals and collectives would develop the rules, known as boundary. In the process of managing one’s privacy, they would coordinate the boundary and also mitigate the disruption to the rules established, known as boundary turbulence.

A survey of 1,102 Facebook users in Taiwan through an online questionnaire was conducted over a two-week period from April 29 – May12, 2014, and yielded a confidence level of 95% and a 3% confidence interval. Results showed that 48.6% of respondents were males, while 51.4% were females. Respondents that fell between the age group 25-34 also made up the biggest group among users. Respondents had spent an average of 4.71 years on Facebook at the time of the study, and reported that they spent an average of 3.06 hours on Facebook per day. Facebook users in Taiwan were privacy-oriented, had partial knowledge to Facebook’s privacy policy, and were concerned about their privacy on Facebook, particularly how Facebook utilized their personal user information. As for negative experiences users had on Facebook, over three quarters of them reported the negative experience of being invited into the spammed shopping groups. Respondents also utilized different privacy settings based on the nature of the information on their profiles.

Through performing linear hierarchical regression analyses, results showed that gender, time spent on Facebook, users’ personal privacy orientation, knowledge toward Facebook’s privacy policy and negative experiences served as predictors to the strictness of users’ profile privacy settings. On the other hand, gender, age, knowledge toward Facebook’s privacy policy, negative experiences and privacy concerns served as predictors for users’ privacy protection strategies. This thesis contributed to the current research pool in the following ways. First of all, the sample in this thesis was representative of the population of daily active users in Taiwan. Secondly, while numerous previous studies have focused on predicting users` privacy management via privacy settings or the frequency of updating their privacy settings as dependent variables, this thesis also considered privacy protection strategies, such as deleting Facebook friends, un-tagging photos, and turning off cookies on computers. Thirdly, this thesis also considered users` negative experience on Facebook, and confirmed that it was a significant predictor to both users’ privacy settings on profiles, and privacy protection strategies.

Keywords: Communication Privacy Management theory (CPM), Facebook, privacy, boundary management, Taiwan
zh_TW
dc.description.tableofcontents Chapter One: Introduction------------------------------------------------------------------------1
1.1 Facebook users abroad and in Taiwan-----------------------------------------------------2
1.2 Purpose of research--------------------------------------------------------------------------5
1.3 Chapter organization-------------------------------------------------------------------------6
Chapter Two: Literature review------------------------------------------------------------------8
2.1 Nature of social networking sites and privacy paradox phenomenon------------------8
2.2 Definition of privacy------------------------------------------------------------------------10
2.3 Theoretical framework: Communications Privacy Management (CPM)---------------14
2.4 Previous research on users’ privacy management on Facebook----------------------19
Chapter Three: Methodology-------------------------------------------------------------------26
3.1 Survey questionnaire design-------------------------------------------------------------27
3.2 Measurement ----------------------------------------------------------------------------- 29
3.3 Sampling plan------------------------------------------------------------------------------32
3.4 Statistical analysis------------------------------------------------------------------------35
Chapter Four: Facebook’s development in Taiwan and privacy policy evolvement------37
Chapter Five: Data analysis on the survey questionnaire--------------------------------- 46
5.1 Correlation between independent variables and dependent variables--------------58
5.2 Predicting users’ profile privacy settings on Facebook--------------------------------60
5.3 Predicting users’ use of privacy protection strategies on Facebook-----------------61
Chapter Six: Discussion------------------------------------------------------------------------65
Chapter Seven: Conclusion--------------------------------------------------------------------75
Notes---------------------------------------------------------------------------------------------82
References---------------------------------------------------------------------------------------83
Appendix I: Survey questionnaire (Chinese version)---------------------------------------90
Appendix II: Survey questionnaire (English version)---------------------------------------95
Appendix III: Construct intercorrelation-----------------------------------------------------101
Appendix IV: Results of research question and hypotheses------------------------------103
zh_TW
dc.format.extent 1058186 bytes-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0101461001en_US
dc.subject (關鍵詞) 臉書zh_TW
dc.subject (關鍵詞) 隱私權管理zh_TW
dc.subject (關鍵詞) 台灣zh_TW
dc.title (題名) 台灣臉書使用者的隱私權管理zh_TW
dc.title (題名) Facebook users’ privacy management in Taiwanen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Acquisti, A., & Gross, R. (2006). Imagined communities: Awareness, information sharing and privacy on the Facebook. In Proceedings of Privacy Enhancing Technologies Workshop (p. 36–58). Cambridge, England: Springer.
Altman, I. (1975). The Environment and Social Behavior. Monterey, CA: Brooks/Cole.
Associated Press. (2012, October 23). Number of active users at Facebook over the years. Yahoo! Finance. Retreived from http://finance.yahoo.com/news/number-active-users-facebook-over-years-214600186--finance.html
Bercovici, J. (2013, October 30). Facebook admits it`s seen a drop in usage among teens. Forbes. Retrieved from http://www.forbes.com/sites/jeffbercovici/2013/10/30/facebook-admits-its-seen-a-drop-in-usage-among-teens/
Boyd, D. M. (2008). Facebook’s privacy trainwreck: Exposure, invasion, and social convergence. International Journal of Research into New Media Technologies, 14, 13–20.
Boyd, D. M., & Ellison, N.B. (2007), Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1), 210-230. Retrieved from http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2007.00393.x/pdf
Burke, M., Marlow, C., & Lento, T. (2009). Feed me: Motivating newcomer contribution in social network sites. In Proceedings of the 27th International Conference on Human Factors in Computing Systems (p. 945–995). New York, NY: ACM
Butler, E., McCann, E. & Thomas, J. (2011). Privacy setting awareness on Facebook and its effect on user-posted content. Human Communication, 14(1), 39-55.
Central News Agency (2013, September 19). Taiwan has highest rate of Facebook penetration: official. Taipei Times. Retrieved from http://www.taipeitimes.com/News/biz/archives/2013/09/19/2003572463
Central News Agency (2014, February 27). Taiwanese biggest users of Facebook by population proportion (update). Focus Taiwan. Retrieved from http://focustaiwan.tw/news/aeco/201402270030.aspx
Chen, Y. R. (2014, March 2). Top 100 websites in 2014 revealed! Yahoo (Taiwan) trumps Facebook in Taiwan. Business Next. Retrieved from http://www.bnext.com.tw/article/view/id/31260
Child, J. T., Haridakis, P. M., & Petronio, S. (2012). Blogging privacy rule orientations, privacy management, and content deletion practices: The variability of online privacy management activity at different stages of social media use. Computers in Human Behavior, 28, 1859–1872.
Christofides, E., Muise, A., & Desmarais, S. (2009). Information disclosure and control on Facebook: Are they two sides of the same coin or two different processes? Cyberpsychology & Behavior, 12, 341–345.
Debatin, B., Lovejoy, P., Horn, A., & Huges, B. N. (2009). Facebook and online privacy: Attitudes, behaviors, and unintended consequences. Journal of Computer-Mediated Communication, 15(1), 83-108.
DeCew, Judith W. 1997. In Pursuit of Privacy: Law, Ethics, and the Rise of Technology. Ithaca, N.Y.: Cornell University Press.
Derlega, V., & Chaikin, A. (1977). Privacy and self-disclosure in social relationships. J Social Issues, 33(3), 102-115.
Dey, R., Jelveh, Z., & Ross, K. (2012). Facebook users have become much more private: A large-scale study. 4th IEEE International Workshop on Security and Social Networking (SESOC), Lugano, Switzerland.
Dinev, T. & Hart, P. (2006). An extended privacy calculus model for E-Commerce Transactions, Information Systems Research, 17(1), 61-80.
Edwards, J. (2014, April 11). Most people on Twitter don`t actually tweet. Business Insider. Retrieved from http://www.businessinsider.com/twitter-user-statistics-2014-4
Facebook and Policy (2013). About. Facebook. Retrieved from https://www.facebook.com/fbprivacy/info
Facebook, Inc. (2013, November 1). Form 10-Q for FACEBOOK INC. Yahoo! Finance. Retrieved from http://biz.yahoo.com/e/131101/fb10-q.html
Fogel, J., & Nehmad, E. (2009). Internet social network communities: Risk taking, trust and privacy concerns. Computers in Human Behavior, 25, 153–160.
Garside, J. (2014, May 22). Facebook bows to pressure on privacy settings for new users. The Guardian. Retrieved from http://www.theguardian.com/technology/2014/may/22/facebook-privacy-settings-changes-users
Gibbs, J., & Cho, S. (2010). A cross-cultural investigation of privacy management in Facebook and Cyworld. Conference Papers -- International Communication Association.
Goel, V. (2014, April 30). Facebook to let users limit data revealed by log-ins. The New York Times. Retrieved from http://www.nytimes.com/2014/05/01/technology/facebook-to-let-users-limit-data-revealed-by-log-ins.html?_r=0
Gross, R., & Acquisti, A. (2005). Information revelation and privacy in online social networks. ACM Workshop on Privacy in the Electronic Society, Alexandria, VA.
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