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題名 A performance evaluation model for governmental conflict management organizations – A study of labor management departments
作者 Shen, Chyi;Huang, Ching-Yuan.;Chu, Pin-Yu
貢獻者 公行系
關鍵詞 industrial disputes; performance indicators; social judgement theory; stakeholders; conflict management; labour management; Taiwan.
日期 2003
上傳時間 17-Dec-2014 11:00:06 (UTC+8)
摘要 There has been a drastic increase in labour-management disputes over the past decade, with a serious impact on Taiwanese society, and they must be resolved more effectively. Traditional approaches to resolving labour disputes, such as legislation, have certain limitations and drawbacks. In an effort to provide alternative means for resolving labour disputes in a peaceful manner, the Taiwanese Government has established a series of mechanisms, including mediation, arbitration, etc., and has outlined procedures for settlement. Although the method of mediation has been demonstrated to be a useful approach to resolving labour-management disputes, it has not been successful in Taiwan because the mediation Committees are not perceived by all parties to be neutral. This study employs Social Judgement Theory to analyse the cognitive differences between different stakeholders existing in the context of a government-assisted labour management system.
關聯 International Journal of Management and Decision Making, 4(4), 312-336
資料類型 article
DOI http://dx.doi.org/10.1504/IJMDM.2003.003997
dc.contributor 公行系en_US
dc.creator (作者) Shen, Chyi;Huang, Ching-Yuan.;Chu, Pin-Yuen_US
dc.date (日期) 2003en_US
dc.date.accessioned 17-Dec-2014 11:00:06 (UTC+8)-
dc.date.available 17-Dec-2014 11:00:06 (UTC+8)-
dc.date.issued (上傳時間) 17-Dec-2014 11:00:06 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/72129-
dc.description.abstract (摘要) There has been a drastic increase in labour-management disputes over the past decade, with a serious impact on Taiwanese society, and they must be resolved more effectively. Traditional approaches to resolving labour disputes, such as legislation, have certain limitations and drawbacks. In an effort to provide alternative means for resolving labour disputes in a peaceful manner, the Taiwanese Government has established a series of mechanisms, including mediation, arbitration, etc., and has outlined procedures for settlement. Although the method of mediation has been demonstrated to be a useful approach to resolving labour-management disputes, it has not been successful in Taiwan because the mediation Committees are not perceived by all parties to be neutral. This study employs Social Judgement Theory to analyse the cognitive differences between different stakeholders existing in the context of a government-assisted labour management system.en_US
dc.format.extent 121 bytes-
dc.format.mimetype text/html-
dc.language.iso en_US-
dc.relation (關聯) International Journal of Management and Decision Making, 4(4), 312-336en_US
dc.subject (關鍵詞) industrial disputes; performance indicators; social judgement theory; stakeholders; conflict management; labour management; Taiwan.en_US
dc.title (題名) A performance evaluation model for governmental conflict management organizations – A study of labor management departmentsen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1504/IJMDM.2003.003997en_US
dc.doi.uri (DOI) http://dx.doi.org/10.1504/IJMDM.2003.003997 en_US