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題名 Internal marketing organizational culture job satisfaction and organisational performance in non-life insurance
作者 Shiu, Yung-Ming
許永明;Yu, Tsu-Wei
貢獻者 風管系
日期 2010-06
上傳時間 7-Jan-2015 16:55:05 (UTC+8)
摘要 The concept of internal marketing employed in the service sector is crucial to excellent service provision and successful external marketing. This study conducts an empirical investigation into the non-life insurance industry in Taiwan, exploring the correlation between internal marketing, organisational culture, job satisfaction, and organisational performance in Taiwan. Results show significant correlations among internal marketing, organisational culture, job satisfaction, and performance of non-life insurers. These findings can provide a basis for future studies of related topics as well as a solid reference for business owners and managers in the non-life insurance sector. 
關聯 Service Industries Journal,30(6),793-809
資料類型 article
dc.contributor 風管系
dc.creator (作者) Shiu, Yung-Ming
dc.creator (作者) 許永明;Yu, Tsu-Weizh_TW
dc.date (日期) 2010-06
dc.date.accessioned 7-Jan-2015 16:55:05 (UTC+8)-
dc.date.available 7-Jan-2015 16:55:05 (UTC+8)-
dc.date.issued (上傳時間) 7-Jan-2015 16:55:05 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/72650-
dc.description.abstract (摘要) The concept of internal marketing employed in the service sector is crucial to excellent service provision and successful external marketing. This study conducts an empirical investigation into the non-life insurance industry in Taiwan, exploring the correlation between internal marketing, organisational culture, job satisfaction, and organisational performance in Taiwan. Results show significant correlations among internal marketing, organisational culture, job satisfaction, and performance of non-life insurers. These findings can provide a basis for future studies of related topics as well as a solid reference for business owners and managers in the non-life insurance sector. 
dc.format.extent 148369 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Service Industries Journal,30(6),793-809
dc.title (題名) Internal marketing organizational culture job satisfaction and organisational performance in non-life insurance
dc.type (資料類型) articleen