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題名 ERP使用及未來發展之研究-以臺灣企業為例
A Study of Current and Future Use of ERP Systems in Taiwan作者 吳心宜
Wu, Virginia貢獻者 尚孝純
Shang, Shari
吳心宜
Wu, Virginia關鍵詞 企業資源規劃系統
雲端企業資源規劃系統
企業資源規劃系統效益
ERP
Cloud ERP
ERP benefits日期 2014 上傳時間 2-三月-2015 10:11:49 (UTC+8) 摘要 ERP使用及未來發展之研究-以臺灣企業為例
This study tries to understand current impacts and future use of ERP systems in Taiwan. Data about ERP use are collected from top 500 enterprises in Taiwan. Five dimensions of ERP benefits are applied to analyze the ERP effects after years of implementation. The five dimensions are: operational benefits, managerial benefits, strategic benefits, IT infrastructure benefits and organizational benefits. The analyzed results reveal the continuous benefits in the five dimensions. The results also show that benefits of different dimensions have different growing patterns during years of adoption. In the meantime, with the evolvement of cloud services, Cloud ERP has also turned a new page in the industry. This study provides additional data about enterprises’ intention of moving up to Cloud ERP services. It also sheds the light on reasons and concerns about Cloud ERP adoption.
1. Chapter 1: Introduction 1 1.1. ERP Use and Trend of ERP systems 1 1.2. Research Objectives: 4 1.3. Research Process 4 2. Chapter 2: Literature Review 7 2.1. ERP features 7 2.2. ERP Development and Use 10 2.3. ERP Impacts 12 2.4. Cloud ERP 21 3. Chapter 3: Methodology 24 3.1. Research Design 24 3.2. Data Collection 24 3.3. Data Analysis 25 4. Chapter 4: Analysis of Survey Results 26 4.1. Background Analysis: 26 4.2. The Current Use of ERP Systems 30 4.3. The Benefits After Years of Implementation: 32 4.4. The Analysis of ERP Benefits 44 4.5. Perceptions of Cloud ERP： 47 4.6. The Benefit Development Path of ERP systems 50 5. Chapter 5: Conclusion 55 5.1. Summary of Findings 55 5.2. Industry Implications 56 5.3. Limitations and Contributions of This Study 57 6. References: 59 7. Appendix 62參考文獻 Alan R. Peslak, Girish H. Subramanian, George E. Clayton (2007-2008) The phases of ERP software Implementation and Maintenance: A Model For Prediction Preferred ERP USE 25 Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 1-2 Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 6-7 Benefits of ERP systems 1005-1007 Carl Dahlen& Hohan Elfsson (1999) An analysis of the current and future ERP market-with focus on Sweden 5-6 Davenport, T. (1998) Putting the Enterprises into Enterprise System. Harvard Business Review , July- August , P1.-11 Jennifer Lonoff Schiff (2013) 11 Tips for Deploying ERP Applications http://www.cio.com/article/2385839/enterprise-software/11-tips-for-deploying-erp-applications.html Jeanne W. Ross, Michael R Vitale (2000) The ERP Revolution: Surviving vs. Thriving 233-241 John E. Van Decker (2013) CFOs’ Top Imperatives From the 2013 Gartner FEI CFO Technology Study Jiaqi Duan, Parwiz Faker, Alexander Fesak, Tim Stuart (2012) Benefits and drawbacks of cloud-based versus traditional ERP systems 2-8 Leon(2007) ERP Demystified 452 Louis Columbus, “Gartner’s ERP Market Share Updated Shows The Future of Cloud ERP Is Now”, (2014) http://www.forbes.com/sites/louiscolumbus/2014/05/12/gartners-erp-market-share-update-shows-the-future-of-cloud-erp-is-now/ Li-Ling Hsu, Chih-Jou Chen, Hao-Huei Chen (2013) A Research on Service Quality& Continuous Usage Intention of Cloud ERP systems 197 Miller, B. “What is ERP” CIO, (2003) http://www2.cio.com/analyst/report2003.html(accessed 3rd January, 2005) Murat Azaltum, Irem Batibay, Ikker Calayglu, Huseyin Mert, Hakan Tastan (2013) Journal of Modern Accounting and Auditing. 3 Shari Shang & Peter B Seddon (2002) Assessing and managinf the benefits of enterprises systems: the business manager’s perspective 275-279 Steven Miranda (2013) ERP in the Cloud: CFOs See the Value of Running Enterprise Applications as a Service. 65 Sutherland, Tracey (2003) The ABCs of ERP 7 http://www.cio.com/research/erp/edit/erpbasics.html Shi-Ming, Huang; Yu- Chung Hung; Chen, Houn-Gee; Cheng Yuan, Ku (2004) The Journal of Computer Information Systems 101-110 Simon, Alan; Schoeman, Peter; Sohal, Amrik S (2010) Prioritised best practices in a ratified consulting services maturity model for ERP consulting 100-124 Sri Prakash, Technology Risk Management Consultant, E-Com Canada Inc. (2011) Risk Management in Cloud Computing http://www.cio.com/article/2409109/cloud-computing/risk-management-in-cloud-computing.html Ting-Sheng Weng & Chin-Ju Liu(2013) An Empirical Study on the Benefit Analysis of Enterprises across the Strait Using ERP systems 37-38 Thomas Wailgum (2009) The Future of ERP, Part Ⅱ http://www.cio.com/article/508023/The_Future_of_ERP_Part_II?page=1&taxonomyId=3000 Wen-Hsien Tsai, Der chao Chen, Ya-Fen Lee, Sin-Jin Lin, Yao-Chung Chang, Hsiu-Li Lee(2013) Evolution of ERP systems Implementation in Taiwan- Four Survey in Ten Years 170-174 Zafiropoulos, Ioannis; Metaxiotis, Kostas; Askounis, Dimitris (2005) Information Management & Computer Security 212-234 Zoe Diamadi, Abhijit Dubey, Darren Pleasance, Ashish Vora, (2011) Winning in the SMB Cloud: Charting a path to success. 2-3 描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
101933002
103資料來源 http://thesis.lib.nccu.edu.tw/record/#G0101933002 資料類型 thesis dc.contributor.advisor 尚孝純 zh_TW dc.contributor.advisor Shang, Shari en_US dc.contributor.author (作者) 吳心宜 zh_TW dc.contributor.author (作者) Wu, Virginia en_US dc.creator (作者) 吳心宜 zh_TW dc.creator (作者) Wu, Virginia en_US dc.date (日期) 2014 en_US dc.date.accessioned 2-三月-2015 10:11:49 (UTC+8) - dc.date.available 2-三月-2015 10:11:49 (UTC+8) - dc.date.issued (上傳時間) 2-三月-2015 10:11:49 (UTC+8) - dc.identifier (其他 識別碼) G0101933002 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/73562 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 國際經營管理英語碩士學位學程(IMBA) zh_TW dc.description (描述) 101933002 zh_TW dc.description (描述) 103 zh_TW dc.description.abstract (摘要) ERP使用及未來發展之研究-以臺灣企業為例 zh_TW dc.description.abstract (摘要) This study tries to understand current impacts and future use of ERP systems in Taiwan. Data about ERP use are collected from top 500 enterprises in Taiwan. Five dimensions of ERP benefits are applied to analyze the ERP effects after years of implementation. The five dimensions are: operational benefits, managerial benefits, strategic benefits, IT infrastructure benefits and organizational benefits. The analyzed results reveal the continuous benefits in the five dimensions. The results also show that benefits of different dimensions have different growing patterns during years of adoption. In the meantime, with the evolvement of cloud services, Cloud ERP has also turned a new page in the industry. This study provides additional data about enterprises’ intention of moving up to Cloud ERP services. It also sheds the light on reasons and concerns about Cloud ERP adoption. en_US dc.description.abstract (摘要) 1. Chapter 1: Introduction 1 1.1. ERP Use and Trend of ERP systems 1 1.2. Research Objectives: 4 1.3. Research Process 4 2. Chapter 2: Literature Review 7 2.1. ERP features 7 2.2. ERP Development and Use 10 2.3. ERP Impacts 12 2.4. Cloud ERP 21 3. Chapter 3: Methodology 24 3.1. Research Design 24 3.2. Data Collection 24 3.3. Data Analysis 25 4. Chapter 4: Analysis of Survey Results 26 4.1. Background Analysis: 26 4.2. The Current Use of ERP Systems 30 4.3. The Benefits After Years of Implementation: 32 4.4. The Analysis of ERP Benefits 44 4.5. Perceptions of Cloud ERP： 47 4.6. The Benefit Development Path of ERP systems 50 5. Chapter 5: Conclusion 55 5.1. Summary of Findings 55 5.2. Industry Implications 56 5.3. Limitations and Contributions of This Study 57 6. References: 59 7. Appendix 62 - dc.description.tableofcontents 1. Chapter 1: Introduction 1 1.1. ERP Use and Trend of ERP systems 1 1.2. Research Objectives: 4 1.3. Research Process 4 2. Chapter 2: Literature Review 7 2.1. ERP features 7 2.2. ERP Development and Use 10 2.3. ERP Impacts 12 2.4. Cloud ERP 21 3. Chapter 3: Methodology 24 3.1. Research Design 24 3.2. Data Collection 24 3.3. Data Analysis 25 4. Chapter 4: Analysis of Survey Results 26 4.1. Background Analysis: 26 4.2. The Current Use of ERP Systems 30 4.3. The Benefits After Years of Implementation: 32 4.4. The Analysis of ERP Benefits 44 4.5. Perceptions of Cloud ERP： 47 4.6. The Benefit Development Path of ERP systems 50 5. Chapter 5: Conclusion 55 5.1. Summary of Findings 55 5.2. Industry Implications 56 5.3. Limitations and Contributions of This Study 57 6. References: 59 7. Appendix 62 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0101933002 en_US dc.subject (關鍵詞) 企業資源規劃系統 zh_TW dc.subject (關鍵詞) 雲端企業資源規劃系統 zh_TW dc.subject (關鍵詞) 企業資源規劃系統效益 zh_TW dc.subject (關鍵詞) ERP en_US dc.subject (關鍵詞) Cloud ERP en_US dc.subject (關鍵詞) ERP benefits en_US dc.title (題名) ERP使用及未來發展之研究-以臺灣企業為例 zh_TW dc.title (題名) A Study of Current and Future Use of ERP Systems in Taiwan en_US dc.type (資料類型) thesis en dc.relation.reference (參考文獻) Alan R. Peslak, Girish H. Subramanian, George E. Clayton (2007-2008) The phases of ERP software Implementation and Maintenance: A Model For Prediction Preferred ERP USE 25 Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 1-2 Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 6-7 Benefits of ERP systems 1005-1007 Carl Dahlen& Hohan Elfsson (1999) An analysis of the current and future ERP market-with focus on Sweden 5-6 Davenport, T. (1998) Putting the Enterprises into Enterprise System. Harvard Business Review , July- August , P1.-11 Jennifer Lonoff Schiff (2013) 11 Tips for Deploying ERP Applications http://www.cio.com/article/2385839/enterprise-software/11-tips-for-deploying-erp-applications.html Jeanne W. Ross, Michael R Vitale (2000) The ERP Revolution: Surviving vs. Thriving 233-241 John E. Van Decker (2013) CFOs’ Top Imperatives From the 2013 Gartner FEI CFO Technology Study Jiaqi Duan, Parwiz Faker, Alexander Fesak, Tim Stuart (2012) Benefits and drawbacks of cloud-based versus traditional ERP systems 2-8 Leon(2007) ERP Demystified 452 Louis Columbus, “Gartner’s ERP Market Share Updated Shows The Future of Cloud ERP Is Now”, (2014) http://www.forbes.com/sites/louiscolumbus/2014/05/12/gartners-erp-market-share-update-shows-the-future-of-cloud-erp-is-now/ Li-Ling Hsu, Chih-Jou Chen, Hao-Huei Chen (2013) A Research on Service Quality& Continuous Usage Intention of Cloud ERP systems 197 Miller, B. “What is ERP” CIO, (2003) http://www2.cio.com/analyst/report2003.html(accessed 3rd January, 2005) Murat Azaltum, Irem Batibay, Ikker Calayglu, Huseyin Mert, Hakan Tastan (2013) Journal of Modern Accounting and Auditing. 3 Shari Shang & Peter B Seddon (2002) Assessing and managinf the benefits of enterprises systems: the business manager’s perspective 275-279 Steven Miranda (2013) ERP in the Cloud: CFOs See the Value of Running Enterprise Applications as a Service. 65 Sutherland, Tracey (2003) The ABCs of ERP 7 http://www.cio.com/research/erp/edit/erpbasics.html Shi-Ming, Huang; Yu- Chung Hung; Chen, Houn-Gee; Cheng Yuan, Ku (2004) The Journal of Computer Information Systems 101-110 Simon, Alan; Schoeman, Peter; Sohal, Amrik S (2010) Prioritised best practices in a ratified consulting services maturity model for ERP consulting 100-124 Sri Prakash, Technology Risk Management Consultant, E-Com Canada Inc. (2011) Risk Management in Cloud Computing http://www.cio.com/article/2409109/cloud-computing/risk-management-in-cloud-computing.html Ting-Sheng Weng & Chin-Ju Liu(2013) An Empirical Study on the Benefit Analysis of Enterprises across the Strait Using ERP systems 37-38 Thomas Wailgum (2009) The Future of ERP, Part Ⅱ http://www.cio.com/article/508023/The_Future_of_ERP_Part_II?page=1&taxonomyId=3000 Wen-Hsien Tsai, Der chao Chen, Ya-Fen Lee, Sin-Jin Lin, Yao-Chung Chang, Hsiu-Li Lee(2013) Evolution of ERP systems Implementation in Taiwan- Four Survey in Ten Years 170-174 Zafiropoulos, Ioannis; Metaxiotis, Kostas; Askounis, Dimitris (2005) Information Management & Computer Security 212-234 Zoe Diamadi, Abhijit Dubey, Darren Pleasance, Ashish Vora, (2011) Winning in the SMB Cloud: Charting a path to success. 2-3 zh_TW
