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題名 ERP使用及未來發展之研究-以臺灣企業為例
A Study of Current and Future Use of ERP Systems in Taiwan
作者 吳心宜
Wu, Virginia
貢獻者 尚孝純
Shang, Shari
吳心宜
Wu, Virginia
關鍵詞 企業資源規劃系統
雲端企業資源規劃系統
企業資源規劃系統效益
ERP
Cloud ERP
ERP benefits
日期 2014
上傳時間 2-Mar-2015 10:11:49 (UTC+8)
摘要 ERP使用及未來發展之研究-以臺灣企業為例
This study tries to understand current impacts and future use of ERP systems in Taiwan. Data about ERP use are collected from top 500 enterprises in Taiwan. Five dimensions of ERP benefits are applied to analyze the ERP effects after years of implementation. The five dimensions are: operational benefits, managerial benefits, strategic benefits, IT infrastructure benefits and organizational benefits. The analyzed results reveal the continuous benefits in the five dimensions. The results also show that benefits of different dimensions have different growing patterns during years of adoption. In the meantime, with the evolvement of cloud services, Cloud ERP has also turned a new page in the industry. This study provides additional data about enterprises’ intention of moving up to Cloud ERP services. It also sheds the light on reasons and concerns about Cloud ERP adoption.
1. Chapter 1: Introduction 1
     1.1. ERP Use and Trend of ERP systems 1
     1.2. Research Objectives: 4
     1.3. Research Process 4
     2. Chapter 2: Literature Review 7
     2.1. ERP features 7
     2.2. ERP Development and Use 10
     2.3. ERP Impacts 12
     2.4. Cloud ERP 21
     3. Chapter 3: Methodology 24
     3.1. Research Design 24
     3.2. Data Collection 24
     3.3. Data Analysis 25
     4. Chapter 4: Analysis of Survey Results 26
     4.1. Background Analysis: 26
     4.2. The Current Use of ERP Systems 30
     4.3. The Benefits After Years of Implementation: 32
     4.4. The Analysis of ERP Benefits 44
     4.5. Perceptions of Cloud ERP: 47
     4.6. The Benefit Development Path of ERP systems 50
     5. Chapter 5: Conclusion 55
     5.1. Summary of Findings 55
     5.2. Industry Implications 56
     5.3. Limitations and Contributions of This Study 57
     6. References: 59
     7. Appendix 62
參考文獻 Alan R. Peslak, Girish H. Subramanian, George E. Clayton (2007-2008) The phases of ERP
      software Implementation and Maintenance: A Model For Prediction Preferred ERP USE 25
     Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 1-2
     Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 6-7
     Benefits of ERP systems 1005-1007
     Carl Dahlen& Hohan Elfsson (1999) An analysis of the current and future ERP market-with
      focus on Sweden 5-6
     Davenport, T. (1998) Putting the Enterprises into Enterprise System. Harvard Business Review , July- August , P1.-11
     Jennifer Lonoff Schiff (2013) 11 Tips for Deploying ERP Applications http://www.cio.com/article/2385839/enterprise-software/11-tips-for-deploying-erp-applications.html
     Jeanne W. Ross, Michael R Vitale (2000) The ERP Revolution: Surviving vs. Thriving 233-241
     John E. Van Decker (2013) CFOs’ Top Imperatives From the 2013 Gartner FEI CFO
      Technology Study
     Jiaqi Duan, Parwiz Faker, Alexander Fesak, Tim Stuart (2012) Benefits and drawbacks of
      cloud-based versus traditional ERP systems 2-8
     Leon(2007) ERP Demystified 452
     Louis Columbus, “Gartner’s ERP Market Share Updated Shows The Future of Cloud ERP Is
      Now”, (2014) http://www.forbes.com/sites/louiscolumbus/2014/05/12/gartners-erp-market-share-update-shows-the-future-of-cloud-erp-is-now/
     Li-Ling Hsu, Chih-Jou Chen, Hao-Huei Chen (2013) A Research on Service Quality&
      Continuous Usage Intention of Cloud ERP systems 197
     Miller, B. “What is ERP” CIO, (2003) http://www2.cio.com/analyst/report2003.html(accessed
      3rd January, 2005)
     Murat Azaltum, Irem Batibay, Ikker Calayglu, Huseyin Mert, Hakan Tastan (2013) Journal of
      Modern Accounting and Auditing. 3
     Shari Shang & Peter B Seddon (2002) Assessing and managinf the benefits of enterprises
      systems: the business manager’s perspective 275-279
     Steven Miranda (2013) ERP in the Cloud: CFOs See the Value of Running Enterprise
      Applications as a Service. 65
     Sutherland, Tracey (2003) The ABCs of ERP 7
      http://www.cio.com/research/erp/edit/erpbasics.html
     Shi-Ming, Huang; Yu- Chung Hung; Chen, Houn-Gee; Cheng Yuan, Ku (2004) The Journal of
      Computer Information Systems 101-110
     Simon, Alan; Schoeman, Peter; Sohal, Amrik S (2010) Prioritised best practices in a ratified
      consulting services maturity model for ERP consulting 100-124
     Sri Prakash, Technology Risk Management Consultant, E-Com Canada Inc. (2011) Risk
      Management in Cloud Computing
     http://www.cio.com/article/2409109/cloud-computing/risk-management-in-cloud-computing.html
     Ting-Sheng Weng & Chin-Ju Liu(2013) An Empirical Study on the Benefit Analysis of
      Enterprises across the Strait Using ERP systems 37-38
     Thomas Wailgum (2009) The Future of ERP, Part Ⅱ
     http://www.cio.com/article/508023/The_Future_of_ERP_Part_II?page=1&taxonomyId=3000
     Wen-Hsien Tsai, Der chao Chen, Ya-Fen Lee, Sin-Jin Lin, Yao-Chung Chang, Hsiu-Li
      Lee(2013) Evolution of ERP systems Implementation in Taiwan- Four Survey in Ten Years
      170-174
     Zafiropoulos, Ioannis; Metaxiotis, Kostas; Askounis, Dimitris (2005) Information
      Management & Computer Security 212-234
     Zoe Diamadi, Abhijit Dubey, Darren Pleasance, Ashish Vora, (2011) Winning in the SMB
      Cloud: Charting a path to success. 2-3
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
101933002
103
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0101933002
資料類型 thesis
dc.contributor.advisor 尚孝純zh_TW
dc.contributor.advisor Shang, Sharien_US
dc.contributor.author (Authors) 吳心宜zh_TW
dc.contributor.author (Authors) Wu, Virginiaen_US
dc.creator (作者) 吳心宜zh_TW
dc.creator (作者) Wu, Virginiaen_US
dc.date (日期) 2014en_US
dc.date.accessioned 2-Mar-2015 10:11:49 (UTC+8)-
dc.date.available 2-Mar-2015 10:11:49 (UTC+8)-
dc.date.issued (上傳時間) 2-Mar-2015 10:11:49 (UTC+8)-
dc.identifier (Other Identifiers) G0101933002en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/73562-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 101933002zh_TW
dc.description (描述) 103zh_TW
dc.description.abstract (摘要) ERP使用及未來發展之研究-以臺灣企業為例zh_TW
dc.description.abstract (摘要) This study tries to understand current impacts and future use of ERP systems in Taiwan. Data about ERP use are collected from top 500 enterprises in Taiwan. Five dimensions of ERP benefits are applied to analyze the ERP effects after years of implementation. The five dimensions are: operational benefits, managerial benefits, strategic benefits, IT infrastructure benefits and organizational benefits. The analyzed results reveal the continuous benefits in the five dimensions. The results also show that benefits of different dimensions have different growing patterns during years of adoption. In the meantime, with the evolvement of cloud services, Cloud ERP has also turned a new page in the industry. This study provides additional data about enterprises’ intention of moving up to Cloud ERP services. It also sheds the light on reasons and concerns about Cloud ERP adoption.en_US
dc.description.abstract (摘要) 1. Chapter 1: Introduction 1
     1.1. ERP Use and Trend of ERP systems 1
     1.2. Research Objectives: 4
     1.3. Research Process 4
     2. Chapter 2: Literature Review 7
     2.1. ERP features 7
     2.2. ERP Development and Use 10
     2.3. ERP Impacts 12
     2.4. Cloud ERP 21
     3. Chapter 3: Methodology 24
     3.1. Research Design 24
     3.2. Data Collection 24
     3.3. Data Analysis 25
     4. Chapter 4: Analysis of Survey Results 26
     4.1. Background Analysis: 26
     4.2. The Current Use of ERP Systems 30
     4.3. The Benefits After Years of Implementation: 32
     4.4. The Analysis of ERP Benefits 44
     4.5. Perceptions of Cloud ERP: 47
     4.6. The Benefit Development Path of ERP systems 50
     5. Chapter 5: Conclusion 55
     5.1. Summary of Findings 55
     5.2. Industry Implications 56
     5.3. Limitations and Contributions of This Study 57
     6. References: 59
     7. Appendix 62
-
dc.description.tableofcontents 1. Chapter 1: Introduction 1
     1.1. ERP Use and Trend of ERP systems 1
     1.2. Research Objectives: 4
     1.3. Research Process 4
     2. Chapter 2: Literature Review 7
     2.1. ERP features 7
     2.2. ERP Development and Use 10
     2.3. ERP Impacts 12
     2.4. Cloud ERP 21
     3. Chapter 3: Methodology 24
     3.1. Research Design 24
     3.2. Data Collection 24
     3.3. Data Analysis 25
     4. Chapter 4: Analysis of Survey Results 26
     4.1. Background Analysis: 26
     4.2. The Current Use of ERP Systems 30
     4.3. The Benefits After Years of Implementation: 32
     4.4. The Analysis of ERP Benefits 44
     4.5. Perceptions of Cloud ERP: 47
     4.6. The Benefit Development Path of ERP systems 50
     5. Chapter 5: Conclusion 55
     5.1. Summary of Findings 55
     5.2. Industry Implications 56
     5.3. Limitations and Contributions of This Study 57
     6. References: 59
     7. Appendix 62
zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0101933002en_US
dc.subject (關鍵詞) 企業資源規劃系統zh_TW
dc.subject (關鍵詞) 雲端企業資源規劃系統zh_TW
dc.subject (關鍵詞) 企業資源規劃系統效益zh_TW
dc.subject (關鍵詞) ERPen_US
dc.subject (關鍵詞) Cloud ERPen_US
dc.subject (關鍵詞) ERP benefitsen_US
dc.title (題名) ERP使用及未來發展之研究-以臺灣企業為例zh_TW
dc.title (題名) A Study of Current and Future Use of ERP Systems in Taiwanen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Alan R. Peslak, Girish H. Subramanian, George E. Clayton (2007-2008) The phases of ERP
      software Implementation and Maintenance: A Model For Prediction Preferred ERP USE 25
     Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 1-2
     Ahmed A. Elragal and Ayman M. AL-Serafi(2011 ) The effect of ERP systems Implementation on Business Performance: An Exploratory Case-Study 6-7
     Benefits of ERP systems 1005-1007
     Carl Dahlen& Hohan Elfsson (1999) An analysis of the current and future ERP market-with
      focus on Sweden 5-6
     Davenport, T. (1998) Putting the Enterprises into Enterprise System. Harvard Business Review , July- August , P1.-11
     Jennifer Lonoff Schiff (2013) 11 Tips for Deploying ERP Applications http://www.cio.com/article/2385839/enterprise-software/11-tips-for-deploying-erp-applications.html
     Jeanne W. Ross, Michael R Vitale (2000) The ERP Revolution: Surviving vs. Thriving 233-241
     John E. Van Decker (2013) CFOs’ Top Imperatives From the 2013 Gartner FEI CFO
      Technology Study
     Jiaqi Duan, Parwiz Faker, Alexander Fesak, Tim Stuart (2012) Benefits and drawbacks of
      cloud-based versus traditional ERP systems 2-8
     Leon(2007) ERP Demystified 452
     Louis Columbus, “Gartner’s ERP Market Share Updated Shows The Future of Cloud ERP Is
      Now”, (2014) http://www.forbes.com/sites/louiscolumbus/2014/05/12/gartners-erp-market-share-update-shows-the-future-of-cloud-erp-is-now/
     Li-Ling Hsu, Chih-Jou Chen, Hao-Huei Chen (2013) A Research on Service Quality&
      Continuous Usage Intention of Cloud ERP systems 197
     Miller, B. “What is ERP” CIO, (2003) http://www2.cio.com/analyst/report2003.html(accessed
      3rd January, 2005)
     Murat Azaltum, Irem Batibay, Ikker Calayglu, Huseyin Mert, Hakan Tastan (2013) Journal of
      Modern Accounting and Auditing. 3
     Shari Shang & Peter B Seddon (2002) Assessing and managinf the benefits of enterprises
      systems: the business manager’s perspective 275-279
     Steven Miranda (2013) ERP in the Cloud: CFOs See the Value of Running Enterprise
      Applications as a Service. 65
     Sutherland, Tracey (2003) The ABCs of ERP 7
      http://www.cio.com/research/erp/edit/erpbasics.html
     Shi-Ming, Huang; Yu- Chung Hung; Chen, Houn-Gee; Cheng Yuan, Ku (2004) The Journal of
      Computer Information Systems 101-110
     Simon, Alan; Schoeman, Peter; Sohal, Amrik S (2010) Prioritised best practices in a ratified
      consulting services maturity model for ERP consulting 100-124
     Sri Prakash, Technology Risk Management Consultant, E-Com Canada Inc. (2011) Risk
      Management in Cloud Computing
     http://www.cio.com/article/2409109/cloud-computing/risk-management-in-cloud-computing.html
     Ting-Sheng Weng & Chin-Ju Liu(2013) An Empirical Study on the Benefit Analysis of
      Enterprises across the Strait Using ERP systems 37-38
     Thomas Wailgum (2009) The Future of ERP, Part Ⅱ
     http://www.cio.com/article/508023/The_Future_of_ERP_Part_II?page=1&taxonomyId=3000
     Wen-Hsien Tsai, Der chao Chen, Ya-Fen Lee, Sin-Jin Lin, Yao-Chung Chang, Hsiu-Li
      Lee(2013) Evolution of ERP systems Implementation in Taiwan- Four Survey in Ten Years
      170-174
     Zafiropoulos, Ioannis; Metaxiotis, Kostas; Askounis, Dimitris (2005) Information
      Management & Computer Security 212-234
     Zoe Diamadi, Abhijit Dubey, Darren Pleasance, Ashish Vora, (2011) Winning in the SMB
      Cloud: Charting a path to success. 2-3
zh_TW