| dc.contributor | 資管系 | |
| dc.creator (作者) | 管郁君 | zh_TW |
| dc.creator (作者) | Huang, Eugenia Y.;Lin, Sheng Wei | |
| dc.date (日期) | 2009-12 | |
| dc.date.accessioned | 5-Mar-2015 14:59:09 (UTC+8) | - |
| dc.date.available | 5-Mar-2015 14:59:09 (UTC+8) | - |
| dc.date.issued (上傳時間) | 5-Mar-2015 14:59:09 (UTC+8) | - |
| dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/73677 | - |
| dc.description.abstract (摘要) | This study investigates the e-mail usage behavior of knowledge workers through an in-depth literature review and a focus group discussion. It finds that people are ruled by e-mail, but think otherwise. In daily usage, many of the weaknesses of e-mail are converted into strengths, and having an information system background does not necessarily lead to sophistication in using e-mail tools. Further, users regard e-mail as a print medium rather than an interactive medium, and it has to a great extent replaced face-to-face communication in the workplace. E-mail users use the medium`s carbon copy and forwarding features habitually and not out of necessity, and they do not usually handle work-related and personal e-mail messages separately. Finally, users seek opportunities to learn about e-mail functionality out of convenience, but these are not attained with ease. A contrast between these findings and conventional wisdom is drawn. | |
| dc.format.extent | 160525 bytes | - |
| dc.format.mimetype | application/pdf | - |
| dc.relation (關聯) | Journal of Computer Information Systems,50(1),65-73 | |
| dc.title (題名) | DO KNOWLEDGE WORKERS USE E-MAIL WISELY? | |
| dc.type (資料類型) | article | en |
