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題名 Comparison of Students’ Satisfaction and Dissatisfaction Factors in Different Classroom Types in Higher Education
作者 傅豐玲
Fu, Fong-Ling
貢獻者 資管系
關鍵詞 Blended education; Dramaturgical model; Satisfaction factor; Webbased leaning
日期 2010-08
上傳時間 16-Apr-2015 15:58:10 (UTC+8)
摘要 Effective classroom learning requires a good learning environment integrated with quality teaching, quality course content, and a collaborative approach towards learning. This study sets out to examine the drivers of student satisfaction and dissatisfaction in the three classroom settings common to higher education: face-to-face, Web-based, and blended classrooms. The Critical Incident Technique was used to collect data and to form categories of satisfaction and dissatisfaction factors. The results indicate that student satisfaction/dissatisfaction factors change in different classrooms. In face-to-face classrooms, the instructor’s teaching ability and level of enthusiasm are the most critical factors. On the other hand, availability of the online learning system turned out to be the most critical factor in both Web-based and blended learning contexts. The mix of different interaction types makes the blended classroom popular with students. Regardless of classroom environment, a collaborative learning style remains a key factor in achieving students’ satisfaction, which leads to better learning performance.
關聯 Hybrid Learning and Education Lecture Notes in Computer Science,6248,415-426
資料類型 article
dc.contributor 資管系
dc.creator (作者) 傅豐玲zh_TW
dc.creator (作者) Fu, Fong-Ling
dc.date (日期) 2010-08
dc.date.accessioned 16-Apr-2015 15:58:10 (UTC+8)-
dc.date.available 16-Apr-2015 15:58:10 (UTC+8)-
dc.date.issued (上傳時間) 16-Apr-2015 15:58:10 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/74611-
dc.description.abstract (摘要) Effective classroom learning requires a good learning environment integrated with quality teaching, quality course content, and a collaborative approach towards learning. This study sets out to examine the drivers of student satisfaction and dissatisfaction in the three classroom settings common to higher education: face-to-face, Web-based, and blended classrooms. The Critical Incident Technique was used to collect data and to form categories of satisfaction and dissatisfaction factors. The results indicate that student satisfaction/dissatisfaction factors change in different classrooms. In face-to-face classrooms, the instructor’s teaching ability and level of enthusiasm are the most critical factors. On the other hand, availability of the online learning system turned out to be the most critical factor in both Web-based and blended learning contexts. The mix of different interaction types makes the blended classroom popular with students. Regardless of classroom environment, a collaborative learning style remains a key factor in achieving students’ satisfaction, which leads to better learning performance.
dc.format.extent 134 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Hybrid Learning and Education Lecture Notes in Computer Science,6248,415-426
dc.subject (關鍵詞) Blended education; Dramaturgical model; Satisfaction factor; Webbased leaning
dc.title (題名) Comparison of Students’ Satisfaction and Dissatisfaction Factors in Different Classroom Types in Higher Education
dc.type (資料類型) articleen