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題名 Exploring citizens` intention to use government websites in Taiwan: An empirical study
作者 Wang, H.-J,;Lo, Jin
羅晉
貢獻者 公行系
關鍵詞 Adoption intention; Behavioral intention; Citizen trust; e-Government; E-government services; Empirical studies; Facilitating conditions; Government websites; Integrated frameworks; Knowledge gaps; Perceived ease of use; Perceived usefulness; Policy makers; Positive effects; Public services; Survey data; Usage experience; Usage intention; Government data processing; Information retrieval; Information services; Integration; User interfaces; Web services; Websites
日期 2010
上傳時間 20-May-2015 17:05:44 (UTC+8)
摘要 With the global emergence of positively transforming public service delivery applying Internet operation and government websites, there has been a growing need for research on factors influencing adoption of e-government services. To fill up the existing knowledge gap in this area, this paper examines factors influencing behavioral intention and attitude toward government websites usage among citizens in Taiwan. Drawing on widely employed intention-based models and on the literature on trustworthiness factors, this paper develops an integrated framework and proposes influences positively related to the adoption intention. We examined this framework using survey data from 200 citizens with prior usage experience in Taiwan. The results show that trust of government, facilitating conditions, perceived usefulness, and perceived ease of use have significant positive effects on usage intention to e-government. The results can help the policy makers identify the factors significant for encouraging adoption of e-government services and strategic revision. Copyright 2010 ACM.
關聯 iiWAS2010 - 12th International Conference on Information Integration and Web-Based Applications and Services
資料類型 conference
DOI http://dx.doi.org/10.1145/1967486.1967567
dc.contributor 公行系
dc.creator (作者) Wang, H.-J,;Lo, Jin
dc.creator (作者) 羅晉zh_TW
dc.date (日期) 2010
dc.date.accessioned 20-May-2015 17:05:44 (UTC+8)-
dc.date.available 20-May-2015 17:05:44 (UTC+8)-
dc.date.issued (上傳時間) 20-May-2015 17:05:44 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/75200-
dc.description.abstract (摘要) With the global emergence of positively transforming public service delivery applying Internet operation and government websites, there has been a growing need for research on factors influencing adoption of e-government services. To fill up the existing knowledge gap in this area, this paper examines factors influencing behavioral intention and attitude toward government websites usage among citizens in Taiwan. Drawing on widely employed intention-based models and on the literature on trustworthiness factors, this paper develops an integrated framework and proposes influences positively related to the adoption intention. We examined this framework using survey data from 200 citizens with prior usage experience in Taiwan. The results show that trust of government, facilitating conditions, perceived usefulness, and perceived ease of use have significant positive effects on usage intention to e-government. The results can help the policy makers identify the factors significant for encouraging adoption of e-government services and strategic revision. Copyright 2010 ACM.
dc.format.extent 176 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) iiWAS2010 - 12th International Conference on Information Integration and Web-Based Applications and Services
dc.subject (關鍵詞) Adoption intention; Behavioral intention; Citizen trust; e-Government; E-government services; Empirical studies; Facilitating conditions; Government websites; Integrated frameworks; Knowledge gaps; Perceived ease of use; Perceived usefulness; Policy makers; Positive effects; Public services; Survey data; Usage experience; Usage intention; Government data processing; Information retrieval; Information services; Integration; User interfaces; Web services; Websites
dc.title (題名) Exploring citizens` intention to use government websites in Taiwan: An empirical study
dc.type (資料類型) conferenceen
dc.identifier.doi (DOI) 10.1145/1967486.1967567
dc.doi.uri (DOI) http://dx.doi.org/10.1145/1967486.1967567