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題名 How coaligned stakeholder support enhances end user`s perceived ERP performance? The pivotal role of ERP identity
作者 Tai, J.C.F.;Wang, K.;Chang, Hsin-Lu
張欣綠
貢獻者 資管系
關鍵詞 Group theory; Systems science; Is development projects; Model-based OPC; Perceived performance; Post-implementation; Social identity; Social identity theories; Stakeholder groups; Stakeholder supports; Enterprise resource planning
日期 2014-02
上傳時間 16-Jun-2015 15:55:06 (UTC+8)
摘要 Completely involving end users in ERP projects is more difficult than that in IS development projects. End users possess less cooperation motivations in ERP post-implementation when diversified stakeholder groups strengthen their perceived boundaries with other ERP team members. This study argues that end user`s social identity toward the ERP project team (i.e., end user`s ERP identity) plays a pivotal role in resolving these issues. Based on social identity theory, we posit end user`s ERP identification affects ERP use-related activities and perceived performance impact of ERP due to ingroup favoritism. According to self-categorization theory, we contend that consistent support from ERP stakeholder groups facilitates high-quality interactions and formation of shared goals between end users and other team members. This study conducted a mail survey to validate the proposed model based on responses from 175 Taiwanese companies that have implemented ERP. The results showed that all the five hypotheses received empirical support. The conclusion and implications are offered. © 2014 IEEE.
關聯 Proceedings of the Annual Hawaii International Conference on System Sciences, 2014, 論文編號 6759153, Pages 4474-4483, 47th Hawaii International Conference on System Sciences, HICSS 2014; Waikoloa, HI; United States; 6 January 2014 到 9 January 2014; 類別編號E2504; 代碼 105660
資料類型 conference
DOI http://dx.doi.org/10.1109/HICSS.2014.551
dc.contributor 資管系
dc.creator (作者) Tai, J.C.F.;Wang, K.;Chang, Hsin-Lu
dc.creator (作者) 張欣綠zh_TW
dc.date (日期) 2014-02
dc.date.accessioned 16-Jun-2015 15:55:06 (UTC+8)-
dc.date.available 16-Jun-2015 15:55:06 (UTC+8)-
dc.date.issued (上傳時間) 16-Jun-2015 15:55:06 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/75844-
dc.description.abstract (摘要) Completely involving end users in ERP projects is more difficult than that in IS development projects. End users possess less cooperation motivations in ERP post-implementation when diversified stakeholder groups strengthen their perceived boundaries with other ERP team members. This study argues that end user`s social identity toward the ERP project team (i.e., end user`s ERP identity) plays a pivotal role in resolving these issues. Based on social identity theory, we posit end user`s ERP identification affects ERP use-related activities and perceived performance impact of ERP due to ingroup favoritism. According to self-categorization theory, we contend that consistent support from ERP stakeholder groups facilitates high-quality interactions and formation of shared goals between end users and other team members. This study conducted a mail survey to validate the proposed model based on responses from 175 Taiwanese companies that have implemented ERP. The results showed that all the five hypotheses received empirical support. The conclusion and implications are offered. © 2014 IEEE.
dc.format.extent 176 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Proceedings of the Annual Hawaii International Conference on System Sciences, 2014, 論文編號 6759153, Pages 4474-4483, 47th Hawaii International Conference on System Sciences, HICSS 2014; Waikoloa, HI; United States; 6 January 2014 到 9 January 2014; 類別編號E2504; 代碼 105660
dc.subject (關鍵詞) Group theory; Systems science; Is development projects; Model-based OPC; Perceived performance; Post-implementation; Social identity; Social identity theories; Stakeholder groups; Stakeholder supports; Enterprise resource planning
dc.title (題名) How coaligned stakeholder support enhances end user`s perceived ERP performance? The pivotal role of ERP identity
dc.type (資料類型) conferenceen
dc.identifier.doi (DOI) 10.1109/HICSS.2014.551
dc.doi.uri (DOI) http://dx.doi.org/10.1109/HICSS.2014.551