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題名 The impact of experience in service virtualization on travel intention - The case of forbidden city tour
作者 Shen, Chien Li;Liang, Yen Chang;Li, Eldon Y.
梁彥璋;李有仁
貢獻者 資管所
關鍵詞 The advent of Internet and home shopping economy in the recent years has reduced the intention of people to leave home for sightseeing. This has significantly impacted the growth of physical tourism industry. This paper utilizes the virtual tour of Forbidden City to conduct a sequence of experiments in tourism experience. Before using the system, Theory of Planned Behavior and Involvement are employed to measure the intention of traveling. After then, two constructs, emotion and system, are adopted to explore how the experiential value of virtual tourism impacts the intention of travelling. The experience of tour virtualization allows customers to create unforgettable feelings in the virtual world. It can affect not only the customer`s experiential value of virtual tourism, but also intention of traveling in the future.
日期 2010
上傳時間 29-Jun-2015 17:50:36 (UTC+8)
關聯 Proceedings of the International Conference on Electronic Business (ICEB), 2010, Pages 101-110, 10th International Conference on Electronic Business - Service-Oriented E-Business, ICEB 2010; Shanghai; China; 1 December 2010 到 4 December 2010; 代碼 95368
資料類型 conference
DOI Behavior intention; Experiential value; Service experience; Virtual experience; Virtualizations; Electronic commerce; Virtual reality
dc.contributor 資管所
dc.creator (作者) Shen, Chien Li;Liang, Yen Chang;Li, Eldon Y.
dc.creator (作者) 梁彥璋;李有仁zh_TW
dc.date (日期) 2010
dc.date.accessioned 29-Jun-2015 17:50:36 (UTC+8)-
dc.date.available 29-Jun-2015 17:50:36 (UTC+8)-
dc.date.issued (上傳時間) 29-Jun-2015 17:50:36 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/76127-
dc.relation (關聯) Proceedings of the International Conference on Electronic Business (ICEB), 2010, Pages 101-110, 10th International Conference on Electronic Business - Service-Oriented E-Business, ICEB 2010; Shanghai; China; 1 December 2010 到 4 December 2010; 代碼 95368
dc.subject (關鍵詞) The advent of Internet and home shopping economy in the recent years has reduced the intention of people to leave home for sightseeing. This has significantly impacted the growth of physical tourism industry. This paper utilizes the virtual tour of Forbidden City to conduct a sequence of experiments in tourism experience. Before using the system, Theory of Planned Behavior and Involvement are employed to measure the intention of traveling. After then, two constructs, emotion and system, are adopted to explore how the experiential value of virtual tourism impacts the intention of travelling. The experience of tour virtualization allows customers to create unforgettable feelings in the virtual world. It can affect not only the customer`s experiential value of virtual tourism, but also intention of traveling in the future.
dc.title (題名) The impact of experience in service virtualization on travel intention - The case of forbidden city tour
dc.type (資料類型) conferenceen
dc.doi.uri (DOI) Behavior intention; Experiential value; Service experience; Virtual experience; Virtualizations; Electronic commerce; Virtual reality