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題名 IDesign: An intelligent design framework for service innovation
作者 Tung, Wei-Feng;Yuan, Soe-Tsyr
董惟鳳;苑守慈
貢獻者 資管系
關鍵詞 Classification (of information); Electronic document identification systems; Innovation; Web services; Classifying framework; Service exchange; Intelligent agents
日期 2007
上傳時間 13-Jul-2015 16:29:09 (UTC+8)
摘要 With the trend of service and experience economy, emerging service science is perfectly poised for service innovation. The classifying framework (iDesign) proposed in this research is an approach roadmap to fulfill valued service innovation with an ecological perspective. The framework identifies two dimensions (continuity of co-production and mutual adaptability), characterizing the service exchange involved. The novelty of iDesign is that it is based on the notion of species (partners) interacting with each other ecologically (in which value co-production is unfolded with different forms of mutualism, driven by mutual adaptability associated with the behaviors of customers and producers). This paper can be viewed as a visionary research for new thinking in relation to e-service processes in services science. Providers and customers accomplish service design, fulfilling value co-production and mutual adaptability, by means of a set of particular criteria of performance (i.e., ED, UR, PR). © 2007 IEEE.
關聯 Proceedings of the Annual Hawaii International Conference on System Sciences
40th Annual Hawaii International Conference on System Sciences 2007, HICSS`07,3 January 2007 through 6 January 2007,Big Island, HI
資料類型 conference
DOI http://dx.doi.org/10.1109/HICSS.2007.259
dc.contributor 資管系
dc.creator (作者) Tung, Wei-Feng;Yuan, Soe-Tsyr
dc.creator (作者) 董惟鳳;苑守慈zh_TW
dc.date (日期) 2007
dc.date.accessioned 13-Jul-2015 16:29:09 (UTC+8)-
dc.date.available 13-Jul-2015 16:29:09 (UTC+8)-
dc.date.issued (上傳時間) 13-Jul-2015 16:29:09 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/76517-
dc.description.abstract (摘要) With the trend of service and experience economy, emerging service science is perfectly poised for service innovation. The classifying framework (iDesign) proposed in this research is an approach roadmap to fulfill valued service innovation with an ecological perspective. The framework identifies two dimensions (continuity of co-production and mutual adaptability), characterizing the service exchange involved. The novelty of iDesign is that it is based on the notion of species (partners) interacting with each other ecologically (in which value co-production is unfolded with different forms of mutualism, driven by mutual adaptability associated with the behaviors of customers and producers). This paper can be viewed as a visionary research for new thinking in relation to e-service processes in services science. Providers and customers accomplish service design, fulfilling value co-production and mutual adaptability, by means of a set of particular criteria of performance (i.e., ED, UR, PR). © 2007 IEEE.
dc.format.extent 176 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Proceedings of the Annual Hawaii International Conference on System Sciences
dc.relation (關聯) 40th Annual Hawaii International Conference on System Sciences 2007, HICSS`07,3 January 2007 through 6 January 2007,Big Island, HI
dc.subject (關鍵詞) Classification (of information); Electronic document identification systems; Innovation; Web services; Classifying framework; Service exchange; Intelligent agents
dc.title (題名) IDesign: An intelligent design framework for service innovation
dc.type (資料類型) conferenceen
dc.identifier.doi (DOI) 10.1109/HICSS.2007.259
dc.doi.uri (DOI) http://dx.doi.org/10.1109/HICSS.2007.259