Publications-Theses

Article View/Open

Publication Export

Google ScholarTM

NCCU Library

Citation Infomation

Related Publications in TAIR

題名 櫥窗網站的視覺介面設計特色與使用者滿意度:使用者體驗的中介影響
Promotion Website Visual Interface Design Features and User Satisfaction: Mediating Effect of User Experiences
作者 陳冠伶
Chen, Guan ling
貢獻者 蔡瑞煌<br>韓志翔
Tsaih, Rua huan<br>Han, Tzu Shian
陳冠伶
Chen, Guan ling
關鍵詞 VisAWI
櫥窗網站
iPalace Channel
美感設計
故事性
使用者體驗
使用者滿意度
VisAWI
promotion website
iPalace Channel
aesthetic design
storytelling
user experience
user satisfaction
日期 2015
上傳時間 3-Aug-2015 13:20:51 (UTC+8)
摘要 在這個資訊大爆炸的時代,想要讓人們認識你就需要推廣你自己或你的商品。櫥窗展示便是一種常見的推廣方式。而在這樣大量的推廣需求及網路發達時代,櫥窗網站也應運而生。在這篇文研究中,櫥窗網站指的是以推廣自己為目標的網站。時代的潮流下,每種應用都愈來愈注重它的體驗。而使用者體驗應用在網站領域上,越來越多研究與將其與使用者介面的美感做連結。
基於以上,此篇研究將範圍縮小,希望以臺北故宮的櫥窗網站iPalace Channel為例子,目標是探討櫥窗網站視覺介面設計特色(美感與故事性)的使用者體驗及使用者滿意度。透過三種不同的iPalace Channel視覺介面設計,分為高、中、低程度的故事性與美感,比較三者不同的使用者體驗與使用者滿意度。最後在以問卷的方式做調查,而問卷統計結果是在櫥窗網站這個範疇下,高度美感與故事性的視覺介面相較於中度及低度的美感與故事性會得到最好的使用者體驗(美感、教育及娛樂的體驗)與滿意度。
In the age of information explosion, promotion is one way to let people know you. And window displays is a way to promotion. Under the huge demand of promotion and Internet generalization, promotion website gradually emerge as the times require. Promotion website is just like window display. Hereby, the promotion website is a kind of website aimed to promote something. As the trend of our times, experience is more and more important in every application. And apply in the website domain, many researches connect user experience and aesthetic user interface.
Base on previous mention, this study narrow down the scope, taking iPalace Channel, a promotion website of National Palace Museum (NPM), for example. This study aims to explore different aesthetic and storytelling levels of visual interfaces affect user experiences and user satisfaction on promotion website. Through questionnaire survey and compare three different visual interface designs to get the result. The result of this study find that for promotion website, High aesthetic and storytelling truly get best user experiences and user satisfaction.
參考文獻 Alexandre, N. T., Javier, A. B-A, Klaus, O. & Frank, H.W. (2009). Visual complexity of websites: Effects on users’ experience, physiology, performance, and memory. Journal of Int. J. Human-Computer Studies, 67(9), 703-715.
Alsudani, F. & Casey, M. (2009). The Effect of Aesthetics on Web Credibility. Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology, 512–519
Altaboli, A. & Lin, Y. (2011). Investigating Effects of Screen Layout Elements on Interface and Screen Design Aesthetics. Advances in Human-Computer Interaction, 2011, 5:1-5:10.
Ayad, K. & Rigas, D. (2009) Learning with Edutainment: A Multi-Platform Approach. In 11th International Conference on Mathematical Methods and Computational Techniques in Electrical Engineering/Applied Computing Conference, 220–225.
Bauerly, M., & Liu, Y. (2006). Computational modeling and experimental investigation of effects of compositional elements on interface and design aesthetics. International Journal of Human-Computer Studies, 64(8), 670-682.
Bauerly, M., & Liu, Y. (2008). Effects of symmetry and number of compositional elements on interface and design aesthetics. Intl. Journal of Human–Computer Interaction, 24(3), 275-287.
Belch, G.E. & Belch, A.E. (2009). Advertising & Promotion: An integrated marketing communication perspective, McGraw- hill irwin.
Brady, L., & Phillips, C. (2003). Aesthetics and usability: a look at color and balance. Usability News, 5(1).
Bonnardel, N. Piolat, A., Bigot, L.L. (2011). The impact of colour on Website appeal and users` cognitive processes. Displays, 32(2), 69-80.
Cato, J. (2001). User-Centered Web Design. London: Pearson Education.
Chang, H.J., Eckmanb, M. and Yan, R.N. (2011). The International Review of Retail, Distribution and Consumer Research. The International Review of Retail, Distribution and Consumer Research, 21(3), 233-249.
Constantinides, E. (2004). Influencing the online consumer’s behavior: the Web experience. Internet Research, 14(2), 111-126.
Cortina, J. M. (1993). What is coefficient alpha: an examination of theory and applications. Journal of Applied Psychology, 78(1), 98-104.
Coursaris, C. K., Sweirenga, S. J., & Watrall, E. (2008). An empirical investigation of color temperature and gender effects on web aesthetics. Journal of Usability Studies, 3(3), 103-117.
Cunliffe, D., Kritou, E. & Tudhope, D.I. (2001). Usability evaluation for museum websites, journal of museum management and curatorship, 19(3), 229-252.
Cyr, D., Head, M. & Larios, H. (2010). Colour appeal in website design within and across cultures: A multi- method evaluation. International Journal of Human-Computer Studies, 68(1), 1-21.
Daniel, J. (2000). Developing usable Web sites: A review and model, Internet Research, 10(4), 295-307.
De Angeli, A., Lynch, P. & Johnson G.I. (2002). Pleasure versus efficiency in user interfaces: Towards an involvement framework. Pleasure with products: Beyond usability, In W. S. Green & P. W. Jordan (Eds.), London: Taylor & Francis, 97-111.
De Angeli, A. Sutcliffe, A. Hartmann, J. (2006). Interaction, usability and aesthetics: what influences users` preferences? DIS 2006 Conference Proceedings, ACM, 271-280.
Donovan, R. J., & Rossiter, J. R. (1982). Store atmosphere: An environmental psychology approach. Journal of Retailing. 58(1), 34-57.
Eroglu, S. A., Machleit, K. A. & Davis, L. M. (2001). Atmospheric qualities of online retailing: A conceptual model and implications. Journal of Business Research, 54(2), 177-184.
Flavia ́, C., Guinal ́ıu, M. & Gurrea, R. (2006). The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information & Management, 43(2), 1-14.
Garrett, J.J. (2000). The Elements of User Experience, Retrieved from: http://www.jjg.net/elements/pdf/elements.pdf
Garrett, J.J. (2002). Elements of User Experience: User-centered Design for the Web, New Riders: USA.
Gilmore, A. & Rentschler, R. (2002). Changes in museum management: A custodial or marketing emphasis? Journal of management development, 21(10), 745-760.
Hair, J. F., Black, W. C. Babin. BJ & Anderson, R.E. (2010). Multivariate Data Analysis: A global perspective. Upper Saddle River, NJ: Pearson Prentice Hall.
Haig, A., & Whitfield, T. W. A. (2001). Predicting the Aesthetic Performance of Web Sites: What Attracts People? ACM.
Hall, R. H., & Hanna, P. (2004). The impact of web page text-background colour combinations on readability, retention, aesthetics and behavioural intention. Behaviour & information technology, 23(3), 183-195.
Hassenzahl, M. (2004). The interplay of beauty, goodness, and usability in interactive products. Human- Computer Interaction, 19(4), 319-349.
Huang, S.Y., Chao, Y.T. & Tsaih, R.H. (2013). ICT-enabled Service Design Suitable for Museums – The Case of the iPalace Channel of the National Palace Museum in Taipei. Journal of Library and Information Science, 39(1), 90-105 (Chinese version)
Hoffman, D.L. & Novak, T.P. (1996). Marketing in Hypermedia Computer-Mediated Environment Conceptual Foundations. Journal of Marketing, 60, 50-68.
Hosany S. and Witham M. (2010). Dimensions of cruisers’ experiences, satisfaction, and intention to recommend. Journal of Travel Research, 49(3), 351–364.
Hsu, S.H., Chang, J.W. & Lee, C.C.. (2013) Designing Attractive Gamification Features for Collaborative Storytelling Websites. Cyberpsychology, Behavior and Social Networking, 16(6), 428-434.
Jennings, M. (2000). Theory And Models For Creating Engaging And Immersive. Colorado: Metropolitan State College.
Jeong, S.W., Fiore, A.M., Niehm, L.S. & Lorenz, F.O. (2009). The role of experiential value in online shopping. Internet Research, 19(1), 105–124.
Kernsom, T. & Sahachaisaeree, N. (2010) Determinant of design elements and compositional settings of window display on the corporate strategic merchandising of large scale department store: a case of central world department store. Social and Behavioral Sciences, 2010(5), 1351-1356
Kernsom, T. & Sahachaisaeree, N. (2011). Compostional Design as Sale Strategy: Shopping mall window display. Journal of ASIAN Behavioural Studies, 1(1), 7-15.
Kim, J., Lee, J., & Choi, D. (2003). Designing emotionally evocative homepages: an empirical study of the quantitative relations between design factors and emotional dimensions. International Journal of Human-Computer Studies, 59(6), 899-940.
Lai, C.Y., Chen, P.H., Shih, S.W., Liu, Y. & Hong, J.S. (2010). Computational models and experimental investigations of effects of balance and symmetry on the aesthetics of text-overlaid images. International Journal of Human-Computer Studies. 68(1-2), 41-56.
Larkey, L. K., & Gonzalez, J. (2007). Storytelling for promoting colorectal cancer prevention and early detection among Latinos. Patient education and counseling, 67(3), 272-278.
Lavie, T & Tractinsky, N. (2004). Assessing dimensions of perceived visual aesthetics of web sites. International Journal of Human-Computer Studies, 60(3), 269-298.
Law, E.L-C., Roto, V. & Hassenzahl, M. (2009). Understanding, Scoping and Defining User eXperience: A Survey Approach. Proceeding CHI `09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 719- 728.
Li, Y.M. & Yeh, Y.S. (2010). Increasing trust in mobile commerce through design aesthetics. Journal of Computers in Human Behavior, 26(4), 673-684.
Lin, C. H. & Gregor, S. (2006). Designing Websites for Learning and Enjoyment: A study of Museum Experiences. International Review of Research in Open and Distance Learning, 7(3), 1-21.
Lindgaard, G., Fernandes, G.J., Dudek, C. & Brownet, J. (2006). Attention web designers: you have 50 ms to make a good first impression! Behaviour and Information Technology, 25(2), 115–126.
Lindgaard, G. (2007). Aesthetics, visual appeal, usability and user satisfaction: what do the user`s eyes tell the user`s brain? Australian Journal of Emerging Technologies and Society. 5(1), 1-25.
Ling, J., & Van Schaik, P. (2002). The effect of text and background colour on visual search of Web pages. Displays. 23(5), 223-230.
Lundqvist, A., Liljander, V., Gummerus, J., & Van Riel, A. (2013). The impact of storytelling on the consumer brand experience: The case of a firm-originated story. Journal of Brand Management, 20(4), 283-297.
Magerko, B. (2008). Adaptation in Digital Games. IEEE Computer. 41(6), 87-89.
Markovic, S. (2012). Components of aesthetic experience: aesthetic fascination, aesthetic appraisal, and aesthetic emotion. Journal of i-Perception, 3, 1-17.
Marty, P.F. (2008). Museum Websites and Museum Visitors: Digital Museum Resources and their Use. Museum Management and Curatorship, 23 (1), 81-99.
Mathwick, C., Malhotra, N. & Rigdonc, E. (2001). Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment. Journal of Retailing, 77(1), 39-56.
Mehrabian, A. and Russell, J.A. (1974). An Approach to Environmental Psychology. MIT Press, Cambridge, MA.
Morgan, T. (2008). Visual merchandising: Window and in-store displays for retail. Laurence king publishing ltd.
Moshagen, M. & Thielsch, M. T. (2010). Facets of visual aesthetics. International Journal of Human-Computer Studies, 68(10), 689-709.
Newman, M., and Landay, J. (2000). Sitemaps, Storyboards, and Specifications: A Sketch of Web Site Design Practice. Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques, 263-274.
National Palace Museum (2015). About the NPM- Tradition & Continuity. Retrieved from: http://www.npm.gov.tw/en/Article.aspx?sNo=03001502
Nielsen, J. (2008). How Little Do Users Read? Nielsen Norman Group, Retrieved from: http://www.nngroup.com/articles/how-little-do-users-read/
Nielsen, J. & Norman, D. (2014). The Definition of User Experience. Retrieved from: http://www.nngroup.com/articles/definition-user-experience/.
Ngo, D.C.L., Teo, L.S., & Byne, J. (2000). A mathematical theory of interface aesthetics. Retrieved from: http://www.mi.sanu.ac.rs/vismath/ngo/
Ngo, D.C.L., Teo, L.S., & Byrne, J.G. (2003). Modelling interface aesthetics. Information Sciences. 152(1), 25-46.
Norman, D.A., Miller, J., and Henderson, A. (1995). What you see, some of what`s in the future, and how we go about doing it: HI at Apple Computer. Proceedings of CHI 1995, Denver, Colorado, USA.
Norman, D.A. (2002). The designing of every thing. Basic Books: New York.
Norman, D.A. (2004). Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books: New York.
Overbeeke, C.J., Djajadiningrat, J.P., Hummels, C.C.M. & Wensveen, S.A.G. (2002). Beauty in usability: forget about ease of use! In W. S. Green & P. W. Jordan (Eds.), Pleasure with products: Beyond usability, Taylor & Francis: London. 9-18.
Pajusalu, M. (2012). The Evaluation of User Interface Aesthetics. Estonia: Tallinn University.
Palen, L. & Salzman, M. (2002). Voice-mail Diary Studies for Naturalist ic Data Capture under Mobile Conditions, CSCW. 87-95.
Papachristos, E., Tselios, N., & Avouris, N. (2006). Modeling perceived value of color in web sites. Advances in Artificial Intelligence, 567-570.
Parboteeah, D. V., Valacich, J. S., & Wells, J. D. (2009). The influence of website characteristics on a consumer`s urge to buy impulsively. Information Systems Research. 20(1), 60-78.
Pine II, B. J. & Gilmore, J. H. (1998). Welcome to the Experience Economy, Harvard Business Review, 97-105.
Pine II, B. J. & Gilmore J. H. (1999). The Experience Economy: Work Is Theatre & Every Business a Stage: Goods &services are no longer enough. Harvard Business School Press: USA.
Pine II, B.J. and Gilmore J.H. (2011). The Experience Economy: Work is Theatre & Every Business a Stage. Harvard Business School Press, Boston. MA:.
Pandir, M. & Knight, J. (2006). Homepage aesthetics: The search for preference factors and the challenges of subjectivity. Interacting with Computers, 18(6), 1351-1370.
Pourabedin, Z. & Nourizadeh, A. (2013). Designing Persuasive Destination Website: The Role of Visual Aesthetic. Journal of Basic and Applied Scientific Research, 3(2), 675-680.
Powell, A.T. (2002). The Complete Reference-Web Design, Osborne/McGraw-Hill: California.
Quadri-Felitti, L.D., Fiore, A.M. (2013). Destination loyalty: Effects of wine tourists` experiences, memories, and satisfaction on intentions. Tourism and Hospitality Research, 13(1), 47-62.
Rau, P.L.P., Gao, Q., & Liu, J. (2007). The effect of rich web portal design and floating animations on visual search. International Journal of Human-Computer Interaction, 22(3), 195-216.
Riedl, M.O., Stern, A., Dini, M.D & Alderman, M.J. (2008). Dynamic Experience Management in Virtual Worlds for Entertainment, Education, and Training. International Transactions on Systems Science and Applications, 4(2), 23-24.
Robins, D., Holmes, J. (2008). Aesthetics and credibility in web site design, Information Processing and Management, 44(1), 386–399.
Rowley, J. (1998). Promotion and marketing communications in the information marketplace. Library Review, 47(8), 383-387.
Roto, V., Law, E., Vermeeren, A. & Hoonhout, J. (2011). User Experience White Paper. Dagstuhl Seminar on Demarcating User Experience.
RLoomis, R.J., Elias, S.M. & Wells, M. (2003). Website availability and visitor motivation: An evaluation study for the Colorado Digitization Project. Unpublished Report. Colorado State University, Fort Collins, CO. Retrieved from: http://www.cdpheritage.org/resource/reports/loomis report.pdf.
Schrepp, M., Held, T., & Laugwitz, B. (2006). The influence of hedonic quality on the attractiveness of user interfaces of business management software. Interacting with Computers, 18(5), 1055-1069.
Schmidt, K. E., Liu, Y., & Sridharan, S. (2009). Webpage aesthetics, performance and usability: Design variables and their effects. Ergonomics, 52(6), 631-643.
Styliani, S., Fotis, L., Kostas, K. & Petros, P. (2009) Virtual museums, a survey and some issues for consideration. Journal of Cultural Heritage, 10(4), 520–528
Somoon , K. & Sahachaisaree, N. (2012). Design Elements and Users’ Perceptual Response: A Case of Window Display Design for Adolescent. Social and Behavioral Sciences. 50, 685-690.
Spitz, J.A. & Thom, M. (2003). Urban Network: Museums Embracing Communities. Field Museum of Natural History, Chicago.
Schenkman, B.N. & Jönsson, F.U. (2000). Aesthetics and preferences of web pages, journal of Behavior and Information Technology, 19(5), 367–377.
Seckler, M. & Tuch, A.N.. (2012). Linking objective web-design factors to facets of subjective aesthetic perception. Proceeding NordiCHI `12 Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design, 809-810.
Shneiderman, B. (2000). Designing trust into online experiences. ACM Communications, 43(12), 57-59.
Simon, S. J. (2000). The impact of culture and gender on web sites: an empirical study. ACM SIGMIS Database. 32(1), 18-37.
Sutcliffe, A. and De Angeli, A. (2005). Assessing Interaction Styles in Web User Interfaces. Human-Computer Interaction (Interact 2005). 406-417.
Tarasewich, P., Daniel, H., & Griffin, H. (2001). Aesthetics and Website design. Quarterly Journal of Electronic Commerce, 2(1), 67–81.
Thorlacius, L. (2007). The Role of Aesthetics in Web Design. Nordicom Review, 28(1), 63-76.
Tractinsky, N., Cokhavi, A. & Kirschenbaum, M. (2004) Using ratings and response latencies to evaluate the consistency of immediate aesthetic perceptions of web pages, in: Proceedings of the Third Annual Workshop on HCI Research in MIS, 1–5.
Tractinsky, N., Cokhavi, A., Kirschenbaum, M. & Sharfi, T. (2006). Evaluating the consistency of immediate aesthetic perceptions of web pages. International Journal of Human-Computer Studies, 64, 1071-1083.
Tractinsky, N., Shoval-Katz, A. & AndIkar, D. (2000). What is beautiful is usable. Interacting with Computers, 13(2), 127-145.
Tractinsky, N. & Lowengart, O. (2007). Web-store aesthetics in e-retailing: A conceptual framework and some theoretical implications. Academy of Marketing Science Review, 11(1), 1-18.
Thüring, M. & Mahlke, S. (2007). Usability, aesthetics and emotions in human–technology interaction. International journal of psychology, 42(4), 253-264.
Tsaih, R.H., Lin, Q.P. James & Chang Y.C. (2014). National Palace Museum and service innovations. Journal of Emrald Emerging Markets Case Studies, 4(7), 1-24.
Tsou, W., Wang, W. & Tzeng, Y. (2006). Applying a multimedia storytelling website in foreign language learning. Computers & Education, 47(1), 17-28.
Tuch, A. N., Bargas-Avila, J. A., Opwis, K., & Wilhelm, F. H. (2009). Visual complexity of websites: Effects on users’ experience, physiology, performance, and memory. International Journal of Human-Computer Studies, 67(9), 703-715.
Yeh C.J. (2010). The Principles of Interaction Design in the Post-digital Age. Taipei: Artist-Magazine / Artist Publishing. (Chinese version)
Zheng, X.S., Chakraborty, I., Lin, J.J.W., & Rauschenberger, R. (2009). Correlating low-level image statistics with users-rapid aesthetic and affective judgments of web pages.
描述 碩士
國立政治大學
資訊管理研究所
102356043
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0102356043
資料類型 thesis
dc.contributor.advisor 蔡瑞煌<br>韓志翔zh_TW
dc.contributor.advisor Tsaih, Rua huan<br>Han, Tzu Shianen_US
dc.contributor.author (Authors) 陳冠伶zh_TW
dc.contributor.author (Authors) Chen, Guan lingen_US
dc.creator (作者) 陳冠伶zh_TW
dc.creator (作者) Chen, Guan lingen_US
dc.date (日期) 2015en_US
dc.date.accessioned 3-Aug-2015 13:20:51 (UTC+8)-
dc.date.available 3-Aug-2015 13:20:51 (UTC+8)-
dc.date.issued (上傳時間) 3-Aug-2015 13:20:51 (UTC+8)-
dc.identifier (Other Identifiers) G0102356043en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/77177-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 資訊管理研究所zh_TW
dc.description (描述) 102356043zh_TW
dc.description.abstract (摘要) 在這個資訊大爆炸的時代,想要讓人們認識你就需要推廣你自己或你的商品。櫥窗展示便是一種常見的推廣方式。而在這樣大量的推廣需求及網路發達時代,櫥窗網站也應運而生。在這篇文研究中,櫥窗網站指的是以推廣自己為目標的網站。時代的潮流下,每種應用都愈來愈注重它的體驗。而使用者體驗應用在網站領域上,越來越多研究與將其與使用者介面的美感做連結。
基於以上,此篇研究將範圍縮小,希望以臺北故宮的櫥窗網站iPalace Channel為例子,目標是探討櫥窗網站視覺介面設計特色(美感與故事性)的使用者體驗及使用者滿意度。透過三種不同的iPalace Channel視覺介面設計,分為高、中、低程度的故事性與美感,比較三者不同的使用者體驗與使用者滿意度。最後在以問卷的方式做調查,而問卷統計結果是在櫥窗網站這個範疇下,高度美感與故事性的視覺介面相較於中度及低度的美感與故事性會得到最好的使用者體驗(美感、教育及娛樂的體驗)與滿意度。
zh_TW
dc.description.abstract (摘要) In the age of information explosion, promotion is one way to let people know you. And window displays is a way to promotion. Under the huge demand of promotion and Internet generalization, promotion website gradually emerge as the times require. Promotion website is just like window display. Hereby, the promotion website is a kind of website aimed to promote something. As the trend of our times, experience is more and more important in every application. And apply in the website domain, many researches connect user experience and aesthetic user interface.
Base on previous mention, this study narrow down the scope, taking iPalace Channel, a promotion website of National Palace Museum (NPM), for example. This study aims to explore different aesthetic and storytelling levels of visual interfaces affect user experiences and user satisfaction on promotion website. Through questionnaire survey and compare three different visual interface designs to get the result. The result of this study find that for promotion website, High aesthetic and storytelling truly get best user experiences and user satisfaction.
en_US
dc.description.tableofcontents 摘要 I
Abstract II
Chapter 1 Introduction 1
1.1 Background and motivation 1
1.2 Research Purpose 6
Chapter 2 Literature Review 7
2.1. Stimulus-Organism-Response framework 7
2.2. Web design 8
2.3. Aesthetic preference 10
2.4. Storytelling 12
2.5. User experience 12
Chapter 3 Research Methods 18
3.1 Research object 18
3.1.1. National Palace Museum (NPM) 18
3.1.2. iPalace Channel 19
3.2 Research hypothesis and framework 23
3.2.1. Research hypothesis 23
3.2.2. Research framework 25
3.3 Research Variable and Definition 26
3.2.1. Visual Aesthetic of Website Inventory (VisAWI) 26
3.2.2. Storytelling 27
3.2.3. User experience 28
3.2.4. User satisfaction 30
3.4 Experiment design and analysis way 30
3.5 New design interface of iPalace Channel (VI_ANIMATION) 33
Chapter 4 Data Analysis 38
4.1 Descriptive Statistics 38
4.2 Reliability analysis 39
4.3 Research Framework Analysis 41
4.3.1 Degree to Aesthetic and Storytelling of Visual Interface 41
4.3.2 One-way Anova of User experience 41
4.3.3 Regression analysis of Research Architecture component 49
Chapter 5 Finding and conclusion 54
5.1 Finding and conclusion 54
5.2 Research limitations 56
5.3 Future research 56
Reference 58
Appendix A: The Original and Revised Questionnaire Items 71
I. Visual Aesthetics of Website Inventory (VisAWI) 71
II. Storytelling 72
III. User Experience 73
IV. User Satisfaction 75
Appendix B: Complete questionnaire (Chinese version) 76
Questionnaire-網頁介面設計美感的使用者體驗(A) 76
Questionnaire-網頁介面設計美感的使用者體驗(B) 82
Questionnaire-網頁介面設計美感的使用者體驗(C) 88
zh_TW
dc.format.extent 2771260 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0102356043en_US
dc.subject (關鍵詞) VisAWIzh_TW
dc.subject (關鍵詞) 櫥窗網站zh_TW
dc.subject (關鍵詞) iPalace Channelzh_TW
dc.subject (關鍵詞) 美感設計zh_TW
dc.subject (關鍵詞) 故事性zh_TW
dc.subject (關鍵詞) 使用者體驗zh_TW
dc.subject (關鍵詞) 使用者滿意度zh_TW
dc.subject (關鍵詞) VisAWIen_US
dc.subject (關鍵詞) promotion websiteen_US
dc.subject (關鍵詞) iPalace Channelen_US
dc.subject (關鍵詞) aesthetic designen_US
dc.subject (關鍵詞) storytellingen_US
dc.subject (關鍵詞) user experienceen_US
dc.subject (關鍵詞) user satisfactionen_US
dc.title (題名) 櫥窗網站的視覺介面設計特色與使用者滿意度:使用者體驗的中介影響zh_TW
dc.title (題名) Promotion Website Visual Interface Design Features and User Satisfaction: Mediating Effect of User Experiencesen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) Alexandre, N. T., Javier, A. B-A, Klaus, O. & Frank, H.W. (2009). Visual complexity of websites: Effects on users’ experience, physiology, performance, and memory. Journal of Int. J. Human-Computer Studies, 67(9), 703-715.
Alsudani, F. & Casey, M. (2009). The Effect of Aesthetics on Web Credibility. Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology, 512–519
Altaboli, A. & Lin, Y. (2011). Investigating Effects of Screen Layout Elements on Interface and Screen Design Aesthetics. Advances in Human-Computer Interaction, 2011, 5:1-5:10.
Ayad, K. & Rigas, D. (2009) Learning with Edutainment: A Multi-Platform Approach. In 11th International Conference on Mathematical Methods and Computational Techniques in Electrical Engineering/Applied Computing Conference, 220–225.
Bauerly, M., & Liu, Y. (2006). Computational modeling and experimental investigation of effects of compositional elements on interface and design aesthetics. International Journal of Human-Computer Studies, 64(8), 670-682.
Bauerly, M., & Liu, Y. (2008). Effects of symmetry and number of compositional elements on interface and design aesthetics. Intl. Journal of Human–Computer Interaction, 24(3), 275-287.
Belch, G.E. & Belch, A.E. (2009). Advertising & Promotion: An integrated marketing communication perspective, McGraw- hill irwin.
Brady, L., & Phillips, C. (2003). Aesthetics and usability: a look at color and balance. Usability News, 5(1).
Bonnardel, N. Piolat, A., Bigot, L.L. (2011). The impact of colour on Website appeal and users` cognitive processes. Displays, 32(2), 69-80.
Cato, J. (2001). User-Centered Web Design. London: Pearson Education.
Chang, H.J., Eckmanb, M. and Yan, R.N. (2011). The International Review of Retail, Distribution and Consumer Research. The International Review of Retail, Distribution and Consumer Research, 21(3), 233-249.
Constantinides, E. (2004). Influencing the online consumer’s behavior: the Web experience. Internet Research, 14(2), 111-126.
Cortina, J. M. (1993). What is coefficient alpha: an examination of theory and applications. Journal of Applied Psychology, 78(1), 98-104.
Coursaris, C. K., Sweirenga, S. J., & Watrall, E. (2008). An empirical investigation of color temperature and gender effects on web aesthetics. Journal of Usability Studies, 3(3), 103-117.
Cunliffe, D., Kritou, E. & Tudhope, D.I. (2001). Usability evaluation for museum websites, journal of museum management and curatorship, 19(3), 229-252.
Cyr, D., Head, M. & Larios, H. (2010). Colour appeal in website design within and across cultures: A multi- method evaluation. International Journal of Human-Computer Studies, 68(1), 1-21.
Daniel, J. (2000). Developing usable Web sites: A review and model, Internet Research, 10(4), 295-307.
De Angeli, A., Lynch, P. & Johnson G.I. (2002). Pleasure versus efficiency in user interfaces: Towards an involvement framework. Pleasure with products: Beyond usability, In W. S. Green & P. W. Jordan (Eds.), London: Taylor & Francis, 97-111.
De Angeli, A. Sutcliffe, A. Hartmann, J. (2006). Interaction, usability and aesthetics: what influences users` preferences? DIS 2006 Conference Proceedings, ACM, 271-280.
Donovan, R. J., & Rossiter, J. R. (1982). Store atmosphere: An environmental psychology approach. Journal of Retailing. 58(1), 34-57.
Eroglu, S. A., Machleit, K. A. & Davis, L. M. (2001). Atmospheric qualities of online retailing: A conceptual model and implications. Journal of Business Research, 54(2), 177-184.
Flavia ́, C., Guinal ́ıu, M. & Gurrea, R. (2006). The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information & Management, 43(2), 1-14.
Garrett, J.J. (2000). The Elements of User Experience, Retrieved from: http://www.jjg.net/elements/pdf/elements.pdf
Garrett, J.J. (2002). Elements of User Experience: User-centered Design for the Web, New Riders: USA.
Gilmore, A. & Rentschler, R. (2002). Changes in museum management: A custodial or marketing emphasis? Journal of management development, 21(10), 745-760.
Hair, J. F., Black, W. C. Babin. BJ & Anderson, R.E. (2010). Multivariate Data Analysis: A global perspective. Upper Saddle River, NJ: Pearson Prentice Hall.
Haig, A., & Whitfield, T. W. A. (2001). Predicting the Aesthetic Performance of Web Sites: What Attracts People? ACM.
Hall, R. H., & Hanna, P. (2004). The impact of web page text-background colour combinations on readability, retention, aesthetics and behavioural intention. Behaviour & information technology, 23(3), 183-195.
Hassenzahl, M. (2004). The interplay of beauty, goodness, and usability in interactive products. Human- Computer Interaction, 19(4), 319-349.
Huang, S.Y., Chao, Y.T. & Tsaih, R.H. (2013). ICT-enabled Service Design Suitable for Museums – The Case of the iPalace Channel of the National Palace Museum in Taipei. Journal of Library and Information Science, 39(1), 90-105 (Chinese version)
Hoffman, D.L. & Novak, T.P. (1996). Marketing in Hypermedia Computer-Mediated Environment Conceptual Foundations. Journal of Marketing, 60, 50-68.
Hosany S. and Witham M. (2010). Dimensions of cruisers’ experiences, satisfaction, and intention to recommend. Journal of Travel Research, 49(3), 351–364.
Hsu, S.H., Chang, J.W. & Lee, C.C.. (2013) Designing Attractive Gamification Features for Collaborative Storytelling Websites. Cyberpsychology, Behavior and Social Networking, 16(6), 428-434.
Jennings, M. (2000). Theory And Models For Creating Engaging And Immersive. Colorado: Metropolitan State College.
Jeong, S.W., Fiore, A.M., Niehm, L.S. & Lorenz, F.O. (2009). The role of experiential value in online shopping. Internet Research, 19(1), 105–124.
Kernsom, T. & Sahachaisaeree, N. (2010) Determinant of design elements and compositional settings of window display on the corporate strategic merchandising of large scale department store: a case of central world department store. Social and Behavioral Sciences, 2010(5), 1351-1356
Kernsom, T. & Sahachaisaeree, N. (2011). Compostional Design as Sale Strategy: Shopping mall window display. Journal of ASIAN Behavioural Studies, 1(1), 7-15.
Kim, J., Lee, J., & Choi, D. (2003). Designing emotionally evocative homepages: an empirical study of the quantitative relations between design factors and emotional dimensions. International Journal of Human-Computer Studies, 59(6), 899-940.
Lai, C.Y., Chen, P.H., Shih, S.W., Liu, Y. & Hong, J.S. (2010). Computational models and experimental investigations of effects of balance and symmetry on the aesthetics of text-overlaid images. International Journal of Human-Computer Studies. 68(1-2), 41-56.
Larkey, L. K., & Gonzalez, J. (2007). Storytelling for promoting colorectal cancer prevention and early detection among Latinos. Patient education and counseling, 67(3), 272-278.
Lavie, T & Tractinsky, N. (2004). Assessing dimensions of perceived visual aesthetics of web sites. International Journal of Human-Computer Studies, 60(3), 269-298.
Law, E.L-C., Roto, V. & Hassenzahl, M. (2009). Understanding, Scoping and Defining User eXperience: A Survey Approach. Proceeding CHI `09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 719- 728.
Li, Y.M. & Yeh, Y.S. (2010). Increasing trust in mobile commerce through design aesthetics. Journal of Computers in Human Behavior, 26(4), 673-684.
Lin, C. H. & Gregor, S. (2006). Designing Websites for Learning and Enjoyment: A study of Museum Experiences. International Review of Research in Open and Distance Learning, 7(3), 1-21.
Lindgaard, G., Fernandes, G.J., Dudek, C. & Brownet, J. (2006). Attention web designers: you have 50 ms to make a good first impression! Behaviour and Information Technology, 25(2), 115–126.
Lindgaard, G. (2007). Aesthetics, visual appeal, usability and user satisfaction: what do the user`s eyes tell the user`s brain? Australian Journal of Emerging Technologies and Society. 5(1), 1-25.
Ling, J., & Van Schaik, P. (2002). The effect of text and background colour on visual search of Web pages. Displays. 23(5), 223-230.
Lundqvist, A., Liljander, V., Gummerus, J., & Van Riel, A. (2013). The impact of storytelling on the consumer brand experience: The case of a firm-originated story. Journal of Brand Management, 20(4), 283-297.
Magerko, B. (2008). Adaptation in Digital Games. IEEE Computer. 41(6), 87-89.
Markovic, S. (2012). Components of aesthetic experience: aesthetic fascination, aesthetic appraisal, and aesthetic emotion. Journal of i-Perception, 3, 1-17.
Marty, P.F. (2008). Museum Websites and Museum Visitors: Digital Museum Resources and their Use. Museum Management and Curatorship, 23 (1), 81-99.
Mathwick, C., Malhotra, N. & Rigdonc, E. (2001). Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment. Journal of Retailing, 77(1), 39-56.
Mehrabian, A. and Russell, J.A. (1974). An Approach to Environmental Psychology. MIT Press, Cambridge, MA.
Morgan, T. (2008). Visual merchandising: Window and in-store displays for retail. Laurence king publishing ltd.
Moshagen, M. & Thielsch, M. T. (2010). Facets of visual aesthetics. International Journal of Human-Computer Studies, 68(10), 689-709.
Newman, M., and Landay, J. (2000). Sitemaps, Storyboards, and Specifications: A Sketch of Web Site Design Practice. Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques, 263-274.
National Palace Museum (2015). About the NPM- Tradition & Continuity. Retrieved from: http://www.npm.gov.tw/en/Article.aspx?sNo=03001502
Nielsen, J. (2008). How Little Do Users Read? Nielsen Norman Group, Retrieved from: http://www.nngroup.com/articles/how-little-do-users-read/
Nielsen, J. & Norman, D. (2014). The Definition of User Experience. Retrieved from: http://www.nngroup.com/articles/definition-user-experience/.
Ngo, D.C.L., Teo, L.S., & Byne, J. (2000). A mathematical theory of interface aesthetics. Retrieved from: http://www.mi.sanu.ac.rs/vismath/ngo/
Ngo, D.C.L., Teo, L.S., & Byrne, J.G. (2003). Modelling interface aesthetics. Information Sciences. 152(1), 25-46.
Norman, D.A., Miller, J., and Henderson, A. (1995). What you see, some of what`s in the future, and how we go about doing it: HI at Apple Computer. Proceedings of CHI 1995, Denver, Colorado, USA.
Norman, D.A. (2002). The designing of every thing. Basic Books: New York.
Norman, D.A. (2004). Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books: New York.
Overbeeke, C.J., Djajadiningrat, J.P., Hummels, C.C.M. & Wensveen, S.A.G. (2002). Beauty in usability: forget about ease of use! In W. S. Green & P. W. Jordan (Eds.), Pleasure with products: Beyond usability, Taylor & Francis: London. 9-18.
Pajusalu, M. (2012). The Evaluation of User Interface Aesthetics. Estonia: Tallinn University.
Palen, L. & Salzman, M. (2002). Voice-mail Diary Studies for Naturalist ic Data Capture under Mobile Conditions, CSCW. 87-95.
Papachristos, E., Tselios, N., & Avouris, N. (2006). Modeling perceived value of color in web sites. Advances in Artificial Intelligence, 567-570.
Parboteeah, D. V., Valacich, J. S., & Wells, J. D. (2009). The influence of website characteristics on a consumer`s urge to buy impulsively. Information Systems Research. 20(1), 60-78.
Pine II, B. J. & Gilmore, J. H. (1998). Welcome to the Experience Economy, Harvard Business Review, 97-105.
Pine II, B. J. & Gilmore J. H. (1999). The Experience Economy: Work Is Theatre & Every Business a Stage: Goods &services are no longer enough. Harvard Business School Press: USA.
Pine II, B.J. and Gilmore J.H. (2011). The Experience Economy: Work is Theatre & Every Business a Stage. Harvard Business School Press, Boston. MA:.
Pandir, M. & Knight, J. (2006). Homepage aesthetics: The search for preference factors and the challenges of subjectivity. Interacting with Computers, 18(6), 1351-1370.
Pourabedin, Z. & Nourizadeh, A. (2013). Designing Persuasive Destination Website: The Role of Visual Aesthetic. Journal of Basic and Applied Scientific Research, 3(2), 675-680.
Powell, A.T. (2002). The Complete Reference-Web Design, Osborne/McGraw-Hill: California.
Quadri-Felitti, L.D., Fiore, A.M. (2013). Destination loyalty: Effects of wine tourists` experiences, memories, and satisfaction on intentions. Tourism and Hospitality Research, 13(1), 47-62.
Rau, P.L.P., Gao, Q., & Liu, J. (2007). The effect of rich web portal design and floating animations on visual search. International Journal of Human-Computer Interaction, 22(3), 195-216.
Riedl, M.O., Stern, A., Dini, M.D & Alderman, M.J. (2008). Dynamic Experience Management in Virtual Worlds for Entertainment, Education, and Training. International Transactions on Systems Science and Applications, 4(2), 23-24.
Robins, D., Holmes, J. (2008). Aesthetics and credibility in web site design, Information Processing and Management, 44(1), 386–399.
Rowley, J. (1998). Promotion and marketing communications in the information marketplace. Library Review, 47(8), 383-387.
Roto, V., Law, E., Vermeeren, A. & Hoonhout, J. (2011). User Experience White Paper. Dagstuhl Seminar on Demarcating User Experience.
RLoomis, R.J., Elias, S.M. & Wells, M. (2003). Website availability and visitor motivation: An evaluation study for the Colorado Digitization Project. Unpublished Report. Colorado State University, Fort Collins, CO. Retrieved from: http://www.cdpheritage.org/resource/reports/loomis report.pdf.
Schrepp, M., Held, T., & Laugwitz, B. (2006). The influence of hedonic quality on the attractiveness of user interfaces of business management software. Interacting with Computers, 18(5), 1055-1069.
Schmidt, K. E., Liu, Y., & Sridharan, S. (2009). Webpage aesthetics, performance and usability: Design variables and their effects. Ergonomics, 52(6), 631-643.
Styliani, S., Fotis, L., Kostas, K. & Petros, P. (2009) Virtual museums, a survey and some issues for consideration. Journal of Cultural Heritage, 10(4), 520–528
Somoon , K. & Sahachaisaree, N. (2012). Design Elements and Users’ Perceptual Response: A Case of Window Display Design for Adolescent. Social and Behavioral Sciences. 50, 685-690.
Spitz, J.A. & Thom, M. (2003). Urban Network: Museums Embracing Communities. Field Museum of Natural History, Chicago.
Schenkman, B.N. & Jönsson, F.U. (2000). Aesthetics and preferences of web pages, journal of Behavior and Information Technology, 19(5), 367–377.
Seckler, M. & Tuch, A.N.. (2012). Linking objective web-design factors to facets of subjective aesthetic perception. Proceeding NordiCHI `12 Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design, 809-810.
Shneiderman, B. (2000). Designing trust into online experiences. ACM Communications, 43(12), 57-59.
Simon, S. J. (2000). The impact of culture and gender on web sites: an empirical study. ACM SIGMIS Database. 32(1), 18-37.
Sutcliffe, A. and De Angeli, A. (2005). Assessing Interaction Styles in Web User Interfaces. Human-Computer Interaction (Interact 2005). 406-417.
Tarasewich, P., Daniel, H., & Griffin, H. (2001). Aesthetics and Website design. Quarterly Journal of Electronic Commerce, 2(1), 67–81.
Thorlacius, L. (2007). The Role of Aesthetics in Web Design. Nordicom Review, 28(1), 63-76.
Tractinsky, N., Cokhavi, A. & Kirschenbaum, M. (2004) Using ratings and response latencies to evaluate the consistency of immediate aesthetic perceptions of web pages, in: Proceedings of the Third Annual Workshop on HCI Research in MIS, 1–5.
Tractinsky, N., Cokhavi, A., Kirschenbaum, M. & Sharfi, T. (2006). Evaluating the consistency of immediate aesthetic perceptions of web pages. International Journal of Human-Computer Studies, 64, 1071-1083.
Tractinsky, N., Shoval-Katz, A. & AndIkar, D. (2000). What is beautiful is usable. Interacting with Computers, 13(2), 127-145.
Tractinsky, N. & Lowengart, O. (2007). Web-store aesthetics in e-retailing: A conceptual framework and some theoretical implications. Academy of Marketing Science Review, 11(1), 1-18.
Thüring, M. & Mahlke, S. (2007). Usability, aesthetics and emotions in human–technology interaction. International journal of psychology, 42(4), 253-264.
Tsaih, R.H., Lin, Q.P. James & Chang Y.C. (2014). National Palace Museum and service innovations. Journal of Emrald Emerging Markets Case Studies, 4(7), 1-24.
Tsou, W., Wang, W. & Tzeng, Y. (2006). Applying a multimedia storytelling website in foreign language learning. Computers & Education, 47(1), 17-28.
Tuch, A. N., Bargas-Avila, J. A., Opwis, K., & Wilhelm, F. H. (2009). Visual complexity of websites: Effects on users’ experience, physiology, performance, and memory. International Journal of Human-Computer Studies, 67(9), 703-715.
Yeh C.J. (2010). The Principles of Interaction Design in the Post-digital Age. Taipei: Artist-Magazine / Artist Publishing. (Chinese version)
Zheng, X.S., Chakraborty, I., Lin, J.J.W., & Rauschenberger, R. (2009). Correlating low-level image statistics with users-rapid aesthetic and affective judgments of web pages.
zh_TW