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題名 Examining the fit between e-Health service design features and patient segments
作者 Chang, Hsin Lu;Tsai, Ya Lin
張欣綠;蔡亞霖
貢獻者 資管系
關鍵詞 Critical service; E-health services; E-healthcare; Ehealth; Fit; National Taiwan University; Patient preference; Service design; Design; Health care; Health
日期 2011
上傳時間 26-Oct-2015 15:32:06 (UTC+8)
摘要 The demand of e-Health service increases dramatically owing to rapidly aging society, therefore, how to design e-Health service features that fit patients` expectations becomes an important issue. This research aims to propose a research framework to examine the fit between five properties of e-Health service offerings and four patients` segments. To justify the framework, we will conduct a survey of an e-Healthcare program in the National Taiwan University. The study expects to contribute to e-Health by increasing the understanding of the critical service design features in e-Health provision. © 2011 IEEE.
關聯 Proceedings - 2011 International Joint Conference on Service Sciences, IJCSS 2011
資料類型 conference
DOI http://dx.doi.org/10.1109/IJCSS.2011.52
dc.contributor 資管系
dc.creator (作者) Chang, Hsin Lu;Tsai, Ya Lin
dc.creator (作者) 張欣綠;蔡亞霖zh_TW
dc.date (日期) 2011
dc.date.accessioned 26-Oct-2015 15:32:06 (UTC+8)-
dc.date.available 26-Oct-2015 15:32:06 (UTC+8)-
dc.date.issued (上傳時間) 26-Oct-2015 15:32:06 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/79045-
dc.description.abstract (摘要) The demand of e-Health service increases dramatically owing to rapidly aging society, therefore, how to design e-Health service features that fit patients` expectations becomes an important issue. This research aims to propose a research framework to examine the fit between five properties of e-Health service offerings and four patients` segments. To justify the framework, we will conduct a survey of an e-Healthcare program in the National Taiwan University. The study expects to contribute to e-Health by increasing the understanding of the critical service design features in e-Health provision. © 2011 IEEE.
dc.format.extent 176 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Proceedings - 2011 International Joint Conference on Service Sciences, IJCSS 2011
dc.subject (關鍵詞) Critical service; E-health services; E-healthcare; Ehealth; Fit; National Taiwan University; Patient preference; Service design; Design; Health care; Health
dc.title (題名) Examining the fit between e-Health service design features and patient segments
dc.type (資料類型) conferenceen
dc.identifier.doi (DOI) 10.1109/IJCSS.2011.52
dc.doi.uri (DOI) http://dx.doi.org/10.1109/IJCSS.2011.52