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題名 產品試用平台之創新經營模式
An innovative business model of Product Trial Platform: TryNShare
作者 陳科翰
Chen, Ko Han
貢獻者 許牧彥
Hsu, Mu Yen
陳科翰
Chen, Ko Han
關鍵詞 線上購物
試用
體驗
共享經濟
Online shopping
Trial
Experience
Sharing economic
日期 2016
上傳時間 1-Mar-2016 10:56:54 (UTC+8)
摘要 隨著台灣線上購物的蓬勃發展,網路行銷策略成為一門顯學。然而網路平台雖擁有互動性、即時性、便利性等優勢,但因消費者無法親自觸摸產品以及網路上充斥著商家的業配文,因此常購買到不符所需的產品。

為了解決這樣的問題,本研究希望提出一種創新的經營模式,藉由產品試用平台,提供消費者進行「線上」媒合產品分享者,「線下」進行產品試用體驗,使消費者在購買產品前能了解此產品是否即為所需。

為了找出可行之經營模式,本研究透過產業競爭分析與市場研究分析,了解目前台灣線上購物市場現況,並藉由質性以及量化研究來探討本創新提案之市場需求大小、目標客群。同時探究現階段廠商對於本創新提案之看法與未來可能的合作意願。最後,經由前述分析,本研究提出「產品試用平台」的創新提案,其中包括產品試用者與產品分享者之線上媒合方式、廠商合作模式及基礎顧客收費方式。
With the rapid development of online shopping in Taiwan, the Internet marketing strategy becomes a significant theory. Although the Internet platform owns interactivity, immediacy, convenience, and other advantages, however, consumers cannot personally touch on the product and not fully depend on product sharing contents because of the advertisements. Thus, consumers often cannot buy exactly desired products on the Internet.

To solve such problems, the present study is to propose an innovative business model, with a product trial platform to provide consumers “Online” to match with
people who are willing to share the products and “Offline” to try and experience the desired products. This way helps consumers fully understand if the products are what they want to purchase.

In order to find a viable business model, this study analyzes the industry competition and market research to understand the current status of Taiwan’s online shopping market. Also, this study uses qualitative and quantitative researches to explore the market demand, the target customers and the cooperative willingness of companies for this proposal in the future.

Through the preceding description, this study presents an exclusively innovative proposal called “Product trail platform”. It includes the online matching method for people who try the product and people who share the product, company cooperation, and the pricing system to the basic customers.
參考文獻 1. 經濟部商業司(2013)。2013中華民國電子商務年鑑。財團法人資訊工業策進會出版。
2. 鄭富馨(2002)。降低風險策略對消費者知覺風險和網路購物意願的影響。國防管理學院資源管理研究所碩士論文。
3. 張雅雯(2013)。產品試用、代言人以及搜尋/體驗屬性對於產品判斷之影響。國立台灣大學管理學院商學研究所碩士論文。
4. Osterwalder & Pigneur(2013)。獲利時代。
5. 楊璧瑜(2012)。商業發展研究院-線上購物之現況與未來趨勢。
6. 黃賢章(2004)。網路購物付費方式與消費者知覺風險之研究。碩士論文,立德管理學院科技管理研究所,台南。
7. 謝千之(2000)。產品資訊情境、參考價格與知覺品質對消費者購買行為之影響(未出版之碩士論文)。東吳大學,台北市。

1. Bailey, A. A. (2005). Consumer awareness and use of product review websites. Journal of Interactive Advertising, 6(1), 90-108.
2. Daugherty, T., Li, H., and Biocca, F. (2008). Consumer Learning and the Effects of Virtual Experience Relative to Indirect and Direct Product Experience. Psychology & Marketing, 25(7), 568-586.
3. Groot M., Antonides, G., Read, D., and Raaij, W.F. (2009). The Effects of Direct Experience on Consumer Product Evaluation. Journal of Socio-economics, 38(3), 509-518.
4. Guiltinan, J. P., Grewal Schoell, W. F. (1995). Martketing (6th ed.). New Jersey: Prentice-Hall.
5. Kempf, D.S. and Laczniak, R.N. (2001). Advertising`s Influence on Subsequent Product Trial Processing. Journal of Advertising, 30(3), 27-38.
6. Kozinets, R. N. (2002). The field behind the screen: Using netnography for marketing research in online communities. Journal of Marketing Research, 39(1), 61-73.
7. Smith, Robert E. and William R. Swinyard (1982), "Information Response Models: An Integrated Approach," Journal of Marketing 46, 81-93.
8. Subramani, M. R., & Rajagopalan, B. (2003). Virtual extension: Knowledge-sharing and influence in online social network via marketing. Communication of the ACM, 46(12), 300-307.
描述 碩士
國立政治大學
科技管理與智慧財產研究所
99359032
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099359032
資料類型 thesis
dc.contributor.advisor 許牧彥zh_TW
dc.contributor.advisor Hsu, Mu Yenen_US
dc.contributor.author (Authors) 陳科翰zh_TW
dc.contributor.author (Authors) Chen, Ko Hanen_US
dc.creator (作者) 陳科翰zh_TW
dc.creator (作者) Chen, Ko Hanen_US
dc.date (日期) 2016en_US
dc.date.accessioned 1-Mar-2016 10:56:54 (UTC+8)-
dc.date.available 1-Mar-2016 10:56:54 (UTC+8)-
dc.date.issued (上傳時間) 1-Mar-2016 10:56:54 (UTC+8)-
dc.identifier (Other Identifiers) G0099359032en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/81606-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 科技管理與智慧財產研究所zh_TW
dc.description (描述) 99359032zh_TW
dc.description.abstract (摘要) 隨著台灣線上購物的蓬勃發展,網路行銷策略成為一門顯學。然而網路平台雖擁有互動性、即時性、便利性等優勢,但因消費者無法親自觸摸產品以及網路上充斥著商家的業配文,因此常購買到不符所需的產品。

為了解決這樣的問題,本研究希望提出一種創新的經營模式,藉由產品試用平台,提供消費者進行「線上」媒合產品分享者,「線下」進行產品試用體驗,使消費者在購買產品前能了解此產品是否即為所需。

為了找出可行之經營模式,本研究透過產業競爭分析與市場研究分析,了解目前台灣線上購物市場現況,並藉由質性以及量化研究來探討本創新提案之市場需求大小、目標客群。同時探究現階段廠商對於本創新提案之看法與未來可能的合作意願。最後,經由前述分析,本研究提出「產品試用平台」的創新提案,其中包括產品試用者與產品分享者之線上媒合方式、廠商合作模式及基礎顧客收費方式。
zh_TW
dc.description.abstract (摘要) With the rapid development of online shopping in Taiwan, the Internet marketing strategy becomes a significant theory. Although the Internet platform owns interactivity, immediacy, convenience, and other advantages, however, consumers cannot personally touch on the product and not fully depend on product sharing contents because of the advertisements. Thus, consumers often cannot buy exactly desired products on the Internet.

To solve such problems, the present study is to propose an innovative business model, with a product trial platform to provide consumers “Online” to match with
people who are willing to share the products and “Offline” to try and experience the desired products. This way helps consumers fully understand if the products are what they want to purchase.

In order to find a viable business model, this study analyzes the industry competition and market research to understand the current status of Taiwan’s online shopping market. Also, this study uses qualitative and quantitative researches to explore the market demand, the target customers and the cooperative willingness of companies for this proposal in the future.

Through the preceding description, this study presents an exclusively innovative proposal called “Product trail platform”. It includes the online matching method for people who try the product and people who share the product, company cooperation, and the pricing system to the basic customers.
en_US
dc.description.tableofcontents 第一章 緒論 1
第一節 研發背景與動機 1
第二節 研發目的與創意 2
第三節 研發方法與程序 3
第二章 產業趨勢與潛在需求分析 6
第一節 網路購物產業概況 6
第二節 消費人口生活趨勢 8
第三節 未被滿足的需要 9
第四節 目標市場現況 11
第三章 創新提案 12
第一節 服務的內容及功能說明 12
第二節 服務的推廣與發展 14
第三節 服務的定價策略 17
第四章 產業競爭分析 18
第一節 競爭者分析 18
第二節 替代者、潛在進入者分析 20
第五章 市場驗證 23
第一節 研究方法 23
第二節 廠商訪談分析 24
第三節 消費者訪談分析 27
第四節 消費者問卷分析 30
第五節 市場驗證之結論 44
第六章 利害關係人分析 45
第一節 基礎顧客 45
第二節 合作網絡與策略聯盟 46
第七章 價值獲取策略 47
第一節 價值創造的比較分析 47
第二節 營收來源與獲利機制 48
第三節 利潤分配機制 51
第八章 結論與研究限制 52
第一節 結論 52
第二節 研究限制與未來研究方向 55
參考文獻 56
附錄 57
zh_TW
dc.format.extent 5312004 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099359032en_US
dc.subject (關鍵詞) 線上購物zh_TW
dc.subject (關鍵詞) 試用zh_TW
dc.subject (關鍵詞) 體驗zh_TW
dc.subject (關鍵詞) 共享經濟zh_TW
dc.subject (關鍵詞) Online shoppingen_US
dc.subject (關鍵詞) Trialen_US
dc.subject (關鍵詞) Experienceen_US
dc.subject (關鍵詞) Sharing economicen_US
dc.title (題名) 產品試用平台之創新經營模式zh_TW
dc.title (題名) An innovative business model of Product Trial Platform: TryNShareen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 1. 經濟部商業司(2013)。2013中華民國電子商務年鑑。財團法人資訊工業策進會出版。
2. 鄭富馨(2002)。降低風險策略對消費者知覺風險和網路購物意願的影響。國防管理學院資源管理研究所碩士論文。
3. 張雅雯(2013)。產品試用、代言人以及搜尋/體驗屬性對於產品判斷之影響。國立台灣大學管理學院商學研究所碩士論文。
4. Osterwalder & Pigneur(2013)。獲利時代。
5. 楊璧瑜(2012)。商業發展研究院-線上購物之現況與未來趨勢。
6. 黃賢章(2004)。網路購物付費方式與消費者知覺風險之研究。碩士論文,立德管理學院科技管理研究所,台南。
7. 謝千之(2000)。產品資訊情境、參考價格與知覺品質對消費者購買行為之影響(未出版之碩士論文)。東吳大學,台北市。

1. Bailey, A. A. (2005). Consumer awareness and use of product review websites. Journal of Interactive Advertising, 6(1), 90-108.
2. Daugherty, T., Li, H., and Biocca, F. (2008). Consumer Learning and the Effects of Virtual Experience Relative to Indirect and Direct Product Experience. Psychology & Marketing, 25(7), 568-586.
3. Groot M., Antonides, G., Read, D., and Raaij, W.F. (2009). The Effects of Direct Experience on Consumer Product Evaluation. Journal of Socio-economics, 38(3), 509-518.
4. Guiltinan, J. P., Grewal Schoell, W. F. (1995). Martketing (6th ed.). New Jersey: Prentice-Hall.
5. Kempf, D.S. and Laczniak, R.N. (2001). Advertising`s Influence on Subsequent Product Trial Processing. Journal of Advertising, 30(3), 27-38.
6. Kozinets, R. N. (2002). The field behind the screen: Using netnography for marketing research in online communities. Journal of Marketing Research, 39(1), 61-73.
7. Smith, Robert E. and William R. Swinyard (1982), "Information Response Models: An Integrated Approach," Journal of Marketing 46, 81-93.
8. Subramani, M. R., & Rajagopalan, B. (2003). Virtual extension: Knowledge-sharing and influence in online social network via marketing. Communication of the ACM, 46(12), 300-307.
zh_TW