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題名 多元化管理之研究--以台北市原住民就業為例
作者 王雯君
Wang, Wen-Chun
貢獻者 孫本初
Sun, Ben-Chu
王雯君
Wang, Wen-Chun
關鍵詞 多元化
多元化管理
工作隊伍
弱勢群體
平等就業機會
弱勢優先
多元文化組織
原住民
diversity
Diversity Management
workforce
minority
Equal Employment Opportunity
Affirmative Action
Multicultural Organization
日期 1998
上傳時間 22-Apr-2016 15:13:06 (UTC+8)
摘要 跨向廿一世紀的組織，就應當關注「多元化（Diversity）」的議題，畢竟未來的工作隊伍將因為加入更多的異質性成分而呈現多元化的風貌，尤其是過去身處弱勢而未受組織開發的人力資源，例如：女性、殘障者、年老者、不同國籍與不同族群者等，在組織中有增多的趨勢。
參考文獻 一、書籍部分
     （一）英文
     Akabas, Sheila H., Gates, Lauren B. & Galvin, Donald E.,
      1992 Disability and Management, New York: AMACON.
     Arredondo, Patricia,
      1996 Successful Diversity Management Initiatives, Thousand Oaks, CA: Sage Publications, Inc.
     Baker, Ann & Kolb, D. A.,
      1993 "Diversity, Learning, and Good Conversation," in Ronald R. Sims & Robert F. Dennehy(eds.), 1993 Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.17-30.
     Ban, Carolyn & Riccucci, Norma M.,
      1997 Public Personnel Management: Current Concerns, Future Challenges, New York: Longman.
     Barber, Alison E. & Daly, Christina L.,
      1996 "Compensation and Diversity: New Pay for a New Workforce?", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.194-215.
     Bhawuk, Dharm P.S. & Triandis, Harry C.,
      1996 "Diversity in the workplace: Emerging Corporate Strategies", in Gerald R. Ferris & M. Ronald Buckley (eds.) 1996 Human Resources Management: Perspective, Context, Functions and Outcomes, Englewood Cliffs, NJ: Prentice-Hall, Inc. pp.84-96.
     Bowens, H., Merenivitch J., Johnson, L. P., James, A. R.& Debra J. McFadden-Bryant,
      1993 "Managing Cultural Diversity Toward True Multiculturalism: Some Knowledge from the Black Perspective", in Ronald R. Sims & Robert F. Dennehy (eds), 1993 Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport, CT: Quorum Books.pp.33-45.
     Broom, Michael F.,
      1996 "Diversity, Synergy, and Transformative Social Change", in Elsie Y. Cross, et al.（eds.）, The Promise of Diversity : Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations, New York: Irwin.pp.308-314.
     Brown, Claire Damken , Snedeker, Charlotte C. & Beatle Sykes,
      1997 "Defining Diversity: An Overview ", in Claire Damken Brown , Snedeker, Charlotte C. & Beate Sykes(eds.), Conflict and Diversity, New Jersey: Hampton Press, Inc.pp.5-13.
     Carnevale, Anthony P. & Stone, Susan C.,
      1995 The American Mosaic: An In-Depth Report on the Future of Diversity at Work, New York: McGraw-Hill, Inc.
     Cascio, Wayne F.,
      1995 Managing Human Resources: Productivity, Quality of Worklife, Profits, New York: McGraw-Hill Inc.
     Certo, Samuel C.,
      1994 Modern Management: Diversity, Quality, Ethics and the Global Environment, Boston: Allyn and Bacon.
     Chambers, Tamu & Riccucci, Norma M.,
      1997 "Models of Excellence in Workplace Diversity", in Carolyn Ban & Norma M. Riccucci (eds.), Public Personnel Management: Current Concerns, Future Challenges, New York: Longman.pp.73-89.
     Chemers, Martin M., Oskamp, Stuart & Mark A. Costanzo,
      1995 "An Introduction to Diversity in Organizations", in Martin M. Chemers , Stuart Oskamp & Mark A. Costanzo ,Diversity in Organizations: New Perspective for a Changing Workplace, Thousand Oaks, CA.: Sage Publications, Inc.
     Chen, Chai C. & DiTomaso, N.,
      1996 *Performance Appraisal and Demographic Diversity:Issues Regarding Appraisals, Appraisers, and Appraising, in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.137-162.
     Cox, Taylor Jr. & Beale, Rudy L.,
      1997 Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco, CA: Berrett-Koehler.
     Cox, Taylor Jr. & Finley-Nickelson, J.,
      1997 "The Process of Acculturation in Diverse Organizations", in Taylor Cox Jr. & Ruby L.Beale, 1997 Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco, CA: Berrett-Koehler.pp.203-212.
     Cox, Taylor Jr.,
      1993 Cultural Diversity in Organizations: Theory, Research & Practice, San Francisco: Berrett-Koehler Publishers.
     Cox, Taylor Jr.,
      1997 "Effects of Diversity on Organizational Effectiveness: A Conceptual Framework", in Taylor Cox Jr. & Ruby L.Beale, 1997 Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco, CA: Berrett-Koehler. pp.31-33.
     Daft, Richard L.
      1997 Management, Orlando FL: The Dryden Press.
     Dass, Parshotam & Parker, Barbara,
      1996 "Diversity: A Strategic Issue", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Cambridge, Massachusetts: Blackwell Publishers Inc.pp.365-391.
     Deluca, Joel M. & McDoerll, Robert N.,
      1992 "Managing Diversity : A Strategic Grass-Roots Approach", in Susan E. Jackson (ed.), 1992 Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.227-247.
     Dennehy, Robert F. & Sims, Ronald R.,
      1993 "A Review and Discussion of Future Issues on Diversity and Differences", in Ronald R. Sims & Robert F. Dennehy (eds), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport, CT: Quorum Books.pp.165-171.
     Dessler, Gary
      1998 Management ,Upper Saddle River, NJ: Prectice-Hall International, Inc.
     DuBrin, Andrew J., 1998 Leardership: Research Findings, Practice, and Skills, New York: Houghton Mifflin Company.
     Fernandez, John P.& Barr, Mary
      1993 The Diversity Advantage, Lexington, Massachusetts: Lexington Books.
     Fernandez, John P.,
      1991 Managing a Diverse Work Force: Regaining the Competitive Edge, Lexington, Massachusetts: Lexington Books.
     Fine, Marlene G.,
      1995 Building Successful Multicultural Organizations: Challenges and Opportunities, Westport, CT: Quorum Books.
     Flood, Robert L. & Romm, Norma R.A.,
      1996 Diversity Management: Triple Loop Learning, New York: John Wiley & Sons.
     Gardenswartz, L. & Rowe, A.,
      1993 Managing Diversity: A Complete Desk Reference and Planning Guide. Homewood, Illinois: BUSINESS ONE IRWIN.
     Golembiewski, Robert T.,
      1995 Managing Diversity in Organizations, Tuscaloosa Alabama: The University of Alabama Press.
     Gomez-Mejia, Luis R., Balkin, David B. & Robert L. Cardy.,
      1998 Managing Human Resources, Upper Saddle River, NJ: Prentice-Hall, Inc.
     Gossett, Charles W.,
      1997 "Lesbians and Gay Men in the Public Sector Work Force", in Carolyn Ban & Norma M. Riccucci 1997 Public Personnel Management: Current Concerns, Future Challenges, White Plains, N. Y. :Longman Publishers.pp.123-138.
     Gottfredson, Linda S.,
      1992 "Dilemmas in Developing Diversity Programs", in Susan E. Jackson (ed.), 1992 Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.279-305.
     Green, Stanton W. & Perlman, Stephen M.,
      1997 "Education, Diversity, and American Culture", in Larry L. Naylor, Cultural Diversity in the United States, Wesport, CT: Bergin & Garvey.
     Haro, Roberto P.,
      1993 "Leadership and Diversity: Organizational Strategies" , in Ronald R. Sims & Robert F. Dennehy(eds.), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.47-62.
     Harris, Thomas E.,
      1997 "Diversity: Importance, Ironies, and Pathways" in Claire Damken Brown , Snedeker, Charlotte C. & Beate Sykes(eds.), Conflict and Diversity, New Jersey: Hampton Press, Inc.pp.17-33.
     Heil, Gary,
      1993 "Learning to Love Weird: Creating an Infrastructure for Diversity" in Ronald R. Sims & Robert F. Dennehy(eds.), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.63-70.
     Heneman, Robert L., Waldeck, Nancy E. & Michele Cushnie,
      1996 "Diversity Considerations in Staffing Decision-making", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.74-101.
     Jackson, Susan E. & Alvarez, Eden B.,
      1992 "Working Through Diversity as a Strategic Imperative", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.13-29.
     Jackson, Susan E.,
      1992 "Preview of the Road to Be Traveled", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.3-12.
     Jamieson, David & O*Mara Julie ,
      1991 Managing Workforce 2000: Gaining the Diversity Advantage, San Francisco: Jossey-Bass Publishers.
     Klingner, Donald E.& Nalbandian John,
      1998 Public Personnel Management: Contexts and Strategies, Upper Saddle River, NJ: Prentice-Hall, Inc.
     Knouse, Stephen B. & Chretien, David ,
      1996 "Workforce Diversity and TQM", in Stephen B. Knouse (ed.), Human Resources Management Perspectives on TQM: Concepts and Practices, Milwaukee,WI: ASQC Quality Press.pp.261-273.
     Kossek, Ellen Ernst & Lobel, Sharon A.,
      1996 "Introduction: Transforming Human Resources Systems to Manage Diversity: An Introduction and Orienting Framework", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.1-20.
     Kram, Kathy E. & Hall, Douglas T.,
      1996 "Mentoring in a Context of Diveristy and Turbulence" in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.108-136.
     Lobel, Sharon A. & Kossek, Ellen E.,
      1996 "Human Resource Strategies to Support Diversity in work and Personal Lifestyles: Beyond the Family Friendly", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.221-243.
     Luthans, Fred ,
      1998 Organizational Behavior, New York: McGraw-Hill Company.
     Milkovich, George T. & Boudreau, John W.,
      1994 Human Resource Management, Boston, Massachusetts: IRWIN, Inc.
     Moorhead Gregory & Griffin Ricky W.,
      1998 Organizational Behavior, Bostan, MA: Houghton Mifflin Company.
     Morrison, Ann M.,
      1992 The New Leaders: Guidelines on Leadership diversity in America, San Francisco, CA.: Jossey-Bass Publisher.
     Naff, Katherine C.,
      1997 "Colliding with a Glass Ceiling: Barriers to the Advancement of Women and Minorities", in Carolyn Ban & Norma M. Riccucci 1997 Public Personnel Management: Current Concerns, Future Challenges, White Plains, N.Y.: Longman Publishers.pp.91-108.
     Naylor, Larry L.,
      1997 Cultural Diversity in the United States, Wesport, CT: Bergin & Garvey.
     Nelson, Debra L. & Quick, James Campbell,
      1997 Organizational Behavior: Foundations, Realities, and Challenges, St. Paul, MN:WEST Publishing Company.
     Ospina, Sonia M.,
      1996 "Realizing the Promise of Diversity", in James L. Pery (ed.), Handbook of Public Administration, San Francisco: Jossey-Bass Publishers.
     O*Mara, Julie,
      1994 "Managing Diversity", in William R. Tracey (ed.), Human Resources Management & Development Handbook, New York: AMACOM. pp.103-126.
     Palmer, Judith,
      1994 "Diversity: Three Paradigms" in Elsie Y. Cross, et al., The Promise of Diversity : Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations, New York: IRWIN.pp.252-258.
     Robbins, Stephen P.,
      1998 Organizational Behavior, New Jersey: Prentice Hall.
     Roberson, Loriann & Gutierrez, Nancy C.,
      1992 "Beyond Good Faith: Commitment to Recruiting Management Diversity at Pacific Bell", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.65-85.
     Roberts, Karen,
      1996 "Managing Disability-based Diversity", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Cambridge, Massachusetts: Blackwell Publishers Inc.pp.310-332.
     Sessa, Valerie I.,
      1992 "Managing Diversity at the Xerox Corporation: Balanced Workforce Goals and Caucus Groups" in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.37-64.
     Simons, Geroge F.,V*zquez, Carmen & Philip R. Harris,
      1993 Transcultural Leadership: Empowering the Diverse Workforce, Houston Texas: Gulf Publishing Company.
     Sims, Serbrenia J. & Sims, Ronald R.,
      1993 "Diversity and Difference Training in the United States", in Ronald R. Sims & Robert F. Dennehy(eds.), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.73-90.
     Slack, James D.,
      1997b "AIDS and Disability Policy: How Can the Public Sector Prepare Itself?", in Carolyn Ban & Norma M. Riccucci ,Public Personnel Management: Current Concerns, Future Challenges, White Plains, N.Y.: Longman Publishers.pp.139-154.
     Smither, Robert D., Houston, John M. & Sandra A. McIntire,
      1996 Organizational Change: Adaptation, Growth, and Development, Organization Development: Strategies for Changing Environments, New York: HarperCollins College Publishers.
     Starrett, Shari Neller ,
      1997 "Gender Identity: Unity Through Diversity", in Larry L. Naylor, Cultural Diversity in the United States, Wesport, CT: Bergin & Garvey. Pp.215-227.
     Swanger, Clare C.,
      1994 "Perspectives on the History of Ameliorating Oppression and Supporting Diversity in United States Organizations" in Elsie Y. Cross, et al.（eds.）, The Promise of Diversity : Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations, New York: Irwin.pp.3-21.
     Taylor, Paul W.,
      1995 "Reverse Discrimination and Compensatory Justice", in Steven M. Cahn(ed.), The Affirmative Action Debate, New York: Routledge, Inc.
     Thomas, R. Roosevelt Jr.,
      1991 Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity. New York: AMACOM.
     Thomas, R. Roosevelt Jr.,
      1992 "Managing Diversity: A Conceptual Framework", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.306-318.
     Thomas, R. Roosevelt Jr.,
      1996 Redefining Diversity , New York: AMACOM.
     Thompson, Donna E. & Gooler, Laura E.,
      1996 "Capitalizing on the Benefits of Diversity through Workteams", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.392-436.
     Triandis, Harry C.,
      1995 "A Theoretical Framework for the Study of Diversity" in Martin M. Chemers , Stuart Oskamp & Mark A. Costanzo ,Diversity in Organizations: New Perspective for a Changing Workplace, Thousand Oaks, CA.: Sage Publications, Inc.pp.11-36.
     Walker, Barbara A. & Handson William C.,
      1992 "Valuing Differences at Digital Equioment Corporation", in Susan E. Jackson (ed.), 1992 Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press. pp.119-136.
     Werhane, Patricia H. & Freeman, R. Edward,
      1997 Encyclopedic Dictionary of Business Ethics, Malden, Massachusetts: Blackwell Publishers Inc.
     West, Jonathan P.,
      1998 "Managing an Aging Workforce: Trends, Issues, and Strategies", in Stephen E. Condrey, (ed.) ,Handbook of Human Resource Management in Government, San Francisco, California: Jossey-Bass Inc.pp.93-115.
     Wright, Patrick M. & Noe Raymond A.,
      1995 Management of Organizations, Chicago: IRWIN Inc.
     Yakura, Elaine K.,
      1996 "EEO Law and Managing Diversity", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.25-50.
     （二）中文
     內政部統計處
      民86 《台灣地區都市原住民生活狀況調查》，台北：內政部統計處。
     瓦歷斯•諾幹與高德義
      民86 〈原住民教育政策的改革〉，收編於 林本炫主編，《教育政策的民間觀點》，台北：業強出版社。
     江宜樺
      民87 〈麥可•瓦瑟論多元族群社會的國家認同〉，收編於 蕭高彥、蘇文流主編：《政治思想論文集：多元主義》，台北：中央研究院中山人文社會科學研究所。
     江岷欽與林鍾沂
      民86 《公共組織理論》，台北：空中大學。
     吳 定
      民85 《組織發展：理論與技術》，台北：天一圖書。
     吳天泰
      民83 〈師院原住民學生之壓力與調適〉，收編於《原住民文化會議論文集》，台北：行政院文化建設委員會。
     吳柏誼
      民85 《多重文化組織之建構：多樣化管理之研究》，政治大學公共行政學系未刊碩士論文。
     吳復新
      民85 《人力資源管理》，台北：空中大學。
     吳瓊恩
      民81 《行政學的範圍與方法》，台北：五南圖書。
      民85 《行政學》，台北：三民書局。
     呂育誠
      民84 〈以全面品質管理落實行政革新工作〉，收編於 張家洋，《公共行政的知識議題與新趨勢》，台北：三民書局。
     杜玉蓉譯 Alessandra, Tony & O*Connor, Michael J.著
      民87 《白金定律》，台北：麥田出版社。
     東華大學
      民87 《原住民教育體制的發展：民族學苑的規劃》，台北：行政院原住民委員會。
     馮朝霖
      民86 〈多元文化與教育〉，收編於 林本炫主編：《教育改革的民間觀點》，台北：業強出版社。
     林芳如
      民86 《我國政府機關殘障人力管理問題之研究》，台北：政治大學公共行政學系未刊碩士論文。
     林長宏
      民85 《多重文化組織之建構：多樣化管理之研究》，台北：政治大學公共行政學系未刊碩士論文。
     林淑雅
      民87 《台灣原住民族運動的憲法意義》，台北：台灣大學法律學研究所未刊碩士論文。
     邱怡薇
      民87 〈都市原住民青少年之社會支持與學習適應——以台北縣阿美族為例〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     張善楠與黃辛材
      民87 〈台灣地區勞工原住民的母語學習經驗和族群認同〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     林慧貞與謝文和
      民87 〈台灣地區原住民成人教育需求與推展現況〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     黃森泉
      民87 〈社會教育與原住民之經濟—以信義鄉布農族為例〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     孫本初
      民87 《公共管理》，台北：智勝文化。
     孫本初 吳復新 許道然與夏學理合著
      民88 《組織發展》，台北：空中大學。
     徐聯恩譯 今井正名原著
      民83 《KAIZEN日本企業成功的奧妙》，台北：長河出版社。
     許彩娥
      民85 《多元化管理理論與實務》，台北：天一圖書。
     郭進隆譯Senge, Peter M.原著
      民84 《第五項修練》，台北：天下。
     黃美英
      民83 〈貧窮與歧視間的掙扎〉，收編於《原住民文化會議論文集》，台北：行政院文化建設委員會。
     黃英忠 曹國雄 黃同圳 張火燦 王秉鈞合著
      民87 《人力資源管理》，台北：華泰書局。
     黃麗蓉
      民85 《組織中的女性領導》，台北：政治大學公共行政學系未刊碩士論文。
     蔡申章譯 Maynard, Herman Bryant,Jr. & Mehrtens, Susan E.著
      民83 《第四波》，台北：牛頓出版。
     蕭武桐
      民84 《行政倫理》，台北：空中大學。
     
     二、期刊部分
     （一）英文
     Choudhury, Enamul H.,
      1996 "The Nature and Significance of Workforce Diversity", International Journal of Public Administration,19(3):399-423.
     Coleman, Troy ,
      1994 "Managing Diversity: Keeping It in Focus", Public Management, October:10-16.
     Cox, Taylor Jr.,
      1991 "The Multicultural Organization", Academy of Management Executive,5(2):34-47.
     Dobbs, Matti F.,
      1998 "Managing Diversity: The Department of Energy Initiative", Public Personnel Management,27(2):161-175.
     Ferris, Gerald R., Frink, Dwight D.& Carmen, Galang, M.,
      1994 "Diversity in the Workplace: The Human Resources Management Challenges", Human Resource Planning,16(1):41-50.
     Galagan, Patricia A.,
      1993 "Navigating the Differences", Training & Development, April:30-33.
     Garvin, D.,
      1993 "Building a Learning Organization.", Harvard Business Review, Jul-Aug:78-91.
     Golembiewski, Robert T.,
      1998 "Diversity as Shining Goal or Sham? Equifinality Definitely Does Not Apply," Organization Development Journal, 16(1):5-9.
     Guy, Mary E.,
      1993 "Glass Ceilings, Glass walls, Sticky Floors, and Glass Door: dilemmas for Women in Administration" ,National Training Conference, ASPA.
     Hickman, Gill Robinson & Creighton-Zollar, Ann,
      1998 "Diverse Self-Directed Work Teams: Developing Strategic Initiatives for 21st Century Organizations," Public Personnel Management 27(2):187-200.
     Jackson, Bailey W., LaFasto, Frank , Schultz, Henry G. & Don Kelly ,
      1992 "Diversity", Human Resource Management,Spring/Summer:21-34.
     Jenner, Lisa ,
      1994 "Diversity Management: What Does It Mean?", HR Focus, January:11.
     Newman, Meredith A.,
      1997 "Sex, Race, and Affirmative Action", Public Productivity & Management Review, 20(3):295-307.
     Shin, Roy W. & Mesch, Debra J.,
      1996 "The Changing Workforce: Issues and Challenges", International Journal of Public Administration, 19(3):291-298.
     Slack, James D.,
      1997a From Affirmative Action to Full Spectrum Diversity in the American Workplace-Shifting the Organization Paradigm, Review of Public Personnel Administration. Fall.:74-88.
     Thomas, R. Roosevelt Jr.,
      1990 "From Affirmative Action to Affirming Diversity", Harvard Business Review,March-April:107-117.
     Thomas, R. Roosevelt Jr.,
      1996-7 "The Concept of Managing Diversity", The Public Manager, Winter: 41-44.
     （二）中文
     宋吉德與范祥偉
      民87.4.1. 〈原住民專責組織法治化政策分析——議程建立觀點〉，立法院院聞，26卷4期，頁58-83。
     巫銘昌
      民86 〈社區化之原住民職業教育〉，原住民教育季刊，5期，頁59-68。
     李庚霈
      民86 〈原住民失業問題與因應對策之探討與評析〉，就業與訓練，15卷1期，頁24-31。
     李茂焜
      民86 〈原住民職業訓練之現況與展望〉，就業與訓練，15卷2期，頁22-25。
     孫本初與王雯君
      民87 〈邁向廿一世紀的新趨勢——多元化管理（上）〉，公訓報導，83期，頁38-42。
      民88 〈邁向廿一世紀的新趨勢——多元化管理（下）〉，公訓報導，84期，頁52-55。
     張清富
      民82 〈原住民的就業問題〉，就業與訓練，11卷5期，頁7-9。
     劉阿榮
      民85 〈教育優惠與階層流動：台灣原住民教育優惠政策析論〉，原住民教育季刊，4期，頁1-21。
     蕭萬長
      民87 〈政府再造的作法與展望-「革命實踐研究院國家發展研究班第五期演講〉，研考雙月刊，22卷3期，頁10-12。
     謝忠保
      民84 〈台灣原住民人力運用的問題與對策〉，中國勞工，945期，頁24-26。
     謝高橋
      民82 〈外籍勞工與原住民就業問題〉，就業與訓練，11卷5期，頁10-12。
      民85 〈原住民就業服務措施的檢討與建議〉，就業與訓練，14卷3期，頁29-32。
     
     三、報紙部分
     台灣新生報 民83.4.12.〈建立豐富多元的社會已來臨〉，第2版。
     中國時報 民85.4.24.〈請速定反種族歧視法〉，第11版。
     聯 合 報 民87.10.23.〈文化多元化與普遍價值的尋求〉，第14版。
     中時晚報 民88 3.5.〈政院修法確保女性勞工權益〉，第1版。
     中國時報 民88.4.27.〈進用原住民，市府擬帶頭〉，第17版。
     中國時報 民88.4.28.〈欠繳身心殘障僱用補助款，中信商銀第一〉，第19版。
     中國時報 民88.4.28. a〈原住民就業有保障〉，第17版。
     中國時報 民88.4.28. b〈三百原住民沒頭路〉，第17版。
     自由時報 民88.4.28. a〈原住民的都市輓歌〉，第12版。
     自由時報 民88.4.28. b〈原住民僱用比率應達5%〉，第12版。
     自由時報 民88.4.28. c〈經濟蕭條外勞多，就業機會相對少〉，第12版。
     自由時報 民88.4.28. d〈維護安全重資歷，達成比例有困難〉，第12版。
     中國時報 民88.5.26.〈保障原住民工作權，有辦法〉，第19版。
     中國時報 民88.6.13.〈就業媒合，全方位服務〉，第19版。
     中國時報 民88.6.28. a〈四海一家〉，第17版。
     中國時報 民88.6.28. b〈原住民籲加強與漢人聯誼〉，第17版。
     自由時報 民88.7.10.〈保障原住民就職，市府二年緩衝〉，第13版。
     四、網路部分
     內政部統計處
      民87 〈台閩地區縣助原住民人口數按性別分〉，http://www.ris.gov.tw/ch4/static/stT0-4.html
     行政院原住民委員會
      民87 〈台灣地區原住民人口基本資料〉，http://www.apc.gov.tw/2-admin/2-1-1.html
描述 碩士
國立政治大學
公共行政學系
85256009
資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002001286
資料類型 thesis
dc.contributor.advisor 孫本初zh_TW
dc.contributor.advisor Sun, Ben-Chuen_US
dc.contributor.author (Authors) 王雯君zh_TW
dc.contributor.author (Authors) Wang, Wen-Chunen_US
dc.creator (作者) 王雯君zh_TW
dc.creator (作者) Wang, Wen-Chunen_US
dc.date (日期) 1998en_US
dc.date.accessioned 22-Apr-2016 15:13:06 (UTC+8)-
dc.date.available 22-Apr-2016 15:13:06 (UTC+8)-
dc.date.issued (上傳時間) 22-Apr-2016 15:13:06 (UTC+8)-
dc.identifier (Other Identifiers) B2002001286en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/86042-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 公共行政學系zh_TW
dc.description (描述) 85256009zh_TW
dc.description.abstract (摘要) 跨向廿一世紀的組織，就應當關注「多元化（Diversity）」的議題，畢竟未來的工作隊伍將因為加入更多的異質性成分而呈現多元化的風貌，尤其是過去身處弱勢而未受組織開發的人力資源，例如：女性、殘障者、年老者、不同國籍與不同族群者等，在組織中有增多的趨勢。zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002001286en_US
dc.subject (關鍵詞) 多元化zh_TW
dc.subject (關鍵詞) 多元化管理zh_TW
dc.subject (關鍵詞) 工作隊伍zh_TW
dc.subject (關鍵詞) 弱勢群體zh_TW
dc.subject (關鍵詞) 平等就業機會zh_TW
dc.subject (關鍵詞) 弱勢優先zh_TW
dc.subject (關鍵詞) 多元文化組織zh_TW
dc.subject (關鍵詞) 原住民zh_TW
dc.subject (關鍵詞) diversityen_US
dc.subject (關鍵詞) Diversity Managementen_US
dc.subject (關鍵詞) workforceen_US
dc.subject (關鍵詞) minorityen_US
dc.subject (關鍵詞) Equal Employment Opportunityen_US
dc.subject (關鍵詞) Affirmative Actionen_US
dc.subject (關鍵詞) Multicultural Organizationen_US
dc.title (題名) 多元化管理之研究--以台北市原住民就業為例zh_TW
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 一、書籍部分
     （一）英文
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      1996 Successful Diversity Management Initiatives, Thousand Oaks, CA: Sage Publications, Inc.
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      1993 "Diversity, Learning, and Good Conversation," in Ronald R. Sims & Robert F. Dennehy(eds.), 1993 Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.17-30.
     Ban, Carolyn & Riccucci, Norma M.,
      1997 Public Personnel Management: Current Concerns, Future Challenges, New York: Longman.
     Barber, Alison E. & Daly, Christina L.,
      1996 "Compensation and Diversity: New Pay for a New Workforce?", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.194-215.
     Bhawuk, Dharm P.S. & Triandis, Harry C.,
      1996 "Diversity in the workplace: Emerging Corporate Strategies", in Gerald R. Ferris & M. Ronald Buckley (eds.) 1996 Human Resources Management: Perspective, Context, Functions and Outcomes, Englewood Cliffs, NJ: Prentice-Hall, Inc. pp.84-96.
     Bowens, H., Merenivitch J., Johnson, L. P., James, A. R.& Debra J. McFadden-Bryant,
      1993 "Managing Cultural Diversity Toward True Multiculturalism: Some Knowledge from the Black Perspective", in Ronald R. Sims & Robert F. Dennehy (eds), 1993 Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport, CT: Quorum Books.pp.33-45.
     Broom, Michael F.,
      1996 "Diversity, Synergy, and Transformative Social Change", in Elsie Y. Cross, et al.（eds.）, The Promise of Diversity : Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations, New York: Irwin.pp.308-314.
     Brown, Claire Damken , Snedeker, Charlotte C. & Beatle Sykes,
      1997 "Defining Diversity: An Overview ", in Claire Damken Brown , Snedeker, Charlotte C. & Beate Sykes(eds.), Conflict and Diversity, New Jersey: Hampton Press, Inc.pp.5-13.
     Carnevale, Anthony P. & Stone, Susan C.,
      1995 The American Mosaic: An In-Depth Report on the Future of Diversity at Work, New York: McGraw-Hill, Inc.
     Cascio, Wayne F.,
      1995 Managing Human Resources: Productivity, Quality of Worklife, Profits, New York: McGraw-Hill Inc.
     Certo, Samuel C.,
      1994 Modern Management: Diversity, Quality, Ethics and the Global Environment, Boston: Allyn and Bacon.
     Chambers, Tamu & Riccucci, Norma M.,
      1997 "Models of Excellence in Workplace Diversity", in Carolyn Ban & Norma M. Riccucci (eds.), Public Personnel Management: Current Concerns, Future Challenges, New York: Longman.pp.73-89.
     Chemers, Martin M., Oskamp, Stuart & Mark A. Costanzo,
      1995 "An Introduction to Diversity in Organizations", in Martin M. Chemers , Stuart Oskamp & Mark A. Costanzo ,Diversity in Organizations: New Perspective for a Changing Workplace, Thousand Oaks, CA.: Sage Publications, Inc.
     Chen, Chai C. & DiTomaso, N.,
      1996 *Performance Appraisal and Demographic Diversity:Issues Regarding Appraisals, Appraisers, and Appraising, in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.137-162.
     Cox, Taylor Jr. & Beale, Rudy L.,
      1997 Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco, CA: Berrett-Koehler.
     Cox, Taylor Jr. & Finley-Nickelson, J.,
      1997 "The Process of Acculturation in Diverse Organizations", in Taylor Cox Jr. & Ruby L.Beale, 1997 Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco, CA: Berrett-Koehler.pp.203-212.
     Cox, Taylor Jr.,
      1993 Cultural Diversity in Organizations: Theory, Research & Practice, San Francisco: Berrett-Koehler Publishers.
     Cox, Taylor Jr.,
      1997 "Effects of Diversity on Organizational Effectiveness: A Conceptual Framework", in Taylor Cox Jr. & Ruby L.Beale, 1997 Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco, CA: Berrett-Koehler. pp.31-33.
     Daft, Richard L.
      1997 Management, Orlando FL: The Dryden Press.
     Dass, Parshotam & Parker, Barbara,
      1996 "Diversity: A Strategic Issue", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Cambridge, Massachusetts: Blackwell Publishers Inc.pp.365-391.
     Deluca, Joel M. & McDoerll, Robert N.,
      1992 "Managing Diversity : A Strategic Grass-Roots Approach", in Susan E. Jackson (ed.), 1992 Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.227-247.
     Dennehy, Robert F. & Sims, Ronald R.,
      1993 "A Review and Discussion of Future Issues on Diversity and Differences", in Ronald R. Sims & Robert F. Dennehy (eds), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport, CT: Quorum Books.pp.165-171.
     Dessler, Gary
      1998 Management ,Upper Saddle River, NJ: Prectice-Hall International, Inc.
     DuBrin, Andrew J., 1998 Leardership: Research Findings, Practice, and Skills, New York: Houghton Mifflin Company.
     Fernandez, John P.& Barr, Mary
      1993 The Diversity Advantage, Lexington, Massachusetts: Lexington Books.
     Fernandez, John P.,
      1991 Managing a Diverse Work Force: Regaining the Competitive Edge, Lexington, Massachusetts: Lexington Books.
     Fine, Marlene G.,
      1995 Building Successful Multicultural Organizations: Challenges and Opportunities, Westport, CT: Quorum Books.
     Flood, Robert L. & Romm, Norma R.A.,
      1996 Diversity Management: Triple Loop Learning, New York: John Wiley & Sons.
     Gardenswartz, L. & Rowe, A.,
      1993 Managing Diversity: A Complete Desk Reference and Planning Guide. Homewood, Illinois: BUSINESS ONE IRWIN.
     Golembiewski, Robert T.,
      1995 Managing Diversity in Organizations, Tuscaloosa Alabama: The University of Alabama Press.
     Gomez-Mejia, Luis R., Balkin, David B. & Robert L. Cardy.,
      1998 Managing Human Resources, Upper Saddle River, NJ: Prentice-Hall, Inc.
     Gossett, Charles W.,
      1997 "Lesbians and Gay Men in the Public Sector Work Force", in Carolyn Ban & Norma M. Riccucci 1997 Public Personnel Management: Current Concerns, Future Challenges, White Plains, N. Y. :Longman Publishers.pp.123-138.
     Gottfredson, Linda S.,
      1992 "Dilemmas in Developing Diversity Programs", in Susan E. Jackson (ed.), 1992 Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.279-305.
     Green, Stanton W. & Perlman, Stephen M.,
      1997 "Education, Diversity, and American Culture", in Larry L. Naylor, Cultural Diversity in the United States, Wesport, CT: Bergin & Garvey.
     Haro, Roberto P.,
      1993 "Leadership and Diversity: Organizational Strategies" , in Ronald R. Sims & Robert F. Dennehy(eds.), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.47-62.
     Harris, Thomas E.,
      1997 "Diversity: Importance, Ironies, and Pathways" in Claire Damken Brown , Snedeker, Charlotte C. & Beate Sykes(eds.), Conflict and Diversity, New Jersey: Hampton Press, Inc.pp.17-33.
     Heil, Gary,
      1993 "Learning to Love Weird: Creating an Infrastructure for Diversity" in Ronald R. Sims & Robert F. Dennehy(eds.), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.63-70.
     Heneman, Robert L., Waldeck, Nancy E. & Michele Cushnie,
      1996 "Diversity Considerations in Staffing Decision-making", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.74-101.
     Jackson, Susan E. & Alvarez, Eden B.,
      1992 "Working Through Diversity as a Strategic Imperative", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.13-29.
     Jackson, Susan E.,
      1992 "Preview of the Road to Be Traveled", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.3-12.
     Jamieson, David & O*Mara Julie ,
      1991 Managing Workforce 2000: Gaining the Diversity Advantage, San Francisco: Jossey-Bass Publishers.
     Klingner, Donald E.& Nalbandian John,
      1998 Public Personnel Management: Contexts and Strategies, Upper Saddle River, NJ: Prentice-Hall, Inc.
     Knouse, Stephen B. & Chretien, David ,
      1996 "Workforce Diversity and TQM", in Stephen B. Knouse (ed.), Human Resources Management Perspectives on TQM: Concepts and Practices, Milwaukee,WI: ASQC Quality Press.pp.261-273.
     Kossek, Ellen Ernst & Lobel, Sharon A.,
      1996 "Introduction: Transforming Human Resources Systems to Manage Diversity: An Introduction and Orienting Framework", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.1-20.
     Kram, Kathy E. & Hall, Douglas T.,
      1996 "Mentoring in a Context of Diveristy and Turbulence" in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.108-136.
     Lobel, Sharon A. & Kossek, Ellen E.,
      1996 "Human Resource Strategies to Support Diversity in work and Personal Lifestyles: Beyond the Family Friendly", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.221-243.
     Luthans, Fred ,
      1998 Organizational Behavior, New York: McGraw-Hill Company.
     Milkovich, George T. & Boudreau, John W.,
      1994 Human Resource Management, Boston, Massachusetts: IRWIN, Inc.
     Moorhead Gregory & Griffin Ricky W.,
      1998 Organizational Behavior, Bostan, MA: Houghton Mifflin Company.
     Morrison, Ann M.,
      1992 The New Leaders: Guidelines on Leadership diversity in America, San Francisco, CA.: Jossey-Bass Publisher.
     Naff, Katherine C.,
      1997 "Colliding with a Glass Ceiling: Barriers to the Advancement of Women and Minorities", in Carolyn Ban & Norma M. Riccucci 1997 Public Personnel Management: Current Concerns, Future Challenges, White Plains, N.Y.: Longman Publishers.pp.91-108.
     Naylor, Larry L.,
      1997 Cultural Diversity in the United States, Wesport, CT: Bergin & Garvey.
     Nelson, Debra L. & Quick, James Campbell,
      1997 Organizational Behavior: Foundations, Realities, and Challenges, St. Paul, MN:WEST Publishing Company.
     Ospina, Sonia M.,
      1996 "Realizing the Promise of Diversity", in James L. Pery (ed.), Handbook of Public Administration, San Francisco: Jossey-Bass Publishers.
     O*Mara, Julie,
      1994 "Managing Diversity", in William R. Tracey (ed.), Human Resources Management & Development Handbook, New York: AMACOM. pp.103-126.
     Palmer, Judith,
      1994 "Diversity: Three Paradigms" in Elsie Y. Cross, et al., The Promise of Diversity : Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations, New York: IRWIN.pp.252-258.
     Robbins, Stephen P.,
      1998 Organizational Behavior, New Jersey: Prentice Hall.
     Roberson, Loriann & Gutierrez, Nancy C.,
      1992 "Beyond Good Faith: Commitment to Recruiting Management Diversity at Pacific Bell", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.65-85.
     Roberts, Karen,
      1996 "Managing Disability-based Diversity", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Cambridge, Massachusetts: Blackwell Publishers Inc.pp.310-332.
     Sessa, Valerie I.,
      1992 "Managing Diversity at the Xerox Corporation: Balanced Workforce Goals and Caucus Groups" in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.37-64.
     Simons, Geroge F.,V*zquez, Carmen & Philip R. Harris,
      1993 Transcultural Leadership: Empowering the Diverse Workforce, Houston Texas: Gulf Publishing Company.
     Sims, Serbrenia J. & Sims, Ronald R.,
      1993 "Diversity and Difference Training in the United States", in Ronald R. Sims & Robert F. Dennehy(eds.), Diversity And Differences in Organizations: Agenda for Answers and Questions, Westport: Quorum Books.pp.73-90.
     Slack, James D.,
      1997b "AIDS and Disability Policy: How Can the Public Sector Prepare Itself?", in Carolyn Ban & Norma M. Riccucci ,Public Personnel Management: Current Concerns, Future Challenges, White Plains, N.Y.: Longman Publishers.pp.139-154.
     Smither, Robert D., Houston, John M. & Sandra A. McIntire,
      1996 Organizational Change: Adaptation, Growth, and Development, Organization Development: Strategies for Changing Environments, New York: HarperCollins College Publishers.
     Starrett, Shari Neller ,
      1997 "Gender Identity: Unity Through Diversity", in Larry L. Naylor, Cultural Diversity in the United States, Wesport, CT: Bergin & Garvey. Pp.215-227.
     Swanger, Clare C.,
      1994 "Perspectives on the History of Ameliorating Oppression and Supporting Diversity in United States Organizations" in Elsie Y. Cross, et al.（eds.）, The Promise of Diversity : Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations, New York: Irwin.pp.3-21.
     Taylor, Paul W.,
      1995 "Reverse Discrimination and Compensatory Justice", in Steven M. Cahn(ed.), The Affirmative Action Debate, New York: Routledge, Inc.
     Thomas, R. Roosevelt Jr.,
      1991 Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity. New York: AMACOM.
     Thomas, R. Roosevelt Jr.,
      1992 "Managing Diversity: A Conceptual Framework", in Susan E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press.pp.306-318.
     Thomas, R. Roosevelt Jr.,
      1996 Redefining Diversity , New York: AMACOM.
     Thompson, Donna E. & Gooler, Laura E.,
      1996 "Capitalizing on the Benefits of Diversity through Workteams", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.392-436.
     Triandis, Harry C.,
      1995 "A Theoretical Framework for the Study of Diversity" in Martin M. Chemers , Stuart Oskamp & Mark A. Costanzo ,Diversity in Organizations: New Perspective for a Changing Workplace, Thousand Oaks, CA.: Sage Publications, Inc.pp.11-36.
     Walker, Barbara A. & Handson William C.,
      1992 "Valuing Differences at Digital Equioment Corporation", in Susan E. Jackson (ed.), 1992 Diversity in the Workplace: Human Resources Initiatives, New York: The Guilford Press. pp.119-136.
     Werhane, Patricia H. & Freeman, R. Edward,
      1997 Encyclopedic Dictionary of Business Ethics, Malden, Massachusetts: Blackwell Publishers Inc.
     West, Jonathan P.,
      1998 "Managing an Aging Workforce: Trends, Issues, and Strategies", in Stephen E. Condrey, (ed.) ,Handbook of Human Resource Management in Government, San Francisco, California: Jossey-Bass Inc.pp.93-115.
     Wright, Patrick M. & Noe Raymond A.,
      1995 Management of Organizations, Chicago: IRWIN Inc.
     Yakura, Elaine K.,
      1996 "EEO Law and Managing Diversity", in Ellen Ernst Kossek & Sharon A. Lobel (eds.), Managing Diversity: Human Resource Strategies for Transforming the Workplace, Oxford: Blackwell Publishers Ltd.pp.25-50.
     （二）中文
     內政部統計處
      民86 《台灣地區都市原住民生活狀況調查》，台北：內政部統計處。
     瓦歷斯•諾幹與高德義
      民86 〈原住民教育政策的改革〉，收編於 林本炫主編，《教育政策的民間觀點》，台北：業強出版社。
     江宜樺
      民87 〈麥可•瓦瑟論多元族群社會的國家認同〉，收編於 蕭高彥、蘇文流主編：《政治思想論文集：多元主義》，台北：中央研究院中山人文社會科學研究所。
     江岷欽與林鍾沂
      民86 《公共組織理論》，台北：空中大學。
     吳 定
      民85 《組織發展：理論與技術》，台北：天一圖書。
     吳天泰
      民83 〈師院原住民學生之壓力與調適〉，收編於《原住民文化會議論文集》，台北：行政院文化建設委員會。
     吳柏誼
      民85 《多重文化組織之建構：多樣化管理之研究》，政治大學公共行政學系未刊碩士論文。
     吳復新
      民85 《人力資源管理》，台北：空中大學。
     吳瓊恩
      民81 《行政學的範圍與方法》，台北：五南圖書。
      民85 《行政學》，台北：三民書局。
     呂育誠
      民84 〈以全面品質管理落實行政革新工作〉，收編於 張家洋，《公共行政的知識議題與新趨勢》，台北：三民書局。
     杜玉蓉譯 Alessandra, Tony & O*Connor, Michael J.著
      民87 《白金定律》，台北：麥田出版社。
     東華大學
      民87 《原住民教育體制的發展：民族學苑的規劃》，台北：行政院原住民委員會。
     馮朝霖
      民86 〈多元文化與教育〉，收編於 林本炫主編：《教育改革的民間觀點》，台北：業強出版社。
     林芳如
      民86 《我國政府機關殘障人力管理問題之研究》，台北：政治大學公共行政學系未刊碩士論文。
     林長宏
      民85 《多重文化組織之建構：多樣化管理之研究》，台北：政治大學公共行政學系未刊碩士論文。
     林淑雅
      民87 《台灣原住民族運動的憲法意義》，台北：台灣大學法律學研究所未刊碩士論文。
     邱怡薇
      民87 〈都市原住民青少年之社會支持與學習適應——以台北縣阿美族為例〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     張善楠與黃辛材
      民87 〈台灣地區勞工原住民的母語學習經驗和族群認同〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     林慧貞與謝文和
      民87 〈台灣地區原住民成人教育需求與推展現況〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     黃森泉
      民87 〈社會教育與原住民之經濟—以信義鄉布農族為例〉，收編於 師大社教系，《原住民成人教育國際觀摩暨學術研討會論文集》，台北：教育部。
     孫本初
      民87 《公共管理》，台北：智勝文化。
     孫本初 吳復新 許道然與夏學理合著
      民88 《組織發展》，台北：空中大學。
     徐聯恩譯 今井正名原著
      民83 《KAIZEN日本企業成功的奧妙》，台北：長河出版社。
     許彩娥
      民85 《多元化管理理論與實務》，台北：天一圖書。
     郭進隆譯Senge, Peter M.原著
      民84 《第五項修練》，台北：天下。
     黃美英
      民83 〈貧窮與歧視間的掙扎〉，收編於《原住民文化會議論文集》，台北：行政院文化建設委員會。
     黃英忠 曹國雄 黃同圳 張火燦 王秉鈞合著
      民87 《人力資源管理》，台北：華泰書局。
     黃麗蓉
      民85 《組織中的女性領導》，台北：政治大學公共行政學系未刊碩士論文。
     蔡申章譯 Maynard, Herman Bryant,Jr. & Mehrtens, Susan E.著
      民83 《第四波》，台北：牛頓出版。
     蕭武桐
      民84 《行政倫理》，台北：空中大學。
     
     二、期刊部分
     （一）英文
     Choudhury, Enamul H.,
      1996 "The Nature and Significance of Workforce Diversity", International Journal of Public Administration,19(3):399-423.
     Coleman, Troy ,
      1994 "Managing Diversity: Keeping It in Focus", Public Management, October:10-16.
     Cox, Taylor Jr.,
      1991 "The Multicultural Organization", Academy of Management Executive,5(2):34-47.
     Dobbs, Matti F.,
      1998 "Managing Diversity: The Department of Energy Initiative", Public Personnel Management,27(2):161-175.
     Ferris, Gerald R., Frink, Dwight D.& Carmen, Galang, M.,
      1994 "Diversity in the Workplace: The Human Resources Management Challenges", Human Resource Planning,16(1):41-50.
     Galagan, Patricia A.,
      1993 "Navigating the Differences", Training & Development, April:30-33.
     Garvin, D.,
      1993 "Building a Learning Organization.", Harvard Business Review, Jul-Aug:78-91.
     Golembiewski, Robert T.,
      1998 "Diversity as Shining Goal or Sham? Equifinality Definitely Does Not Apply," Organization Development Journal, 16(1):5-9.
     Guy, Mary E.,
      1993 "Glass Ceilings, Glass walls, Sticky Floors, and Glass Door: dilemmas for Women in Administration" ,National Training Conference, ASPA.
     Hickman, Gill Robinson & Creighton-Zollar, Ann,
      1998 "Diverse Self-Directed Work Teams: Developing Strategic Initiatives for 21st Century Organizations," Public Personnel Management 27(2):187-200.
     Jackson, Bailey W., LaFasto, Frank , Schultz, Henry G. & Don Kelly ,
      1992 "Diversity", Human Resource Management,Spring/Summer:21-34.
     Jenner, Lisa ,
      1994 "Diversity Management: What Does It Mean?", HR Focus, January:11.
     Newman, Meredith A.,
      1997 "Sex, Race, and Affirmative Action", Public Productivity & Management Review, 20(3):295-307.
     Shin, Roy W. & Mesch, Debra J.,
      1996 "The Changing Workforce: Issues and Challenges", International Journal of Public Administration, 19(3):291-298.
     Slack, James D.,
      1997a From Affirmative Action to Full Spectrum Diversity in the American Workplace-Shifting the Organization Paradigm, Review of Public Personnel Administration. Fall.:74-88.
     Thomas, R. Roosevelt Jr.,
      1990 "From Affirmative Action to Affirming Diversity", Harvard Business Review,March-April:107-117.
     Thomas, R. Roosevelt Jr.,
      1996-7 "The Concept of Managing Diversity", The Public Manager, Winter: 41-44.
     （二）中文
     宋吉德與范祥偉
      民87.4.1. 〈原住民專責組織法治化政策分析——議程建立觀點〉，立法院院聞，26卷4期，頁58-83。
     巫銘昌
      民86 〈社區化之原住民職業教育〉，原住民教育季刊，5期，頁59-68。
     李庚霈
      民86 〈原住民失業問題與因應對策之探討與評析〉，就業與訓練，15卷1期，頁24-31。
     李茂焜
      民86 〈原住民職業訓練之現況與展望〉，就業與訓練，15卷2期，頁22-25。
     孫本初與王雯君
      民87 〈邁向廿一世紀的新趨勢——多元化管理（上）〉，公訓報導，83期，頁38-42。
      民88 〈邁向廿一世紀的新趨勢——多元化管理（下）〉，公訓報導，84期，頁52-55。
     張清富
      民82 〈原住民的就業問題〉，就業與訓練，11卷5期，頁7-9。
     劉阿榮
      民85 〈教育優惠與階層流動：台灣原住民教育優惠政策析論〉，原住民教育季刊，4期，頁1-21。
     蕭萬長
      民87 〈政府再造的作法與展望-「革命實踐研究院國家發展研究班第五期演講〉，研考雙月刊，22卷3期，頁10-12。
     謝忠保
      民84 〈台灣原住民人力運用的問題與對策〉，中國勞工，945期，頁24-26。
     謝高橋
      民82 〈外籍勞工與原住民就業問題〉，就業與訓練，11卷5期，頁10-12。
      民85 〈原住民就業服務措施的檢討與建議〉，就業與訓練，14卷3期，頁29-32。
     
     三、報紙部分
     台灣新生報 民83.4.12.〈建立豐富多元的社會已來臨〉，第2版。
     中國時報 民85.4.24.〈請速定反種族歧視法〉，第11版。
     聯 合 報 民87.10.23.〈文化多元化與普遍價值的尋求〉，第14版。
     中時晚報 民88 3.5.〈政院修法確保女性勞工權益〉，第1版。
     中國時報 民88.4.27.〈進用原住民，市府擬帶頭〉，第17版。
     中國時報 民88.4.28.〈欠繳身心殘障僱用補助款，中信商銀第一〉，第19版。
     中國時報 民88.4.28. a〈原住民就業有保障〉，第17版。
     中國時報 民88.4.28. b〈三百原住民沒頭路〉，第17版。
     自由時報 民88.4.28. a〈原住民的都市輓歌〉，第12版。
     自由時報 民88.4.28. b〈原住民僱用比率應達5%〉，第12版。
     自由時報 民88.4.28. c〈經濟蕭條外勞多，就業機會相對少〉，第12版。
     自由時報 民88.4.28. d〈維護安全重資歷，達成比例有困難〉，第12版。
     中國時報 民88.5.26.〈保障原住民工作權，有辦法〉，第19版。
     中國時報 民88.6.13.〈就業媒合，全方位服務〉，第19版。
     中國時報 民88.6.28. a〈四海一家〉，第17版。
     中國時報 民88.6.28. b〈原住民籲加強與漢人聯誼〉，第17版。
     自由時報 民88.7.10.〈保障原住民就職，市府二年緩衝〉，第13版。
     四、網路部分
     內政部統計處
      民87 〈台閩地區縣助原住民人口數按性別分〉，http://www.ris.gov.tw/ch4/static/stT0-4.html
     行政院原住民委員會
      民87 〈台灣地區原住民人口基本資料〉，http://www.apc.gov.tw/2-admin/2-1-1.html		zh_TW