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題名 組織特性與個人屬性對訓練移轉影響之探討--以台北捷運公司為個案分析 作者 陶紀貞
Tao, Chi-Chen貢獻者 孫本初
Sun, Ben-Chu
陶紀貞
Tao, Chi-Chen關鍵詞 訓練移轉
組織特性
個人屬性
訓練
個案調查
人力資源發展
transfer of training
training
HRD日期 1998 上傳時間 22-Apr-2016 15:13:17 (UTC+8) 摘要 面對廿一世紀的來臨,各公私組織已將人力視為其重要的資產,不論國家競爭力或企業競爭力的提昇,人力的良窳佔有極重要的角色。「國家競爭優勢」作者波特(Porter)教授的著名菱形理論中,甚至將人力資源列為影響產業競爭優勢的基本因素之一。雖然人力資源十分重要,但組織因身處持續變遷的環境中,若對人力資源不加以培育,其價值可能流失,甚至成為組織的包袱或債務。故Johnston & Packer兩人認為「教育與訓練是保存與增加國家人力資源的主要功能」(1987:116);Thomas Peters建議「工作訓練與持續再訓練,必須提高為企業與國家的最高議題」(1988:322); Porter在其所著「國家競爭優勢」一書中認為,競爭力強的企業大多擁有完整且比對手更強的員工訓練活動,它們在內部訓練的投資平均甚至高於產業研發(1996:853)。 參考文獻 參考書目及期刊 一、 中文部分 1. 田靜婷,「訓練遷移相關因素之研究」,大葉工學院事業經營研究所碩士論文,民國八十二年 2. 田靜婷,「如何確保訓練的成效」(上下),人事月刊第十九卷第四、五期,民國八十三年十月 3. 李淑娟,「訓練移轉之研究--經濟部所屬國營事業機構之個案分析」,國立政治大學公共行政研究所,民國八十一年 4. 吳定,「組織發展理論與技術」,天一圖書公司,民國八十三年 5. 吳定(計畫主持人)、許立一、郭耀昌(研究員)、侯俊吉、楊靜芬(研究助理),「公務人員訓練需求調查之研究」,考試院公務人員保障暨培訓委員會專案委託研究 6. 卓雅偵,「組織因素與訓練移轉之相關研究」,國立中興大學企業管理研究所碩士論文,民國八十六年 7. 林坤茂,「以策略性人力資源管理觀點探討組織訓練移轉之成效:以台灣糖業公司為個案分析」,國立東華大學企業管理研究所碩士論文,民國八十六年。 8. 孫本初、蔡秀涓合著,「我國中高級公務人員訓練移轉之研究--以政大公企中心公務人員訓練班為個案」,國立政治大學學報第七十二期,民國八十五年,頁213-262 9. 陳遠星,「工作環境與受訓者人格特質對訓練移轉之研究」,國立交通大學管理科學研究所碩士論文,民國八十六年。 10. 陳燕珍,「訓練移轉之實證研究」,大同工學院事業經營研究所碩士論文,民國八十四年 11. 楊國樞等,「社會及行為科學研究法」,東華書局,民國七十八年 12. 台北大眾捷運股份有限公司,「台北大眾捷運股份有限公司八十七年度訓練計畫」,民國八十六年六月 13. 台北捷運公司,「台北捷運公司簡介」,民國八十六年 14. 張紹勳、林秀娟,「SPSS for Windows統計分析-初等統計與高等統計(上下冊),松崗電腦圖書資料(股)公司,民國八十五年三月 15. 游玉梅,「邁向廿一世紀人力資源發展部門應有的行動方案」,行政管理論文選輯,第十三輯,民國八十八年三月 16. 波特著,李明軒、邱如美合譯,「國家競爭優勢」(上)(下),天下文化出版,1996年8月 二、 英文部分 1. Anderson, J. G. & K. N. Wexley "Applications-Based Managemnet Development" Personnel Administrator, Oct. 1983, pp39-43 2. Babie, Earl, The Practive of Social Research, Seventh Edition, 1994 3. Baldwin, T. T., R. J. Magjuka & B. T. Loher "The Perils of Participation: Effects of Choice of Training on Trainee Motivation and Learning" Personnel Psychology, 1991, pp51-63 4. Baldwin, Timothy T. & Ford J. K. "Transfer of Training: A Review and Direction for future research" Personnel Psychology, 1, Spring, 1988, pp63-105. 5. Bandura, A., Social Foundations of Thought and Action, Clifts, NJ: Prentice-Hall, 1986 6. Baumgartel H., Reynolds M. & Pathan R. "How Personality and Organization-Climate Variables Moderate the Effectiveness of Management Development Programmes : A Review and Some Recent Research Findings" Management and Labour Studies, 1984 7. Broad M. L. & Newstrom J. W., Transfer of Training: Action-packed Strategies to Ensure High Payoff from Training Investments, Addison-Wesley Publishing Company, 1992 8. Butterfield, E. C. & G. D. Nelson "Theory and Practice of Teaching for Transfer", Educational Technology Research and Development, 1989, p37 9. Byham, W.C., Adams, D., & Kiggins, A., "Transfer of modeling training to the job", Personnel Psychology, 1976 10. Casico, W. F. Managing Human Resources: Productivity, Quality of Work Life, Profits, Singapore: McGraw-Hill, 1989 11. Catherine, S. Clark, Gregory H. Dobbins & Robert T. Ladd. "Exploratory Field Study of Training Motivation" Group & Organization Management, Vol.18 No.3, 1993 12. Clark, R. E., & Voogel, A., "Transfer of Training Principles for Instructional Design", Education Communucation and Technology Journal, 1985 13. Curry, D. H., Caplan. P., & Knuppel, J. "Transfer of Training and Adult Learning (TOTAL)". Journal of Continuing Social Work Education, 6(1), 14. Deming, W. Edward, Out of the Crisis, Cambridge: Massachusetts Institute of Technology, 1988, 15. Georgenson, D. L. "The Problem of Transfer Calls for Partnership" Training and Development Journal, 1982, 16. Goldstein, Irwin L. Training in Organization: Needs Assessment Development and Evaluation, Wadsworth, Inc., Belmont, California, 1986, 17. Gordon, J. R. "Transfer for Training" Training, Nov. 1989, 18. Gregoire, Thomas K. & Jennifer Propp & John Poertner. "The Supervisor`s Role in the Transfer of Training" Administration in Social Work, Vol.22, No.1, 1998 19. Hall, D. T. Careers in organizations, Santa Monica, CA: Goddyear, 1976 20. Hoffman, Frank O. "Is Management Development Doing the Job?" Training and Development Journal, Jan. 1983, 21. Huczynski, A. A. & Lewis, J.W., "An Epirical Sudy into the Larning Tansfer Pocess in Mnagement Taining", Journal of Management Studies, Vol.17, 1980 22. Huse, E. F. & Cumming, T. G. Organization Development and Change, 3rd ed., New York, 1985 23. Jin Xiao, "The Relationship Between Organizational Factors and the Transfer of Training in the Electronics Industry in Shenzhen, China", Human Resource Development Quarterly, Vol. 7, No.1, 1996 24. Johnston, William B. & Arnold H. Packer. Workforce 2000: Work and Workers for the 21st Century, Indianapolis: Hudson Institute, 1987, 25. Jones, A.P. & James, L.R., "Psychological Climate: Dimensions and Relationship of Individual and Aggregated Work Enviornment Perceptions", Organizational Behavior and Human Performance, 1979 26. Jordann, J.P., "Exploratory behavior: The Formation of Self and Occupational Concepts", In Super, D.E., Steratishersky, R., Mattin, N., Jordann, J.P.(Eds.), Career Development Self-concept Theory, New York: College Examination Board, 1963 27. Kirkpartrick, D. L. "Evaluation of Training", Training and Development Handbook., 1967 28. Kruger, M. J. and G. D. May. "Transfer of Learning in Management Training: Building the Payoff into the Instructional Design." Performance and Instruction Journal, April 1986 29. Kubr, M. & J. Prokopenko "Diagnosing Management: Training and Development Needs", Geneva, International Labour Office, 1989 30. Laker, D. R. "Dual Dimensionality of Training Transfer", Human Resource Development Quarterly, 1(3), 1990 31. Leifer, M. S., and J. W. Newstrom. "Solving the Training for Increasing Job Attendance: A Followup and a Replication." Journal of Applied Psychology, 1989 32. Locke, E. A. & Latham, G. P. Goal Setting: A Motivational Tool That Works! Englewood Cliffs, N. J.: Prentice-Hall, 1984 33. Magjuka, Richard J., Timonthy T. Baldwin & Brian T. Loher. "The Combined Effects of Three Pretraining Strategies on Motivation and Performance: An Empirical Exploration" Journal of Managerial Issues, Vol. VI Number 3 Fall 1994. 34. Mathieu, John E., Scott I. Tannenbaum & Eduardo Salas. "Influences of Individual and Situational Characteristics on Measures of Training Effectiveness" Academy of Management Journal, Vol.35, No.4, 1992 35. Milkovich, G. T. & Boudreau, J. W. Personnel Human Resource Management: A diagnostic Approach, 5th ed., Plano, TX: Business Publications, 1988 36. Newstrom, J.W., A Role-Taker/Time-Differentiated Integration of Transfer Strategies, American Psychological Association Conference, Toronto, Ontario, August 1984 37. Noe, R. A. & Schmitt, N. "The Influence of Trainee Attitudes on Training Effectiveness: Test of A Model", Personnel Psychology, 39, 497-523 38. Noe, R.A., "Trainee Characterishtics and Training Effectiveness", Applying Psychology in Business, Lexington Books, 1986 39. Peters, L.B., & O`Connor, E.J., "Stiuational Constraints and Work Outcomes: The Influence of a Frequently Overlooked Construct", Academy of Management Review, 1980 40. Peters, Thomas J. Thriving on Chaos : Handbook for a Management Revolution, 1st ed, London : Macmillan, 1987 41. Pettigrew, Andrew M., "On Studying Organizational Culture", Administrative Science Quarterly, December 1979 42. Phillips, J. J. Handbook of Training Evaluation and Management, Houston, Texas:Gulf, 1982 43. Porter, L. W. & E. E. Lawler III, Managerial Attitudes and Performance, Homewood, IL: Irwin, 1968 44. Russell, J. & Wexley K. N. "Questioning the Effectiveness of Behavior Modeling Training in an Industrial Setting" Personnel Psychology 45. Scarpell, V. G. & Ledvinka J. Personnel/Human Resource Management, Environment and Functions, Boston:PWS-KENT, 1988 46. Schneider, B., "Organizational Climate: Individual Perferences and Organizational Realities", Journal of Applied Psychology, 1972 47. Seipel, M. M.(1986) "Staff Training Policies in Public Welfare Agencies: Quest for Rationality" Journal of Continuing Social Work Education, 4(1), 1986 48. Tracey, J. Bruce and Michael J. Tews, "Training Effectiveness Accounting for Individual Characteristics and the Work Environment" Cornell Hotel and Restaurant Administration Quarterly, December, 1995 49. Tracey, J. Bruce, Scott I. Tannenbaum and Michael J. Kavanagh. "Applying Trained Skills on the Job: The Importance of the Work Environment." American Psychological Association, 1995 50. Tziner, Aharon & Robert R. Haccoun. "Personal and Situational Characteristics Influencing the Effectiveness of Transfer of Training Improvement Strategies" Journal of Occupational Psychology, 1991 51. Vroom, V. B., Work and motivation, New York: John Wiley & Sons, 1964 52. Wexley, K. N. & Latham G. P. Developing and Training Human Resource in Organizations, Scott, Foreman and Company, 1981 53. Wexley, K. N. & Timonthy T. Baldwin. "Posttraining Strategies for Facilitating Positive Transfer: An Empirical Exploration," Academy of Management Journal, 1986, Vol.29, No.3, 503-520 54. Wlodkowski, R. J. Enhancing Adult Motivation to Learn, San Francisco: Jossey-Bass., 1985 三、附錄 1. 附錄一﹕台北大眾捷運股份有限公司八十七年度訓練計畫。 2. 附錄二﹕問卷。 描述 碩士
國立政治大學
公共行政學系
84256004資料來源 http://thesis.lib.nccu.edu.tw/record/#B2002001292 資料類型 thesis dc.contributor.advisor 孫本初 zh_TW dc.contributor.advisor Sun, Ben-Chu en_US dc.contributor.author (Authors) 陶紀貞 zh_TW dc.contributor.author (Authors) Tao, Chi-Chen en_US dc.creator (作者) 陶紀貞 zh_TW dc.creator (作者) Tao, Chi-Chen en_US dc.date (日期) 1998 en_US dc.date.accessioned 22-Apr-2016 15:13:17 (UTC+8) - dc.date.available 22-Apr-2016 15:13:17 (UTC+8) - dc.date.issued (上傳時間) 22-Apr-2016 15:13:17 (UTC+8) - dc.identifier (Other Identifiers) B2002001292 en_US dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/86047 - dc.description (描述) 碩士 zh_TW dc.description (描述) 國立政治大學 zh_TW dc.description (描述) 公共行政學系 zh_TW dc.description (描述) 84256004 zh_TW dc.description.abstract (摘要) 面對廿一世紀的來臨,各公私組織已將人力視為其重要的資產,不論國家競爭力或企業競爭力的提昇,人力的良窳佔有極重要的角色。「國家競爭優勢」作者波特(Porter)教授的著名菱形理論中,甚至將人力資源列為影響產業競爭優勢的基本因素之一。雖然人力資源十分重要,但組織因身處持續變遷的環境中,若對人力資源不加以培育,其價值可能流失,甚至成為組織的包袱或債務。故Johnston & Packer兩人認為「教育與訓練是保存與增加國家人力資源的主要功能」(1987:116);Thomas Peters建議「工作訓練與持續再訓練,必須提高為企業與國家的最高議題」(1988:322); Porter在其所著「國家競爭優勢」一書中認為,競爭力強的企業大多擁有完整且比對手更強的員工訓練活動,它們在內部訓練的投資平均甚至高於產業研發(1996:853)。 zh_TW dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#B2002001292 en_US dc.subject (關鍵詞) 訓練移轉 zh_TW dc.subject (關鍵詞) 組織特性 zh_TW dc.subject (關鍵詞) 個人屬性 zh_TW dc.subject (關鍵詞) 訓練 zh_TW dc.subject (關鍵詞) 個案調查 zh_TW dc.subject (關鍵詞) 人力資源發展 zh_TW dc.subject (關鍵詞) transfer of training en_US dc.subject (關鍵詞) training en_US dc.subject (關鍵詞) HRD en_US dc.title (題名) 組織特性與個人屬性對訓練移轉影響之探討--以台北捷運公司為個案分析 zh_TW dc.type (資料類型) thesis en_US dc.relation.reference (參考文獻) 參考書目及期刊 一、 中文部分 1. 田靜婷,「訓練遷移相關因素之研究」,大葉工學院事業經營研究所碩士論文,民國八十二年 2. 田靜婷,「如何確保訓練的成效」(上下),人事月刊第十九卷第四、五期,民國八十三年十月 3. 李淑娟,「訓練移轉之研究--經濟部所屬國營事業機構之個案分析」,國立政治大學公共行政研究所,民國八十一年 4. 吳定,「組織發展理論與技術」,天一圖書公司,民國八十三年 5. 吳定(計畫主持人)、許立一、郭耀昌(研究員)、侯俊吉、楊靜芬(研究助理),「公務人員訓練需求調查之研究」,考試院公務人員保障暨培訓委員會專案委託研究 6. 卓雅偵,「組織因素與訓練移轉之相關研究」,國立中興大學企業管理研究所碩士論文,民國八十六年 7. 林坤茂,「以策略性人力資源管理觀點探討組織訓練移轉之成效:以台灣糖業公司為個案分析」,國立東華大學企業管理研究所碩士論文,民國八十六年。 8. 孫本初、蔡秀涓合著,「我國中高級公務人員訓練移轉之研究--以政大公企中心公務人員訓練班為個案」,國立政治大學學報第七十二期,民國八十五年,頁213-262 9. 陳遠星,「工作環境與受訓者人格特質對訓練移轉之研究」,國立交通大學管理科學研究所碩士論文,民國八十六年。 10. 陳燕珍,「訓練移轉之實證研究」,大同工學院事業經營研究所碩士論文,民國八十四年 11. 楊國樞等,「社會及行為科學研究法」,東華書局,民國七十八年 12. 台北大眾捷運股份有限公司,「台北大眾捷運股份有限公司八十七年度訓練計畫」,民國八十六年六月 13. 台北捷運公司,「台北捷運公司簡介」,民國八十六年 14. 張紹勳、林秀娟,「SPSS for Windows統計分析-初等統計與高等統計(上下冊),松崗電腦圖書資料(股)公司,民國八十五年三月 15. 游玉梅,「邁向廿一世紀人力資源發展部門應有的行動方案」,行政管理論文選輯,第十三輯,民國八十八年三月 16. 波特著,李明軒、邱如美合譯,「國家競爭優勢」(上)(下),天下文化出版,1996年8月 二、 英文部分 1. Anderson, J. G. & K. N. Wexley "Applications-Based Managemnet Development" Personnel Administrator, Oct. 1983, pp39-43 2. Babie, Earl, The Practive of Social Research, Seventh Edition, 1994 3. Baldwin, T. T., R. J. Magjuka & B. T. Loher "The Perils of Participation: Effects of Choice of Training on Trainee Motivation and Learning" Personnel Psychology, 1991, pp51-63 4. Baldwin, Timothy T. & Ford J. K. "Transfer of Training: A Review and Direction for future research" Personnel Psychology, 1, Spring, 1988, pp63-105. 5. Bandura, A., Social Foundations of Thought and Action, Clifts, NJ: Prentice-Hall, 1986 6. Baumgartel H., Reynolds M. & Pathan R. "How Personality and Organization-Climate Variables Moderate the Effectiveness of Management Development Programmes : A Review and Some Recent Research Findings" Management and Labour Studies, 1984 7. Broad M. L. & Newstrom J. W., Transfer of Training: Action-packed Strategies to Ensure High Payoff from Training Investments, Addison-Wesley Publishing Company, 1992 8. Butterfield, E. C. & G. D. Nelson "Theory and Practice of Teaching for Transfer", Educational Technology Research and Development, 1989, p37 9. Byham, W.C., Adams, D., & Kiggins, A., "Transfer of modeling training to the job", Personnel Psychology, 1976 10. Casico, W. F. Managing Human Resources: Productivity, Quality of Work Life, Profits, Singapore: McGraw-Hill, 1989 11. Catherine, S. Clark, Gregory H. Dobbins & Robert T. Ladd. "Exploratory Field Study of Training Motivation" Group & Organization Management, Vol.18 No.3, 1993 12. Clark, R. E., & Voogel, A., "Transfer of Training Principles for Instructional Design", Education Communucation and Technology Journal, 1985 13. Curry, D. H., Caplan. P., & Knuppel, J. "Transfer of Training and Adult Learning (TOTAL)". Journal of Continuing Social Work Education, 6(1), 14. Deming, W. Edward, Out of the Crisis, Cambridge: Massachusetts Institute of Technology, 1988, 15. Georgenson, D. L. "The Problem of Transfer Calls for Partnership" Training and Development Journal, 1982, 16. Goldstein, Irwin L. Training in Organization: Needs Assessment Development and Evaluation, Wadsworth, Inc., Belmont, California, 1986, 17. Gordon, J. R. "Transfer for Training" Training, Nov. 1989, 18. Gregoire, Thomas K. & Jennifer Propp & John Poertner. "The Supervisor`s Role in the Transfer of Training" Administration in Social Work, Vol.22, No.1, 1998 19. Hall, D. T. Careers in organizations, Santa Monica, CA: Goddyear, 1976 20. Hoffman, Frank O. "Is Management Development Doing the Job?" Training and Development Journal, Jan. 1983, 21. Huczynski, A. A. & Lewis, J.W., "An Epirical Sudy into the Larning Tansfer Pocess in Mnagement Taining", Journal of Management Studies, Vol.17, 1980 22. Huse, E. F. & Cumming, T. G. Organization Development and Change, 3rd ed., New York, 1985 23. Jin Xiao, "The Relationship Between Organizational Factors and the Transfer of Training in the Electronics Industry in Shenzhen, China", Human Resource Development Quarterly, Vol. 7, No.1, 1996 24. Johnston, William B. & Arnold H. Packer. Workforce 2000: Work and Workers for the 21st Century, Indianapolis: Hudson Institute, 1987, 25. Jones, A.P. & James, L.R., "Psychological Climate: Dimensions and Relationship of Individual and Aggregated Work Enviornment Perceptions", Organizational Behavior and Human Performance, 1979 26. Jordann, J.P., "Exploratory behavior: The Formation of Self and Occupational Concepts", In Super, D.E., Steratishersky, R., Mattin, N., Jordann, J.P.(Eds.), Career Development Self-concept Theory, New York: College Examination Board, 1963 27. Kirkpartrick, D. L. "Evaluation of Training", Training and Development Handbook., 1967 28. Kruger, M. J. and G. D. May. "Transfer of Learning in Management Training: Building the Payoff into the Instructional Design." Performance and Instruction Journal, April 1986 29. Kubr, M. & J. Prokopenko "Diagnosing Management: Training and Development Needs", Geneva, International Labour Office, 1989 30. Laker, D. R. "Dual Dimensionality of Training Transfer", Human Resource Development Quarterly, 1(3), 1990 31. Leifer, M. S., and J. W. Newstrom. "Solving the Training for Increasing Job Attendance: A Followup and a Replication." Journal of Applied Psychology, 1989 32. Locke, E. A. & Latham, G. P. Goal Setting: A Motivational Tool That Works! Englewood Cliffs, N. J.: Prentice-Hall, 1984 33. Magjuka, Richard J., Timonthy T. Baldwin & Brian T. Loher. "The Combined Effects of Three Pretraining Strategies on Motivation and Performance: An Empirical Exploration" Journal of Managerial Issues, Vol. VI Number 3 Fall 1994. 34. Mathieu, John E., Scott I. Tannenbaum & Eduardo Salas. "Influences of Individual and Situational Characteristics on Measures of Training Effectiveness" Academy of Management Journal, Vol.35, No.4, 1992 35. Milkovich, G. T. & Boudreau, J. W. Personnel Human Resource Management: A diagnostic Approach, 5th ed., Plano, TX: Business Publications, 1988 36. Newstrom, J.W., A Role-Taker/Time-Differentiated Integration of Transfer Strategies, American Psychological Association Conference, Toronto, Ontario, August 1984 37. Noe, R. A. & Schmitt, N. "The Influence of Trainee Attitudes on Training Effectiveness: Test of A Model", Personnel Psychology, 39, 497-523 38. Noe, R.A., "Trainee Characterishtics and Training Effectiveness", Applying Psychology in Business, Lexington Books, 1986 39. Peters, L.B., & O`Connor, E.J., "Stiuational Constraints and Work Outcomes: The Influence of a Frequently Overlooked Construct", Academy of Management Review, 1980 40. Peters, Thomas J. 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