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題名 公共關係溝通策略研究:以「無名小站」個案為例
其他題名 The Public Relation Strategy of the Website Operator: `Wretch` as an Example
作者 吳雅樂;陳慧汶;呂妮霖
關鍵詞 無名小站 ; 溝通策略 ; 對話迴路 ; 公共關係四模式 ; 網路公關
Communication strategies ; Dialogic loop ; Four models of public relations ; The internet public relations ; Wretch
日期 2008-01
上傳時間 14-Dec-2016 14:08:04 (UTC+8)
摘要 本研究以無名小站的發展歷程為例,探討網站經營者的公共關係策略。本文從公共關係中的溝通策略出發,進行個案研討與分析。透過網站、新聞報導之內容分析與網站經營者的深度訪談,分析「無名小站」的公共關係運作模式及其效應。研究結果顯示,「無名小站」尚未完全體現網路的雙向溝通效能,網路經營者在對話空間裡仍屬於權力位階較高者,在對話迴路的完善度方面仍有改善空間。此外,「無名小站」尚未充分發展出完整的公關策略,屬於被動回應導向的溝通模式。這顯示了科技業與公關業仍存在很大的認知分歧,未來應設置公關專責人員,以提升該企業與利益關係人之溝通品質。
The purpose of this study is to access the effectiveness of the public relations strategies implemented by the Internet service company `Wretch.` Adopting theories of public relations and the Internet communication, the present study provides an in-depth analysis of Wretch`s communication strategies. Based on the interviews and content analysis of media coverage, the study finds that the dialogic loop on the Internet does not work effectively because `Wretch` does not adopt an ideal Internet PR strategy proposed by scholars. As a newly-found Internet service company, `Wretch` fails to take the advantage of the Internet communication, and its PR strategies are passive when facing controversies. The research suggests that `Wretch` employs full-time PR professionals to assure the quality of the relationship with stakeholders
關聯 廣告學研究, 29, 81-118
資料類型 article
dc.creator (作者) 吳雅樂;陳慧汶;呂妮霖zh_TW
dc.date (日期) 2008-01
dc.date.accessioned 14-Dec-2016 14:08:04 (UTC+8)-
dc.date.available 14-Dec-2016 14:08:04 (UTC+8)-
dc.date.issued (上傳時間) 14-Dec-2016 14:08:04 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/104859-
dc.description.abstract (摘要) 本研究以無名小站的發展歷程為例,探討網站經營者的公共關係策略。本文從公共關係中的溝通策略出發,進行個案研討與分析。透過網站、新聞報導之內容分析與網站經營者的深度訪談,分析「無名小站」的公共關係運作模式及其效應。研究結果顯示,「無名小站」尚未完全體現網路的雙向溝通效能,網路經營者在對話空間裡仍屬於權力位階較高者,在對話迴路的完善度方面仍有改善空間。此外,「無名小站」尚未充分發展出完整的公關策略,屬於被動回應導向的溝通模式。這顯示了科技業與公關業仍存在很大的認知分歧,未來應設置公關專責人員,以提升該企業與利益關係人之溝通品質。
dc.description.abstract (摘要) The purpose of this study is to access the effectiveness of the public relations strategies implemented by the Internet service company `Wretch.` Adopting theories of public relations and the Internet communication, the present study provides an in-depth analysis of Wretch`s communication strategies. Based on the interviews and content analysis of media coverage, the study finds that the dialogic loop on the Internet does not work effectively because `Wretch` does not adopt an ideal Internet PR strategy proposed by scholars. As a newly-found Internet service company, `Wretch` fails to take the advantage of the Internet communication, and its PR strategies are passive when facing controversies. The research suggests that `Wretch` employs full-time PR professionals to assure the quality of the relationship with stakeholders
dc.format.extent 532518 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) 廣告學研究, 29, 81-118
dc.subject (關鍵詞) 無名小站 ; 溝通策略 ; 對話迴路 ; 公共關係四模式 ; 網路公關
dc.subject (關鍵詞) Communication strategies ; Dialogic loop ; Four models of public relations ; The internet public relations ; Wretch
dc.title (題名) 公共關係溝通策略研究:以「無名小站」個案為例zh_TW
dc.title.alternative (其他題名) The Public Relation Strategy of the Website Operator: `Wretch` as an Example
dc.type (資料類型) article