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題名 Implementation of knowledge management systems and firm performance: An empirical investigation
作者 劉文卿
Feng, Kuoching
Liou, Wenching
貢獻者 資管系
關鍵詞 Firm performance; Knowledge management; Knowledge management system
日期 2004-12
上傳時間 23-Aug-2017 16:43:58 (UTC+8)
摘要 This study examines the impacts of adopting knowledge management systems (KMS) on firm performance. Although many organizations have implemented KMS, sparse empirical evidence reveals the impacts of KMS on firm performance. This research attempts to analyze the impacts of KMS on the firms that adopt KMS with the data extracted from the COMPUSTAT. The results indicate that these firms significantly reduce administrative costs and improve productivity in the second year after adopting KMS. To control the macroeconomic effects, the study also compares the financial performance of KMS adopters and non-adopters in a pairwise design. Furthermore, pertaining to cost and profit ratios, significant differences arise because the financial performance of non-adopters decreases over time while it holds steady for adopters. The findings verify some of our hypotheses, provide new insights into the productivity paradox associated with KMS adopters, and confirm that KMS adopters indeed gain a competitive advantage over non-adopters.
關聯 Journal of Computer Information Systems,Volume 45, Issue 2, 2004, Pages 92-104
資料類型 article
DOI http://dx.doi.org/10.1080/08874417.2005.11645835
dc.contributor 資管系zh_TW
dc.creator (作者) 劉文卿zh-TW
dc.creator (作者) Feng, Kuochingen-US
dc.creator (作者) Liou, Wenchingen-US
dc.date (日期) 2004-12
dc.date.accessioned 23-Aug-2017 16:43:58 (UTC+8)-
dc.date.available 23-Aug-2017 16:43:58 (UTC+8)-
dc.date.issued (上傳時間) 23-Aug-2017 16:43:58 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/112135-
dc.description.abstract (摘要) This study examines the impacts of adopting knowledge management systems (KMS) on firm performance. Although many organizations have implemented KMS, sparse empirical evidence reveals the impacts of KMS on firm performance. This research attempts to analyze the impacts of KMS on the firms that adopt KMS with the data extracted from the COMPUSTAT. The results indicate that these firms significantly reduce administrative costs and improve productivity in the second year after adopting KMS. To control the macroeconomic effects, the study also compares the financial performance of KMS adopters and non-adopters in a pairwise design. Furthermore, pertaining to cost and profit ratios, significant differences arise because the financial performance of non-adopters decreases over time while it holds steady for adopters. The findings verify some of our hypotheses, provide new insights into the productivity paradox associated with KMS adopters, and confirm that KMS adopters indeed gain a competitive advantage over non-adopters.en_US
dc.format.extent 2317342 bytes-
dc.format.mimetype application/pdf-
dc.relation (關聯) Journal of Computer Information Systems,Volume 45, Issue 2, 2004, Pages 92-104en_US
dc.subject (關鍵詞) Firm performance; Knowledge management; Knowledge management systemen_US
dc.title (題名) Implementation of knowledge management systems and firm performance: An empirical investigationen_US
dc.type (資料類型) article
dc.identifier.doi (DOI) 10.1080/08874417.2005.11645835
dc.doi.uri (DOI) http://dx.doi.org/10.1080/08874417.2005.11645835