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題名 Marketing Channel, Corporate Reputation and Profitability of Life Insurers
作者 陳彩稚
Chen, Tsai-Jyh
貢獻者 風險管理與保險學系
關鍵詞 bancassurance; corporate reputation; marketing channel
日期 2017-01
上傳時間 11-Jan-2018 15:04:11 (UTC+8)
摘要 This paper investigates the impact of marketing channel on corporate reputation and profitability of life insurers based on the evidence of bancassurance. With consideration of endogeneity among the variables, the result indicates that marketing through bancassuance reduces underwriting service quality and thus negatively affects insurer`s reputation. On the other hand, bancasurrance shows an advantage in cutting underwriting expenses and consequently contributes to profitability. The result is opposite to that of traditional channel of salespersons. This paper also finds that a positive and sustained relation between corporate reputation and profitability. The result implies that life insurers must be cautious of marketing through bancassurance because its negative impact on underwriting service quality may counteract its advantage of cost-saving due to reputation deteriorating in the long term.
關聯 Academy of Management Proceedings, 2017 (Meeting Abstract Supplement) 11186
資料類型 conference
DOI http://dx.doi.org/10.5465/AMBPP.2017.11186abstract
dc.contributor 風險管理與保險學系zh_TW
dc.creator (作者) 陳彩稚zh_TW
dc.creator (作者) Chen, Tsai-Jyhen_US
dc.date (日期) 2017-01
dc.date.accessioned 11-Jan-2018 15:04:11 (UTC+8)-
dc.date.available 11-Jan-2018 15:04:11 (UTC+8)-
dc.date.issued (上傳時間) 11-Jan-2018 15:04:11 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/115557-
dc.description.abstract (摘要) This paper investigates the impact of marketing channel on corporate reputation and profitability of life insurers based on the evidence of bancassurance. With consideration of endogeneity among the variables, the result indicates that marketing through bancassuance reduces underwriting service quality and thus negatively affects insurer`s reputation. On the other hand, bancasurrance shows an advantage in cutting underwriting expenses and consequently contributes to profitability. The result is opposite to that of traditional channel of salespersons. This paper also finds that a positive and sustained relation between corporate reputation and profitability. The result implies that life insurers must be cautious of marketing through bancassurance because its negative impact on underwriting service quality may counteract its advantage of cost-saving due to reputation deteriorating in the long term.en_US
dc.format.extent 114 bytes-
dc.format.mimetype text/html-
dc.relation (關聯) Academy of Management Proceedings, 2017 (Meeting Abstract Supplement) 11186en_US
dc.subject (關鍵詞) bancassurance; corporate reputation; marketing channelen_US
dc.title (題名) Marketing Channel, Corporate Reputation and Profitability of Life Insurersen_US
dc.type (資料類型) conference
dc.identifier.doi (DOI) 10.5465/AMBPP.2017.11186abstract
dc.doi.uri (DOI) http://dx.doi.org/10.5465/AMBPP.2017.11186abstract