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題名 工作狂與員工建言之關係: 正負向心情之調節效果
The Relationships between Workaholism and Voice Behaviors: The Moderating Effects of Positive Negative Moods
作者 黃怡瑄
Huang, Yi-Hsuan
貢獻者 胡昌亞
黃怡瑄
Huang, Yi-Hsuan
關鍵詞 工作狂
員工建言
特質活化理論
心情
Workaholism
Voice behavior
Trait activation theory
Moods
日期 2018
上傳時間 2-Aug-2018 16:41:47 (UTC+8)
摘要 本研究以特質活化理論(trait activation theory, TAT)為基礎，探討「樂在工作」與「趨力」兩類工作狂特質與員工建言的關係，並且探討員工工作心情是否調節工作狂與建言之關係。本研究以配對問卷的型式，收集了共193對上司下屬的配對研究樣本，在透過多元迴歸分析進行研究假設檢驗發現：(1)工作狂特質中的工作樂趣與員工建言中的促進性建言與預防性建言皆呈正向關係。(2) 負向心情對於工作狂特質中的工作樂趣與預防性建言行為的調節效果獲得部分支持。本研究將針對研究結果的理論與實務意涵進行討論。
Using the trait activation theory (TAT) as the foundation, this study examined the relationship between two types of workaholism traits, work enjoyment and drive, and employee voice. Furthermore, the moderating roles of employee work moods in the relationship between workaholism and voice were also examined. Using survey data collected form 193 supervisor-subordinate dyads from various industries, multiple regression was used for hypothesis testing. Results indicated that work enjoyment was positively related to both promotive voice and prohibitive voice whereas drive was not related to promotive voice or prohibitive voice. Furthermore, negative moods moderated the relationship between work enjoyment and prohibitive.
參考文獻 一、中文部分
     紀乃文、石蕙菱、郭智涵 (2014)。建言或諫言？探討員工正、負向心情與建言行為的關係：轉換型與交易型領導的干擾效果。管科會102年年會暨「蛻變與提升─我國之經濟自由化與產業重總」學術論文發表會。台北：中華民國管理科學學會。
     黃瑞傑、王豫萱、胡昌亞（2011）：〈羅氏工作成癮測驗中文版心理計量特質之檢驗〉。《測驗學刊》（台灣），5 8卷，665 -690。
     黃瑞傑（2008）：《史羅二氏工作狂量表中文版心理計量特質驗證及其前因後果模式相關因素之驗證研究》國立臺灣科技大學管理研究所。
     二、英文部分
     Bless, H., Bohner, G., Schwarz, N., &; Strack, F. (1990). Mood and persuasion: A cognitive response analysis. Personality and Social Psychology Bulletin, 16, 331–345.
     Burke, R. J. (1999). Workaholism in organizations: Measurement validation and replication. International Journal of Stress Management,6, 45-55.
     Brief, A. P., Butcher, A. H., & Roberson. L. (1995). Cookies, disposition and job attitudes: The effects of positive mood-inducing events on job satisfaction in a field experiment. Organizational Behavior and Human Decision Process, 62, 55-62.
     Burke, R. J. (1999b). It’s not how hard you work but how you work hard: evaluating workaholism components. International Journal of Stress Management, 6, 225-39.
     Burris, E.R., Detert, J.R., &; Chiaburu, D.S. (2008). Quitting before leaving: The mediating effects of psychological attachment and detachment on voice. Journal of Applied Psychology, 93, 912–922.
     Detert, J. R., &; Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open. Academy of Management Journal, 50, 869-884.
     Elder, E. D. (1991). An empirical investigation of workaholism in the business setting. Unpublished doctoral dissertation, University of Texas at Austin, TX.
     Fassel, D. (1990). Working ourselves to death: The high costs of workaholism, the rewards of recovery. San Francisco, CA: Harper Collins.
     George, J. M., & Zhou, J. (2007). Dual tuning in a supportive context: Joint contributions of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50, 605-622.
     George, J. M.,Zhou, J.(2002).Understanding when bad moods foster creativity and good ones don`t: The role of context and clarity of feelings.Journal of Applied Psychology,87,687-697.
     George, J. M.,King, E. B.(2007).Potential pitfalls of affect convergence in teams: Functions and dysfunctions of group affective tone. Research on managing groups and teams,10,97-124.
     Grant, A. M., & Mayer, D. M. (2009). Good soldiers and good actors: Prosocial and impression management motives as interactive predictors of affiliative citizenship behaviors. Journal of Applied Psychology, 94(4), 900.
     Hirschman, A.O.（1970）, Exit, voice and loyalty: responses to decline in firms,organization, and stores, Harvard University Press
     Hsin‐Hua Hsiung, Wei‐Chi Tsai (2017), The Joint Moderating Effects of Activated Negative Moods and Group Voice Climate on the Relationship between Power Distance Orientation and Employee Voice Behavior, Applied Psychology: An International Review, 66,, 487-514.
     Kakkar, H., Tangirala, S., Srivastava, N. K., & Kamdar, D. (2016). The dispositional antecedents of promotive and prohibitive voice. Journal of Applied Psychology, 101, 1342–1351.
     Kanai, A., Wakabayashi, M., & Fling, S. (1996). Workaholism among employees in Japanese corporations: An examination based on the Japanese version of the Workaholism Scales. Japanese Psychological Research, 38, 192-203
     LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326-336.
     Liang, J., Farh, C., &; Farh, J. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal.
     Machlowitz, M. (1980), Workaholics: Living with them, working with them. Reading, MA: Addison-Wesley
     Martin, L. L., &; Clore, G. L. (2001). Theories of mood and cognition: A user’s guidebook. Mahwah, NJ: Erlbaum.
     McMillan, L. H. W., Brady, E. C., O`Driscoll, M. P., & Marsh, N. V. (2002). A multifaceted validation study of Spence and Robbins` (1992) Workaholism Battery. Journal of Occupational& Organizational Psychology, 75, 357-368.
     Morrison (2011): Employee Voice Behavior: Integration and Directions for Future Research, The Academy of Management Annals, 5:1, 373-412
     Morrison, E.W., &; Rothman, N.B. (2009). Silence and the dynamics of power. In J. Greenberg &; M. Edwards (Eds.), Voice and silence in organizations. 175–202.
     Mosier, S. K. (1983). Workaholics: an analysis of their stress, success and priorities Unpublished master’s thesis,University of Texas at Austin.
     Oates, W. E. (1968). On being a `workaholism` (A serious jest). Pastoral Psychology, 19,16-20.
     Oates, W. E. (1971). Confessions of a workaholic: The facts about work addiction. New York, NY: The World Publishing Company
     Perez-Prada, E. (1996). Personality at work. (Unpublished doctoral dissertation). Saint Louis University, St. Louis, MO.
     Pinder, C.C., &; Harlos, K.P. (2001). Employee silence: Quiescence and acquiescence as responses to perceived injustice. Research in Personnel and Human Resources Management, 20, 331–369.
     Scott, K. S., Moore, K. S., & Miceli, M. P. (1997). An exploration of the meaning and consequences of workaholism. Human Relations,50, 287-314.
     Spence, J. T., & Robbins, A. S. (1992). Workaholism: Definition, measurement, and preliminary results. Journal of Personality Assessment, 58, 160-178.
     Tett, R. P., &; Burnett, D. D. (2003). A personality trait-based interactionist model of job performance. Journal of Applied Psychology, 88(3), 500-517.
     Tett, R. P., &; Guterman, H. A. (2000). Situation trait relevance, trait expression, and cross-situational consistency: Testing a principle of trait activation. Journal of Research in Personality, 34(4), 397-423.
     Van Dyne, L. a. J. A. L. (1998). Helping and Voice Extra-role Behaviors: Evidence of Construct and Predictive Validity. Academy of Management Journal, 41, 108-119.
     Watson, D., & Tellegen, A. (1985).Toward a consensual structure of mood.Psychological Bulletin, 98, 219-235.
     Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682-696.
描述 碩士
國立政治大學
企業管理研究所(MBA學位學程)
105363024
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0105363024
資料類型 thesis
dc.contributor.advisor 胡昌亞zh_TW
dc.contributor.author (Authors) 黃怡瑄zh_TW
dc.contributor.author (Authors) Huang, Yi-Hsuanen_US
dc.creator (作者) 黃怡瑄zh_TW
dc.creator (作者) Huang, Yi-Hsuanen_US
dc.date (日期) 2018en_US
dc.date.accessioned 2-Aug-2018 16:41:47 (UTC+8)-
dc.date.available 2-Aug-2018 16:41:47 (UTC+8)-
dc.date.issued (上傳時間) 2-Aug-2018 16:41:47 (UTC+8)-
dc.identifier (Other Identifiers) G0105363024en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/119176-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所(MBA學位學程)zh_TW
dc.description (描述) 105363024zh_TW
dc.description.abstract (摘要) 本研究以特質活化理論(trait activation theory, TAT)為基礎，探討「樂在工作」與「趨力」兩類工作狂特質與員工建言的關係，並且探討員工工作心情是否調節工作狂與建言之關係。本研究以配對問卷的型式，收集了共193對上司下屬的配對研究樣本，在透過多元迴歸分析進行研究假設檢驗發現：(1)工作狂特質中的工作樂趣與員工建言中的促進性建言與預防性建言皆呈正向關係。(2) 負向心情對於工作狂特質中的工作樂趣與預防性建言行為的調節效果獲得部分支持。本研究將針對研究結果的理論與實務意涵進行討論。zh_TW
dc.description.abstract (摘要) Using the trait activation theory (TAT) as the foundation, this study examined the relationship between two types of workaholism traits, work enjoyment and drive, and employee voice. Furthermore, the moderating roles of employee work moods in the relationship between workaholism and voice were also examined. Using survey data collected form 193 supervisor-subordinate dyads from various industries, multiple regression was used for hypothesis testing. Results indicated that work enjoyment was positively related to both promotive voice and prohibitive voice whereas drive was not related to promotive voice or prohibitive voice. Furthermore, negative moods moderated the relationship between work enjoyment and prohibitive.en_US
dc.description.tableofcontents 摘要 I
     ABSTRACTII
     目次 III
     表次 IV
     圖次 V
     第一章 緒論 1
     第一節 研究動機 1
     第二節 研究目的 3
     第二章 文獻探討 4
     第一節 工作狂 4
     第二節 員工建言 7
     第三節 工作狂與員工建言 9
     第四節 心情的調節效果 11
     第三章 研究方法 13
     第一節 研究架構與假設 13
     第二節 研究對象與資料收集過程 14
     第三節 研究變項之定義與衡量方法 15
     第四節 資料分析方法 18
     第四章 研究結果與分析 19
     第一節 人口統計變項 19
     第二節 信度分析 22
     第三節 PEARSON積差相關分析23
     第四節 迴歸分析 24
     第五節 研究假設驗證結果 28
     第五章 研究結論與建議 29
     第一節 研究結論 29
     第二節 實務管理意涵 30
     第三節 研究限制 31
     參考文獻 33		zh_TW
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0105363024en_US
dc.subject (關鍵詞) 工作狂zh_TW
dc.subject (關鍵詞) 員工建言zh_TW
dc.subject (關鍵詞) 特質活化理論zh_TW
dc.subject (關鍵詞) 心情zh_TW
dc.subject (關鍵詞) Workaholismen_US
dc.subject (關鍵詞) Voice behavioren_US
dc.subject (關鍵詞) Trait activation theoryen_US
dc.subject (關鍵詞) Moodsen_US
dc.title (題名) 工作狂與員工建言之關係: 正負向心情之調節效果zh_TW
dc.title (題名) The Relationships between Workaholism and Voice Behaviors: The Moderating Effects of Positive Negative Moodsen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) 一、中文部分
     紀乃文、石蕙菱、郭智涵 (2014)。建言或諫言？探討員工正、負向心情與建言行為的關係：轉換型與交易型領導的干擾效果。管科會102年年會暨「蛻變與提升─我國之經濟自由化與產業重總」學術論文發表會。台北：中華民國管理科學學會。
     黃瑞傑、王豫萱、胡昌亞（2011）：〈羅氏工作成癮測驗中文版心理計量特質之檢驗〉。《測驗學刊》（台灣），5 8卷，665 -690。
     黃瑞傑（2008）：《史羅二氏工作狂量表中文版心理計量特質驗證及其前因後果模式相關因素之驗證研究》國立臺灣科技大學管理研究所。
     二、英文部分
     Bless, H., Bohner, G., Schwarz, N., &; Strack, F. (1990). Mood and persuasion: A cognitive response analysis. Personality and Social Psychology Bulletin, 16, 331–345.
     Burke, R. J. (1999). Workaholism in organizations: Measurement validation and replication. International Journal of Stress Management,6, 45-55.
     Brief, A. P., Butcher, A. H., & Roberson. L. (1995). Cookies, disposition and job attitudes: The effects of positive mood-inducing events on job satisfaction in a field experiment. Organizational Behavior and Human Decision Process, 62, 55-62.
     Burke, R. J. (1999b). It’s not how hard you work but how you work hard: evaluating workaholism components. International Journal of Stress Management, 6, 225-39.
     Burris, E.R., Detert, J.R., &; Chiaburu, D.S. (2008). Quitting before leaving: The mediating effects of psychological attachment and detachment on voice. Journal of Applied Psychology, 93, 912–922.
     Detert, J. R., &; Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open. Academy of Management Journal, 50, 869-884.
     Elder, E. D. (1991). An empirical investigation of workaholism in the business setting. Unpublished doctoral dissertation, University of Texas at Austin, TX.
     Fassel, D. (1990). Working ourselves to death: The high costs of workaholism, the rewards of recovery. San Francisco, CA: Harper Collins.
     George, J. M., & Zhou, J. (2007). Dual tuning in a supportive context: Joint contributions of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50, 605-622.
     George, J. M.,Zhou, J.(2002).Understanding when bad moods foster creativity and good ones don`t: The role of context and clarity of feelings.Journal of Applied Psychology,87,687-697.
     George, J. M.,King, E. B.(2007).Potential pitfalls of affect convergence in teams: Functions and dysfunctions of group affective tone. Research on managing groups and teams,10,97-124.
     Grant, A. M., & Mayer, D. M. (2009). Good soldiers and good actors: Prosocial and impression management motives as interactive predictors of affiliative citizenship behaviors. Journal of Applied Psychology, 94(4), 900.
     Hirschman, A.O.（1970）, Exit, voice and loyalty: responses to decline in firms,organization, and stores, Harvard University Press
     Hsin‐Hua Hsiung, Wei‐Chi Tsai (2017), The Joint Moderating Effects of Activated Negative Moods and Group Voice Climate on the Relationship between Power Distance Orientation and Employee Voice Behavior, Applied Psychology: An International Review, 66,, 487-514.
     Kakkar, H., Tangirala, S., Srivastava, N. K., & Kamdar, D. (2016). The dispositional antecedents of promotive and prohibitive voice. Journal of Applied Psychology, 101, 1342–1351.
     Kanai, A., Wakabayashi, M., & Fling, S. (1996). Workaholism among employees in Japanese corporations: An examination based on the Japanese version of the Workaholism Scales. Japanese Psychological Research, 38, 192-203
     LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326-336.
     Liang, J., Farh, C., &; Farh, J. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal.
     Machlowitz, M. (1980), Workaholics: Living with them, working with them. Reading, MA: Addison-Wesley
     Martin, L. L., &; Clore, G. L. (2001). Theories of mood and cognition: A user’s guidebook. Mahwah, NJ: Erlbaum.
     McMillan, L. H. W., Brady, E. C., O`Driscoll, M. P., & Marsh, N. V. (2002). A multifaceted validation study of Spence and Robbins` (1992) Workaholism Battery. Journal of Occupational& Organizational Psychology, 75, 357-368.
     Morrison (2011): Employee Voice Behavior: Integration and Directions for Future Research, The Academy of Management Annals, 5:1, 373-412
     Morrison, E.W., &; Rothman, N.B. (2009). Silence and the dynamics of power. In J. Greenberg &; M. Edwards (Eds.), Voice and silence in organizations. 175–202.
     Mosier, S. K. (1983). Workaholics: an analysis of their stress, success and priorities Unpublished master’s thesis,University of Texas at Austin.
     Oates, W. E. (1968). On being a `workaholism` (A serious jest). Pastoral Psychology, 19,16-20.
     Oates, W. E. (1971). Confessions of a workaholic: The facts about work addiction. New York, NY: The World Publishing Company
     Perez-Prada, E. (1996). Personality at work. (Unpublished doctoral dissertation). Saint Louis University, St. Louis, MO.
     Pinder, C.C., &; Harlos, K.P. (2001). Employee silence: Quiescence and acquiescence as responses to perceived injustice. Research in Personnel and Human Resources Management, 20, 331–369.
     Scott, K. S., Moore, K. S., & Miceli, M. P. (1997). An exploration of the meaning and consequences of workaholism. Human Relations,50, 287-314.
     Spence, J. T., & Robbins, A. S. (1992). Workaholism: Definition, measurement, and preliminary results. Journal of Personality Assessment, 58, 160-178.
     Tett, R. P., &; Burnett, D. D. (2003). A personality trait-based interactionist model of job performance. Journal of Applied Psychology, 88(3), 500-517.
     Tett, R. P., &; Guterman, H. A. (2000). Situation trait relevance, trait expression, and cross-situational consistency: Testing a principle of trait activation. Journal of Research in Personality, 34(4), 397-423.
     Van Dyne, L. a. J. A. L. (1998). Helping and Voice Extra-role Behaviors: Evidence of Construct and Predictive Validity. Academy of Management Journal, 41, 108-119.
     Watson, D., & Tellegen, A. (1985).Toward a consensual structure of mood.Psychological Bulletin, 98, 219-235.
     Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682-696.		zh_TW
dc.identifier.doi (DOI) 10.6814/THE.NCCU.MBA.051.2018.F08-