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題名 Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach
作者 余千智;王行一
Yu, Chien-Chih ; Wang, Hsing-I
貢獻者 資管系
日期 2005-08
上傳時間 17-Jan-2009 16:07:19 (UTC+8)
摘要 Although the digital divide issues have attracted global attentions, literature surveys still show no significant progress towards evaluating effectiveness of the digital divide strategies and projects for bridging the gaps. The objective of this paper is to improve the performance measurement method for digital divide strategies by adapting the balanced scorecard approach. A structured framework is presented to integrate the balanced scorecard perspectives and digital divide dimensions for guiding the development of effective performance measurement indicators and an associated dictionary. Also provided are examples of using the indicators in some government agencies to demonstrate the flexibility and usefulness of the adapted balanced scorecard approach.
關聯 Lecture Notes in Computer Science, 3591, 151-162
資料類型 article
dc.contributor 資管系-
dc.creator (作者) 余千智;王行一zh_TW
dc.creator (作者) Yu, Chien-Chih ; Wang, Hsing-I-
dc.date (日期) 2005-08en_US
dc.date.accessioned 17-Jan-2009 16:07:19 (UTC+8)-
dc.date.available 17-Jan-2009 16:07:19 (UTC+8)-
dc.date.issued (上傳時間) 17-Jan-2009 16:07:19 (UTC+8)-
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/27067-
dc.description.abstract (摘要) Although the digital divide issues have attracted global attentions, literature surveys still show no significant progress towards evaluating effectiveness of the digital divide strategies and projects for bridging the gaps. The objective of this paper is to improve the performance measurement method for digital divide strategies by adapting the balanced scorecard approach. A structured framework is presented to integrate the balanced scorecard perspectives and digital divide dimensions for guiding the development of effective performance measurement indicators and an associated dictionary. Also provided are examples of using the indicators in some government agencies to demonstrate the flexibility and usefulness of the adapted balanced scorecard approach.-
dc.format application/en_US
dc.language enen_US
dc.language en-USen_US
dc.language.iso en_US-
dc.relation (關聯) Lecture Notes in Computer Science, 3591, 151-162en_US
dc.title (題名) Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approachen_US
dc.type (資料類型) articleen