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題名 Setting up an Agency to Coordinate Spanish Learning and Tourism in Guatemala
Setting-up an Agency to Coordinate Spanish Learning & Cultural Activities in Guatemala
作者 貝和希
Jose Rodolfo Perez Penabad
貢獻者 于卓民
Joseph Yu
貝和希
Jose Rodolfo Perez Penabad
關鍵詞 Agency to Coordinate
Spanish Learning
Tourism
Guatemala
日期 2003
上傳時間 14-Sep-2009 09:44:59 (UTC+8)
摘要 Transpacific Investment Corporation –TCI– is a private entity determined to take advantage of the increasing market opportunities arising between Asia and Latin America. TCI is to be incorporated under Guatemalan law in November 2003. The corporation plans to start its operations in Taiwan by February 2004, pioneering into the Spanish Language Industry.
     
     The Spanish Language Division of TCI will offer price-competitive opportunities to study Spanish and do tourism in Guatemala. The Division’s tasks will be distributed between two agencies: a Promotion and Recruitment Agency in Taiwan and a Coordination Agency in Guatemala. The latter is in charge of selecting the highly-qualified Spanish Learning Centers and Local Tour Operators that will be responsible for executing the language learning and tourism activities provided to TCI’s clients. Additionally, the Coordination Agency will select adequate insurance and security services to ensure maximum safety for the participants.
     
     The promotional efforts will be targeted at university students currently participating in Spanish language courses, and the marketing mix has been designed according to their needs. The leaders of this venture believe that there is a promising opportunity on this field because of the latent popularity of the Latin culture and the price advantages that Guatemala is capable of offering.
     
     Currently, more than 1,300 Taiwanese students participate in Spanish language courses. With its diverse products, TCI estimates it can attract at least 33 students on the first year of operations, 49 students on the second year, and 55 students on the third year. These numbers represent, respectively, market shares of 10%, 15%, and 20%, of conservatively defined potential markets.
     
     The initial investment required for the venture is slightly above NT 500,000. If the market share goals are achieved, it will be possible to reach the payback period in 13 months, and to enjoy net income above NT 200,000 for the second year, and above NT 800,000 for the third year. These results yield a return-on-investment ratio higher than 1.44.
CHAPTER 1: GENERAL REMARKS
     
     Section 1: Opportunity Overview
     Section 2: Mission and Milestones
     Section 3: Core Competencies
     
     CHAPTER 2: MARKET STUDY
     
     Section 1: Market Situation
     Section 2: Target Market and Marketing Mix
     Section 3: Estimation of the Demand
     Section 4: Contingent Entry Strategies
     
     CHAPTER 3: OPERATIONAL PLAN
     
     Section 1: Organizational Structure
     Section 2: Flow of the Services Provided
     Section 3: Human Resource Flow
     Section 4: Installed Capacity
     Section 5: Quality Control Plans
     
     CHAPTER 4: FINANCIAL CONSIDERATIONS
     
     Section 1: Income Statements: Reduction of Operating Expenses
     Section 2: Income Statements: Development of the Demand
     Section 3: Cash Flow Analysis and Highlights of the Venture
     Section 4: Exit Strategy
     
     APPENDICES
     
     Appendix 2.1: Questionnaire used for the Market Survey (English Version)
     Appendix 2.2: Questionnaire used for the Market Survey (Chinese Version)
     Appendix 3.1: Legal Requirements for the Establishment of a Partnership in Guatemala
     Appendix 3.2: Evaluation Sheet for the Selection of Language Schools
     Appendix 3.3: Evaluation Form to Evaluate the Quality of the Schools’ Teachers
     Appendix 3.4: Evaluation Form to Evaluate the Schools’ Facilities
     Appendix 3.5: Evaluation of Learning Styles: Test, Scoring Sheet and Interpretation
     Appendix 3.6: Evaluation Form to Assess the Quality of the Services Provided by the Tour Operator
     Appendix 3.7: Evaluation Form to Assess the Quality of the Social and Cultural Activities Organized by the School
     Appendix 3.8: Evaluation Form to Assess the Quality of the Accommodation Facilities
     Appendix 3.9: Assessment of the Locus of Control: Test and Scoring Key
     Appendix 3.10: Assessment of Machiavellianism: Test and Scoring Key
     Appendix 3.11: Assessment of Self-Esteem: Test and Scoring Key
     Appendix 3.12: Assessment of Self-Monitoring: Test and Scoring Key
     Appendix 3.13: The Role of the Suppliers
     Appendix 4.1: Income Statements Support Data
     
     
     REFERENCES
參考文獻 2.1 Porter, Michael E. 1998. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Simon and Schuster, Inc.
2.2 Madique, Modesto A. and Billie J. Zirger. 1984. A study of Success and Failure in Product Innovation: The Case of the U.S. Electronics Industry. IEEE Transactions on Engineering Management, 19: 5-18
3.1 Mendenhall, Mark E.; Oddou, Gary and Mark A. Mendenhall. 1999. Readings and Cases in International Human Resources Management. New York: Howard W Sams & Co.
3.2 Robbins, Stephen P. 1998. Organizational Behavior: Concepts, Controversies, Applications. (International Editon) 8th edition. New Jersey: Prentice-Hall International, Inc.
3.3 Guatemala Chamber of Commerce Website: www.negociosenguatemala.com/negocios/diligenciaslegales.asp
3.4 Peter Honey Website: http://www.peterhoney.co.uk/Article/55; Author: Peter Honey. (1983)
3.5 Rotter, J.B. 1971. External Control and Internal Control. Psychology Today, June, p. 42.
3.6 Christie, R. and F.L. Geis. 1970. Studies in Machiavellianism. New York: Academic Press.
3.7 Robinson J.R., and P.R. Shaver. 1973. Measures of Social Psychological Attitudes. Institute of Social Research, 13: 79-80.
3.8 Lennox R.D. and R.N. Wolfe. 1984. Revision of the Self-Monitoring Scale. Journal of Personality and Social Psychology, June: p. 1361.
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
90933025
92
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0090933025
資料類型 thesis
dc.contributor.advisor 于卓民zh_TW
dc.contributor.advisor Joseph Yuen_US
dc.contributor.author (Authors) 貝和希zh_TW
dc.contributor.author (Authors) Jose Rodolfo Perez Penabaden_US
dc.creator (作者) 貝和希zh_TW
dc.creator (作者) Jose Rodolfo Perez Penabaden_US
dc.date (日期) 2003en_US
dc.date.accessioned 14-Sep-2009 09:44:59 (UTC+8)-
dc.date.available 14-Sep-2009 09:44:59 (UTC+8)-
dc.date.issued (上傳時間) 14-Sep-2009 09:44:59 (UTC+8)-
dc.identifier (Other Identifiers) G0090933025en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/31295-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 90933025zh_TW
dc.description (描述) 92zh_TW
dc.description.abstract (摘要) Transpacific Investment Corporation –TCI– is a private entity determined to take advantage of the increasing market opportunities arising between Asia and Latin America. TCI is to be incorporated under Guatemalan law in November 2003. The corporation plans to start its operations in Taiwan by February 2004, pioneering into the Spanish Language Industry.
     
     The Spanish Language Division of TCI will offer price-competitive opportunities to study Spanish and do tourism in Guatemala. The Division’s tasks will be distributed between two agencies: a Promotion and Recruitment Agency in Taiwan and a Coordination Agency in Guatemala. The latter is in charge of selecting the highly-qualified Spanish Learning Centers and Local Tour Operators that will be responsible for executing the language learning and tourism activities provided to TCI’s clients. Additionally, the Coordination Agency will select adequate insurance and security services to ensure maximum safety for the participants.
     
     The promotional efforts will be targeted at university students currently participating in Spanish language courses, and the marketing mix has been designed according to their needs. The leaders of this venture believe that there is a promising opportunity on this field because of the latent popularity of the Latin culture and the price advantages that Guatemala is capable of offering.
     
     Currently, more than 1,300 Taiwanese students participate in Spanish language courses. With its diverse products, TCI estimates it can attract at least 33 students on the first year of operations, 49 students on the second year, and 55 students on the third year. These numbers represent, respectively, market shares of 10%, 15%, and 20%, of conservatively defined potential markets.
     
     The initial investment required for the venture is slightly above NT 500,000. If the market share goals are achieved, it will be possible to reach the payback period in 13 months, and to enjoy net income above NT 200,000 for the second year, and above NT 800,000 for the third year. These results yield a return-on-investment ratio higher than 1.44.
zh_TW
dc.description.abstract (摘要) CHAPTER 1: GENERAL REMARKS
     
     Section 1: Opportunity Overview
     Section 2: Mission and Milestones
     Section 3: Core Competencies
     
     CHAPTER 2: MARKET STUDY
     
     Section 1: Market Situation
     Section 2: Target Market and Marketing Mix
     Section 3: Estimation of the Demand
     Section 4: Contingent Entry Strategies
     
     CHAPTER 3: OPERATIONAL PLAN
     
     Section 1: Organizational Structure
     Section 2: Flow of the Services Provided
     Section 3: Human Resource Flow
     Section 4: Installed Capacity
     Section 5: Quality Control Plans
     
     CHAPTER 4: FINANCIAL CONSIDERATIONS
     
     Section 1: Income Statements: Reduction of Operating Expenses
     Section 2: Income Statements: Development of the Demand
     Section 3: Cash Flow Analysis and Highlights of the Venture
     Section 4: Exit Strategy
     
     APPENDICES
     
     Appendix 2.1: Questionnaire used for the Market Survey (English Version)
     Appendix 2.2: Questionnaire used for the Market Survey (Chinese Version)
     Appendix 3.1: Legal Requirements for the Establishment of a Partnership in Guatemala
     Appendix 3.2: Evaluation Sheet for the Selection of Language Schools
     Appendix 3.3: Evaluation Form to Evaluate the Quality of the Schools’ Teachers
     Appendix 3.4: Evaluation Form to Evaluate the Schools’ Facilities
     Appendix 3.5: Evaluation of Learning Styles: Test, Scoring Sheet and Interpretation
     Appendix 3.6: Evaluation Form to Assess the Quality of the Services Provided by the Tour Operator
     Appendix 3.7: Evaluation Form to Assess the Quality of the Social and Cultural Activities Organized by the School
     Appendix 3.8: Evaluation Form to Assess the Quality of the Accommodation Facilities
     Appendix 3.9: Assessment of the Locus of Control: Test and Scoring Key
     Appendix 3.10: Assessment of Machiavellianism: Test and Scoring Key
     Appendix 3.11: Assessment of Self-Esteem: Test and Scoring Key
     Appendix 3.12: Assessment of Self-Monitoring: Test and Scoring Key
     Appendix 3.13: The Role of the Suppliers
     Appendix 4.1: Income Statements Support Data
     
     
     REFERENCES
-
dc.description.tableofcontents CHAPTER 1: GENERAL REMARKS
     
      Section 1: Opportunity Overview
      Section 2: Mission and Milestones
      Section 3: Core Competencies
     
     CHAPTER 2: MARKET STUDY
     
      Section 1: Market Situation
      Section 2: Target Market and Marketing Mix
      Section 3: Estimation of the Demand
      Section 4: Contingent Entry Strategies
     
     CHAPTER 3: OPERATIONAL PLAN
     
      Section 1: Organizational Structure
      Section 2: Flow of the Services Provided
      Section 3: Human Resource Flow
      Section 4: Installed Capacity
      Section 5: Quality Control Plans
     
     CHAPTER 4: FINANCIAL CONSIDERATIONS
     
      Section 1: Income Statements: Reduction of Operating Expenses
      Section 2: Income Statements: Development of the Demand
      Section 3: Cash Flow Analysis and Highlights of the Venture
      Section 4: Exit Strategy
     
     APPENDICES
     
      Appendix 2.1: Questionnaire used for the Market Survey (English Version)
      Appendix 2.2: Questionnaire used for the Market Survey (Chinese Version)
      Appendix 3.1: Legal Requirements for the Establishment of a Partnership in Guatemala
      Appendix 3.2: Evaluation Sheet for the Selection of Language Schools
      Appendix 3.3: Evaluation Form to Evaluate the Quality of the Schools’ Teachers
      Appendix 3.4: Evaluation Form to Evaluate the Schools’ Facilities
      Appendix 3.5: Evaluation of Learning Styles: Test, Scoring Sheet and Interpretation
      Appendix 3.6: Evaluation Form to Assess the Quality of the Services Provided by the Tour Operator
      Appendix 3.7: Evaluation Form to Assess the Quality of the Social and Cultural Activities Organized by the School
      Appendix 3.8: Evaluation Form to Assess the Quality of the Accommodation Facilities
      Appendix 3.9: Assessment of the Locus of Control: Test and Scoring Key
      Appendix 3.10: Assessment of Machiavellianism: Test and Scoring Key
      Appendix 3.11: Assessment of Self-Esteem: Test and Scoring Key
      Appendix 3.12: Assessment of Self-Monitoring: Test and Scoring Key
      Appendix 3.13: The Role of the Suppliers
      Appendix 4.1: Income Statements Support Data
     
     
     REFERENCES
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0090933025en_US
dc.subject (關鍵詞) Agency to Coordinateen_US
dc.subject (關鍵詞) Spanish Learningen_US
dc.subject (關鍵詞) Tourismen_US
dc.subject (關鍵詞) Guatemalaen_US
dc.title (題名) Setting up an Agency to Coordinate Spanish Learning and Tourism in Guatemalazh_TW
dc.title (題名) Setting-up an Agency to Coordinate Spanish Learning & Cultural Activities in Guatemalaen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 2.1 Porter, Michael E. 1998. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Simon and Schuster, Inc.zh_TW
dc.relation.reference (參考文獻) 2.2 Madique, Modesto A. and Billie J. Zirger. 1984. A study of Success and Failure in Product Innovation: The Case of the U.S. Electronics Industry. IEEE Transactions on Engineering Management, 19: 5-18zh_TW
dc.relation.reference (參考文獻) 3.1 Mendenhall, Mark E.; Oddou, Gary and Mark A. Mendenhall. 1999. Readings and Cases in International Human Resources Management. New York: Howard W Sams & Co.zh_TW
dc.relation.reference (參考文獻) 3.2 Robbins, Stephen P. 1998. Organizational Behavior: Concepts, Controversies, Applications. (International Editon) 8th edition. New Jersey: Prentice-Hall International, Inc.zh_TW
dc.relation.reference (參考文獻) 3.3 Guatemala Chamber of Commerce Website: www.negociosenguatemala.com/negocios/diligenciaslegales.aspzh_TW
dc.relation.reference (參考文獻) 3.4 Peter Honey Website: http://www.peterhoney.co.uk/Article/55; Author: Peter Honey. (1983)zh_TW
dc.relation.reference (參考文獻) 3.5 Rotter, J.B. 1971. External Control and Internal Control. Psychology Today, June, p. 42.zh_TW
dc.relation.reference (參考文獻) 3.6 Christie, R. and F.L. Geis. 1970. Studies in Machiavellianism. New York: Academic Press.zh_TW
dc.relation.reference (參考文獻) 3.7 Robinson J.R., and P.R. Shaver. 1973. Measures of Social Psychological Attitudes. Institute of Social Research, 13: 79-80.zh_TW
dc.relation.reference (參考文獻) 3.8 Lennox R.D. and R.N. Wolfe. 1984. Revision of the Self-Monitoring Scale. Journal of Personality and Social Psychology, June: p. 1361.zh_TW