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題名 中國直銷業之管理策略分析─以中國安利及雅芳為例
The Study of Management Strategies for Managing Direct Selling usiness in China - The Case Studies of Amway and Avon in China
作者 李威德
Lee,Victor
貢獻者 吳文傑
Wu, Jack
李威德
Lee,Victor
關鍵詞 管理策略分析
日期 2008
上傳時間 14-Sep-2009 09:46:03 (UTC+8)
摘要 The development of Direct Selling industry in China is amazingly flourishing since Avon set foot in GuangDong, China at 1992. Giving China’s potential mega size market, the growth pattern of the industry is not all very positive in the past 30 years. Chinese government has issued a total shut down upon all those Direct Selling business in 1998 to prevent the deterioration of the social distress caused by the not yet completed governing system. All the existing multi-national direct selling company were “advised” to transform from “No-Shop” Sales to “Direct-owned” or “dealer-owned” store operation. Not until Chinese government honored the WTO treaty in 2005 and embraced the development of private own retail business, the permission of No-Shop sales were then reissued. However, the well known multi-level marketing/compensation system of Direct Selling system was still banned in China.
     The Direct Selling system are mainly differentiated from traditional retailing system by its different selling channel, no-shop sales, single or multiple compensation system, and their high percentage motivation bonus system. What were the challenges the management team of the multinational direct selling companies facing? How can these companies survive the highly volatile legal environment and still be thriving 30 years after? What were the strategies adopted to cope with the external change? What were the consequences after these new strategies had implemented?
     The author has chosen the largest global Direct Selling Corporation-Avon and the largest International Direct Selling Corporation operate in China -Amway as subjects of this study and tried to determine what were the strategies these companies adopted that lead to success.
     The result of study found that the common strategies toward emergency lead to success are as follows:
     1. Obey and cooperate with Chinese government`s decree
     2. Keep the communication channel with government open at all cost
     3. Maintain good public image, advocate social well-beings by contributions
     4. Ultra-flexible organizations
1.INTRODUCTION---------------------------------------------1
     2.LITERATURE REVIEW----------------------------------------3
     3.RESEARCH METHIDOLOGY------------------------------------13
     4.INDUSTRY BACKGROUND-------------------------------------14
     5.CASE OVERVIEW-------------------------------------------22
     6.ANALYSIS OF THE STRATEGIES------------------------------28
     7.CONCLUSIONS AND RECOMMENDATIONS------------------------ 31
     8.REFERENCES----------------------------------------------33
參考文獻 http://www.amway.com/
Adam Smith. (2006). The Wealth of Nations. Xi’an: Shaanxi Normal University Press.
Charles Mackay & Joseph De La Vega. Translated by Xiang, Zhen. (2000). Extraordinary Popular Delusions and the Madness of Crowds. Hainan: Hainan Publishing House.
Li, Fei. (2007). Why transnational companies commit bribe crimes frequently. China Philanhropy Time, Aug. 28th.
Liang, Yun. (2007). Bribe in China, be punished in America. Win Weekly, No.1571.
Ma, Li. (2008). Probe into the China’s silence to the Lucent Bribe Case. Faren Magazine, No. Z1, pp. 39.
N. Gregory Mankiw. (2002). Principles of Economics. Beijing: China Machine Press. Sep.
Tian, Yu. (2008). Comments on reasons for the confusion of legal “direct selling” and illegal “multi-level marketing”. Legal & Economy, No. 9.
Wu, Yin. (2008). The failure of national direct selling market in China market. Contemporary Direct Selling, No. 6.
Zeng, Weihua. (2008). Analyses and thoughts on China’s direct selling development. Contemporary Economics, No. 6, pp. 48.
Zhen, Guang. (2007). On the failure of direct selling company in transformation. Knowledge Economy: Health, No. 4, pp. 12-13.
(2005). Regulation on Administration of Direct Sales. & Regulation on Prohibition of Chuanxiao. Gazette of the State Council of the People’s Republic of China, No. 29, Oct. 20th.
AVON of Taiwan. http://www.avon.com.tw/avon/index.asp
Chandler, A. Jr., (2000), Strategy and Structure. Cambridge, Mass: MIT Press.
Ching-Ping Lin (2004). The construction of indexes affecting operation strategy factor of TV media advertisement.
The Graduate Institute of Journalism at Chinese Culture University, unpublished master thesis.
Direct Selling Education Foundation, http://www.dsef.org/
Direct Selling Research Center College of Management National Sun Yes-Men University.
Jo-Lan Chi Ed., Peter F. Drucker (2004). Management bible of Peter F. Drucker. Taipei: Yuan-Liou Press.
MaryKay of Taiwan. http://www.marykay.com.tw/Display.asp?PageID=3882&Directory=company2
Mintzberg (1994) H., The Rise and Fall of Strategic Planning, Hardcover. New York and Toronto: The Free Press.
Yu Tian (2008). On the legal and Market Analysis of Direct Selling “in China, International Journal of Business and Management vol.3, No 12
Professor Te-Fa Chen (2000). A study on the multi-channels adopted by the direct selling companies. Academic research center for Direct Selling at National Sun Yat-sen University.
Professor Te-Fa Chen, (2006).The definition of direct selling. Direct Selling Research Center College of Management National Sun Yat-Sen
University. http://www.dsrc.nsysu.edu.tw/dsrc-tn/center-infor/inp-news/Definition of Direct Selling-tradition.ppt
Professor Te-Fa Chen, (2006). What is direct selling? Direct Selling Research Center College of Management National Sun Yat-Sen University.
http://www.dsrc.nsysu.edu.tw/dsrc-tn/research/Chinese/DS-column/what is DS.pdf
Ta-Hsien Seetoo (1995). Strategic management. Taipei: Yuan-Liou Press.
描述 碩士
國立政治大學
國際經營管理碩士班(IMBA)
91933020
97
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0091933020
資料類型 thesis
dc.contributor.advisor 吳文傑zh_TW
dc.contributor.advisor Wu, Jacken_US
dc.contributor.author (Authors) 李威德zh_TW
dc.contributor.author (Authors) Lee,Victoren_US
dc.creator (作者) 李威德zh_TW
dc.creator (作者) Lee,Victoren_US
dc.date (日期) 2008en_US
dc.date.accessioned 14-Sep-2009 09:46:03 (UTC+8)-
dc.date.available 14-Sep-2009 09:46:03 (UTC+8)-
dc.date.issued (上傳時間) 14-Sep-2009 09:46:03 (UTC+8)-
dc.identifier (Other Identifiers) G0091933020en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/31305-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理碩士班(IMBA)zh_TW
dc.description (描述) 91933020zh_TW
dc.description (描述) 97zh_TW
dc.description.abstract (摘要) The development of Direct Selling industry in China is amazingly flourishing since Avon set foot in GuangDong, China at 1992. Giving China’s potential mega size market, the growth pattern of the industry is not all very positive in the past 30 years. Chinese government has issued a total shut down upon all those Direct Selling business in 1998 to prevent the deterioration of the social distress caused by the not yet completed governing system. All the existing multi-national direct selling company were “advised” to transform from “No-Shop” Sales to “Direct-owned” or “dealer-owned” store operation. Not until Chinese government honored the WTO treaty in 2005 and embraced the development of private own retail business, the permission of No-Shop sales were then reissued. However, the well known multi-level marketing/compensation system of Direct Selling system was still banned in China.
     The Direct Selling system are mainly differentiated from traditional retailing system by its different selling channel, no-shop sales, single or multiple compensation system, and their high percentage motivation bonus system. What were the challenges the management team of the multinational direct selling companies facing? How can these companies survive the highly volatile legal environment and still be thriving 30 years after? What were the strategies adopted to cope with the external change? What were the consequences after these new strategies had implemented?
     The author has chosen the largest global Direct Selling Corporation-Avon and the largest International Direct Selling Corporation operate in China -Amway as subjects of this study and tried to determine what were the strategies these companies adopted that lead to success.
     The result of study found that the common strategies toward emergency lead to success are as follows:
     1. Obey and cooperate with Chinese government`s decree
     2. Keep the communication channel with government open at all cost
     3. Maintain good public image, advocate social well-beings by contributions
     4. Ultra-flexible organizations
en_US
dc.description.abstract (摘要) 1.INTRODUCTION---------------------------------------------1
     2.LITERATURE REVIEW----------------------------------------3
     3.RESEARCH METHIDOLOGY------------------------------------13
     4.INDUSTRY BACKGROUND-------------------------------------14
     5.CASE OVERVIEW-------------------------------------------22
     6.ANALYSIS OF THE STRATEGIES------------------------------28
     7.CONCLUSIONS AND RECOMMENDATIONS------------------------ 31
     8.REFERENCES----------------------------------------------33
-
dc.description.tableofcontents 1.INTRODUCTION---------------------------------------------1
     2.LITERATURE REVIEW----------------------------------------3
     3.RESEARCH METHIDOLOGY------------------------------------13
     4.INDUSTRY BACKGROUND-------------------------------------14
     5.CASE OVERVIEW-------------------------------------------22
     6.ANALYSIS OF THE STRATEGIES------------------------------28
     7.CONCLUSIONS AND RECOMMENDATIONS------------------------ 31
     8.REFERENCES----------------------------------------------33
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0091933020en_US
dc.subject (關鍵詞) 管理策略分析zh_TW
dc.title (題名) 中國直銷業之管理策略分析─以中國安利及雅芳為例zh_TW
dc.title (題名) The Study of Management Strategies for Managing Direct Selling usiness in China - The Case Studies of Amway and Avon in Chinaen_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) http://www.amway.com/zh_TW
dc.relation.reference (參考文獻) Adam Smith. (2006). The Wealth of Nations. Xi’an: Shaanxi Normal University Press.zh_TW
dc.relation.reference (參考文獻) Charles Mackay & Joseph De La Vega. Translated by Xiang, Zhen. (2000). Extraordinary Popular Delusions and the Madness of Crowds. Hainan: Hainan Publishing House.zh_TW
dc.relation.reference (參考文獻) Li, Fei. (2007). Why transnational companies commit bribe crimes frequently. China Philanhropy Time, Aug. 28th.zh_TW
dc.relation.reference (參考文獻) Liang, Yun. (2007). Bribe in China, be punished in America. Win Weekly, No.1571.zh_TW
dc.relation.reference (參考文獻) Ma, Li. (2008). Probe into the China’s silence to the Lucent Bribe Case. Faren Magazine, No. Z1, pp. 39.zh_TW
dc.relation.reference (參考文獻) N. Gregory Mankiw. (2002). Principles of Economics. Beijing: China Machine Press. Sep.zh_TW
dc.relation.reference (參考文獻) Tian, Yu. (2008). Comments on reasons for the confusion of legal “direct selling” and illegal “multi-level marketing”. Legal & Economy, No. 9.zh_TW
dc.relation.reference (參考文獻) Wu, Yin. (2008). The failure of national direct selling market in China market. Contemporary Direct Selling, No. 6.zh_TW
dc.relation.reference (參考文獻) Zeng, Weihua. (2008). Analyses and thoughts on China’s direct selling development. Contemporary Economics, No. 6, pp. 48.zh_TW
dc.relation.reference (參考文獻) Zhen, Guang. (2007). On the failure of direct selling company in transformation. Knowledge Economy: Health, No. 4, pp. 12-13.zh_TW
dc.relation.reference (參考文獻) (2005). Regulation on Administration of Direct Sales. & Regulation on Prohibition of Chuanxiao. Gazette of the State Council of the People’s Republic of China, No. 29, Oct. 20th.zh_TW
dc.relation.reference (參考文獻) AVON of Taiwan. http://www.avon.com.tw/avon/index.aspzh_TW
dc.relation.reference (參考文獻) Chandler, A. Jr., (2000), Strategy and Structure. Cambridge, Mass: MIT Press.zh_TW
dc.relation.reference (參考文獻) Ching-Ping Lin (2004). The construction of indexes affecting operation strategy factor of TV media advertisement.zh_TW
dc.relation.reference (參考文獻) The Graduate Institute of Journalism at Chinese Culture University, unpublished master thesis.zh_TW
dc.relation.reference (參考文獻) Direct Selling Education Foundation, http://www.dsef.org/zh_TW
dc.relation.reference (參考文獻) Direct Selling Research Center College of Management National Sun Yes-Men University.zh_TW
dc.relation.reference (參考文獻) Jo-Lan Chi Ed., Peter F. Drucker (2004). Management bible of Peter F. Drucker. Taipei: Yuan-Liou Press.zh_TW
dc.relation.reference (參考文獻) MaryKay of Taiwan. http://www.marykay.com.tw/Display.asp?PageID=3882&Directory=company2zh_TW
dc.relation.reference (參考文獻) Mintzberg (1994) H., The Rise and Fall of Strategic Planning, Hardcover. New York and Toronto: The Free Press.zh_TW
dc.relation.reference (參考文獻) Yu Tian (2008). On the legal and Market Analysis of Direct Selling “in China, International Journal of Business and Management vol.3, No 12zh_TW
dc.relation.reference (參考文獻) Professor Te-Fa Chen (2000). A study on the multi-channels adopted by the direct selling companies. Academic research center for Direct Selling at National Sun Yat-sen University.zh_TW
dc.relation.reference (參考文獻) Professor Te-Fa Chen, (2006).The definition of direct selling. Direct Selling Research Center College of Management National Sun Yat-Senzh_TW
dc.relation.reference (參考文獻) University. http://www.dsrc.nsysu.edu.tw/dsrc-tn/center-infor/inp-news/Definition of Direct Selling-tradition.pptzh_TW
dc.relation.reference (參考文獻) Professor Te-Fa Chen, (2006). What is direct selling? Direct Selling Research Center College of Management National Sun Yat-Sen University.zh_TW
dc.relation.reference (參考文獻) http://www.dsrc.nsysu.edu.tw/dsrc-tn/research/Chinese/DS-column/what is DS.pdfzh_TW
dc.relation.reference (參考文獻) Ta-Hsien Seetoo (1995). Strategic management. Taipei: Yuan-Liou Press.zh_TW