dc.contributor.advisor | 苑守慈 | zh_TW |
dc.contributor.advisor | Yuan, Soe Tsyr | en_US |
dc.contributor.author (Authors) | 吳彥成 | zh_TW |
dc.contributor.author (Authors) | Wu,Yen Cheng | en_US |
dc.creator (作者) | 吳彥成 | zh_TW |
dc.creator (作者) | Wu,Yen Cheng | en_US |
dc.date (日期) | 2006 | en_US |
dc.date.accessioned | 18-Sep-2009 20:15:49 (UTC+8) | - |
dc.date.available | 18-Sep-2009 20:15:49 (UTC+8) | - |
dc.date.issued (上傳時間) | 18-Sep-2009 20:15:49 (UTC+8) | - |
dc.identifier (Other Identifiers) | G0943560231 | en_US |
dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/36954 | - |
dc.description (描述) | 碩士 | zh_TW |
dc.description (描述) | 國立政治大學 | zh_TW |
dc.description (描述) | 資訊管理研究所 | zh_TW |
dc.description (描述) | 94356023 | zh_TW |
dc.description (描述) | 95 | zh_TW |
dc.description.abstract (摘要) | 科技進步使人類生活不斷改善,產業的發展逐漸轉變,服務業的崛起已成為世界趨勢。在資訊科技的推動下,服務業除了關注人與人的互動與商業的交換之外,科技漸漸成為另一個重要因素,服務產業的核心轉為由科技、人、及商業流程所組成,新的科學理論─「服務科學」應運而生。服務科學的目的在整合各領域之知識以促進服務創新。另一方面,服務產業的重要成員─數位內容產業正迅速發展,在數位內容創作領域中,消費者與生產者角色逐漸模糊,成為協同互利的夥伴,這樣的轉變衍生許多新的問題有待解決,包括夥伴關係如何建立與平台機制的發展等。因此,透過服務科學解決數位內容產業的問題,當是一項值得採用之方法。本研究透過服務科學的三個面向─服務組成、服務流程、以及服務價值作為研究的背景架構,並採用結合語意網路、模糊規則、基因演算法所組成之語意式模糊基因演算法作為數位內容問題的解決方案,在電子市集的環境推動下,以協同式夥伴配對的方式,達到使用者的創作利益。系統共分三大服務組成:本體發展模組、語意式模糊基因演算夥伴配對模組、以及協同價值評價模組,以語意定義創作問題與產品的概念,並透過基因演算法改善模糊規則,釐清概念間的關係,最後透過市場機制完成配對達成雙方利益。本系統之預期貢獻分為:(1)利用服務科學改善數位內容問題。(2)為服務科學方法之應用提供發展方向。 | zh_TW |
dc.description.abstract (摘要) | The economies of the world have been shifting labor from agriculture and manufacturing into services. In the emergent concept of service science, competition will center on value co-creation experiences with information technology and service innovation refers to invented service system designs yielding values to real service problems. This paper presents a novel service system design for the digital content industry. This service design is unfolded with a marketplace featuring producers/consumers collaboratively co-creating digital contents and a self-regulating mechanism enabled by a semantic-based fuzzy genetic approach. In the marketplace, the roles of consumers and producers blur, and they are partners who collaborate to attain mutual benefits. The service system encompasses three service components (ontology developer, S-FGA partnership matcher and co-created value appraiser) that altogether work to empower producers/consumers who can effectively co-create their digital contents in a novel collaborative way. In addition to presenting a solution to digital content creation, this paper also showcases a new methodology for service innovation referred in service science. | en_US |
dc.description.tableofcontents | 第一章 緒論 1第1節 研究背景 1第2節 研究動機 2第3節 研究問題 5第4節 研究目的與預期貢獻 6第5節 研究流程 8第二章 文獻探討 9第1節 數位內容與語意網路 9第2節 模糊規則基因演算法 15第3節 電子市集 19第4節 服務科學理論架構 21第5節 總結 24第三章 研究方法 25第1節 環境說明與系統架構 26第2節 Ontology Developer 28第3節 S-FGA Partnership Matcher 343.1 Fuzzy Rules Generator 413.2 Partnership Matcher 57第4節 Co-created Value Appraiser 614.1 User Goal Recognizer 624.2 General Appraisal Collector 65第5節 總結 67第四章 實驗設計與結果 68第1節 實驗情境設計 68第2節 實驗目的與評估方式 73第3節 實驗結果評估 80第五章 系統架構 92第1節 服務導向架構 92第2節 服務組成與代理人 93第3節 代理人協作流程: 96第4節 系統畫面展示 103第六章 結論與未來研究方向 107第1節 結論 107第2節 本研究之現有限制 111第3節 未來研究方向 111附錄:iDesign for Service Innovation Underlying E-QUAL 113第1節 共生關係 114第2節 目標設定 116第3節 iDesign e-Services分類架構 116第4節 Experience Quality (E-QUAL): 119第5節 E-QUAL服務績效改善 125第6節 總結 127 | zh_TW |
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dc.language.iso | en_US | - |
dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0943560231 | en_US |
dc.subject (關鍵詞) | 服務科學 | zh_TW |
dc.subject (關鍵詞) | 數位內容 | zh_TW |
dc.subject (關鍵詞) | 語意網路 | zh_TW |
dc.subject (關鍵詞) | 模糊基因演算法 | zh_TW |
dc.subject (關鍵詞) | service science | en_US |
dc.subject (關鍵詞) | digital content | en_US |
dc.subject (關鍵詞) | semantic web | en_US |
dc.subject (關鍵詞) | fuzzy genetic algorithm | en_US |
dc.title (題名) | 協同式數位內容設計服務市場 – 以語意為基礎之遺傳法優化模糊機構設計 | zh_TW |
dc.title (題名) | Semantic- Based Digital Content Design in Collaborative Service Marketplace | en_US |
dc.type (資料類型) | thesis | en |
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