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題名 An Exploratory Study of Risk Factors for Implementing Service-Oriented IS Projects
作者 張欣綠
Chang, Hsin-Lu
日期 2009-08
上傳時間 6-Oct-2010 11:37:56 (UTC+8)
摘要 For IS project managers, how to implement the projects successfully is always a challenge. Further, as more and more enterprises start to develop service-oriented IS projects, it is essential to assess the sources and impacts of relevant risks. This research aimed at identifying risk factors related to service-oriented IS projects and analyzing the impact of these risk factors. Applying the SIMM (service integrated maturity model) proposed by IBM, customer service systems were selected to justify the research framework. Result showed that the risk factors influencing the adoption of service-oriented systems were insufficient technology planning, lack of expertise, ineffective project governance, and organizational misalignment, listed in the order of strength of influence. The findings of this research is expected to assist managers realize the risks and the importance of these risks that have to be noticed and controlled when making decisions on service-oriented systems adoption.
關聯 Lecture Notes in Business Information Processing, 22, 83-95
資料類型 article
DOI http://dx.doi.org/10.1007/978-3-642-01256-3_8
dc.creator (作者) 張欣綠zh_TW
dc.creator (作者) Chang, Hsin-Lu-
dc.date (日期) 2009-08en_US
dc.date.accessioned 6-Oct-2010 11:37:56 (UTC+8)-
dc.date.available 6-Oct-2010 11:37:56 (UTC+8)-
dc.date.issued (上傳時間) 6-Oct-2010 11:37:56 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/46616-
dc.description.abstract (摘要) For IS project managers, how to implement the projects successfully is always a challenge. Further, as more and more enterprises start to develop service-oriented IS projects, it is essential to assess the sources and impacts of relevant risks. This research aimed at identifying risk factors related to service-oriented IS projects and analyzing the impact of these risk factors. Applying the SIMM (service integrated maturity model) proposed by IBM, customer service systems were selected to justify the research framework. Result showed that the risk factors influencing the adoption of service-oriented systems were insufficient technology planning, lack of expertise, ineffective project governance, and organizational misalignment, listed in the order of strength of influence. The findings of this research is expected to assist managers realize the risks and the importance of these risks that have to be noticed and controlled when making decisions on service-oriented systems adoption.-
dc.language.iso en_US-
dc.relation (關聯) Lecture Notes in Business Information Processing, 22, 83-95en_US
dc.title (題名) An Exploratory Study of Risk Factors for Implementing Service-Oriented IS Projectsen_US
dc.type (資料類型) articleen
dc.identifier.doi (DOI) 10.1007/978-3-642-01256-3_8en_US
dc.doi.uri (DOI) http://dx.doi.org/10.1007/978-3-642-01256-3_8en_US