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題名 An Investigation of Business Process Management on the application of RFID ~ On the Case of Medical Blood Pack Handleing
作者 姜國輝
Chiang, Johannes Kuo-Huie
貢獻者 資管系
關鍵詞 Blood Pack Handling (BPH); Business Process Management (BPM); Critical Success Factor (CSF); Radio Frequency Identification (RFID)
日期 2008-09
上傳時間 31-Oct-2010 11:10:37 (UTC+8)
摘要 Radio Frequency Identification (RFID) provides an opportunity to explore a new approach with regards to information management and demonstrates an evolved business paradigm shift with regards to the Logistics Flows within Supply Chain Management of Blood Pack Handling (BPH). BPH is a mission-critical activity within the medical community and life sciences industry, Applications of RFID should not only be considered as a matter of ICT but more importantly as an evolution of Business Process Management (BPM) to increase the effectiveness of healthcare tasks. Hence, this research aims at exploring the best practice of using RFID as a utility to improve the BPH performance. To achieve this goal, we conducted a survey on RFID and Business Process and Performance Management as it pertains to BPH. Additionally we have looked at the implication of RFID in comparison with conventional Bar Code technology which is currently utilized in BPH. The outcome of this research is the strength of RFID over previous techniques in use and the CSF`s that are required for effective RFID application. The case study was conducted through field observation and expert interviews. We have provided an operating model incorporating RFID for evaluation as an improved process by which to manage BPH. Accordingly, we propose the recommendation for blood pack data format to be included on the RFID Tag and provide a recommendation for the layout of RFID readers and the information system infrastructure as a whole. As a consequence, this paper presents an evaluation on quantitative as well as qualitative KPIs with respect to RFID application to ensure that the best practices of BPH can be delivered via BPM. The result shows that the application of RFID in BPH leads to an improvement of the quality and effectiveness of BPH.
關聯 International Journal of Electronic Business Management, 6(3), 174-183
資料類型 article
dc.contributor 資管系-
dc.creator (作者) 姜國輝zh_TW
dc.creator (作者) Chiang, Johannes Kuo-Huie-
dc.date (日期) 2008-09-
dc.date.accessioned 31-Oct-2010 11:10:37 (UTC+8)-
dc.date.available 31-Oct-2010 11:10:37 (UTC+8)-
dc.date.issued (上傳時間) 31-Oct-2010 11:10:37 (UTC+8)-
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/47843-
dc.description.abstract (摘要) Radio Frequency Identification (RFID) provides an opportunity to explore a new approach with regards to information management and demonstrates an evolved business paradigm shift with regards to the Logistics Flows within Supply Chain Management of Blood Pack Handling (BPH). BPH is a mission-critical activity within the medical community and life sciences industry, Applications of RFID should not only be considered as a matter of ICT but more importantly as an evolution of Business Process Management (BPM) to increase the effectiveness of healthcare tasks. Hence, this research aims at exploring the best practice of using RFID as a utility to improve the BPH performance. To achieve this goal, we conducted a survey on RFID and Business Process and Performance Management as it pertains to BPH. Additionally we have looked at the implication of RFID in comparison with conventional Bar Code technology which is currently utilized in BPH. The outcome of this research is the strength of RFID over previous techniques in use and the CSF`s that are required for effective RFID application. The case study was conducted through field observation and expert interviews. We have provided an operating model incorporating RFID for evaluation as an improved process by which to manage BPH. Accordingly, we propose the recommendation for blood pack data format to be included on the RFID Tag and provide a recommendation for the layout of RFID readers and the information system infrastructure as a whole. As a consequence, this paper presents an evaluation on quantitative as well as qualitative KPIs with respect to RFID application to ensure that the best practices of BPH can be delivered via BPM. The result shows that the application of RFID in BPH leads to an improvement of the quality and effectiveness of BPH.-
dc.language zh_TWen
dc.language.iso en_US-
dc.relation (關聯) International Journal of Electronic Business Management, 6(3), 174-183en
dc.subject (關鍵詞) Blood Pack Handling (BPH); Business Process Management (BPM); Critical Success Factor (CSF); Radio Frequency Identification (RFID)-
dc.title (題名) An Investigation of Business Process Management on the application of RFID ~ On the Case of Medical Blood Pack Handleingen
dc.type (資料類型) articleen