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題名 法國消費者對於24小時便利商店的態度- 以台灣消費者態度作為比較
The attitude of consumers in france towards 24-hour convenience stores – using taiwanese case as a point of analysis
作者 唐德恆
Tang, Te-Heng
貢獻者 何富年
Ho, Foo Nin
唐德恆
Tang, Te-Heng
關鍵詞 24小時便利商店
消費者行為
零售商
法國
台灣
24-hour convenience store
Consumer behavior
Retailers
France
Taiwan
日期 2018
上傳時間 13-Jul-2018 15:17:21 (UTC+8)
摘要 This thesis study is focused on investigating the attitude and current behavior of consumers in France towards certain factors of convenience related to purchasing daily necessities against their perception towards advantages of convenience stores, to ultimately determine if there is a need for 24-hour convenience stores in France. We then utilized the perception of consumers in France to establish which factors are significant components in the demand for convenience stores in France. Within the study, we also collect data from Taiwan to compare and determine the similarities and differences in their attitude, behavior and perception towards convenience stores. The purpose of comparison is to create a unique perspective to the study that has not already been presented by previous research. We use Taiwan as a point of comparison for two reasons. First, Taiwan is known to have amongst the greatest number of convenience stores in Asia. Second, the researcher of this study is from Taiwan and can provide better input about the topic at the hand. A secondary purpose of this study is to provide future researchers a reference for potential business opportunities related to convenience stores in France.
The basic design of the study revolves around five categories that are relevant to convenience stores. These categories make up our independent variables as well as the basis for hypotheses. To enumerate, these variables are location, time, product price, product quality and type of store. Organizing the approach to pursuing research about this study, the researcher uses a relational type of framework using the five aforementioned independent variables and a dependent variable which is demand for 24-hour convenience stores in France. The study involves descriptive research and as such adopts a quantitative method. Given this, data used for analysis and reference in this study was collected from survey results of consumers in France and consumers in Taiwan. The first-hand data results were then analyzed using SPSS; specifically, with, descriptive frequency statistics, compare means statistics, one-way ANOVA and Pearson Correlation Coefficient.
To conclude, the major findings in the study present strong statistical evidence that consumers in France demand 24-hour convenience stores for several reasons which will be described in depth within the study. The comparison between consumers in France and Taiwan provided clear similarities in perception and some differences in existing attitude and behavior, details of which are further provided at the Data Analysis section of the research.
參考文獻 Alcohol consumption. (2015). Health Risk. OECD Data.

Berry, L., Seiders, K., Grewal, D. (2002). Understanding Service Convenience. Journal of Marketing, Vol.66.

Creswell, J.( 1994) Research design: Qualitative and quantitative approaches, London Press:Sage.

Consumer Lifestyles in France, (2017). Consumer trends and lifestyles, Euromonitor International.

Convenience Stores in Taiwan. (2017). Distribution News 879.

Davis, D. (2005). Business research for decision making (6th ed.). Belmont, CA:
Thomson-Brooks/Cole.

Di. A. (2008). Consumers’ Perceptions toward Retail Stores Comparing between Superstores and Family-Run Stores in Bangkok.

Fifty years ago, Carrefour opened France`s first hypermarket. (2013). Journalist. Carrefour.

France - Distribution & Sales Channels. (2016). France Country Commercial Guide. U.S. International Trade Administration.

Gaul, R., Popa, T. (2016). France: Grocery Retail Market Profile, Innovation and Sustainability. Kantar Retail.

Geiger, S. (2007). Exploring Night-time Grocery Shopping Behaviour. Journal of Retailing and Consumer Services, 14 (1): 24-34

Grocery Retail forecast 2016 – 2021. (2016). Institute of Grocery Distribution Research.

Husson, M. (2015). Unemployment, Working Time and Financialisation: the French case. Cambridge Journal of Economics. Volume 39 Issue 3.

IMF Country Report No. 16/228: France Selected Issues. (2016). International Monetary Fund.

Industrial Economy Statistics. (2016). Ministry of Economic Affairs, R.O.C.

Informations Rapides 16 mai 2017 - n°128. (2017). L`Institut National de la Statistique et Des Études Économiques.

Kountur, R., Hien, T. (2013). Contributing Factors of Interest in Buying at Convenience Store. International Journal of Busines, Vol. 3, Issue 5.

Lemieux, P. (2016). France: The End of the Road, Again?. Regulation Magazine.

Lin, C., Chiang, C. (2008). Analysis of Chain Convenience Stores Industry, Vol.3, No.1. Journal of TOKO University.

Lin, Y., Chen, T., Jeang, S. (2013). A Study of Consumer`s Purchasing Involvement, Brand Image and Purchasing Behavior for 7-SELECT Merchandises. Journal of the Agricultural Association of Taiwan. 14(3): 291-313, 2013.

Macroeconomic Projections, France (2016). Publication. Banque de France.

M&A in Retail & Consumer in France. (2015). Price Waterhouse Coopers.

Olczak, M. (2006). Chain-store Pricing and the Structure of Retail Markets.

Purwanto, G. (2013). Analysis of Consumer Behavior Affecting Consumer Willingness to Buy in 7-Eleven Convenience Store. Universal Journal of Management, 1(2): 69-75.

Saunders, M., Lewis, P. & Thornhill, A. (2009) Research Methods for Business Students, Harlow: FT/Prentice Hall

The Association for Convenience & Fuel Retailing. (2017). How Convenience Stores Work and Their Contributions to Communities.

The French Consumer Behaviour, Attitudes and Perceptions toward Food Products. (2012). Market Analysis Report. Canada International Market Bureau.

The World Factbook. (2017). Central Intelligence Agency.

Tu, X. (2016). 密集度第一 台灣便利商店. Cast Net Journal, 256. Institutional Repository歐National Chiao Tung University.

Weinswig, D. (2015). Fung Business Intelligence Center.

Yamane, T. (1967). Statistic: An introductory analysis (2nd ed.). New York: Harper and Row.
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
104933023
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0104933023
資料類型 thesis
dc.contributor.advisor 何富年zh_TW
dc.contributor.advisor Ho, Foo Ninen_US
dc.contributor.author (Authors) 唐德恆zh_TW
dc.contributor.author (Authors) Tang, Te-Hengen_US
dc.creator (作者) 唐德恆zh_TW
dc.creator (作者) Tang, Te-Hengen_US
dc.date (日期) 2018en_US
dc.date.accessioned 13-Jul-2018 15:17:21 (UTC+8)-
dc.date.available 13-Jul-2018 15:17:21 (UTC+8)-
dc.date.issued (上傳時間) 13-Jul-2018 15:17:21 (UTC+8)-
dc.identifier (Other Identifiers) G0104933023en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/118647-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 104933023zh_TW
dc.description.abstract (摘要) This thesis study is focused on investigating the attitude and current behavior of consumers in France towards certain factors of convenience related to purchasing daily necessities against their perception towards advantages of convenience stores, to ultimately determine if there is a need for 24-hour convenience stores in France. We then utilized the perception of consumers in France to establish which factors are significant components in the demand for convenience stores in France. Within the study, we also collect data from Taiwan to compare and determine the similarities and differences in their attitude, behavior and perception towards convenience stores. The purpose of comparison is to create a unique perspective to the study that has not already been presented by previous research. We use Taiwan as a point of comparison for two reasons. First, Taiwan is known to have amongst the greatest number of convenience stores in Asia. Second, the researcher of this study is from Taiwan and can provide better input about the topic at the hand. A secondary purpose of this study is to provide future researchers a reference for potential business opportunities related to convenience stores in France.
The basic design of the study revolves around five categories that are relevant to convenience stores. These categories make up our independent variables as well as the basis for hypotheses. To enumerate, these variables are location, time, product price, product quality and type of store. Organizing the approach to pursuing research about this study, the researcher uses a relational type of framework using the five aforementioned independent variables and a dependent variable which is demand for 24-hour convenience stores in France. The study involves descriptive research and as such adopts a quantitative method. Given this, data used for analysis and reference in this study was collected from survey results of consumers in France and consumers in Taiwan. The first-hand data results were then analyzed using SPSS; specifically, with, descriptive frequency statistics, compare means statistics, one-way ANOVA and Pearson Correlation Coefficient.
To conclude, the major findings in the study present strong statistical evidence that consumers in France demand 24-hour convenience stores for several reasons which will be described in depth within the study. The comparison between consumers in France and Taiwan provided clear similarities in perception and some differences in existing attitude and behavior, details of which are further provided at the Data Analysis section of the research.
en_US
dc.description.tableofcontents Chapter I – Introduction 7
1.1 Background 7
1.2 Research Purpose 8
1.3 Research Procedure 8
Chapter II - Literature Review 10
2.1 Economy 10
2.2 Retail Market in France 12
2.2.1 Decline of Large-sized Retailers 13
2.2.2 Rise of Proximity Retailers 14
2.3 Consumers’ Perception towards 24-hour Convenience Store 15
2.3.1 Location of Convenience Stores 15
2.3.2 Night Time Purchase in Convenience Stores 16
2.3.3 Comparison of Chain Convenience Store and Independent Convenience Store 16
2.4 Consumers in France 17
2.5 Chain Convenience Stores in Taiwan 18
Chapter III – Research Methodology 19
3.1 Research Objective 20
3.2 Research Model 20
3.3 Hypothesis 22
3.3.1 Operational Definition 22
3.3.2 Research Hypotheses 23
3.4 Research Approach 24
3.5 Research Method 25
3.5.1 Data Collection Population and Sample Size 25
3.5.2 Data Collection Method 25
Chapter IV – Research Data Analysis and Result 27
4.1 Demographic Factors 27
4.2 Shopping Behavior 30
4.3 Analysis of Consumers’ Attitude 33
4.4 One-way ANOVA and Pearson Correlation Coefficient 38
4.5 Proof of Tendency and Habit of Consumers in Taiwan 42
4.6 Mean Comparison between Consumers in France and Taiwan 43
Chapter V – Conclusion and Recommendation 48
5.1 Summary of the Study 48
5.2 Hypothesis Testing 50
5.3 Research Difficulties and Limitations 51
5.4 Suggestion 51
5.4.1 Need for Convenience in France 51
5.4.2 Social Condition and Labor Policy 51
5.4.3 The Convenience Store-Chains Experience in Taiwan 52
5.5 Recommendation for Further Research 52
Appendix A – French Survey in English 53
Appendix B – French Survey in French 59
Appendix C – French Survey in Chinese 65
Appendix D – Taiwan Survey in English 71
Appendix E – Taiwan Survey in Chinese 77
Bibliography 83
zh_TW
dc.format.extent 6358817 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0104933023en_US
dc.subject (關鍵詞) 24小時便利商店zh_TW
dc.subject (關鍵詞) 消費者行為zh_TW
dc.subject (關鍵詞) 零售商zh_TW
dc.subject (關鍵詞) 法國zh_TW
dc.subject (關鍵詞) 台灣zh_TW
dc.subject (關鍵詞) 24-hour convenience storeen_US
dc.subject (關鍵詞) Consumer behavioren_US
dc.subject (關鍵詞) Retailersen_US
dc.subject (關鍵詞) Franceen_US
dc.subject (關鍵詞) Taiwanen_US
dc.title (題名) 法國消費者對於24小時便利商店的態度- 以台灣消費者態度作為比較zh_TW
dc.title (題名) The attitude of consumers in france towards 24-hour convenience stores – using taiwanese case as a point of analysisen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Alcohol consumption. (2015). Health Risk. OECD Data.

Berry, L., Seiders, K., Grewal, D. (2002). Understanding Service Convenience. Journal of Marketing, Vol.66.

Creswell, J.( 1994) Research design: Qualitative and quantitative approaches, London Press:Sage.

Consumer Lifestyles in France, (2017). Consumer trends and lifestyles, Euromonitor International.

Convenience Stores in Taiwan. (2017). Distribution News 879.

Davis, D. (2005). Business research for decision making (6th ed.). Belmont, CA:
Thomson-Brooks/Cole.

Di. A. (2008). Consumers’ Perceptions toward Retail Stores Comparing between Superstores and Family-Run Stores in Bangkok.

Fifty years ago, Carrefour opened France`s first hypermarket. (2013). Journalist. Carrefour.

France - Distribution & Sales Channels. (2016). France Country Commercial Guide. U.S. International Trade Administration.

Gaul, R., Popa, T. (2016). France: Grocery Retail Market Profile, Innovation and Sustainability. Kantar Retail.

Geiger, S. (2007). Exploring Night-time Grocery Shopping Behaviour. Journal of Retailing and Consumer Services, 14 (1): 24-34

Grocery Retail forecast 2016 – 2021. (2016). Institute of Grocery Distribution Research.

Husson, M. (2015). Unemployment, Working Time and Financialisation: the French case. Cambridge Journal of Economics. Volume 39 Issue 3.

IMF Country Report No. 16/228: France Selected Issues. (2016). International Monetary Fund.

Industrial Economy Statistics. (2016). Ministry of Economic Affairs, R.O.C.

Informations Rapides 16 mai 2017 - n°128. (2017). L`Institut National de la Statistique et Des Études Économiques.

Kountur, R., Hien, T. (2013). Contributing Factors of Interest in Buying at Convenience Store. International Journal of Busines, Vol. 3, Issue 5.

Lemieux, P. (2016). France: The End of the Road, Again?. Regulation Magazine.

Lin, C., Chiang, C. (2008). Analysis of Chain Convenience Stores Industry, Vol.3, No.1. Journal of TOKO University.

Lin, Y., Chen, T., Jeang, S. (2013). A Study of Consumer`s Purchasing Involvement, Brand Image and Purchasing Behavior for 7-SELECT Merchandises. Journal of the Agricultural Association of Taiwan. 14(3): 291-313, 2013.

Macroeconomic Projections, France (2016). Publication. Banque de France.

M&A in Retail & Consumer in France. (2015). Price Waterhouse Coopers.

Olczak, M. (2006). Chain-store Pricing and the Structure of Retail Markets.

Purwanto, G. (2013). Analysis of Consumer Behavior Affecting Consumer Willingness to Buy in 7-Eleven Convenience Store. Universal Journal of Management, 1(2): 69-75.

Saunders, M., Lewis, P. & Thornhill, A. (2009) Research Methods for Business Students, Harlow: FT/Prentice Hall

The Association for Convenience & Fuel Retailing. (2017). How Convenience Stores Work and Their Contributions to Communities.

The French Consumer Behaviour, Attitudes and Perceptions toward Food Products. (2012). Market Analysis Report. Canada International Market Bureau.

The World Factbook. (2017). Central Intelligence Agency.

Tu, X. (2016). 密集度第一 台灣便利商店. Cast Net Journal, 256. Institutional Repository歐National Chiao Tung University.

Weinswig, D. (2015). Fung Business Intelligence Center.

Yamane, T. (1967). Statistic: An introductory analysis (2nd ed.). New York: Harper and Row.
zh_TW
dc.identifier.doi (DOI) 10.6814/THE.NCCU.IMBA.023.2018.F08-