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題名 加勒比地區電子商務平台商業計劃書
ShopSKN: Caribbean Ecommerce Platform Business Plan
作者 羅潔薇
Lawrence, Jovelle Krista
貢獻者 何富年
Foo Nin Ho
羅潔薇
Jovelle Krista Lawrence
關鍵詞 加勒比地區
電子商務
平台
ShopSKN
Caribbean
E-commerce
Platform
ShopSKN
日期 2022
上傳時間 1-Aug-2022 17:41:27 (UTC+8)
摘要 This Thesis outlines the business plan for my start up Ecommerce platform which will provide individuals and businesses within the Caribbean region access to a wider market where they can buy and sell products.
     
     One of the main challenges the Caribbean is facing currently is the lack of full economic integration among Caribbean regions, as many leaders are realizing that one of the greatest strengths of the region lies in it being able to effectively, efficiently and successfully work together. Our ecommerce platform seeks to address this challenge, by encouraging the unity of governments and key partners in bringing about better integration.
     
     The idea for this business plan came through a discussion with my brother, as one of the difficulties my friends and I faced while living and working in the Caribbean up until 2019, was in ordering items online that was either difficult to find, or extremely expensive to purchase on island. We would order the goods from websites like Amazon, have it shipped to a friend in the US who would consolidate the different packages for us, then ship to us in the Caribbean. The shipping and customs costs were high, and the wait time to receive the items were long.
     
     The service our platform is seeking to provide will alleviate much of those challenges we experienced, and allow items that can be located within the Caribbean to be easily shipped in a timely manner and at a lesser cost. It is also a tool that will assist in the development and advancement for small to medium sized businesses that are seeking to scale their operations.
參考文獻 Adobe. (2022). Adobe Commerce. Retrieved from https://marketplace.magento.com/
     
     Alicia Nicholls, J. Y. (2020, October). Trading Our Way to Recovery During COVID-19: Recommendation for CARICOM Countries. Bridgetown, Barbados.
     
     A-Z Information Jamaica Limited. (2021). Assessment of Digital TRade and E-commerce Readiness and Associated Capacity-Building Needs in Six Member States of the Organization of Eastern Caribbean States (OECS). Commonwealth Secretariat.
     
     BigCommerce. (2022). Retrieved from https://www.bigcommerce.com/
     
     Butler, J. (2019, January 27). Plugboats.com . Retrieved from https://plugboats.com/sails-with-solar-panels-could-help-cut-cargo-ship-use-of-the-worlds-dirtiest-fuels/
     
     Caribshopper. (2022). Retrieved from Caribshopper: https://caribshopper.com/
     
     Chelcee Brathwaite, A. N. (2020). Tading our way to Recovery During COVID-19: Receommendation for CARICOM Countries. Bridgetown: The Shridath Ramphal Center- The Univestity of the West Indies.
     
     Forde-Craigg, S. (2021, July 10). Trade & Investment in CARICOM Countries is crucial. Bridgetown, Barbados.
     
     Lone, S., & Harboul, N. a. (2021). 2021 European E-commerce Report. Amsterdam University of Applied Sciences, 2.
     
     MarketWatch. (2022, January 5). Retrieved from MarketWatch: https://www.marketwatch.com/press-release/asia-pacific-e-commerce-market-growth-2021-global-covid-19-impact-size-estimation-industry-share-cagr-value-development-trends-revenue-future-plans-with-top-players-analysis-forecast-till-2030-2022-01-05
     
     Mastercard. (2019, December). Examinming the Latin America and Caribeban E-commerce Market.
     
     MBA Crystal Ball. (2022). Porter`s Five Forces. Retrieved from MBA Crystal Ball: https://www.mbacrystalball.com/blog/strategy/porters-five-forces/
     
     Pereira, S., & Yañez-Pagans, P. (2021, August 25). New Data Shows the Impacts of the Pandemic on Caribbean Businesses. Retrieved from IDB Invest- Inter-American Development Bank Group: https://idbinvest.org/en/blog/development-impact/new-data-shows-impacts-pandemic-caribbean-businesses
     
     Pratap, A. (2017, November 11). Five Forces Analysis of the Ecommerce Industry. Retrieved from Notesmatic: https://notesmatic.com/five-forces-analysis-ecommerce-industry/
     
     Regional Statistics, C. C. (2022, February 26). The Regional Statistics Program Caribbean Community (CARICOM). Georgetown, Guyana.
     
     Remy, C. B. (2020). E-Commerce-Related Policies, Initiatives & Legislation Across CARICOM. Bridgetown, Barbados: Shridath Ramphal Centre of the University of the West Indies.
     
     Shopify. (2022). Shopify. Retrieved from https://www.shopify.com/
     
     Technology Network. (2022). Retrieved from World Customs Organization: https://ten.wcoomd.org/products/multi-mode-passive-detection-system-mmpds
     
     Timothy N.J. Antoine, G. E. (2021, March 1). The ECCB`s Digital Currency (DCash) is a Critical Step in the buildout of a Digital Economy in the ECCU. Retrieved from Eastern Caribbean Central Bank (ECCB): https://eccb-centralbank.org/blog/view/the-eccbas-digital-currency-dcash-is-a-critical-step-in-the-buildout-of-a-digital-economy-in-the-eccu
     
     Tropical Shipping and Construction Company Limited. (2022). Tropical Shipping. Retrieved from https://www.tropical.com/company
     
     United Nations. (2021). Digital Economy Report 2021- Cross-border data flows and development: for whom the data flow. New York: United Nations Publications.
     United States Government. (2022, February). United States Census Buerau. Retrieved from https://www.census.gov/retail/index.html
     
     Vipin Jain, B. M. (2021). An Overview of Electronic Commerce (e-Commerce). Journal of Contemporary Issues in Business and Government Vol 27, Issue 3, 666.
     
     Wordpress. (2022). WordPress + WooCommerce. Retrieved from https://www.bluehost.com/bluehost/wordpress_woocommerce.html?utm_source=google&utm_medium=genericsearch&gclid=CjwKCAiAvaGRBhBlEiwAiY-yMND1wnNuWDmnyOFi5yGsfDHQC6VxGdjBtysGDjwfF2PsW72bd34-8BoCdEMQAvD_BwE&gclsrc=aw.ds
     
     World Population Review. (2022, March 7). Retrieved from https://worldpopulationreview.com/continents/caribbean-population
描述 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
109933039
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0109933039
資料類型 thesis
dc.contributor.advisor 何富年zh_TW
dc.contributor.advisor Foo Nin Hoen_US
dc.contributor.author (Authors) 羅潔薇zh_TW
dc.contributor.author (Authors) Jovelle Krista Lawrenceen_US
dc.creator (作者) 羅潔薇zh_TW
dc.creator (作者) Lawrence, Jovelle Kristaen_US
dc.date (日期) 2022en_US
dc.date.accessioned 1-Aug-2022 17:41:27 (UTC+8)-
dc.date.available 1-Aug-2022 17:41:27 (UTC+8)-
dc.date.issued (上傳時間) 1-Aug-2022 17:41:27 (UTC+8)-
dc.identifier (Other Identifiers) G0109933039en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/141130-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 國際經營管理英語碩士學位學程(IMBA)zh_TW
dc.description (描述) 109933039zh_TW
dc.description.abstract (摘要) This Thesis outlines the business plan for my start up Ecommerce platform which will provide individuals and businesses within the Caribbean region access to a wider market where they can buy and sell products.
     
     One of the main challenges the Caribbean is facing currently is the lack of full economic integration among Caribbean regions, as many leaders are realizing that one of the greatest strengths of the region lies in it being able to effectively, efficiently and successfully work together. Our ecommerce platform seeks to address this challenge, by encouraging the unity of governments and key partners in bringing about better integration.
     
     The idea for this business plan came through a discussion with my brother, as one of the difficulties my friends and I faced while living and working in the Caribbean up until 2019, was in ordering items online that was either difficult to find, or extremely expensive to purchase on island. We would order the goods from websites like Amazon, have it shipped to a friend in the US who would consolidate the different packages for us, then ship to us in the Caribbean. The shipping and customs costs were high, and the wait time to receive the items were long.
     
     The service our platform is seeking to provide will alleviate much of those challenges we experienced, and allow items that can be located within the Caribbean to be easily shipped in a timely manner and at a lesser cost. It is also a tool that will assist in the development and advancement for small to medium sized businesses that are seeking to scale their operations.
en_US
dc.description.tableofcontents Acknowledgements i
     Abstract ii
     Table of Figures vi
     Table of Tables vii
     Executive Summary viii
     1. About the Company 1
     1.1 Mission and Values 1
     1.2 Company Structure 2
     2. Market Analysis 3
     2.1 What is E -Commerce? 3
     2.2 E-Commerce Global Sales Trend 3
     2.3 United States E-commerce Market Analysis 4
     2.4 Europe E-commerce Market Analysis 5
     2.5 Asia- Pacific E-commerce Market Analysis 5
     2.6 Latin America & Caribbean E-commerce Market Analysis 6
     3. Competitor Analysis 9
     4. Macroeconomic Analysis 11
     4.1 Caribbean Import & Export Market 11
     4.2 Caribbean Commerce Industry 13
     4.3 Business Opportunity 16
     5. Strategic Planning 17
     5.1 SWOT Analysis 17
     5.2 Maximizing Strengths and Opportunities 18
     5.3 Minimizing Weaknesses and Threats 19
     5.4 Porter’s Five Forces Model 19
     5.4.1 Competitive Rivalry 20
     5.4.2 Threat of New Entrants 20
     5.4.3 Bargaining Power of Customer 21
     5.4.4 Bargaining Power of Supplier 22
     5.4.5 Threat of substitute products 23
     5.4.6 Overall Analysis of Competitive Environment 25
     6. Business Model 26
     6.1 Key Partners 26
     6.2 Key Activities 27
     6.3 Key Resources 28
     6.4 Value Proposition 28
     6.5 Customer Relationships 29
     6.6 Channels 30
     6.7 Customer Segmentation 30
     6.8 Cost Structure 31
     6.9 Revenue Streams 32
     7. Marketing Plan 34
     7.1 Service/ Promotion 34
     7.2 Price 36
     7.2.1 Ecommerce Store Plan 36
     7.2.2 Advertisement on Ecommerce Platform 37
     7.2.3 Affiliate Partnership 38
     7.3 Place 38
     8. Operational Plan 39
     8.1 Customer’s View 39
     8.2 ShopSKN’s View 39
     8.3 Logistics Service Provider 39
     8.4 Rollout Plan 40
     9. Future Growth Plans 41
     9.1 Brand Expansion 42
     9.2 Service Expansion 42
     9.3 Technical Expansion 43
     9.3.1 Autonomous Cargo Ships 43
     10. Measurement for Success 44
     10.1 Partnership Building 44
     10.2 Enforcement of Regional Initiatives 44
     10.3 Customer Engagement & Retention 44
     10.4 Return on Investment 45
     11. Financial Plan 46
     11.1 Startup Cost 46
     11.2 Financial Forecast Statement 47
     11.2.1 Five Year Financial Forecast Statement 49
     11.2.2 Projected Cash Flow 50
     11.2.3 Loan Amortization 50
     12. Conclusion 52
     13. Bibliography 53
zh_TW
dc.format.extent 1387685 bytes-
dc.format.mimetype application/pdf-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0109933039en_US
dc.subject (關鍵詞) 加勒比地區zh_TW
dc.subject (關鍵詞) 電子商務zh_TW
dc.subject (關鍵詞) 平台zh_TW
dc.subject (關鍵詞) ShopSKNzh_TW
dc.subject (關鍵詞) Caribbeanen_US
dc.subject (關鍵詞) E-commerceen_US
dc.subject (關鍵詞) Platformen_US
dc.subject (關鍵詞) ShopSKNen_US
dc.title (題名) 加勒比地區電子商務平台商業計劃書zh_TW
dc.title (題名) ShopSKN: Caribbean Ecommerce Platform Business Planen_US
dc.type (資料類型) thesisen_US
dc.relation.reference (參考文獻) Adobe. (2022). Adobe Commerce. Retrieved from https://marketplace.magento.com/
     
     Alicia Nicholls, J. Y. (2020, October). Trading Our Way to Recovery During COVID-19: Recommendation for CARICOM Countries. Bridgetown, Barbados.
     
     A-Z Information Jamaica Limited. (2021). Assessment of Digital TRade and E-commerce Readiness and Associated Capacity-Building Needs in Six Member States of the Organization of Eastern Caribbean States (OECS). Commonwealth Secretariat.
     
     BigCommerce. (2022). Retrieved from https://www.bigcommerce.com/
     
     Butler, J. (2019, January 27). Plugboats.com . Retrieved from https://plugboats.com/sails-with-solar-panels-could-help-cut-cargo-ship-use-of-the-worlds-dirtiest-fuels/
     
     Caribshopper. (2022). Retrieved from Caribshopper: https://caribshopper.com/
     
     Chelcee Brathwaite, A. N. (2020). Tading our way to Recovery During COVID-19: Receommendation for CARICOM Countries. Bridgetown: The Shridath Ramphal Center- The Univestity of the West Indies.
     
     Forde-Craigg, S. (2021, July 10). Trade & Investment in CARICOM Countries is crucial. Bridgetown, Barbados.
     
     Lone, S., & Harboul, N. a. (2021). 2021 European E-commerce Report. Amsterdam University of Applied Sciences, 2.
     
     MarketWatch. (2022, January 5). Retrieved from MarketWatch: https://www.marketwatch.com/press-release/asia-pacific-e-commerce-market-growth-2021-global-covid-19-impact-size-estimation-industry-share-cagr-value-development-trends-revenue-future-plans-with-top-players-analysis-forecast-till-2030-2022-01-05
     
     Mastercard. (2019, December). Examinming the Latin America and Caribeban E-commerce Market.
     
     MBA Crystal Ball. (2022). Porter`s Five Forces. Retrieved from MBA Crystal Ball: https://www.mbacrystalball.com/blog/strategy/porters-five-forces/
     
     Pereira, S., & Yañez-Pagans, P. (2021, August 25). New Data Shows the Impacts of the Pandemic on Caribbean Businesses. Retrieved from IDB Invest- Inter-American Development Bank Group: https://idbinvest.org/en/blog/development-impact/new-data-shows-impacts-pandemic-caribbean-businesses
     
     Pratap, A. (2017, November 11). Five Forces Analysis of the Ecommerce Industry. Retrieved from Notesmatic: https://notesmatic.com/five-forces-analysis-ecommerce-industry/
     
     Regional Statistics, C. C. (2022, February 26). The Regional Statistics Program Caribbean Community (CARICOM). Georgetown, Guyana.
     
     Remy, C. B. (2020). E-Commerce-Related Policies, Initiatives & Legislation Across CARICOM. Bridgetown, Barbados: Shridath Ramphal Centre of the University of the West Indies.
     
     Shopify. (2022). Shopify. Retrieved from https://www.shopify.com/
     
     Technology Network. (2022). Retrieved from World Customs Organization: https://ten.wcoomd.org/products/multi-mode-passive-detection-system-mmpds
     
     Timothy N.J. Antoine, G. E. (2021, March 1). The ECCB`s Digital Currency (DCash) is a Critical Step in the buildout of a Digital Economy in the ECCU. Retrieved from Eastern Caribbean Central Bank (ECCB): https://eccb-centralbank.org/blog/view/the-eccbas-digital-currency-dcash-is-a-critical-step-in-the-buildout-of-a-digital-economy-in-the-eccu
     
     Tropical Shipping and Construction Company Limited. (2022). Tropical Shipping. Retrieved from https://www.tropical.com/company
     
     United Nations. (2021). Digital Economy Report 2021- Cross-border data flows and development: for whom the data flow. New York: United Nations Publications.
     United States Government. (2022, February). United States Census Buerau. Retrieved from https://www.census.gov/retail/index.html
     
     Vipin Jain, B. M. (2021). An Overview of Electronic Commerce (e-Commerce). Journal of Contemporary Issues in Business and Government Vol 27, Issue 3, 666.
     
     Wordpress. (2022). WordPress + WooCommerce. Retrieved from https://www.bluehost.com/bluehost/wordpress_woocommerce.html?utm_source=google&utm_medium=genericsearch&gclid=CjwKCAiAvaGRBhBlEiwAiY-yMND1wnNuWDmnyOFi5yGsfDHQC6VxGdjBtysGDjwfF2PsW72bd34-8BoCdEMQAvD_BwE&gclsrc=aw.ds
     
     World Population Review. (2022, March 7). Retrieved from https://worldpopulationreview.com/continents/caribbean-population
zh_TW
dc.identifier.doi (DOI) 10.6814/NCCU202200790en_US