Publications-Theses

題名 「道德臉面」威脅對選擇求助對象及考量因素的影響
作者 韓貴香
Han, Kuei-Hsiang
貢獻者 李美枝
Li, Mei-Chih
韓貴香
Han, Kuei-Hsiang
關鍵詞 請託
道德臉面
恥感文化
社會心理均衡
選擇求助對象
favor-request
moral face
shame culture
psychosocial-homeostasis
helper-seeking
日期 2005
上傳時間 17-Sep-2009 13:17:00 (UTC+8)
摘要 本研究採情境實驗法,探討具有「道德臉面」威脅的請託情境,如何影響個人選擇不同的求助對象。研究一操弄請託情境為「有關」vs.「無關」道德臉面的威脅。結果發現:在「無關」道德臉面威脅的情境,絕大多數的問卷填答者,選擇向情感性關係的家人求助,這時個人決定找家人幫忙的主要考量,是希望獲得「較好的協助」;反之,在「有關」道德臉面威脅的情境下,絕大多數的問卷填答者,選擇向工具性關係的陌生人求助,而此時個人主要的考量,是為了「維護面子」。不過,在「有關」道德臉面威脅的請託情境,又無陌生人可以求助的情況,問卷填答者選擇向家人或朋友求助的人數,並沒有顯著的差異。
研究二操弄威脅「道德臉面」的請託情境,事件當事人和請託者之間不同的自我關聯程度(自己vs. 家人vs. 朋友),以及此失面子事件的發生,是否有一可被接受或同情的「合理藉口」。研究發現:當「自己」就是事件當事人,且沒有合理藉口時,問卷填答者傾向選擇工具性關係的陌生人求助。反之,如果事件的發生有一可解釋的外在理由,則問卷填答者選擇向陌生人和朋友求助的人數沒有顯著差異。當事件當事人是「家人」且沒有合理藉口時,填答者同樣會選擇向陌生人求助。不過,當「家人」有可被同情的藉口時,則絕大多數的填答者,選擇向朋友求助。在當事人是「朋友」的情境,則不管事件發生的理由為何,大多數的問卷填答者,均選擇向混合性關係的其他朋友求助。與研究一相同的是問卷填答者在選擇向「朋友」求助時,考量的因素是希望能獲得「較好的協助」,反之,當其選擇向「陌生人」求助時,考量的因素則是希望能「維護面子」。
研究三則設計在威脅個人「道德臉面」的請託情境中,有一些可以讓事件當事人覺得不會沒面子的可幫助熟識者(同事)。並操弄讓當事人感到「沒面子」程度不同的求助對象選擇(同事vs.陌生人vs.家人vs.朋友)。研究發現:當有不會讓當事人覺得沒面子的對象存在時,問卷填答者多優先選擇向此對象(同事)求助。只有在沒有此對象可以選擇的情況下,填答者才會退而求其次地選擇向「陌生人」求助,在連陌生人也無法選擇的情況下,問卷填答者選擇向家人或朋友求助的人數則沒有顯著差異。分析研究的資料則發現,影響問卷填答者分別選擇向「同事」、「陌生人」、「家人」或「朋友」求助的主要因素,是因為相對而言,在該不同求助對象的選擇下,問卷填答者對該對象比較不會覺得「沒面子」。
整體而言,在威脅「道德臉面」的請託情境中,最能預測問卷填答者,選擇哪一種關係對象求助的預測變項,是其「沒面子」的感受,而非西方個人主義文化中強調的「自尊」。同時,當個人因覺得「沒面子」而選擇向陌生人求助時,其考量的主要因素是希望能「維護面子」。換言之,在會威脅自己面子的情況下,是否能獲得對方「比較好的協助」,則不是那麼重要。
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描述 博士
國立政治大學
心理學研究所
89752501
94
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0897525011
資料類型 thesis
dc.contributor.advisor 李美枝zh_TW
dc.contributor.advisor Li, Mei-Chihen_US
dc.contributor.author (Authors) 韓貴香zh_TW
dc.contributor.author (Authors) Han, Kuei-Hsiangen_US
dc.creator (作者) 韓貴香zh_TW
dc.creator (作者) Han, Kuei-Hsiangen_US
dc.date (日期) 2005en_US
dc.date.accessioned 17-Sep-2009 13:17:00 (UTC+8)-
dc.date.available 17-Sep-2009 13:17:00 (UTC+8)-
dc.date.issued (上傳時間) 17-Sep-2009 13:17:00 (UTC+8)-
dc.identifier (Other Identifiers) G0897525011en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/32505-
dc.description (描述) 博士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 心理學研究所zh_TW
dc.description (描述) 89752501zh_TW
dc.description (描述) 94zh_TW
dc.description.abstract (摘要) 本研究採情境實驗法,探討具有「道德臉面」威脅的請託情境,如何影響個人選擇不同的求助對象。研究一操弄請託情境為「有關」vs.「無關」道德臉面的威脅。結果發現:在「無關」道德臉面威脅的情境,絕大多數的問卷填答者,選擇向情感性關係的家人求助,這時個人決定找家人幫忙的主要考量,是希望獲得「較好的協助」;反之,在「有關」道德臉面威脅的情境下,絕大多數的問卷填答者,選擇向工具性關係的陌生人求助,而此時個人主要的考量,是為了「維護面子」。不過,在「有關」道德臉面威脅的請託情境,又無陌生人可以求助的情況,問卷填答者選擇向家人或朋友求助的人數,並沒有顯著的差異。
研究二操弄威脅「道德臉面」的請託情境,事件當事人和請託者之間不同的自我關聯程度(自己vs. 家人vs. 朋友),以及此失面子事件的發生,是否有一可被接受或同情的「合理藉口」。研究發現:當「自己」就是事件當事人,且沒有合理藉口時,問卷填答者傾向選擇工具性關係的陌生人求助。反之,如果事件的發生有一可解釋的外在理由,則問卷填答者選擇向陌生人和朋友求助的人數沒有顯著差異。當事件當事人是「家人」且沒有合理藉口時,填答者同樣會選擇向陌生人求助。不過,當「家人」有可被同情的藉口時,則絕大多數的填答者,選擇向朋友求助。在當事人是「朋友」的情境,則不管事件發生的理由為何,大多數的問卷填答者,均選擇向混合性關係的其他朋友求助。與研究一相同的是問卷填答者在選擇向「朋友」求助時,考量的因素是希望能獲得「較好的協助」,反之,當其選擇向「陌生人」求助時,考量的因素則是希望能「維護面子」。
研究三則設計在威脅個人「道德臉面」的請託情境中,有一些可以讓事件當事人覺得不會沒面子的可幫助熟識者(同事)。並操弄讓當事人感到「沒面子」程度不同的求助對象選擇(同事vs.陌生人vs.家人vs.朋友)。研究發現:當有不會讓當事人覺得沒面子的對象存在時,問卷填答者多優先選擇向此對象(同事)求助。只有在沒有此對象可以選擇的情況下,填答者才會退而求其次地選擇向「陌生人」求助,在連陌生人也無法選擇的情況下,問卷填答者選擇向家人或朋友求助的人數則沒有顯著差異。分析研究的資料則發現,影響問卷填答者分別選擇向「同事」、「陌生人」、「家人」或「朋友」求助的主要因素,是因為相對而言,在該不同求助對象的選擇下,問卷填答者對該對象比較不會覺得「沒面子」。
整體而言,在威脅「道德臉面」的請託情境中,最能預測問卷填答者,選擇哪一種關係對象求助的預測變項,是其「沒面子」的感受,而非西方個人主義文化中強調的「自尊」。同時,當個人因覺得「沒面子」而選擇向陌生人求助時,其考量的主要因素是希望能「維護面子」。換言之,在會威脅自己面子的情況下,是否能獲得對方「比較好的協助」,則不是那麼重要。
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dc.description.tableofcontents 摘要……………………………………………………………………………………... i
第一章 研究動機與目的………………………………………. 1
第二章 文獻回顧與研究問題……………………………….. 5
第一節 與請託相關的理論與研究.……………………….... 5
一、由「資源支配者」角度切入的人情法則………. 5
二、由「請託者」角度切入的觀點…….……….. 7
三、華人社會中「自尊」與「面子」的關係……… 10
第二節 關係的心理均衡與面子感受……………….…... 17
一、和求助對象「關係的心理均衡」評估………. 17
二、涉及「道德臉面」威脅的問題情境……………. 20
第三章 前置研究:請託事件內容和考量因素調查….…… 23
第四章 研究一:「面子威脅」與選擇「求助對象」的關係..35
第一節 研究方法…………………………………………….. 38
第二節 研究結果與討論………..…………………………… 45
第五章 研究二:「自我關聯」與「求助理由」對選擇求助對象的影響
...........54
第一節 研究方法………………..…………………………… 59
第二節 研究結果與討論………..…………………………… 65
第六章 研究三:道德臉面威脅情境中「失衡」與「未失衡」求助對象的選擇..…. 73
第一節 研究方法……………..…………………………… 74
第二節 研究結果與討論………..…………………………… 78
第七章 綜合討論與研究限制……………………………….. 83
參考文獻………………………………………………………….. 89
附錄一:研究一之情境問卷………………………… 98
附錄二:研究二之情境問卷………………………… 105
附錄三:研究三之情境問卷………………………… 111





表目錄
表3-1 前置研究問卷填答者的人口學變項資料…………… 23
表3-2 會找家人、朋友幫忙協助的事件和考量理由……… 26
表3-3 自己不會找家人、朋友幫忙協助的事件和考量理由 29
表3-4 朋友不會找家人、朋友幫忙協助的事件和考量理由 30
表4-1 研究一問卷填答者的人口學變項資料……………… 38
表4-2 「求助對象」選擇的人數比與χ2考驗結果……….. 47
表4-3 選擇「三種對象」時不同考量因素的平均數和標準差... 49
表5-1 自我關聯vs.合理藉口對沒面子、求助對象以及考量因素的影響………. 58
表5-2 研究二問卷填答者的人口學變項資料……………… 60
表5-3 研究二各版本的人數分佈…………………………… 65
表5-4 不同「自我關聯」x「合理藉口」選擇不同求助對象的人數分佈………. 69
表6-1 研究三問卷填答者的人口學變項資料……………… 75

圖目錄
圖2-1 人的社會心理圖……………………………………… 17
圖2-2 「道德臉面」威脅與否的情境與「求助對象」的選擇21
圖4-1 研究一「會」vs.「不會」失面子情境時的考量因素評量50
圖4-2 「會」沒面子的情境選擇「兩種對象」的考量因素評量51
圖5-1 研究二不同情境「沒面子」感受的平均數和標準差. 67
圖5-2 不同「自我關聯」x「合理藉口」時選擇陌生對象求助的百分比…..… 69
圖5-3 選擇不同「求助對象」對考量因素評量的平均數和標準差71
圖6-1 研究三四種不同關係對象的「沒面子」平均數、標準差79
圖6-2 有四種對象可以求助時的選擇人數分佈............…80
圖6-3 有三種對象可以求助時的選擇人數分佈…......... 81
圖6-4 只有家人、朋友可以求助時的選擇人數分佈……… 81
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dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0897525011en_US
dc.subject (關鍵詞) 請託zh_TW
dc.subject (關鍵詞) 道德臉面zh_TW
dc.subject (關鍵詞) 恥感文化zh_TW
dc.subject (關鍵詞) 社會心理均衡zh_TW
dc.subject (關鍵詞) 選擇求助對象zh_TW
dc.subject (關鍵詞) favor-requesten_US
dc.subject (關鍵詞) moral faceen_US
dc.subject (關鍵詞) shame cultureen_US
dc.subject (關鍵詞) psychosocial-homeostasisen_US
dc.subject (關鍵詞) helper-seekingen_US
dc.title (題名) 「道德臉面」威脅對選擇求助對象及考量因素的影響zh_TW
dc.type (資料類型) thesisen
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