學術產出-Theses

Article View/Open

Publication Export

Google ScholarTM

政大圖書館

Citation Infomation

  • No doi shows Citation Infomation
題名 人力資源管理在變革中所承擔的角色與功能--以某跨國公司推動六標準差為例
作者 朱承平
Chu, Cheng Ping
貢獻者 李易諭
Li, yi yu
朱承平
Chu, Cheng Ping
關鍵詞 變革管理
人力資本的發展
流程再造
六標準差
Managing Change
Developing Human Capital
Process Reengineering
SIX SIGMA
日期 2003
上傳時間 18-Sep-2009 14:42:26 (UTC+8)
摘要  企業為求成長與永續經營變革乃必須的歷程,而徵諸許多變革歷程的資料,人力資源管理所扮演的角色與功能已經日益突顯,從以往執行者角色,逐漸蛻化成推動變革者,策略夥伴的角色。
  而全球化、新科技、人力市場結構的急速變遷以及市場回應速度,更使得人力資源管理在變革中所承擔的功能越趨複雜,實有必要深入探討。
1) 將變革人資與六標準差一並做研究,恐會備多力分,宜更加緊約,俾
能更邏輯。
2) 部分資料引用係次級資料宜加以改進。
3) 資料求證上因受到限制,致未能完全達到測試期求結果。
4) 應在財務成效外繼續研討組織變革與策略在變革上做更進一步研究。
5) 較偏重訓練對變革的影響,宜擴及至其他人資功能在變革過程角色
的研究。
For the rapid growth and sustainable management purposes, Change has become an inevitable process in many businesses, however, the role of Human Resource to participate in managing change now is more prominent than ever from time to time, from the implementer in the earlier stage, gradually becomes the change facilitator and even now the partner during the strategic decision stage.

Globalization, new technology, the fast changing of human market infrastructure, and the need of quick response for market situation, enable the function and role of Human Resource to be more complicated, and this is main purpose for this study, to study the role and function of Human Resource on managing change.

1) It was rather difficult to integrate change ,sigma and Human Resource together to complete this thesis, and more logic process should be address.
2) Some data and literature are from sub level, should be improved.
3) It was a little regret due to the condition and limitation during the survey process, the accuracy of some result are below the expectation, should be improved then as we make the similar study.
4) Most result are based on financial performance, should be expanded to the organizational development and strategy.
5) Too much emphasized and focus on the impact of training,and some other HR functions like performance management,moral and motivation should be further studied.
參考文獻 一、英文部分
1. Mejia. Balkin and Cardy(2001), Managing Human Resources 3rd Edition, Prentice Hall
2. Wayne.F.Cascio(2003), Managing Human Resources: Productivity, Quality of Work Life, Profits. 6th Edition, McGraw Hill
3. John Gill and Phil Johnson(1997), Research Methods for Managers, 2nd Edition, Paul Chapman Publishing Ltd. UK,
4. DeSimone and Harris(1998), Human Resource Development, 2nd Edition, The Dryden Press
5. Pande, Neuman. Cavanagh(2002), The Six Sigma Way: Team Fieldbook -- An Implementation Guide for Process Improvement Teams McGraw Hill
6. Judith R, Gordon(1996), Organizational Behavior - Adignostic Approach, 6th Edition, Prentice Hall
7. Bohlander, Snell, Sherman(2001), Managing Human Resources 12th Edition, South-Western
8. Mondy. Noe, Premeaux(1999), Human Resource Management, 7th Edition, Prentice Hall
9. Gary Dessler(2003), Human Resource Management, 9th Edition, Prentice Hall
10.Don Harvey and Robert B Bowin(1996), Human Resource Management - An experiential approach, Prentice Hall
11.Gerry Johnson, Kevan Scholes(1999), Exploring Corporate Stategy, 5th Edition, Prentice Hall
12.Tichy and Sherman(1993), Control your destiny or someone else will Doubleday
13.Management Centre, Leicester University(2001), Management, people and Organisation _course module
14.Management Centre, Leicester University(1998), Organisation Analysis and Control - course module
15.Management Centre, Leicester University(2001), Strategies in Action -course module
16.Management Centre, Leicester University(2001), Strategegic Thinking and Copetitor Anaysis -course module
17.Management Centre, Leicester University(2001), Leadership, Entrepreneurship and change -course module
18.Bob de Wit and Ron Meyer(2000), Strategy: Process, Content, Context 2nd Edtion, Thomson Business Press
19.Daryl R Conner(1992), Managing at the speed of Change, Villard Books
20.Robert Slater(2000), The GE Way Field Book
21.Robert A Pitts and David Lei, Stategic Management - Building and sustaining competitive advantage, Thomson South Wstern(2003)
22.Guest D, Human Resource Management, PP.263-276
23.Gerry Johnson & Kevan Scholes, Exploring Corporate Strategy, PP.495
24.Gerry Johnson & Kevan Scholes, Exploring Corporate Strategy, PP.497
25.Change Management, Module 3, Unit 2, University of Leicester, MBA教材2001版
26.Important Considerations, Module 3, Unit 2, University of Leicester, MBA教材2001版
27.Bob de Witt & Ron Meyer(1998), “The Paradox of Revolution and Evoluation”, Strategy and Process Content, Context, International Thomson Business Press, PP.237
28.Hodgetts (1991), “Organizational Change and Development”, Organizational Behavior: Theory and Practice, Mac Millan, PP.451
29.Hodgetts (1991), “Organizational Change and Development”, Organizational Behavior: Theory and Practice, Mac Millan, PP.456
30.Karlene H. Roberts & David M Hunt(1991), Managing Change: Organizational Success in the 1990’s, Chapter 11, Organizational Behavior Thomson Group, PP.544
31.Steven Mcshame and Mary Ann Von Glinow(2000), “Lewins Force Field Analysis Model Capter Organizational Change and Development”, Organizational Behavior Education, McGraw-Hill, PP.471
32.Daryl Conner, Enhancing Resilence, Managing at the Speed of Change(1992), O.D. Resources Inc. PP.254
33.Gary Dessler(2003):Human Resource Management 9th edition, Prentice Hall Chapter 9 Appraising and Managing Performance, PP.264
34.Conner(1993), “Managing at the Speed of Change”, The Role of Change, Villard Books, PP.107
35.“Leadering Six Sigma – A Step-by-Step Guide Based on Experience With GE and Other Six Sigma Companies”, (2003), Prentice Hall, NJ, USA
36.Breyfogle, Forest W.III.(1999), “Implementing Six Sigma – Smarted Solutions Using Statistical Methods”, Wiley-Interscience, John Wiley and Sons, New York
37.Bill Wyper & Alan Harrison(2001), Deployment of Six Sigma methodology in Human Resource function: a case study, 8 Harperland Drive, Kilmarnock, KAI IUQ, UK
二、中文部分
38.Fahey and Randall原著(2000),陳繡□譯,企業策略,商周出版社
39.天下小組(2001),活用波特的競爭策略,天下編譯
40.朱浤源主編(2001),撰寫博碩士論文實戰手冊,正中書局
41.David A Aaker原著(2000), 翁景民編譯,策略行銷原理,第五版,華泰文化事業公司
42.Michael Porter原著(2000),周旭華譯,競爭策略-產業環境及競爭分析,天下
43.朱昱善(2003),改變之舞導讀,上海三聯書店
44.上海市質量管理科學研究院(2002),唐曉芬主編,六西格瑪質量之旅:管理者讀本,中國標準出版社
45.上海質量管理科學研究院(2002),唐曉芬主編,六西革瑪成功實踐,上海:中國標準出版社
46.舒伯,喬賀瑞著(2001),葛迺駿譯,我懂了-六個標準差,經濟新潮社
47.Pande,Neuman,Cavanagh原著(2001),樂為良譯,六標準差,麥格羅希爾
48.Joyce,Nohria,Roberson著(2003),張玉文譯,4+2-企業成功的方程式,天下
49.包昌火(2002),謝新洲主編,競爭戰略與競爭優勢,北京華夏出版社
50.Spendolini著(1996),呂錦珍譯,標竿學習,天下
51.「成長策略」(2000),Harvard Business Review,天下
52.「變革」(2000),Harvard Business Review,天下
53.Kotter著(2000),李聖賢譯,領導與變革,中國生產力中心
54.Grestner Jr著(2002),羅耀宗譯,誰說大象不會跳舞,時報
55.Kotter著(2002),邱如美譯,領導人的變革法則:組織轉型成功八步驟,天下
56.Tichy著(1999),林宙辰,陳文輝譯,領導引擎:成功企業如何打造領導團隊,北京:清華出版社
57.Zenger,Musselwhite,Hurson, Perrin著(1995),譚家瑜譯,卓越領導:組織專業團隊-引爆企業變革,遠流
58.湯明哲(2003),策略精論-基礎篇,天下
59.克勞福原著(1993),黃百合譯,人財時代,生產力中心
60.彼得聖吉著,郭進隆譯,第五項修鍊,東方編譯所編譯,上海三聯書店出版
61.史萊渥士基著(1997),貞如譯,成功:由轉型開始,智庫文化
62.Gilgeos著(2002),楊懷旭,胡斌,郭尚華,楊懷寧合譯,運營與變革管理,雲南大學出版社
63.諶新民,劉善敏合著(2002),人力資源會計,廣東經濟出版社
64.傑克威爾奇,約翰拜恩合著(2002.3),傑克威爾奇自傳,北京中信出版社
65.提區,薛曼合著(1993),奇異傳奇,智庫文化
66.蒂奇著,林宙辰及陳文輝合譯(1997),領導引擎–成功企業如何打造領導團隊( 威爾奇等世界頂級CEO的領導智慧),北京清華大學出版社
67.清田保彥,三田昌弘,安藤紫著(1998),TQM研究小組合譯,先鋒企業管理發展中心
68.李誠等著(2001),高科技產業人力資源管理,天下
69.Bernard Burns著(2001),任潤,方禮兵譯,變革時代的管理,雲南大學出版社,PP.377
70.潘迪,紐曼,卡法那夫合著(2002),樂為良譯,六標準差-奇異,摩扥羅拉等頂尖企業的高績效策略,台灣: McGraw- Hill公司
71.潘迪,賀普合著(2002),樂為良譯,六標準差簡單講,台灣:McGraw- Hill公司
72.史扥克等著(2000),高登第等譯,哈佛企管評論,成長策略
73.科特等著(2000),周旭華等譯,哈佛企管評論,變革
74.包熙迪,夏藍合著(2003),李明譯,執行力,天下
75.任革,莫索華特,胡森,裴林等合著(1995),卓越領導,遠流
76.波特著(2001),周旭華譯,競爭策略--產業環境及競爭者分析
77.大衛,杜伯尹斯著(2002),李芳齡譯,績效躍進,商周出版
78.大衛,佛思著,傅佳,王磊,黃鶯合譯(2002),變革管理,上海遠東出版社
79.傑克,沃特曼著(2004),IBM變革管理,哈爾濱出版社
80.謝佩苓,黃理平編著(2004),企業全球化經營,上海文化出版社
81.韓默,錢辟合著(1995),楊幼藍譯,改造企業,牛頓
82.溫德,邁因合著(1999),張國華,施密特主編,改革未來企業,上海交通大學出版社
83.爾欣著(2003),郭延航譯,開發智力資本,北京機械工業出版社
84.招得伯瑞主編(2002),高何等譯,公司座標--公司領導、管理過程和組織變革的18個座標,雲南大學出版社
85.尤瑞奇,魯希,雷克合著(2002),賴文珍譯,人力資源管理的未來,商周
86.司徒達賢著(2001),策略管理新論,智勝
87.吳思華著(2000),策略九說,臉譜出版社
88.張逸民著(2002),企業經營策略,華泰文化事業公司
89.杜塔,曼佐尼合著(2001),過程再造、組織改變與績效改進,北京中國人民大學出版社與麥革勞-希爾出版集團聯合發行
90.「領導變革」(2000),哈佛商業評論,天下文化
91.沃特曼原著(2004),IBM變革管理授權版,哈爾濱出版社, PP.87
92.能力雜誌(2002),568期
93.William F. Joyce 著(2001.2),高翠霜譯,大變革—全球一流企業如何重塑生產力,先覺出版社:臺北,PP.11
John P. Kotter 著(2002.9),邱如美譯,領導人的變革法則,天下文化, PP.5
描述 碩士
國立政治大學
經營管理碩士學程(EMBA)
89932075
92
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0089932075
資料類型 thesis
dc.contributor.advisor 李易諭zh_TW
dc.contributor.advisor Li, yi yuen_US
dc.contributor.author (Authors) 朱承平zh_TW
dc.contributor.author (Authors) Chu, Cheng Pingen_US
dc.creator (作者) 朱承平zh_TW
dc.creator (作者) Chu, Cheng Pingen_US
dc.date (日期) 2003en_US
dc.date.accessioned 18-Sep-2009 14:42:26 (UTC+8)-
dc.date.available 18-Sep-2009 14:42:26 (UTC+8)-
dc.date.issued (上傳時間) 18-Sep-2009 14:42:26 (UTC+8)-
dc.identifier (Other Identifiers) G0089932075en_US
dc.identifier.uri (URI) https://nccur.lib.nccu.edu.tw/handle/140.119/35310-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 經營管理碩士學程(EMBA)zh_TW
dc.description (描述) 89932075zh_TW
dc.description (描述) 92zh_TW
dc.description.abstract (摘要)  企業為求成長與永續經營變革乃必須的歷程,而徵諸許多變革歷程的資料,人力資源管理所扮演的角色與功能已經日益突顯,從以往執行者角色,逐漸蛻化成推動變革者,策略夥伴的角色。
  而全球化、新科技、人力市場結構的急速變遷以及市場回應速度,更使得人力資源管理在變革中所承擔的功能越趨複雜,實有必要深入探討。
1) 將變革人資與六標準差一並做研究,恐會備多力分,宜更加緊約,俾
能更邏輯。
2) 部分資料引用係次級資料宜加以改進。
3) 資料求證上因受到限制,致未能完全達到測試期求結果。
4) 應在財務成效外繼續研討組織變革與策略在變革上做更進一步研究。
5) 較偏重訓練對變革的影響,宜擴及至其他人資功能在變革過程角色
的研究。
zh_TW
dc.description.abstract (摘要) For the rapid growth and sustainable management purposes, Change has become an inevitable process in many businesses, however, the role of Human Resource to participate in managing change now is more prominent than ever from time to time, from the implementer in the earlier stage, gradually becomes the change facilitator and even now the partner during the strategic decision stage.

Globalization, new technology, the fast changing of human market infrastructure, and the need of quick response for market situation, enable the function and role of Human Resource to be more complicated, and this is main purpose for this study, to study the role and function of Human Resource on managing change.

1) It was rather difficult to integrate change ,sigma and Human Resource together to complete this thesis, and more logic process should be address.
2) Some data and literature are from sub level, should be improved.
3) It was a little regret due to the condition and limitation during the survey process, the accuracy of some result are below the expectation, should be improved then as we make the similar study.
4) Most result are based on financial performance, should be expanded to the organizational development and strategy.
5) Too much emphasized and focus on the impact of training,and some other HR functions like performance management,moral and motivation should be further studied.
en_US
dc.description.tableofcontents 第一章 緒 論 1
第一節 研究動機與背景 1
第二節 研究目的 7
第三節 論文架構 8
第二章 文獻探討 10
第一節 有關策略與變革管理的相關理論 10
第二節 組織在變革過程中的蛻化與催化 12
第三節 變革管理的相關理論 15
第四節 人力資源管理理論於變革過程中所承擔的角色 20
第五節 組織發展與角色任務分擔 26
第六節 人力資源在企業再造(Re-engineering)過程應承擔的角色 28
第七節 六標準差(Six Sigma)運動 29
第三章 研究方法 37
第一節 研究架構 37
第二節 問卷調查與管理團隊訪談 38
第三節 統計分析 40
第四章 個案研究 41
第一節 個案公司推動六標準差的背景與過程 41
第二節 個案公司推動六標準差的成效分析與討論 56
第三節 案例公司的研究與發現 77
第五章 結論與建議 84
第一節 結論 84
第二節 建議 89
參考文獻 92
附錄 96
附錄一、SIX SIGMA黑帶問卷 96
附錄二、受訪者對Six Sigma活動的總體觀感 103
附錄三、人力資源參與變革的實例 107
zh_TW
dc.format.extent 15360 bytes-
dc.format.extent 16875 bytes-
dc.format.extent 57204 bytes-
dc.format.extent 40736 bytes-
dc.format.extent 141161 bytes-
dc.format.extent 587871 bytes-
dc.format.extent 54814 bytes-
dc.format.extent 906667 bytes-
dc.format.extent 412665 bytes-
dc.format.extent 92841 bytes-
dc.format.extent 1754054 bytes-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.format.mimetype application/pdf-
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0089932075en_US
dc.subject (關鍵詞) 變革管理zh_TW
dc.subject (關鍵詞) 人力資本的發展zh_TW
dc.subject (關鍵詞) 流程再造zh_TW
dc.subject (關鍵詞) 六標準差zh_TW
dc.subject (關鍵詞) Managing Changeen_US
dc.subject (關鍵詞) Developing Human Capitalen_US
dc.subject (關鍵詞) Process Reengineeringen_US
dc.subject (關鍵詞) SIX SIGMAen_US
dc.title (題名) 人力資源管理在變革中所承擔的角色與功能--以某跨國公司推動六標準差為例zh_TW
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、英文部分zh_TW
dc.relation.reference (參考文獻) 1. Mejia. Balkin and Cardy(2001), Managing Human Resources 3rd Edition, Prentice Hallzh_TW
dc.relation.reference (參考文獻) 2. Wayne.F.Cascio(2003), Managing Human Resources: Productivity, Quality of Work Life, Profits. 6th Edition, McGraw Hillzh_TW
dc.relation.reference (參考文獻) 3. John Gill and Phil Johnson(1997), Research Methods for Managers, 2nd Edition, Paul Chapman Publishing Ltd. UK,zh_TW
dc.relation.reference (參考文獻) 4. DeSimone and Harris(1998), Human Resource Development, 2nd Edition, The Dryden Presszh_TW
dc.relation.reference (參考文獻) 5. Pande, Neuman. Cavanagh(2002), The Six Sigma Way: Team Fieldbook -- An Implementation Guide for Process Improvement Teams McGraw Hillzh_TW
dc.relation.reference (參考文獻) 6. Judith R, Gordon(1996), Organizational Behavior - Adignostic Approach, 6th Edition, Prentice Hallzh_TW
dc.relation.reference (參考文獻) 7. Bohlander, Snell, Sherman(2001), Managing Human Resources 12th Edition, South-Westernzh_TW
dc.relation.reference (參考文獻) 8. Mondy. Noe, Premeaux(1999), Human Resource Management, 7th Edition, Prentice Hallzh_TW
dc.relation.reference (參考文獻) 9. Gary Dessler(2003), Human Resource Management, 9th Edition, Prentice Hallzh_TW
dc.relation.reference (參考文獻) 10.Don Harvey and Robert B Bowin(1996), Human Resource Management - An experiential approach, Prentice Hallzh_TW
dc.relation.reference (參考文獻) 11.Gerry Johnson, Kevan Scholes(1999), Exploring Corporate Stategy, 5th Edition, Prentice Hallzh_TW
dc.relation.reference (參考文獻) 12.Tichy and Sherman(1993), Control your destiny or someone else will Doubledayzh_TW
dc.relation.reference (參考文獻) 13.Management Centre, Leicester University(2001), Management, people and Organisation _course modulezh_TW
dc.relation.reference (參考文獻) 14.Management Centre, Leicester University(1998), Organisation Analysis and Control - course modulezh_TW
dc.relation.reference (參考文獻) 15.Management Centre, Leicester University(2001), Strategies in Action -course modulezh_TW
dc.relation.reference (參考文獻) 16.Management Centre, Leicester University(2001), Strategegic Thinking and Copetitor Anaysis -course modulezh_TW
dc.relation.reference (參考文獻) 17.Management Centre, Leicester University(2001), Leadership, Entrepreneurship and change -course modulezh_TW
dc.relation.reference (參考文獻) 18.Bob de Wit and Ron Meyer(2000), Strategy: Process, Content, Context 2nd Edtion, Thomson Business Presszh_TW
dc.relation.reference (參考文獻) 19.Daryl R Conner(1992), Managing at the speed of Change, Villard Bookszh_TW
dc.relation.reference (參考文獻) 20.Robert Slater(2000), The GE Way Field Bookzh_TW
dc.relation.reference (參考文獻) 21.Robert A Pitts and David Lei, Stategic Management - Building and sustaining competitive advantage, Thomson South Wstern(2003)zh_TW
dc.relation.reference (參考文獻) 22.Guest D, Human Resource Management, PP.263-276zh_TW
dc.relation.reference (參考文獻) 23.Gerry Johnson & Kevan Scholes, Exploring Corporate Strategy, PP.495zh_TW
dc.relation.reference (參考文獻) 24.Gerry Johnson & Kevan Scholes, Exploring Corporate Strategy, PP.497zh_TW
dc.relation.reference (參考文獻) 25.Change Management, Module 3, Unit 2, University of Leicester, MBA教材2001版zh_TW
dc.relation.reference (參考文獻) 26.Important Considerations, Module 3, Unit 2, University of Leicester, MBA教材2001版zh_TW
dc.relation.reference (參考文獻) 27.Bob de Witt & Ron Meyer(1998), “The Paradox of Revolution and Evoluation”, Strategy and Process Content, Context, International Thomson Business Press, PP.237zh_TW
dc.relation.reference (參考文獻) 28.Hodgetts (1991), “Organizational Change and Development”, Organizational Behavior: Theory and Practice, Mac Millan, PP.451zh_TW
dc.relation.reference (參考文獻) 29.Hodgetts (1991), “Organizational Change and Development”, Organizational Behavior: Theory and Practice, Mac Millan, PP.456zh_TW
dc.relation.reference (參考文獻) 30.Karlene H. Roberts & David M Hunt(1991), Managing Change: Organizational Success in the 1990’s, Chapter 11, Organizational Behavior Thomson Group, PP.544zh_TW
dc.relation.reference (參考文獻) 31.Steven Mcshame and Mary Ann Von Glinow(2000), “Lewins Force Field Analysis Model Capter Organizational Change and Development”, Organizational Behavior Education, McGraw-Hill, PP.471zh_TW
dc.relation.reference (參考文獻) 32.Daryl Conner, Enhancing Resilence, Managing at the Speed of Change(1992), O.D. Resources Inc. PP.254zh_TW
dc.relation.reference (參考文獻) 33.Gary Dessler(2003):Human Resource Management 9th edition, Prentice Hall Chapter 9 Appraising and Managing Performance, PP.264zh_TW
dc.relation.reference (參考文獻) 34.Conner(1993), “Managing at the Speed of Change”, The Role of Change, Villard Books, PP.107zh_TW
dc.relation.reference (參考文獻) 35.“Leadering Six Sigma – A Step-by-Step Guide Based on Experience With GE and Other Six Sigma Companies”, (2003), Prentice Hall, NJ, USAzh_TW
dc.relation.reference (參考文獻) 36.Breyfogle, Forest W.III.(1999), “Implementing Six Sigma – Smarted Solutions Using Statistical Methods”, Wiley-Interscience, John Wiley and Sons, New Yorkzh_TW
dc.relation.reference (參考文獻) 37.Bill Wyper & Alan Harrison(2001), Deployment of Six Sigma methodology in Human Resource function: a case study, 8 Harperland Drive, Kilmarnock, KAI IUQ, UKzh_TW
dc.relation.reference (參考文獻) 二、中文部分zh_TW
dc.relation.reference (參考文獻) 38.Fahey and Randall原著(2000),陳繡□譯,企業策略,商周出版社zh_TW
dc.relation.reference (參考文獻) 39.天下小組(2001),活用波特的競爭策略,天下編譯zh_TW
dc.relation.reference (參考文獻) 40.朱浤源主編(2001),撰寫博碩士論文實戰手冊,正中書局zh_TW
dc.relation.reference (參考文獻) 41.David A Aaker原著(2000), 翁景民編譯,策略行銷原理,第五版,華泰文化事業公司zh_TW
dc.relation.reference (參考文獻) 42.Michael Porter原著(2000),周旭華譯,競爭策略-產業環境及競爭分析,天下zh_TW
dc.relation.reference (參考文獻) 43.朱昱善(2003),改變之舞導讀,上海三聯書店zh_TW
dc.relation.reference (參考文獻) 44.上海市質量管理科學研究院(2002),唐曉芬主編,六西格瑪質量之旅:管理者讀本,中國標準出版社zh_TW
dc.relation.reference (參考文獻) 45.上海質量管理科學研究院(2002),唐曉芬主編,六西革瑪成功實踐,上海:中國標準出版社zh_TW
dc.relation.reference (參考文獻) 46.舒伯,喬賀瑞著(2001),葛迺駿譯,我懂了-六個標準差,經濟新潮社zh_TW
dc.relation.reference (參考文獻) 47.Pande,Neuman,Cavanagh原著(2001),樂為良譯,六標準差,麥格羅希爾zh_TW
dc.relation.reference (參考文獻) 48.Joyce,Nohria,Roberson著(2003),張玉文譯,4+2-企業成功的方程式,天下zh_TW
dc.relation.reference (參考文獻) 49.包昌火(2002),謝新洲主編,競爭戰略與競爭優勢,北京華夏出版社zh_TW
dc.relation.reference (參考文獻) 50.Spendolini著(1996),呂錦珍譯,標竿學習,天下zh_TW
dc.relation.reference (參考文獻) 51.「成長策略」(2000),Harvard Business Review,天下zh_TW
dc.relation.reference (參考文獻) 52.「變革」(2000),Harvard Business Review,天下zh_TW
dc.relation.reference (參考文獻) 53.Kotter著(2000),李聖賢譯,領導與變革,中國生產力中心zh_TW
dc.relation.reference (參考文獻) 54.Grestner Jr著(2002),羅耀宗譯,誰說大象不會跳舞,時報zh_TW
dc.relation.reference (參考文獻) 55.Kotter著(2002),邱如美譯,領導人的變革法則:組織轉型成功八步驟,天下zh_TW
dc.relation.reference (參考文獻) 56.Tichy著(1999),林宙辰,陳文輝譯,領導引擎:成功企業如何打造領導團隊,北京:清華出版社zh_TW
dc.relation.reference (參考文獻) 57.Zenger,Musselwhite,Hurson, Perrin著(1995),譚家瑜譯,卓越領導:組織專業團隊-引爆企業變革,遠流zh_TW
dc.relation.reference (參考文獻) 58.湯明哲(2003),策略精論-基礎篇,天下zh_TW
dc.relation.reference (參考文獻) 59.克勞福原著(1993),黃百合譯,人財時代,生產力中心zh_TW
dc.relation.reference (參考文獻) 60.彼得聖吉著,郭進隆譯,第五項修鍊,東方編譯所編譯,上海三聯書店出版zh_TW
dc.relation.reference (參考文獻) 61.史萊渥士基著(1997),貞如譯,成功:由轉型開始,智庫文化zh_TW
dc.relation.reference (參考文獻) 62.Gilgeos著(2002),楊懷旭,胡斌,郭尚華,楊懷寧合譯,運營與變革管理,雲南大學出版社zh_TW
dc.relation.reference (參考文獻) 63.諶新民,劉善敏合著(2002),人力資源會計,廣東經濟出版社zh_TW
dc.relation.reference (參考文獻) 64.傑克威爾奇,約翰拜恩合著(2002.3),傑克威爾奇自傳,北京中信出版社zh_TW
dc.relation.reference (參考文獻) 65.提區,薛曼合著(1993),奇異傳奇,智庫文化zh_TW
dc.relation.reference (參考文獻) 66.蒂奇著,林宙辰及陳文輝合譯(1997),領導引擎–成功企業如何打造領導團隊( 威爾奇等世界頂級CEO的領導智慧),北京清華大學出版社zh_TW
dc.relation.reference (參考文獻) 67.清田保彥,三田昌弘,安藤紫著(1998),TQM研究小組合譯,先鋒企業管理發展中心zh_TW
dc.relation.reference (參考文獻) 68.李誠等著(2001),高科技產業人力資源管理,天下zh_TW
dc.relation.reference (參考文獻) 69.Bernard Burns著(2001),任潤,方禮兵譯,變革時代的管理,雲南大學出版社,PP.377zh_TW
dc.relation.reference (參考文獻) 70.潘迪,紐曼,卡法那夫合著(2002),樂為良譯,六標準差-奇異,摩扥羅拉等頂尖企業的高績效策略,台灣: McGraw- Hill公司zh_TW
dc.relation.reference (參考文獻) 71.潘迪,賀普合著(2002),樂為良譯,六標準差簡單講,台灣:McGraw- Hill公司zh_TW
dc.relation.reference (參考文獻) 72.史扥克等著(2000),高登第等譯,哈佛企管評論,成長策略zh_TW
dc.relation.reference (參考文獻) 73.科特等著(2000),周旭華等譯,哈佛企管評論,變革zh_TW
dc.relation.reference (參考文獻) 74.包熙迪,夏藍合著(2003),李明譯,執行力,天下zh_TW
dc.relation.reference (參考文獻) 75.任革,莫索華特,胡森,裴林等合著(1995),卓越領導,遠流zh_TW
dc.relation.reference (參考文獻) 76.波特著(2001),周旭華譯,競爭策略--產業環境及競爭者分析zh_TW
dc.relation.reference (參考文獻) 77.大衛,杜伯尹斯著(2002),李芳齡譯,績效躍進,商周出版zh_TW
dc.relation.reference (參考文獻) 78.大衛,佛思著,傅佳,王磊,黃鶯合譯(2002),變革管理,上海遠東出版社zh_TW
dc.relation.reference (參考文獻) 79.傑克,沃特曼著(2004),IBM變革管理,哈爾濱出版社zh_TW
dc.relation.reference (參考文獻) 80.謝佩苓,黃理平編著(2004),企業全球化經營,上海文化出版社zh_TW
dc.relation.reference (參考文獻) 81.韓默,錢辟合著(1995),楊幼藍譯,改造企業,牛頓zh_TW
dc.relation.reference (參考文獻) 82.溫德,邁因合著(1999),張國華,施密特主編,改革未來企業,上海交通大學出版社zh_TW
dc.relation.reference (參考文獻) 83.爾欣著(2003),郭延航譯,開發智力資本,北京機械工業出版社zh_TW
dc.relation.reference (參考文獻) 84.招得伯瑞主編(2002),高何等譯,公司座標--公司領導、管理過程和組織變革的18個座標,雲南大學出版社zh_TW
dc.relation.reference (參考文獻) 85.尤瑞奇,魯希,雷克合著(2002),賴文珍譯,人力資源管理的未來,商周zh_TW
dc.relation.reference (參考文獻) 86.司徒達賢著(2001),策略管理新論,智勝zh_TW
dc.relation.reference (參考文獻) 87.吳思華著(2000),策略九說,臉譜出版社zh_TW
dc.relation.reference (參考文獻) 88.張逸民著(2002),企業經營策略,華泰文化事業公司zh_TW
dc.relation.reference (參考文獻) 89.杜塔,曼佐尼合著(2001),過程再造、組織改變與績效改進,北京中國人民大學出版社與麥革勞-希爾出版集團聯合發行zh_TW
dc.relation.reference (參考文獻) 90.「領導變革」(2000),哈佛商業評論,天下文化zh_TW
dc.relation.reference (參考文獻) 91.沃特曼原著(2004),IBM變革管理授權版,哈爾濱出版社, PP.87zh_TW
dc.relation.reference (參考文獻) 92.能力雜誌(2002),568期zh_TW
dc.relation.reference (參考文獻) 93.William F. Joyce 著(2001.2),高翠霜譯,大變革—全球一流企業如何重塑生產力,先覺出版社:臺北,PP.11zh_TW
dc.relation.reference (參考文獻) John P. Kotter 著(2002.9),邱如美譯,領導人的變革法則,天下文化, PP.5zh_TW