dc.contributor.advisor | 李易諭 | zh_TW |
dc.contributor.author (Authors) | 鄭少禎 | zh_TW |
dc.creator (作者) | 鄭少禎 | zh_TW |
dc.date (日期) | 2004 | en_US |
dc.date.accessioned | 18-Sep-2009 18:51:34 (UTC+8) | - |
dc.date.available | 18-Sep-2009 18:51:34 (UTC+8) | - |
dc.date.issued (上傳時間) | 18-Sep-2009 18:51:34 (UTC+8) | - |
dc.identifier (Other Identifiers) | G0091355062 | en_US |
dc.identifier.uri (URI) | https://nccur.lib.nccu.edu.tw/handle/140.119/36561 | - |
dc.description (描述) | 碩士 | zh_TW |
dc.description (描述) | 國立政治大學 | zh_TW |
dc.description (描述) | 企業管理研究所 | zh_TW |
dc.description (描述) | 91355062 | zh_TW |
dc.description (描述) | 93 | zh_TW |
dc.description.abstract (摘要) | 1980年代末期,美國摩托羅拉公司率先引進六標準差管理系統以改善其產品品質,使得成本大幅下降、獲利上升後,聯訊、德州儀器公司等公司也相繼在1990年代初期導入六標準差管理系統,也從中獲得了相當大的利益,而真正讓此一管理手法受到重視的則是於1995年時,奇異公司將六標準差全面性的導入奇異公司內部的所有流程中,總裁傑克•威爾許更視六標準差為奇異公司最重要的管理突破,也由於如此之重視,奇異公司所獲得的效益也最大,從此,六標準差管理手法盛名遠播,而從1999年起,國內廠商也陸續跟進採用六標準差管理系統。 由於六標準差管理系統擁有採取專案型式以改善流程的特性,本研究即針對此專案特性,配合過往學者所研究出之六標準差關鍵成功因素,發展出工作環境、專案領導人能力、團隊運作情形以及專案績效等四個構面,採用實證問卷調查方式,並利用線性結構關係模式(LISREL)來探討在六標準差架構下,四個構面之整合關聯性,所得到的結論如下:1.工作環境對專案領導人能力有顯著之正向關係。2.專案領導人能力對團隊運作有顯著之正向關係。3.工作環境對專案績效有顯著之正向關係。4.團隊運作對專案績效有顯著之正向關係。5.工作環境對團隊運作以及專案領導人能力對專案績效不具顯著之正向關係。 | zh_TW |
dc.description.tableofcontents | 第一章 緒論………………………………………………………………1 1.1 研究背景與動機………………………………………………….1 1.2 研究目的………………………………………………………….2 1.3 研究對象及範圍………………………………………………….3 1.4 研究流程………………………………………………………….3 1.5 論文架構………………………………………………………….5第二章 文獻探討………………………………………………………..8 2.1 六標準差管理系統……………………………………………….8 2.2 6σ關鍵成功因素……………………………………………....23 2.3 工作環境……………………………………………………....28 2.4 團隊運作……………………………………………………....33 2.5 專案領導人…………………………………………………....38 2.6 團隊效能與專案績效………………………………………....43第三章 研究方法……………………………………………………….48 3.1 研究架構與假設……………………………………………....48 3.2 研究變數的定義與衡量……………………………………....55 3.3 問卷設計與抽樣……………………………………………....57 3.4 資料分析方式………………………………………………....60第四章 研究分析與結果……………………………………………….67 4.1 樣本結構分析………………………………………………....67 4.2 敘述性統計資料分析………………………………………....69 4.3 信度與效度分析……………………………………………....72 4.4 相關分析……………………………………………………....75 4.5 LISREL模式分析-模式修正前………………………………….75 4.6 LISREL模式分析-模式修正後………………………………….83 4.7 整體模式路徑圖……………………………………………....88 4.8 研究假設與驗證結果………………………………………....89第五章 結論與建議…………………………………………………….91 5.1 研究結論……………………………………………………....91 5.2 研究貢獻……………………………………………………....94 5.3 研究限制……………………………………………………....94 5.4 未來研究建議………………………………………………....95參考文獻……………………………………………………………....97附錄…………………………………………………………………….106 | zh_TW |
dc.language.iso | en_US | - |
dc.source.uri (資料來源) | http://thesis.lib.nccu.edu.tw/record/#G0091355062 | en_US |
dc.subject (關鍵詞) | 六標準差 | zh_TW |
dc.subject (關鍵詞) | 工作環境 | zh_TW |
dc.subject (關鍵詞) | 專案領導人能力 | zh_TW |
dc.subject (關鍵詞) | 團隊運作 | zh_TW |
dc.subject (關鍵詞) | 專案績效 | zh_TW |
dc.subject (關鍵詞) | LISREL | en_US |
dc.title (題名) | 6σ管理系統中工作環境、專案領導人能力、團隊運作與專案績效影響之研究 | zh_TW |
dc.type (資料類型) | thesis | en |
dc.relation.reference (參考文獻) | (一)中文部份 | zh_TW |
dc.relation.reference (參考文獻) | 1.毛凱立,研發專案團隊管理:網絡、資源與績效,碩士論文,國立暨南國際大學國際企業學系,1993。 | zh_TW |
dc.relation.reference (參考文獻) | 2.王建忠,團隊領導與團隊效能:團隊內互動的中介效果,碩士論文,國立台灣大學心理學研究所,2001。 | zh_TW |
dc.relation.reference (參考文獻) | 3.世界經理文摘,Six Sigma提高競爭力的終極武器,EMBA世界經理文摘,179(7),2001,頁84-90。 | zh_TW |
dc.relation.reference (參考文獻) | 4.呂玉娟,金寶電子步履穩健行走於6σ之路,能力雜誌,2000年9月,頁31。 | zh_TW |
dc.relation.reference (參考文獻) | 5.李庭毓,在不同的專案特性下控制機制對專案績效之影響,碩士論文,靜宜大學企業管理研究所,2000。 | zh_TW |
dc.relation.reference (參考文獻) | 6.林懿宏,六個希格瑪在歐洲推行的成效,管理雜誌,326(8) ,2001,頁57-62。 | zh_TW |
dc.relation.reference (參考文獻) | 7.林建基,企業頂天立地的經營良方:六個希格瑪,管理雜誌,326(8),2001,頁73-75。 | zh_TW |
dc.relation.reference (參考文獻) | 8.林偉,二十一世紀之Business Management—六個標準差(Six Sigma, 6σ),品質月刊38卷3期,2002。 | zh_TW |
dc.relation.reference (參考文獻) | 9.周世靜,企業研究發展專案績效評估模式之研究,碩士論文,國立中山大學企業管理學系。1992。 | zh_TW |
dc.relation.reference (參考文獻) | 10.高志宏,管理行為與專案特徵對專案績效的權變影響研究,碩士論文,國立交通大學管理科學研究所。1993。 | zh_TW |
dc.relation.reference (參考文獻) | 11.陳恩航,影響專案計畫成效之關鍵因素研究,碩士論文,國立交通大學管理科學研究所,1993。 | zh_TW |
dc.relation.reference (參考文獻) | 12.郭澤原,科技研究發展專案績效評估作業之探討,碩士論文,國立交通大學管理科學研究所,1995。 | zh_TW |
dc.relation.reference (參考文獻) | 13.張耿通,全面品質管理與六倍標準差實施方案之比較分析,碩士論文,國立成功大學高階管理碩士在職專班,2003。 | zh_TW |
dc.relation.reference (參考文獻) | 14.張紹勳,研究方法,台中:滄海書局,2000。 | zh_TW |
dc.relation.reference (參考文獻) | 15.黃惠琪,我國企業推動6σ關鍵因素之實證研究,碩士論文,國立成功大學工業管理研究所,2003。 | zh_TW |
dc.relation.reference (參考文獻) | 16.黃敏萍,跨功能任務團隊之結構與效能─任務特性與社會系絡之影響,博士論文,國立台灣大學商學研究所,2000。 | zh_TW |
dc.relation.reference (參考文獻) | 17.曾慶毅,Six Sigma之實務應用方法研究-以飛機零組件維修為例,碩士論文,元智大學工業工程與管理研究所,2003。 | zh_TW |
dc.relation.reference (參考文獻) | 18.傅懷慧、郭倉義,創造企業對6 Sigma文化的需求,品質月刊38卷8期,2002。 | zh_TW |
dc.relation.reference (參考文獻) | 19.鄭榮郎、郭倉義,6σ整合經營策略模式架構初探,中華民國品質學會第三十七屆年會暨第七屆全國品質管理研討會論文集,2001,頁715-725。 | zh_TW |
dc.relation.reference (參考文獻) | 20.鄭榮郎、郭倉義,以6 Sigma建構企業競爭優勢之探討,品質月刊38卷3期,2002。 | zh_TW |
dc.relation.reference (參考文獻) | 21.鄭榮郎,6s系統整合經營策略模式之研究,博士論文,國立中山大學企業管理學系,2002。 | zh_TW |
dc.relation.reference (參考文獻) | 22.戴久永,六個希格瑪與D-M-A-I-C循環,管理雜誌,326(8) ,2001,頁69-71。 | zh_TW |
dc.relation.reference (參考文獻) | 23.羅玉惠,領導型態與情境因素對專案績效之影響,碩士論文,國立交通大學管理科學研究所,1996。 | zh_TW |
dc.relation.reference (參考文獻) | (二)英文部份 | zh_TW |
dc.relation.reference (參考文獻) | 1.Aaron J. Shenhar, Ofer Levy & Dov Dvir. “Mapping the dimensions of project success,” The Project management Institute. Vol. 28(2), 1997, pp.5-13. | zh_TW |
dc.relation.reference (參考文獻) | 2.American Standard Inc.. Six sigma training–Champion. 2001. | zh_TW |
dc.relation.reference (參考文獻) | 3.American Standard Inc.. Six sigma training–Green Belt. 2001. | zh_TW |
dc.relation.reference (參考文獻) | 4.Ancona, D. G., & D. F. Caldwell. “Bridging the boundary: External activity and performance in organizational teams,” Administrative Science Quarterly. Vol. 37, 1997, pp.634-995. | zh_TW |
dc.relation.reference (參考文獻) | 5.Anonymous. “12 critical success factors for Six Sigma effectiveness,” Measuring Business Excellence. Vol. 6(3), 2002, pp.68-70. | zh_TW |
dc.relation.reference (參考文獻) | 6.Antony, J. & R. Banuelas. “Key ingredients for the effective implementation of Six Sigma program,” Measuring Business Excellence. Vol. 6 (4), 2002, pp.20-27. | zh_TW |
dc.relation.reference (參考文獻) | 7.Avolio, B. J., & B. M. Bass. “Transformational leadership, charisma, and the beyond,” Emerging leadership vistas. MA: Lexington Books. 1988, pp.29-50. | zh_TW |
dc.relation.reference (參考文獻) | 8.Bagozzi, R. P. & Y. Yi. “On the evaluation of structural equation models,” Journal of the Academy of Marketing Science. Vol. 16(1), 1988, pp.74-94. | zh_TW |
dc.relation.reference (參考文獻) | 9.Barrick, M. R., G. L. Stewart, M. J. Neubert & M. K. Mount. “Relating member ability and personality to work-team processes and team effectiveness,” Journal of Applied Psychology. Vol. 83(3), 1998, pp.377-391. | zh_TW |
dc.relation.reference (參考文獻) | 10.Bass, B. M.. Leadership and performance beyond expectations. New York: Free Press. 1985. | zh_TW |
dc.relation.reference (參考文獻) | 11.Bass, B. M. & B. J. Avolio. Transformational leadership development: Manual for the multifactor leadership questionnaire. CA: Consulting Psychologists Press. 1990. | zh_TW |
dc.relation.reference (參考文獻) | 12.Beckhard, R.. "Optimizing team-building efforts," Journal of Contemporary Business. Vol. 1(3), 1972, pp.23-32. | zh_TW |
dc.relation.reference (參考文獻) | 13.Blakeslee, J. A.. “Achieving quantum leaps in quality and competitiveness: Implementing the Six Sigma solution in your company,” ASQ`s 53rd Annual Quality Congress Proceedings. 1999, pp.486-496. | zh_TW |
dc.relation.reference (參考文獻) | 14.Bonner, J. M., R. W. Ruekert & O. C. Walker. “Upper management control of new product development projects and project performance,” Journal of Product Innovation Management. Vol. 19, 2002, pp.233-245. | zh_TW |
dc.relation.reference (參考文獻) | 15.Burns, J. H.. Leadership. NY: Happer & Row. 1978. | zh_TW |
dc.relation.reference (參考文獻) | 16.Campion, M. A., G. J. Medsker & C. A. Higgs. “Relations between work group characteristics and effectiveness: Implications for designing effective work groups,” Personnel Psychology. Vol. 46, 1993, pp.823-850. | zh_TW |
dc.relation.reference (參考文獻) | 17.Chen, X. P., & J. L. Farh. “The effectiveness of transactional and transformational leader behaviors in Chinese organizations: Evidence from Taiwan,” Chicago: Paper presented at the annual meeting of the Academy of Management. 1999. | zh_TW |
dc.relation.reference (參考文獻) | 18.Cherry, J. & S. Seshadri. “Six Sigma: Using statistics to reduce process variability and costs in radiology,” Radiology Management. November/December, 2000, pp.42-45. | zh_TW |
dc.relation.reference (參考文獻) | 19.Clark, N.. Team building: A practical guide for trainers. NY: McGraw-Hill. 1994. | zh_TW |
dc.relation.reference (參考文獻) | 20.Cohen, S. G. & D. E. Bailey. “What makes teams work? Group effectiveness research from the shop floor to the executive suite,” Journal of Management. Vol. 23, 1997, pp.239-290. | zh_TW |
dc.relation.reference (參考文獻) | 21.Cohen, S. G. & G. E. Ledford. “The effectiveness of self-managing teams: A quasi-experiment,” Human Relations. Vol. 47, 1994, pp.13-43. | zh_TW |
dc.relation.reference (參考文獻) | 22.Cooper, R. G.. Product leadership: Creating and launching superior new products. NY: Perseus Publishing. 1998. | zh_TW |
dc.relation.reference (參考文獻) | 23.Cooper, R. G.. Winning at New Products, 3rd ed.. NY: Perseus Publishing. 2001. | zh_TW |
dc.relation.reference (參考文獻) | 24.Coronado, R. B. and F. Antony. “Critical success factors for the successful implementation of six sigma project in organizations,” The TQM Magazine. Vol. 14 (2), 2002, pp.92-99. | zh_TW |
dc.relation.reference (參考文獻) | 25.Costley, D. L., C. S. Melgoza & R. Todd. Human Relations in Organization, 5th ed.. NY: West Publishing Company. 1993. | zh_TW |
dc.relation.reference (參考文獻) | 26.Denison, D. R., S. L. Hart & J. A. Kahn. “From chimneys to cross-functional teams: Developing and validating a diagnostic model,” Academy of Management Journal. Vol. 39(4), 1996, pp.1005-1023. | zh_TW |
dc.relation.reference (參考文獻) | 27.Early, P. C. & E. Mosakowski. “Creating hybrid team cultures: An empirical test of transnational team functioning,” Academy of Management Journal. Vol. 43(1), 2000, pp.26-49. | zh_TW |
dc.relation.reference (參考文獻) | 28.Fornell, C. & D. Larcker. “Evaluating structural equation models with unobservable variables and measurement error,” Journal of Marketing Research. Vol. 18(1), 1981, pp.39-50. | zh_TW |
dc.relation.reference (參考文獻) | 29.General Electrics. GEAE six sigma training–Green Belt. 2001. | zh_TW |
dc.relation.reference (參考文獻) | 30.Gladstein, D. L.. “Groups in context: A model of task group effectiveness,” Administrative Science Quarterly. Vol. 29, 1984, pp.499-517. | zh_TW |
dc.relation.reference (參考文獻) | 31.Griffin, A.. “PDMA research on new product development practices: Updating trends and benchmarking best practices,” Journal of Product Innovation Management. Vol. 14, 1997, pp.429-458. | zh_TW |
dc.relation.reference (參考文獻) | 32.Hackman, J. R.. The design of work team. NJ: Prentice-Hall. 1987, pp.315-342. | zh_TW |
dc.relation.reference (參考文獻) | 33.Hackman, J. R.. Groups that work. SF: Jossey-Bass. 1990. | zh_TW |
dc.relation.reference (參考文獻) | 34.Hahn, G. J., W. J. Hill, R. W. Horel & S. A. Zinkgraf. “The impact of Six Sigma improvement-A glimpse into the future of statistics,” The American Statistician. Vol. 53 (3), 1999, pp.208-215. | zh_TW |
dc.relation.reference (參考文獻) | 35.Hoerl, R. W.. “Six sigma and the future of quality profession,” Quality Progress. Vol. 31(6), 1998, pp.35-42. | zh_TW |
dc.relation.reference (參考文獻) | 36.International Organization for Standardization. ISO 8402. Quality Management and Quality Assurance. Geneva: ISO Press. 1994. | zh_TW |
dc.relation.reference (參考文獻) | 37.Jehn, K. A., & P. P. Shah. “Interpersonal relationships and task performance: An examination of meddiating processes in friendship and acquaintance groups,” Journal of Personality and Social Psychology. Vol. 72(4), 1997, pp.775-790. | zh_TW |
dc.relation.reference (參考文獻) | 38.Jessup, H. R.. “New roles in team leadership,” Training and Development Journal. Vol. 44, 1990, pp.79-83. | zh_TW |
dc.relation.reference (參考文獻) | 39.Jöreskog K. G. & D. Sörbom. LISREL 7: A guide to the program and application. Chicago: SPSS Inc.. 1988. | zh_TW |
dc.relation.reference (參考文獻) | 40.Kahai, S. S., J. J. Sosik & B. J. Avolio. “Effects of leadership style and problem structure o n work group process and outcomes in an electronic meeting system environment,” Personnel Psychology. Vol. 50, 1997, pp.121-146. | zh_TW |
dc.relation.reference (參考文獻) | 41.Katzenbach, J. R. & D. K. Smith. The Wisdom of teams. Boston: Harvard Business School Press. 1993. | zh_TW |
dc.relation.reference (參考文獻) | 42.Keller R. T.. “Technology-information and the locus of influence in the R&D matrix,” Academy of Management Journal. Vol. 28(1), 1994, pp.167-179. | zh_TW |
dc.relation.reference (參考文獻) | 43.Kuczmarski, T. D.. Innovation: Leadership strategies for the competitive edge. NTC Publishing Group. 1996. | zh_TW |
dc.relation.reference (參考文獻) | 44.Lawler, E. E., S. A. Mohrman & G. E. Ledford Jr.. Creating high performance organizations: Practices and results of employee involvement and total quality management in Fortune 1000 companies. SF: Jossey-Bass. 1995. | zh_TW |
dc.relation.reference (參考文獻) | 45.LePine, J. A., M. A. Hanson, W. C. Borman & S. J. Motowidlo. “Contextual performance and teamwork: Implications for staffing,” Research in Personnel and Human Resources Management. Vol. 19, 2000, pp.53-90. | zh_TW |
dc.relation.reference (參考文獻) | 46.Maslow, A.. Motivation and personality. NY: Harper & Row. 1954. | zh_TW |
dc.relation.reference (參考文獻) | 47.Mohrman, S. A., S. G. Cohen & A. M. Mohrman Jr.. Designing team-based organizations: New forms for knowledge work. SF: Jossey-Bass. 1995. | zh_TW |
dc.relation.reference (參考文獻) | 48.Naumann, E.. “Customer centered six sigma,” ASQ`s 54th Annual Quarterly Congress Proceedings. 2000, pp.631-640. | zh_TW |
dc.relation.reference (參考文獻) | 49.Palser, L.. “Service quality six sigma case studies,” ASQ`s 54th Annual Quality Congress Proceedings. 2000, pp.225-231. | zh_TW |
dc.relation.reference (參考文獻) | 50.Pande, P. S. & P. Connolly. “Turning quality into a management system”, ASQ`s 54th Annual Quality Congress Proceedings. 2000, pp.161-167. | zh_TW |
dc.relation.reference (參考文獻) | 51.Pande, P. S. , R. P. Neuman & R. R. Cavanagh. The Six Sigma Way. NY: McGraw-Hill. 2000. | zh_TW |
dc.relation.reference (參考文獻) | 52.Parker, G. M.. Team players and teamwork: The new competitive business strategy. SF: Jossey-Bass. 1990. | zh_TW |
dc.relation.reference (參考文獻) | 53.Pfeffer, J.. “Producing sustainable competitive advantage through the effective management of people,” Academy of Management Executive. Vol. 9(1), 1995, pp.55-72. | zh_TW |
dc.relation.reference (參考文獻) | 54.Pinto, J. K. & J. E. Prescott. “Planning and tactical factors in the project implementation process,” Journal of Management Studies. Vol. 27(3), 1990, pp.305-327. | zh_TW |
dc.relation.reference (參考文獻) | 55.Pinto J. K., D. P. Slevin. “Project success: Definition and measurement techniques,” Project Management Journal. Vol. 19(1), 1988, pp.67-72. | zh_TW |
dc.relation.reference (參考文獻) | 56.Podsakoff, P. M., S. B. MacKenzie, R. H. Moorman & R. Fetter. “Transformational leader behaviors, and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors,” Leadership Quarterly. Vol. 1(2), 1990, pp.107-142. | zh_TW |
dc.relation.reference (參考文獻) | 57.Posey, P. & J. Klein. Revitalizing manufacturing: Text and cases. Irwin: Homewood. 1990. | zh_TW |
dc.relation.reference (參考文獻) | 58.Quick, T. L.. Successful team building. NY: American Management Association. 1992. | zh_TW |
dc.relation.reference (參考文獻) | 59.Robert, H. P.. "Team building," Academy of Management Journal. 1985, pp.26-28. | zh_TW |
dc.relation.reference (參考文獻) | 60.Salas, E., D. Rozell, B. Mullen & J. E. Driskell. "The effect of team building on performance: An integration," Small Group Research. Vol. 30, 1999, pp.309-329. | zh_TW |
dc.relation.reference (參考文獻) | 61.Schminke, M. & D. Wells. “Group process and performance and their effects on individuals’ ethical frameworks,” Journal of Business Ethics. Vol. 18, 1999, pp.367-381. | zh_TW |
dc.relation.reference (參考文獻) | 62.Sethi, R. & C. Y. Nicholson. “Structural and contextual correlates of charged behavior in product development teams,” Journal of Product Innovation Management. Vol. 18, 2001, pp.154-168. | zh_TW |
dc.relation.reference (參考文獻) | 63.Shaw, J. B. & P. E. Barrett. “The effects of diversity on small work group processes and performance,” Human Relations. Vol. 51(10), 1998, pp.1307-1325. | zh_TW |
dc.relation.reference (參考文獻) | 64.Shonk, J. H.. Working in teams: A practical manual for improving work groups. NY: Amacom. 1982. | zh_TW |
dc.relation.reference (參考文獻) | 65.Song, X. M., W. Montoya & J. B. Schmidt. “Antecedents and consequences of cross-functional cooperation: A comparison of R&D, manufacturing, and marketing perspectives,” Journal of Production Innovation Management. Vol.14, 1997, pp.35-47. | zh_TW |
dc.relation.reference (參考文獻) | 66.Sosik, J. J., B. J. Avolio & S. S. Kahai. “Effects of leadership style and anonymity on group potency and effectiveness in a group decision support system environment,” Journal of Applied Psychology. Vol. 82(1), 1997, pp.89-103. | zh_TW |
dc.relation.reference (參考文獻) | 67.Stewart, G. L. & M. R. Barrick. “Team structure and performance: Assessing the mediating role of intra-team process and the moderating role of task type,” Academy of Management Journal. Vol. 43(2), 2000, pp.135-148. | zh_TW |
dc.relation.reference (參考文獻) | 68.Stewart, G. L., C. C. Manz & H. P. Sims Jr.. Team work and group dynamics. NY: Wiley. 1999. | zh_TW |
dc.relation.reference (參考文獻) | 69.Thomas, J. B. & P. D. M. Kenneth. “Diagnosing whether an organization is truly ready to empower work teams: A case study,” Human Resource Planning. Vol. 19, 1996, pp.38-47. | zh_TW |
dc.relation.reference (參考文獻) | 70.Tjosvold, D.. “Cooperative and competitive dynamics within and between organizational units,” Human Relations. Vol. 41(6), 1988a, pp.425-436. | zh_TW |
dc.relation.reference (參考文獻) | 71.Tjosvold, D.. “Cooperative and competitive interdependence: Collaboration between departments to service customers,” Group and Organization Studies. Vol. 13(3), 1988b, pp.274-289. | zh_TW |
dc.relation.reference (參考文獻) | 72.Watson, W. E., K. Kumar & L. K. Michaelsen. “Cultural diversity’s impact on interaction process performance: Comparing homogeneous and diverse task groups,” Academy of Management Journal. Vol. 36(3), 1993, pp.590-602. | zh_TW |
dc.relation.reference (參考文獻) | 73.Wellins, R. S., W. C. Byham & G. R. Dixon. Inside teams: How 20 world-class organizational are winning through teamwork. SF: Jossey-Bass. 1994. | zh_TW |
dc.relation.reference (參考文獻) | 74.Zirger, B. J. & M. A. Maidique. “A model of new product development: An empirical test”, Management Science. Vol. 36(7), 1990, pp.867-883. | zh_TW |