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題名 應徵者自我監控特質與國籍對應徵者防禦型印象管理戰術之影響
The effects of self-monitoring and nationality differences of applicants on choosing defensive impression management tactics
作者 鄭嘉瑩
Cheng, Chia Ying
貢獻者 蔡維奇<br>吳祉芸
鄭嘉瑩
Cheng, Chia Ying
關鍵詞 防禦型印象管理
自我監控
國籍
Defensive impression management
self-monitoring
nationality
日期 2011
上傳時間 30-Oct-2012 11:18:30 (UTC+8)
摘要 過去在防禦型印象管理策略前因的探討相當缺乏，應徵者端的前因文獻存在缺口，故本研究欲探討防禦型印象管理的三種策略：「道歉」、「開脫」與「合理化」策略的選擇因素包含應徵者的自我監控特質與國籍差異，並將五大人格特質納為本研究的控制變項。本研究採問卷法，透過紙本與網路兩種收集管道，總共收集了台灣與非台灣(歐洲)兩地共171份有效樣本，其中台灣為102份，非台灣(歐洲)則為69份。
本研究結果指出，應徵者在進行防禦型印象管理戰術選擇時會因國籍的不同而有差異，特別是對於「道歉」與「開脫」策略的影響，台灣樣本傾向使用前者，而歐洲樣本則傾向使用後者，然而「合理化」策略並未有差異；至於自我監控特質則僅影響「合理化」策略的使用，對「道歉」與「開脫」策略的使用並無影響。本研究結果同時提供面試官與應徵者如何解讀防禦型印象管理戰術；對企業而言，面試官並無法完全藉由應徵者使用的防禦型印象管理戰術推測其自我監控特質；對應徵者而言，合理化策略在研究結果中為一保守且安全的策略使用。
In the past, there are lacks of researches studied about the antecedent of defensive impression management tactics. Especially the antecedents of applicants’ side are still unknown, and that is the purpose of this research. This research plans to explore the effects of applicants’ self-monitoring and nationality differences on the choices of applicants’ defensive impression management tactic.
Paper and online questionnaire methods were conducted. 171 samples were been collected which were from Taiwan and non-Taiwan (Europe). There were 102 samples from Taiwan area and 69 samples were from non-Taiwan area which is Europe area.
The results show that the nationality differences affect applicants’ choices of defensive management tactics, especially apology and excuse tactics. Samples from Taiwan area tend to choose apology tactic. However, samples from non-Taiwan (Europe) area prefer to choose excuse tactic in the same situation. And self-monitoring only affects justification tactic. These results can provide the guidance for both interviewers and applicants. For interviewers, it’s not suitable to infer applicant’s self-monitoring by the tactic he/she chose. And for applicants, justification tactic could be a safe option in such situation.
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描述 碩士
國立政治大學
企業管理研究所
99355048
100
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099355048
資料類型 thesis
dc.contributor.advisor 蔡維奇<br>吳祉芸zh_TW
dc.contributor.author (Authors) 鄭嘉瑩zh_TW
dc.contributor.author (Authors) Cheng, Chia Yingen_US
dc.creator (作者) 鄭嘉瑩zh_TW
dc.creator (作者) Cheng, Chia Yingen_US
dc.date (日期) 2011en_US
dc.date.accessioned 30-Oct-2012 11:18:30 (UTC+8)-
dc.date.available 30-Oct-2012 11:18:30 (UTC+8)-
dc.date.issued (上傳時間) 30-Oct-2012 11:18:30 (UTC+8)-
dc.identifier (Other Identifiers) G0099355048en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/54528-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 99355048zh_TW
dc.description (描述) 100zh_TW
dc.description.abstract (摘要) 過去在防禦型印象管理策略前因的探討相當缺乏，應徵者端的前因文獻存在缺口，故本研究欲探討防禦型印象管理的三種策略：「道歉」、「開脫」與「合理化」策略的選擇因素包含應徵者的自我監控特質與國籍差異，並將五大人格特質納為本研究的控制變項。本研究採問卷法，透過紙本與網路兩種收集管道，總共收集了台灣與非台灣(歐洲)兩地共171份有效樣本，其中台灣為102份，非台灣(歐洲)則為69份。
本研究結果指出，應徵者在進行防禦型印象管理戰術選擇時會因國籍的不同而有差異，特別是對於「道歉」與「開脫」策略的影響，台灣樣本傾向使用前者，而歐洲樣本則傾向使用後者，然而「合理化」策略並未有差異；至於自我監控特質則僅影響「合理化」策略的使用，對「道歉」與「開脫」策略的使用並無影響。本研究結果同時提供面試官與應徵者如何解讀防禦型印象管理戰術；對企業而言，面試官並無法完全藉由應徵者使用的防禦型印象管理戰術推測其自我監控特質；對應徵者而言，合理化策略在研究結果中為一保守且安全的策略使用。		zh_TW
dc.description.abstract (摘要) In the past, there are lacks of researches studied about the antecedent of defensive impression management tactics. Especially the antecedents of applicants’ side are still unknown, and that is the purpose of this research. This research plans to explore the effects of applicants’ self-monitoring and nationality differences on the choices of applicants’ defensive impression management tactic.
Paper and online questionnaire methods were conducted. 171 samples were been collected which were from Taiwan and non-Taiwan (Europe). There were 102 samples from Taiwan area and 69 samples were from non-Taiwan area which is Europe area.
The results show that the nationality differences affect applicants’ choices of defensive management tactics, especially apology and excuse tactics. Samples from Taiwan area tend to choose apology tactic. However, samples from non-Taiwan (Europe) area prefer to choose excuse tactic in the same situation. And self-monitoring only affects justification tactic. These results can provide the guidance for both interviewers and applicants. For interviewers, it’s not suitable to infer applicant’s self-monitoring by the tactic he/she chose. And for applicants, justification tactic could be a safe option in such situation.		en_US
dc.description.tableofcontents 謝誌 I
中文摘要 II
英文摘要 III
【章節目錄】 IV
【圖目錄】 V
【表目錄】 V
第一章 研究動機與目的 1
第二章 文獻探討 4
第一節印象管理戰術 3
一、印象管理戰術的定義與分類 3
二、防禦型印象管理戰術的分類 7
第二節自我監控 11
一、自我監控的定義 11
二、自我監控與印象管理戰術的關係 13
第三節自我監控對防禦型印象管理戰術之影響 15
第四節國籍 16
第三章 研究方法 19
第一節 研究架構 19
第二節 研究對象與流程 20
第三節 研究假設 25
第四節 研究變項與衡量工具 26
一、自變項─自我監控特質 26
二、自變項─國籍 28
三、依變項─防禦型印象管理戰術 28
四、控制變項─五大人格特質 31
五、控制變項─人口統計變項 34
第五節 統計方法分析 35
第四章 研究結果與分析 36
第一節 敘述統計 36
第二節 相關係數分析 37
第三節 階層迴歸分析 39
第四節 補充分析 44
第五節 假說檢定與驗證總表 45
第五章 結論與建議 47
第一節 研究結論 47
第二節 理論與管理意涵 49
第三節 研究限制與未來研究建議 52
【參考文獻】 53
【附錄一】問卷英文版 62
【附錄二】問卷中文版 65

【圖目錄】
圖3-1-1研究架構 19
【表目錄】
表 3-2-1 性別分析 21
表 3-2-2 年齡分析 21
表 3-2-3 學歷背景分析 22
表 3-2-4 面談活動之相關訓練分析 22
表 3-2-5 未來一年工作動態分析 23
表 3-2-6 歐洲樣本中的國家分布比例與個人主義之分數 23
表 3-2-7 整體樣本之防禦型印象管理策略之使用比例 24
表 3-2-8 五大人格特質之平均數與標準差 24
表 3-4-1 前測使用之自我監控特質量表 27
表 3-4-2 前測後修改之自我監控特質量表 27
表 3-4-2 前測後修改之自我監控特質量表(續) 28
表 3-4-3 防禦型印象管理戰術選擇之情境題 29
表 3-4-4 情境題之雙向對譯內容 29
表 3-4-5 防禦型印象管理戰術使用之範例 30
表 3-4-6 編碼者信度計算公式 31
表 3-4-7 Saucier’s Mini-Maker 32
表 3-4-7 Saucier’s Mini-Maker(續) 33
表 3-4-8 五大人格特質量表之信度 34
表 4-1-1 不同國籍樣本的防禦型印象管理戰術使用情況 36
表 4-2-1 相關係數分析 38
表 4-3-1 道歉策略之階層迴歸分析 40
表 4-3-2 道歉策略與國籍之交叉列聯表 40
表 4-3-3 開脫策略之階層迴歸分析 41
表 4-3-4 開脫策略與國籍之交叉列聯表 42
表 4-3-5 合理化策略之階層迴歸分析 43
表 4-3-6 合理化策略與自我監控特質之交叉列聯表 43
表 4-4-1 合理化策略與性別之交叉列聯表 44
表 4-5-1 本研究假設與實證結果 46		zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099355048en_US
dc.subject (關鍵詞) 防禦型印象管理zh_TW
dc.subject (關鍵詞) 自我監控zh_TW
dc.subject (關鍵詞) 國籍zh_TW
dc.subject (關鍵詞) Defensive impression managementen_US
dc.subject (關鍵詞) self-monitoringen_US
dc.subject (關鍵詞) nationalityen_US
dc.title (題名) 應徵者自我監控特質與國籍對應徵者防禦型印象管理戰術之影響zh_TW
dc.title (題名) The effects of self-monitoring and nationality differences of applicants on choosing defensive impression management tacticsen_US
dc.type (資料類型) thesisen
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