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題名 協同開發在新產品商業化過程中之影響-以美商3M消費性醫療保健產品為例
The influence of collaborative product development in new product commercialization process: a case study of 3M
作者 李建璁
Lee, Jian Cong
貢獻者 張逸民
Chang, Yi Ming
李建璁
Lee, Jian Cong
關鍵詞 協同開發
產品設計
Collaborative Development
Product Design
日期 2012
上傳時間 2-Jan-2013 13:20:54 (UTC+8)
摘要 新產品開發向來是企業維持成長之重要條件,特別在現今全球化及網際網路快速發展衝擊下,即使是跨國企業也難以個別力量即時、快速回應瞬息萬變的顧客需求、市場結構及技術競爭等挑戰;近年來企業紛紛透過協同開發模式,將部分、甚至全部的設計、研發、製造、運籌等功能委外,以求縮短開發時間、降低成本、甚至提高品質、提升競爭力,使企業得以不斷多樣化且快速在市場上推出新商品、新服務行銷全球;因此,協同開發已成為現今企業經營發展之重要議題,唯有透過即時、有效的協同運作,企業才能快速整合產品生命週期各階段的資源分配、組織變動及資訊溝通等作業,以創造協作網絡成員間最大利益。
New Product Development has always been critical for company growth, facing the impact of mega speed from globalization and technology, even multinational enterprises could hardly respond to the intimidating challenge of various customer needs, market change and new technology competition individually. For the past decades, enterprises have been pushing forward outsourcing either partially or completely their design, R&D , logistics and many else to shorten lead time, to even make out better cost down and quality assurance that leads to stronger competitiveness in a way that the enterprises would be able to accelerate various new product launch and also fulfill the needs of global customer service.
Collaborative product development is the key to activate all this and has been an important issue in modern business management. Through only instantly, effectively collaborative cooperation could enable enterprises to generate the maximum benefits via fast integration of resources allocation, organization transformation and information exchange from each stage of product life cycle.
The existing research references referring to collaborative development are mostly generic evaluation, specific industry or detail case studies are rarely presented, especially the consumer health care industry that has been fast growing through recent years. This research reviews the new product development and commercialization process of 3M Consumer Health Care products in 2008. Through reference researches, stack holder interviewing and detailed information analysis, it points out key success factors of this collaborative development from the case study, and also uses it to review and discuss how it would affect in each stage of the new product commercialization with perspectives from both internal and external angles, and mostly to bring out the advice of new product collaborative development for consumer health care with best optimization of better effectiveness, quick-respond vendor collaboration and shorten lead time as a reference for industry.
Keywords: Consumer Health care, Collaborative development, New Product commercialization.
參考文獻 一、中文資料
1. 王俊仁 (1993)。新產品發展過程中應用同步工程與循序工程之比較。國
立中興大學企業管理研究所碩士論文。
2 王偉宇 (2002)。協同設計與工作流程之探討。國立台灣大學機械工程研
究所碩士論文。
3. 白光華(2003)。創新協同產品研發-PDM 應用實務。台北市:中國生產力中心。
4. 尚榮安譯(2001)。Robert K. Yin著。個案研究。台北市:弘智文化事業有限公司。
5. 林志銘 (2002)。協同產品商務系統導入之研究。國立中山大學資訊管理
研究所碩士論文。
6. 林暐欝 (2008)。企業創新專案團隊之關鍵成功因素研究。天主教輔仁大
學碩士論文。
7. 陳俊伊 (1992)。同步工程應用於新產品開發專案工作協調之研究。國立
台北科技大學生產系統工程與管理研究所碩士論文。
8. 黃致理 (2000)。產品知識管理系統之建構-以組裝性製造業為例。東海
大學碩士論文。
9. 黃崇洋(1999) 。產品開發模式之建立與分析。國立中山大學機械研究所
碩士論文。
10.邱滄敏(2004) 。新產品協同開發架構之研究-以台灣鋼鐵工業合作經驗
為例。國立中山大學企業管理研究所碩士論文。
11.劉佩芳(2005)。協同設計之驅動因素及對新產品開發績效之研究。亞洲
大學經營管理學系碩士班。

二、英文部分
1. Aaker& David, A.,(1984), Strategic Market Management, Berkeley
University of California.
2. Barczak, G. (1995). New Product Strategy, Structure, Process, and
Performance in the Telecommunications Industry. Journal of Product
Innovation Management, 12, pp.224-234.
3. Bruce, M., Leverick, F., and Littler, D. (1995). Complexities of
Collaborative Product Development. Technovation, Vol. 15, No. 9,
pp. 535–552.
4. Cooper, R. G. Perspective: Third-Generation New Product Processes.
Journal of Product Innovation Management. Vol. 11, 1994, pp.3-14.
5. Cooper, R. (1990). Stage Gate Systems: A New Tool for Managing New
Products. Business Horizons 33.
6. Clark, K. B. & Wheelwright S. C.(1993). Managing New Product and
Process Development. New York : Free Press. pp.457-480.
7. Calantone, R. and Benedetto, C.A. (1998). An Integrative Model
of the New Product Development Process: an Empirical Validation.
Journal of Product Innovation Management. Vol.5, NO.1, pp.201-215,
8. IBM. (2006). Using collaboration to enable the innovators in your
organization. U.S.A.: IBM Corporation.
9. Joshi Mandar Shridhar and Shilendra Ravi (2002). Virtual
Manufacturing : An Important Aspect Of Collaborative Product
Commerce. Journal of Advanced Manufacturing System. Vol. 1, No.
1, pp. 113-119.

10. Karagozoglu, Necmi and Brown, W.B (1993). Time-based management
of the New product Development Process. Journal of Product
Process, Journal of Product Innovation Management. Vol.10,
pp.204-215.
11. Larson E.W., and Gobeli D. H.(1989). Significance of Project
Management Structure on Development Success. IEEE Transactions
on Engineering Management. 36(2): pp.119-125.
12. John Wiley & Sons. Project Management Institute (2000, 2004).
A Guide to the Project Management Body of Knowledge.

13. Sieli, E. (1991). Managing a Project as a Process. AT&T Technical
Journal. 5, pp.33-39.
14. Souder, W. E. (1988). Managing Relations between R&D and Marking
in New Product Development Projects. Journal of Product
Innovation management. 5(1), pp. 6-19.
15. Souder and Song, Analyses of U.S. and Japanese Management
Processes Associated with New Product Success and Failure in High
and Low Familiarity Markets. Journal of Product Innovation
Management. Vol. 15, 1998,pp.208-223.
描述 碩士
國立政治大學
企業管理研究所
99355053
101
資料來源 http://thesis.lib.nccu.edu.tw/record/#G0099355053
資料類型 thesis
dc.contributor.advisor 張逸民zh_TW
dc.contributor.advisor Chang, Yi Mingen_US
dc.contributor.author (Authors) 李建璁zh_TW
dc.contributor.author (Authors) Lee, Jian Congen_US
dc.creator (作者) 李建璁zh_TW
dc.creator (作者) Lee, Jian Congen_US
dc.date (日期) 2012en_US
dc.date.accessioned 2-Jan-2013 13:20:54 (UTC+8)-
dc.date.available 2-Jan-2013 13:20:54 (UTC+8)-
dc.date.issued (上傳時間) 2-Jan-2013 13:20:54 (UTC+8)-
dc.identifier (Other Identifiers) G0099355053en_US
dc.identifier.uri (URI) http://nccur.lib.nccu.edu.tw/handle/140.119/56497-
dc.description (描述) 碩士zh_TW
dc.description (描述) 國立政治大學zh_TW
dc.description (描述) 企業管理研究所zh_TW
dc.description (描述) 99355053zh_TW
dc.description (描述) 101zh_TW
dc.description.abstract (摘要) 新產品開發向來是企業維持成長之重要條件,特別在現今全球化及網際網路快速發展衝擊下,即使是跨國企業也難以個別力量即時、快速回應瞬息萬變的顧客需求、市場結構及技術競爭等挑戰;近年來企業紛紛透過協同開發模式,將部分、甚至全部的設計、研發、製造、運籌等功能委外,以求縮短開發時間、降低成本、甚至提高品質、提升競爭力,使企業得以不斷多樣化且快速在市場上推出新商品、新服務行銷全球;因此,協同開發已成為現今企業經營發展之重要議題,唯有透過即時、有效的協同運作,企業才能快速整合產品生命週期各階段的資源分配、組織變動及資訊溝通等作業,以創造協作網絡成員間最大利益。zh_TW
dc.description.abstract (摘要) New Product Development has always been critical for company growth, facing the impact of mega speed from globalization and technology, even multinational enterprises could hardly respond to the intimidating challenge of various customer needs, market change and new technology competition individually. For the past decades, enterprises have been pushing forward outsourcing either partially or completely their design, R&D , logistics and many else to shorten lead time, to even make out better cost down and quality assurance that leads to stronger competitiveness in a way that the enterprises would be able to accelerate various new product launch and also fulfill the needs of global customer service.
Collaborative product development is the key to activate all this and has been an important issue in modern business management. Through only instantly, effectively collaborative cooperation could enable enterprises to generate the maximum benefits via fast integration of resources allocation, organization transformation and information exchange from each stage of product life cycle.
The existing research references referring to collaborative development are mostly generic evaluation, specific industry or detail case studies are rarely presented, especially the consumer health care industry that has been fast growing through recent years. This research reviews the new product development and commercialization process of 3M Consumer Health Care products in 2008. Through reference researches, stack holder interviewing and detailed information analysis, it points out key success factors of this collaborative development from the case study, and also uses it to review and discuss how it would affect in each stage of the new product commercialization with perspectives from both internal and external angles, and mostly to bring out the advice of new product collaborative development for consumer health care with best optimization of better effectiveness, quick-respond vendor collaboration and shorten lead time as a reference for industry.
Keywords: Consumer Health care, Collaborative development, New Product commercialization.
en_US
dc.description.tableofcontents 摘 要…………………………………………………………………………I
目 錄…………………………………………………………………………Ⅲ
圖目錄…………………………………………………………………………Ⅴ
表目錄…………………………………………………………………………Ⅵ
第壹章 緒論 ……………………………………………………………………1
第一節 研究背景與動機…………………………………………………1
第二節 研究問題…………………………………………………………4
第三節 研究目的…………………………………………………………5
第四節 章節架構…………………………………………………………6

第貳章 文獻探討 …………………………………………………………… 8
第一節 新產品開發概念生成 …………………………………………8
第二節 新產品開發形式 ………………………………………………12
第三節 協同開發……………………………………………………15
第四節 協同開發關鍵成功要素………………………………………21
第五節 協同開發效益…………………………………………………26

第参章 研究方法………………………………………………………………30
第一節 研究方法與限制………………………………………………31
第二節 資料蒐集方法…………………………………………………32
第三節 個案說明………………………………………………………32
第四節 研究步驟與方向………………………………………………35


第肆章 個案……………………………………………………………………36
第一節 個案公司介紹…………………………………………………36
第二節 個案產品開發模式……………………………………………42
第三節 個案協同開發作業情境………………………………………43
第四節 個案新產品商業化流程………………………………………68
第伍章 個案協同開發相關商業化流程關鍵要素探討………………………74
第一節 協同產品規格制定……………………………………………75
第二節 協同包材規格制定……………………………………………82
第三節 協同包裝標準制定……………………………………………89

第陸章 結論與建議……………………………………………………………95
第一節 研究發現與結論………………………………………………95
第二節 未來研究建議…………………………………………………99

參考文獻 ……………………………………………………………………100
zh_TW
dc.language.iso en_US-
dc.source.uri (資料來源) http://thesis.lib.nccu.edu.tw/record/#G0099355053en_US
dc.subject (關鍵詞) 協同開發zh_TW
dc.subject (關鍵詞) 產品設計zh_TW
dc.subject (關鍵詞) Collaborative Developmenten_US
dc.subject (關鍵詞) Product Designen_US
dc.title (題名) 協同開發在新產品商業化過程中之影響-以美商3M消費性醫療保健產品為例zh_TW
dc.title (題名) The influence of collaborative product development in new product commercialization process: a case study of 3Men_US
dc.type (資料類型) thesisen
dc.relation.reference (參考文獻) 一、中文資料
1. 王俊仁 (1993)。新產品發展過程中應用同步工程與循序工程之比較。國
立中興大學企業管理研究所碩士論文。
2 王偉宇 (2002)。協同設計與工作流程之探討。國立台灣大學機械工程研
究所碩士論文。
3. 白光華(2003)。創新協同產品研發-PDM 應用實務。台北市:中國生產力中心。
4. 尚榮安譯(2001)。Robert K. Yin著。個案研究。台北市:弘智文化事業有限公司。
5. 林志銘 (2002)。協同產品商務系統導入之研究。國立中山大學資訊管理
研究所碩士論文。
6. 林暐欝 (2008)。企業創新專案團隊之關鍵成功因素研究。天主教輔仁大
學碩士論文。
7. 陳俊伊 (1992)。同步工程應用於新產品開發專案工作協調之研究。國立
台北科技大學生產系統工程與管理研究所碩士論文。
8. 黃致理 (2000)。產品知識管理系統之建構-以組裝性製造業為例。東海
大學碩士論文。
9. 黃崇洋(1999) 。產品開發模式之建立與分析。國立中山大學機械研究所
碩士論文。
10.邱滄敏(2004) 。新產品協同開發架構之研究-以台灣鋼鐵工業合作經驗
為例。國立中山大學企業管理研究所碩士論文。
11.劉佩芳(2005)。協同設計之驅動因素及對新產品開發績效之研究。亞洲
大學經營管理學系碩士班。

二、英文部分
1. Aaker& David, A.,(1984), Strategic Market Management, Berkeley
University of California.
2. Barczak, G. (1995). New Product Strategy, Structure, Process, and
Performance in the Telecommunications Industry. Journal of Product
Innovation Management, 12, pp.224-234.
3. Bruce, M., Leverick, F., and Littler, D. (1995). Complexities of
Collaborative Product Development. Technovation, Vol. 15, No. 9,
pp. 535–552.
4. Cooper, R. G. Perspective: Third-Generation New Product Processes.
Journal of Product Innovation Management. Vol. 11, 1994, pp.3-14.
5. Cooper, R. (1990). Stage Gate Systems: A New Tool for Managing New
Products. Business Horizons 33.
6. Clark, K. B. & Wheelwright S. C.(1993). Managing New Product and
Process Development. New York : Free Press. pp.457-480.
7. Calantone, R. and Benedetto, C.A. (1998). An Integrative Model
of the New Product Development Process: an Empirical Validation.
Journal of Product Innovation Management. Vol.5, NO.1, pp.201-215,
8. IBM. (2006). Using collaboration to enable the innovators in your
organization. U.S.A.: IBM Corporation.
9. Joshi Mandar Shridhar and Shilendra Ravi (2002). Virtual
Manufacturing : An Important Aspect Of Collaborative Product
Commerce. Journal of Advanced Manufacturing System. Vol. 1, No.
1, pp. 113-119.

10. Karagozoglu, Necmi and Brown, W.B (1993). Time-based management
of the New product Development Process. Journal of Product
Process, Journal of Product Innovation Management. Vol.10,
pp.204-215.
11. Larson E.W., and Gobeli D. H.(1989). Significance of Project
Management Structure on Development Success. IEEE Transactions
on Engineering Management. 36(2): pp.119-125.
12. John Wiley & Sons. Project Management Institute (2000, 2004).
A Guide to the Project Management Body of Knowledge.

13. Sieli, E. (1991). Managing a Project as a Process. AT&T Technical
Journal. 5, pp.33-39.
14. Souder, W. E. (1988). Managing Relations between R&D and Marking
in New Product Development Projects. Journal of Product
Innovation management. 5(1), pp. 6-19.
15. Souder and Song, Analyses of U.S. and Japanese Management
Processes Associated with New Product Success and Failure in High
and Low Familiarity Markets. Journal of Product Innovation
Management. Vol. 15, 1998,pp.208-223.
zh_TW