dc.contributor | 公行系 | |
dc.creator (作者) | Lee, Y.-C.;Chu, Pinyu | |
dc.creator (作者) | 朱斌妤 | zh_TW |
dc.date (日期) | 2009-09 | |
dc.date.accessioned | 7-May-2015 15:28:19 (UTC+8) | - |
dc.date.available | 7-May-2015 15:28:19 (UTC+8) | - |
dc.date.issued (上傳時間) | 7-May-2015 15:28:19 (UTC+8) | - |
dc.identifier.uri (URI) | http://nccur.lib.nccu.edu.tw/handle/140.119/75020 | - |
dc.description.abstract (摘要) | This study investigates the impacts of information and communications technology adoption on business process reengineering and the associated performance from a dynamic resource-based perspective. The framework is tested using survey data from a sample of 436 chief information officers or senior information system managers. ICT technologies facilitate firms to optimize business processes. Moreover, business process re-engineering has significant positive impacts on internal process performance, and then internal process performance has significant impacts on organizational learning and growth and customer satisfaction correspondingly. | |
dc.format.extent | 176 bytes | - |
dc.format.mimetype | text/html | - |
dc.relation (關聯) | ICACTE 2009 - Proceedings of the 2nd International Conference on Advanced Computer Theory and Engineering,2(),1759-1766 | |
dc.subject (關鍵詞) | Balanced scorecard approach; Business process re-engineering; Dynamic capabilities; Dynamic environment; Information and Communication Technologies; Customer satisfaction; Engineering; Information technology; Reengineering; Strategic planning | |
dc.title (題名) | An integrated model for business process re-engineering | |
dc.type (資料類型) | conference | en |