| 2019-03 |
Toward a theoretical framework of service experience: Perspectives from Customer Expectation and Customer Emotion |
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pdf(226) |
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| 2018-08 |
An impactful crowdsourcing intermediary design - a case of a service imagery crowdsourcing system |
article |
pdf(320) |
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| 2017-06 |
Enhancing Service System Design: An Entity Interaction Pattern Approach |
article |
pdf(604) |
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| 2017-03 |
Customer Engagement within Multiple New Media and Broader Business Ecosystem - a Holistic Perspective |
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說明頁(715) |
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| 2017 |
An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System |
article |
pdf(331) |
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| 2017 |
Service Recommender System Based on Emotional Features and Social Interactions |
article |
pdf(339) |
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| 2016-08 |
An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System |
article |
pdf(441) |
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| 2016-01 |
Can Customer Expectations be Measured in Real Time? |
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說明頁(738) |
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| 2016 |
An Application of Technology-Based Design for Exhibition Services |
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說明頁(512) |
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| 2016 |
Predicting Investor Funding Behavior using Crunchbase Social Network Features |
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pdf(314) |
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| 2016 |
Persuasive narrative advertisement generator: A microenterprise service innovation perspective |
article |
pdf(271) |
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| 2015-09 |
Using association reasoning tool to achieve semantic reframing of service design insight discovery |
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pdf(613) |
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| 2015-05 |
Service-driven social community and its relation to well-being |
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說明頁(879) |
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| 2015-03 |
Persuasive narrative advertisement generator: A microenterprise service innovation perspective |
article |
pdf(724) |
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| 2015 |
A computing metaphor approach to customer experience based alliance partner recommendation |
article |
pdf(486) |
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| 2014-04 |
Collaborative service system design for music content creation |
article |
pdf(669) |
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| 2014-02 |
FCM-Based Customer Expectation-Driven Service Dispatch System |
article |
pdf(1148) |
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| 2014 |
An innovative approach to measuring technology spillovers in service-dominant logic |
article |
pdf(828) |
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| 2014 |
On Service Productivity: The Emerging Platforms Perspective |
article |
pdf(806) |
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| 2013.05 |
Expectation-Based Coopetition Approach to Service Experience Design |
article |
pdf(1030) |
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| 2013-05 |
Expectation-based coopetition approach to service experience design |
article |
pdf(789) |
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| 2012.09 |
Service Interaction Design: A Hawk-Dove Game Based Approach to Managing Customer Expectations for Oligopoly Service Providers |
article |
pdf(1216) |
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| 2012-08 |
Customer-driven SMEs co-operation: The service dominant logic perspective |
article |
說明頁(959) |
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| 2012.02 |
A Collaborative Service System Design for Music Content Creation |
article |
pdf(1362) |
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| 2011-09 |
A PSO-Based Intelligent Service Dispatching Mechanism for Customer Expectation Management |
article |
pdf(1168) |
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