Publications-期刊論文

Showing 1-25 of 88
Date Title Type Full Text Scopus WOS Altmetric
2019-03 Toward a theoretical framework of service experience: Perspectives from Customer Expectation and Customer Emotion article pdf(229)
2018-08 An impactful crowdsourcing intermediary design - a case of a service imagery crowdsourcing system article pdf(326)
2017-06 Enhancing Service System Design: An Entity Interaction Pattern Approach article pdf(605)
2017-03 Customer Engagement within Multiple New Media and Broader Business Ecosystem - a Holistic Perspective article 說明頁(723)
2017 An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System article pdf(334)
2017 Service Recommender System Based on Emotional Features and Social Interactions article pdf(340)
2016-08 An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System article pdf(451)
2016-01 Can Customer Expectations be Measured in Real Time? article 說明頁(739)
2016 An Application of Technology-Based Design for Exhibition Services article 說明頁(514)
2016 Predicting Investor Funding Behavior using Crunchbase Social Network Features article pdf(317)
2016 Persuasive narrative advertisement generator: A microenterprise service innovation perspective article pdf(274)
2015-09 Using association reasoning tool to achieve semantic reframing of service design insight discovery article pdf(613)
2015-05 Service-driven social community and its relation to well-being article 說明頁(884)
2015-03 Persuasive narrative advertisement generator: A microenterprise service innovation perspective article pdf(724)
2015 A computing metaphor approach to customer experience based alliance partner recommendation article pdf(487)
2014-04 Collaborative service system design for music content creation article pdf(675)
2014-02 FCM-Based Customer Expectation-Driven Service Dispatch System article pdf(1172)
2014 An innovative approach to measuring technology spillovers in service-dominant logic article pdf(831)
2014 On Service Productivity: The Emerging Platforms Perspective article pdf(806)
2013.05 Expectation-Based Coopetition Approach to Service Experience Design article pdf(1038)
2013-05 Expectation-based coopetition approach to service experience design article pdf(793)
2012.09 Service Interaction Design: A Hawk-Dove Game Based Approach to Managing Customer Expectations for Oligopoly Service Providers article pdf(1219)
2012-08 Customer-driven SMEs co-operation: The service dominant logic perspective article 說明頁(962)
2012.02 A Collaborative Service System Design for Music Content Creation article pdf(1363)
2011-09 A PSO-Based Intelligent Service Dispatching Mechanism for Customer Expectation Management article pdf(1170)