| 2019-03 |
Toward a theoretical framework of service experience: Perspectives from Customer Expectation and Customer Emotion |
article |
pdf(543) |
| 2018-08 |
An impactful crowdsourcing intermediary design - a case of a service imagery crowdsourcing system |
article |
pdf(612) |
| 2017-06 |
Enhancing Service System Design: An Entity Interaction Pattern Approach |
article |
pdf(947) |
| 2017-03 |
Customer Engagement within Multiple New Media and Broader Business Ecosystem - a Holistic Perspective |
article |
web page(1118) |
| 2017 |
An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System |
article |
pdf(678) |
| 2017 |
Service Recommender System Based on Emotional Features and Social Interactions |
article |
pdf(691) |
| 2016-08 |
An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System |
article |
pdf(917) |
| 2016-01 |
Can Customer Expectations be Measured in Real Time? |
article |
web page(1141) |
| 2016 |
Predicting Investor Funding Behavior using Crunchbase Social Network Features |
article |
pdf(645) |
| 2016 |
New service’s expectation positioning by applying Cumulative Prospect Theory |
conference |
pdf(705) |
| 2016 |
Persuasive narrative advertisement generator: A microenterprise service innovation perspective |
article |
pdf(630) |
| 2016 |
An Application of Technology-Based Design for Exhibition Services |
article |
web page(842) |
| 2015-09 |
Using association reasoning tool to achieve semantic reframing of service design insight discovery |
article |
pdf(1038) |
| 2015-07 |
A tool for facilitating semantic reframing of service design insight discovery |
conference |
web page(741) |
| 2015-05 |
Service-driven social community and its relation to well-being |
article |
web page(1320) |
| 2015-03 |
Persuasive narrative advertisement generator: A microenterprise service innovation perspective |
article |
pdf(1033) |
| 2015 |
A computing metaphor approach to customer experience based alliance partner recommendation |
article |
pdf(843) |
| 2014-04 |
Collaborative service system design for music content creation |
article |
pdf(1003) |
| 2014-02 |
FCM-Based Customer Expectation-Driven Service Dispatch System |
article |
pdf(1299) |
| 2014 |
On Service Productivity: The Emerging Platforms Perspective |
article |
pdf(1177) |
| 2014 |
An innovative approach to measuring technology spillovers in service-dominant logic |
article |
pdf(1107) |
| 2013-07 |
On crowdsourcing of service imagery |
conference |
web page(1198) |
| 2013-05 |
Expectation-based coopetition approach to service experience design |
article |
pdf(1094) |
| 2012-08 |
Customer-driven SMEs co-operation: The service dominant logic perspective |
article |
web page(1330) |
| 2012 |
發展永續台北創意城市 - 以符碼消費為基礎之創意服務平台-總計畫暨子計畫一：創意城市符碼消費計算與創意服務系統設計 |
report |
web page(922) |
